Hyundai Tucson Complaints (2014)

202 consumer complaints on file.

#11378234December 7, 2020
ELECTRICAL SYSTEM
ELECTRIC WINDOWS IN THE CAR ARE A SAFETY HAZARD. I HAVE REPLACED BOTH FRONT AND BACK OF THE PASSENGER SIDE WINDOW SWITCHES BECAUSE THEY DO NOT ALLOW THE WINDOW TO GO UP OR DOWN. I TOOK IT IN FOR ONE WINDOW THAT WOULD NOT GO UP AND DOWN AND ABOUT A MONTH LATER THE SECOND WINDOW WENT. I AM KNOWING THAT IN THE FUTURE I WILL HAVE TO REPLACE THE OTHER TWO AS WELL. THIS CAN CAUSE A SERIOUS PROBLEM IF THERE IS AN ACCIDENT AND THE OCCUPANTS NEED TO OPEN WINDOWS TO GET OUT OF THE CAR. I AM SHOCKED THAT THERE IS NO RECALL TO FIX WHAT EVER ELECTRICAL ISSUE THERE MIGHT BE WITH THE WINDOWS. I JUST CAN'T FATHOM THAT TWO WINDOWS WOULD HAVE THE SAME PROBLEM WITHIN MONTHS OF EACH OTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364588October 15, 2020
ENGINE, POWER TRAIN
ENGINE STARTED KNOCKING AND VEHICLE WENT INTO LIMP MODE AS MY DAUGHTER LEFT HIGHWAY FOR HER EXIT . WHEN HYUNDAI ATTEMPTED TO REPLACE ENGINE, DISCOVERED 4WD TRANSFER CASE SEIZED INTO TRANSMISSION PREVENTING REMOVAL OF ENGINE, REPLACED ENGINE ,TRANSMISSION, AND TRANSFER CASE. THIS IS THE SAME ENGINE IN THE SANTA FE , AND SONATA WHICH WAS RECALLED. HYUNDAI IS STILL REFUSING TO EXTEND THE RECALL TO THE TUCSON TOO. SO OWNERS ARE NOT ENTITLED TO THE EXTENSION ON THE EXTENDED WARRANTY. DUE TO THEM NOT WANTING ANYBODY TO KNOW ABOUT THIS DEFECT IN THE MOTORS THAT THE TUCSON SHARE WITH THEIR OTHER MODELS. THE GOVERNMENT SHOULD OF STEPPED UP AND MADE HYUNDAI HONOR THE EXTENSION TO INCLUDE THE TUCSON MODEL TOO. FOR ALL TUCSON OWNERS ARE LEFT IN THE COLD WITH A VEHICLE WORTH [XXX] SINCE THEY ARE STILL HAVING MORE PROBLEMS WITH THIS 2.4L MOTOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355705September 18, 2020
ENGINE
MY FIANC WAS ON HIS WAY TO WORK WHEN ALL OF A SUDDEN THE CAR STARTS TO STALL. IT PUT HIM IN A VERY DANGEROUS SITUATION AS HE HAS JUST CROSSED OVER A BRIDGE. THIS COULD HAVE CAUSE A CAR ACCIDENT. AFTER THIS HAPPENED THE OIL PRESSURE LIGHT COMES ON AND ALSO THE CHECK ENGINE LIGHT, AND THE ENGINE STARTS MAKING KNOCKING NOISE. WE HAVE KEPT UP WITH OIL CHANGES AND MAINTENANCE, SO WHY THIS HAPPENED IS JUST UNEXPLAINABLE TO US. ALSO OUR CAR ONLY HAS 65,893 MILES ON IT. SO JUST HOW CAN THIS HAPPEN? SO WE BROUGHT IT TO MULTIPLE DEALERSHIPS AND THEY SAID IT NEEDS A NEW ENGINE, SOMETHING YOU DEFINITELY NEVER WANT TO HEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342724August 1, 2020
ELECTRICAL SYSTEM
MY CAR WILL NOT SHIFT OUT OF PARK. I WAS GETTING GAS AND WHEN I STARTED THE CAR I COULD NOT MOVE IT OUT OF PARK. I CHECKED THE MANUAL AND FOLLOWED THE INSTRUCTIONS TO PRESS THE SHIFT LOCK SYSTEM AND THEN IT MOVES OUT OF PARK. IF I PUT IT BACK IN PARK IT LOCKS AGAIN. IT WAS RUNNING FINE NO ISSUES PRIOR. I KNOW THERE WERE RECALLS FOR MY CAR SO AM WORRIED THIS IS A HUGE SAFETY ISSUE FOR MYSELF AND CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318312March 16, 2020
ENGINE, UNKNOWN OR OTHER
2014 HYUNDAI TUSCON HAD ENGINE REPLACED & STILL BURNING OIL EMITTING BLUE SMOKE & KNOCKING. DEALERSHIP & HYUNDAI CORP HAVE BEEN NOTIFIED & HAVE YET TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303065January 30, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE, VIBRATE AND RATTLE. ALSO THE TRANSMISSION WOULD HESITATE TO SHIFT GEARS AND SMOKE WAS PRESENT COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO THE DEALER PHILPOTE HYUNDAI (1900 US HWY 69, NEDERLAND TX) WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED BUT THE FAILURE REOCCURRED. THE MANUFACTURER CASE [XXX)]WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,400. *LN ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300681January 21, 2020
ENGINE
AS I'M DRIVING ON THE HIGHWAY, I HEAR A STRANGE SOUND FROM THE ENGINE. I LOOK AT THE DASH BUT WARNING LIGHTS ARE ON. I START MAKING MAY WAY TO THE RIGHT LANE TO EXIT THE HIGHWAY, BUT THE CAR STARTS TO SLOW. I LOOK AT THE DASH AGAIN AND THE LOW OIL LIGHT AND CHECK ENGINE LIGHT ARE ON. I MAKE MY WAY TO THE SHOULDER AND THE CAR COMPLETELY STARTS RUNNING. SHORTLY AFTER, A TOW TRUCK TAKES THE CAR TO A NEARBY MECHANIC SHOP. THE NEXT DAY, THE MECHANIC TELLS THE HYUNDAI TUCSON THREW A ROD AND THE ENGINE IS DESTROYED. THE MECHANIC SAYS HE HAS SEEN THIS BEFORE. I'VE FOUND SEVERAL COMPLAINTS ABOUT THE SAME THING. THIS IS A DANGEROUS ISSUE AND IT IS UNFAIR TO CONSUMERS. THE 2014 HYUNDAI TUCSON HAS ONLY 85,602 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300687January 21, 2020
ENGINE
I GOT MY 2014 HYUNDAI TUCSON NEW, ON NOVEMBER 1,2019 AT 96K MILES, IT DIED WHILE I WAS DRIVING IT! I HAD JUST EXITED THE 70 MPH HIGHWAY AND WAS ON THE SIDE STREET GOING 40 MPH. THIS ENGINE IS THE THETA 2 THAT HAS BEEN RECALLED IN MILLIONS OF OTHER VEHICLES FOR CATCHING ON FIRE AND/OR DYING. I HAD IT TOWED TO HYUNDAI AND THEY TOLD ME THAT I NEED A NEW ENGINE AND THAT IT WILL BE UNDER WARRANTY DUE TO THE INSIDE OF THE ENGINE HAVING METAL SHAVINGS ALL IN IT. I HAVE BEEN WAITING FOR OVER 2.5 MONTHS FOR MY CAR TO BE FIXED BECAUSE ALL OF THE PARTS THAT THEY NEED ARE BACK ORDERED. THEY HAVE NO ESTIMATED TIME OF COMPLETION FOR ME. I AM STUCK PAYING MY CAR PAYMENT ON THE CAR THAT I CAN'T EVEN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282217November 25, 2019
ENGINE
WHILE TRAVELING 67 MPH ON AN INTERSTATE, VEHICLE COMPLETELY SHUT DOWN AND ENGINE LOCKED UP. IT IS A 2014 WITH ONLY 81,000 MILES ON IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277382October 31, 2019
ENGINE
WAS DRIVING THE CAR ON THE HIGHWAY. NO SAFETY LIGHTS CAME ON. ENGINE STARTED SHAKING AND CAR STOPPED. WAS TOWED AND AT FIRST TOLD THERE WAS NO OIL IN THE ENGINE, BUT UPON FURTHER INSPECTION, WAS TOLD THAT THERE WAS OIL. IT WAS AN 'ENGINE MALFUNCTION '
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270824October 24, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ENGINE SHOOK AND FAILED WILL DRIVING. THE VEHICLE WAS RESTARTED AND DRIVEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY HAD SEEN THE FAILURE BEFORE WITH THE SAME MAKE AND MODEL VEHICLES. THE VEHICLE WAS TOWED TO RIVERHEAD HYUNDAI (1800 OLD COUNTRY RD, RIVERHEAD, NY 11901, (631) 369-0600) TO BE DIAGNOSED, BUT THE RESULTS WERE PENDING. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267391October 9, 2019
ENGINE
MY SON WAS DRIVING ON THE HIGHWAY WITH HIS 2014 HYUNDAI TUSCON AND HIS CAR STALLED. WE HAD THE CAR TOWED TO A DEALER AND THEY SAID THE ENGINE THREW A ROD. THEY HAVE SAID IT NEEDS A COMPLETE ENGINE. WHEN I HAVE CONDUCTED OTHER RESEARCH ON THIS TYPE OF CAR I HAVE FOUND NUMEROUS EXAMPLES OF THE SAME SITUATION HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266975October 8, 2019
ENGINE
I PURCHASED THIS 2014 HYUNDAI TUCSON AS A SECOND OWNER FROM A HYUNDAI DEALERSHIP FOR MY DAUGHTER IN JANUARY OF 2018 WITH 70,223 MILES. CAR HAD BEEN INSPECTED AND SERVICED BY THE DEALERSHIP HYUNDAI TECHNICIANS. ON 9/13/2019 WHILE DRIVING THE VEHICLE STARTED MAKING LOUD BANGING NOISES FROM THE ENGINE AND EXPERIENCED DIFFICULTY SHIFTING. VEHICLE WAS TOWED TO HYUNDAI DEALERSHIP WHERE WE WERE TOLD IT HAD EXPERIENCED "TOTAL ENGINE FAILURE" DUE TO METAL SHAVINGS THROUGHOUT THE ENGINE AND IT WOULD HAVE TO BE REPLACED-MY DAUGHTER HAD ONLY PUT 23 THOUSAND MILES ON IT-THE ENGINE FAILED AT 93000 MILES.. THE REPLACEMENT COULD TAKE UP TO 2 MONTHS-MOST LIKELY DUE TO NUMEROUS TUCSON ENGINE FAILURES . THERE IS A KNOWN PROBLEM WITH THIS ENGINE-JUST CHECK OTHER SITES ON THE INTERNET.THERE IS A RECALL WITH THE SAME ENGINE FOR SONATAS, SANTA FE, AND KIA MODELS BUT NOT TUCSON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267055October 8, 2019
ELECTRICAL SYSTEM
BATTERY IS BEING DRAINED. CAR IS A 2014 AND ON IT'S 3RD BATTERY WITH THE LAST BATTERY ONLY LASTING 18 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252990September 3, 2019
ENGINE
TRAVELING NORTH ON INTERSTATE 15 NEAR BEAVER UTAH AND EXITED BEAVER UTAH EXIT, AS I EXITED THE CAR JUST STOPPED, CAME TO AN ABRUPT STOP, RESTARTED CAR AND GOT OFF EXIT, CAR ENGINE BANGING AND STALLING, TOWED TO HYUNDAI DEALER IN ST GEORGE UTAH, SAID KNOW ENGINE PROBLEM, ENGINE NEEDED REPLACE, UP TO 3 MONTH REPAIR OR LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203014April 22, 2019
ENGINE
MY WIFE PURCHASED HER 2014 HYUNDAI TUCSON BRAND NEW AND WE HAVE MAINTAINED REGULAR OIL CHANGES AND KEPT UP WITH MAINTENANCE SCHEDULES. HER TUCSON IS AT 115K MILES AND IS BURNING A LOT OF OIL WITH NO LEAK AND NO ADDITIONAL WHITE SMOKE FROM THE TAIL PIPE. ITS BURNING ABOUT 2.5 TO 3 QUARTS OF OIL EVERY 1500 MILES (CONSERVATIVELY). I HAVE TRIED HIGH MILEAGE OILS AND THICKER WEIGHTS TO REDUCE THE BURNING. I HAVE TRIED LUCAS HEAVY DUTY OIL STABILIZER. NOTHING SEEMS TO KEEP THIS VEHICLE FROM CHUGGING DOWN OIL. MY CONCERN IS THAT MOST OF THE OTHER COMPLAINTS WERE DUE TO THE ENGINE SEIZING DUE TO LACK OF OIL. DO WE KNOW WHY THESE ENGINES ARE BURNING SO MUCH PR HOW WE CAN CHANGE THAT? MY HOPE FOR THIS COMPLAINT IS TO HELP OTHERS BEFORE THEY BURN UP THEIR ENGINES NOT REALIZING HOW FAST THEIR ENGINE IS BURNING OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197319April 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,800.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11195758April 12, 2019
SEATS
THE ELECTRIC MOTOR IN THE DRIVERS SEAT DOESN'T WORK. SEAT WILL NOT MOVE AT ALL. IT IS STUCK. WE WERE TOLD THE MOTOR IS SHOT. WE PUT IN DIFFERENT FUSES AND HAD A MECHANIC LOOK AT IT WITH NO LUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195716April 11, 2019
ENGINE, POWER TRAIN
PURCHASED AS SECOND OWNER ON 8/18/16, MILEAGE WAS 21,7946. ON 03/16/18, WAS DRIVING AT APPROX. 40 MPH WHEN ALL THE DASH LIGHTS CAME ON AND THE CAR CAME TO A STOP, NO POWER. TOWED TO HYUNDAI DEALER, WAS TOLD CRANKSHAFT SEIZED AND THE ENGINE NEEDED REPLACED. MILEAGE WAS 70,702 AND I WAS TOLD IT WAS NOT COVERED BY WARRANTY BECAUSE IT WAS 702 MILES OVER. PAID $4000 FOR A USED MOTOR. GOT A LETTER RECENTLY TELLING ME THERE WAS AN ISSUE WITH THE SOFTWARE, AND IN LOOKING I UP DISCOVERED THERE WERE ISSUES WITH THIS MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191405March 25, 2019
ENGINE
THETA 2 ENGINE FAILURE AT 112K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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