Hyundai Tucson Complaints (2024)

152 consumer complaints on file.

#11606839August 6, 2024
VEHICLE SPEED CONTROL
The contact owns a 2024 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle was hesitating during acceleration. While accelerating, the vehicle failed to exceed 3,000 RPM. Thee contact stated that while driving 45 MPH, the vehicle decelerated to 25 MPH independently while depressing the accelerator pedal. The automatic start button remained illuminated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 8,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606111August 2, 2024
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2024 Hyundai Tucson. The contact stated while driving at an unknown speed, the icons on the dashboard and radio went dark; however, no warning light was illuminated. The vehicle was driven to a dealer; however, the dealer had not provided a diagnostic result. The dealer suggested that the icons on the dashboard appeared to be dark due to the dashboard cover. The contact informed the dealer that the icons on the dashboard appeared dark prior to the placement of the dashboard cover on the vehicle. The vehicle was not repaired. The manufacturer was notified of the issue and opened a case. The contact was also referred to the NHTSA Hotline to report the failure. The failure mileage was 7,260. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605626July 31, 2024
VEHICLE SPEED CONTROL
While slowly pulling into a parking space at a local shopping center, my 2024 Hyundai Tucson Limited suddenly accelerated while I still had my foot on the brakes to stop. The acceleration was so sudden and intense that I had to swerve to avoid a head on collision with a car parked in front of me. It took me a few seconds to gain control of the car, as the engine was revving at a high acceleration rate and the brakes were not working as they should. Just as suddenly as it happened, it then stopped and I was able to regain control of the car. Had there been other cars in the parking slots nearby, there would have been no to way to avoid a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605615July 31, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving my 2024 Hyundai Tuscon Limited, 55 mph in left lane on highway, with no cars directly in front of me and only one car alongside me in the right lane, my emergency braking red warning light suddenly came on as the car abruptly braked hard for no apparent reason. Within several seconds, I regained control of the car. Luckily there wasn't a car closely following me, which thankfully probably averted a collision. I have since made an appointment with the dealer from whom I purchased the car and am awaiting the results of their inspection of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604351July 24, 2024
UNKNOWN OR OTHER
Defective operation of switch that controls shade panel on panoramic roof. A quick single rearward press should open the shade panel on the panoramic roof. Sometimes is does. More often than not a quick single press operates as a long-duration press and opens the shade panel *and* opens the panoramic roof. This was reported to the Hyundai mechanic at my initial warranty service and ignored. This issue was again reported to the Hyundai Service Manager at my second warranty visit and he successfully reproduced the issue during his own testing. Having the panoramic roof open unexpectedly may be a driving hazard, requiring the driver to respond to the unexpected circumstance, take their eyes off the road to reengage the control switch to be able to close the panoramic roof (what if it is inadvertently opened during a thunder shower, dust storm, or hail storm?)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603402July 19, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While my husband was driving on the freeway and I was a passenger in the front seat, the automatic emergency braking employed while we were driving about 70MPH. We have no idea why. There was no cars breaking around us, and no reason for it. There was plenty of space between us and the car in front of us. The car behind us had to swerve to the other lane to avoid rear ending us. My husband had to grab hold of the steering wheel hard with both hands as the sudden breaking made our car swerve to the side. It was terrifying. Then about 5 seconds after his happened, it happened again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600458July 9, 2024
VEHICLE SPEED CONTROL
When I need to car to accelerate, sometimes it will, and other times I have to push on the gas pedal all the way to try to accelerate. This is extremely dangerous when pulling out in traffic as I am never sure when the car will be working correctly the car shows no codes that there is something wrong, the mechanics cannot figure out what is causing the lack of acceleration. I can be at a red light and try to accelerate and I would have to push the gas all the way down to even get it going. This is an inter written problem, but very concerning when I am trying to cross traffic as I am never sure what my acceleration is going to be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599260July 5, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On a recent road trip to Utah on 2 occasions the cars automatic breaking system assumed a vehicle in the left lane and ahead of me by a few car lengths, had crossed its lane causing my car to brake abruptly at highway speed. The first time this occurred I was so surprised I don't remember what the other car was doing. However, the 2nd time I do remember the circumstances. I was driving east out of Amarillo and noticed a double semi trailer weaving a bit in the right lane. I was one lane to the left. There was a strong South wind and it appeared the truck was having trouble staying in his lane. My lane was clear of traffic for at least 1/2 mile. The highway was was straight. The truck was 100 yards or so in front of me when my car suddenly braked very hard I'm guessing reducing my speed by 20 or more mph. I'm glad there was no one on my tail! There was no danger at anytime and there was no need for such hard braking. A week later, a third incident of the same typed occurred. I was driving on [XXX] heading north in moderate traffic at highway speed and the car again broke heavily when there was no danger. Again, a black BMW was to the right of me- this time only 3-4 car lengths ahead. I was watching the that car as I would be overtaking it soon, when it moved close to the dashed lane marking but I don't believe it crossed it, causing my car to brake hard again! Again, I was lucky there was no one behind me, but this could have caused an accident! Again, there was no danger-- at least until the car hit the brakes too hard. The car collected a lot of bugs on the road trip and I had not washed the car prior to the 3rd incident. The car has been washed and something similar has not occurred again- but I have not needed to drive it on a highway since. Part 2 of this problem is the car's spyware called bluelink collects data on driving habits and reports / sells that info to others. In none of these 3 situations did I do anything to cause the car to beh INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593118June 7, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592743June 5, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Tucson is applying Automatic Emergency Break without a reason. It happened to me 3 times in a week with my Tucson Hybrid 2024 NLine, it was scary and I was on freeway at 70+MPH and couldn't capture the warning as it popped out for only 3 sec. I see no cars around when this happened and when I checked few forums I see this as a common problem in Hyundai vehicles in recent times and feeling scared. I was lucky enough last week as there is not vehicle behind me when breaks applied automatically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591773May 31, 2024
SEAT BELTS
The rear seatbelt twists and jams when fully extended to secure a car seat or child in a booster seat. When we took the new car (less than a week after purchasing it)to the dealership to repair the jammed seatbelt, the gentleman in the service department stated that he sees this quite often and that you have to be careful when extending to seatbelt fully to prevent it from twisting and jamming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591548May 30, 2024
UNKNOWN OR OTHER
While driving my vehicle (fewer than 3,000 miles on it) I pulled out of a parking lot onto a busy street. The car suddenly stopped driving, slowing to a complete stop. The dashboard read "Auto start stop reset required." I had to place the car in park (on the busy road) and press the start button to resume driving. Temperature gauge read normal, gas was full, no oddities showing on my dash board.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589606May 20, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2024 Hyundai Tucson. The contact stated that while the vehicle was at a stop light while depressing the accelerator pedal, the vehicle hesitated to accelerate. The failure occurred on several occasions and the vehicle was taken to the local dealer. The dealer was unable to duplicate the failure and the vehicle was not repaired. After retrieving the vehicle, the failure persisted. The manufacturer was informed of the failure. The failure mileage was 331.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589141May 16, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
The Hyundai I just purchased was packaged with BOTH carpeted and rubber mats. Both were priced and charged separately on the Hyundai window sticker. The car cannot be bought without paying for both. It is well known that driving with rubber mats over carpet mats creates a serious safety hazard that will can lead to the mat slipping and the driver losing control over speed and braking. I contacted Hyundai to warn of the safety issue and request a refund for one of the mat types. They basically told me to get lost. I think a safety violation should be issued against Hyundai. I fear someone will get killed because they use both mats in the car since they paid for both.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588640May 14, 2024
STRUCTURE:BODY
There are bolts that are too long in the space for a spare tire that prevents storing a spare tire in the well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588388May 13, 2024
UNKNOWN OR OTHER
•What component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a Washington DC street on Saturday [XXX] when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •How was your safety or the safety of others put at risk? The car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t there it could have continued on the sidewalk and struck a pedestrian or of the houses beyond the tree. •Has the problem been reproduced or confirmed by a dealer or independent service center? No. I reported it to the dealer the day it happened. They said I needed to take it to their service department to be looked at. The facility is closed on weekends – and I will take it in for inspection today, [XXX]. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there was no warning that indicated there was a problem. After the incident, the car reported the front passenger side parking camera was obscured or broken (this was from the impact with the tree). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11588385May 13, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
We bought Tucson 2024 Sel from Stafford Hyundai [XXX]. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned checked the role down, but Alfred from service said only repair happened bad battery and also Manager said he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his calls. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big accident or death Safford Hyundai service is liable for it. Thank you so much. case created with Hyundai corporation but vehicle in now Safford Hyundai body shop. Hyundai corporation denied the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11586395May 1, 2024
UNKNOWN OR OTHER
we bought Tucson 2024 Sel from Stafford Hyundai January 1, 2024. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned Manager checked the role down, but advisor from service said only repair happened bad battery and also he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his callsl. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big acident or death Safford Hyundai service is reliable for it. They said send it to body shop but they didn’t Thank you so much. Bellow is case created with Hyundai corporation.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11580408April 1, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: WARNING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576680March 11, 2024
EXTERIOR LIGHTING
The rear directionals on my 2024 Hyundai Tucson are only 2 feet off the ground and only about 2 inches wide. At this location and size I believe they can be difficult to see (unsafe) especially if a large truck is following to close to the Tuscon. This is a very uncommon location. Most other vehicles have the rear directionals located with the brake lights which are about 4 feet off the ground.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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