Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11656193April 22, 2025
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Car started to not accelerate when pressing on gas pedal the RPMs would not raise or lower during this time it could be on a hill or on a flat surface at any type of stops whether it was a stop sign or a stoplight it didn't matter how much gas you gave the car it would not move and then it would start bouncing what I would describe as hopping the car would start jerking constantly until you released off the gas and gave it more gas until it would finally go this was happening on highways or on city streets while driving down a highway my engine made a funky sound and it turns out my engine rods blue I went to the dealership they told me my car was safe to drive I continued driving my car until it started not shifting this was 3 days after going to the dealership. I called the dealership back told them I was bringing my car to them due to the issues it was having. After several weeks the dealership told me my car needed a brand new engine and transmission due to engine rods breaking transmission went out and metal in the oil filter. Not even 6 months later my car is have the exact same issues and my dealership is not want to do anything to fix my car even with having a warranty to cover everything they fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653845April 10, 2025
ENGINE
The engine sometimes stalls and does not accelerate in relation to the pressure applied to the gas pedal. This has caused me scenarios where I am waiting to make a left turn and putter into the lane of opposing traffic, instead of accelerating through the turn. Another symptom of the engine is burning engine oil excessively. I am not aware if the issues are related or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653550April 8, 2025
ENGINE, UNKNOWN OR OTHER
Excessive oil consumption which has then in turned caused my catalytic converter to go out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651110March 27, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Fuel injectors no warning…went to get breaks checked, while they were checking them the engine light turned on after that they couldn’t get my car to start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647278March 10, 2025
ENGINE, VEHICLE SPEED CONTROL
car is in limp mode,will not accelerate.Oil consultant over a few years.Dealership has requested new engine twice and denied by Hyundai USA.i have to put flashers on just to get on highway so im not killed.I will drive down the street and back and my engine will be extremely hot for hours.I am limited to my hometown only.I can not go out of my hometown due to heat of engine and blowing hoses and water pumps which has happened.This car is a danger and I am in financial burden to high repairs and excuses from dealerships.i have spent over 16,000 dollars and 3 catalyc converters later due to clogging ,in result to oul consumption.This car is a lemon and has ruined my life for the last 3/4 years.lots of stress and financial expenses only to have the same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647147March 8, 2025
SUSPENSION, ENGINE, FUEL/PROPULSION SYSTEM
Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645953March 3, 2025
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle shook abnormally with several unknown warning lights illuminated. The contact noticed an oil odor. The vehicle was driven to the residence. The contact's father, who is an independent mechanic, inspected the vehicle and diagnosed the vehicle with oil consumption and engine failure. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to monitor the exhaust for smoke and add oil daily. In addition, two days later the contact attempted to start the vehicle, and the vehicle started after several attempts. The was an abnormal oil odor entering the vehicle through the vents. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645504February 28, 2025
STRUCTURE:BODY
Window is stuck down. Window does not roll up. The Hyundai Tucson doors are notorious for having problems from not unlocking, opening, to the windows not working. These are all safety hazards. The doors not unlocking or opening are covered under an extended warranty but the window issues, which are equally as problematic, have not been addressed and the dealership is price gouging customers for the fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645516February 28, 2025
STRUCTURE:BODY
The door latch mechanisms are all faulty. I have read in many forums where this is a common issue with Hyundai models. The door latch on the back passenger door will not operate from inside or outside. The other three doors must be pulled on repeatedly in order to gain access. This creates a very dangerous situation of entrapment if there car were to catch fire or be in an accident. It’s almost impossible to get into the car from any door. The issue isn’t a locking issue either, doors will eventually open after repeated attempts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644742February 25, 2025
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the transmission started slipping while accelerating. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System). The contact called an independent mechanic who provided a printout of a recall. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644922February 25, 2025
ENGINE
I reported the vehicle to Dealer for above oil consumption, which they confirmed with service check of oil level. Vehicle often stammered and failed to accelerate upon purchase. This vehicle stammered and Engine began to smoke. Vehicle could started first, turned unit off. Vehicle is being towed to shop for diagnostic results.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642614February 13, 2025
ELECTRICAL SYSTEM
The front passenger window regulator failed in Jan 2025. Before the complete fail, the power window was becoming sluggish when lowered/raised. I just paid $1,000 to have the dealer repair. I have seen dozens of online items regarding the identical issue. I consider it a safety issue because of easy entry to the vehicle interior and contents, including inclement weather that can damage interior electrical components
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641046February 6, 2025
ENGINE
The exhaust manifold and turbocharger assembly have cracked, causing exhaust gases—including carbon monoxide—to leak into the cabin. This issue was confirmed by diagnostic testing at Burns Hyundai. The defective component is still installed on the vehicle and has been inspected upon request, costing me over $200 without any suggested reimbursement after I already told them the problem before testing. The cracked exhaust manifold allows carbon monoxide to enter the vehicle’s interior, posing a serious risk of carbon monoxide poisoning to both the driver and passengers. Additionally, the vehicle’s engine performance has been negatively affected, which could lead to unexpected failures while driving. Yes. Burns Hyundai conducted diagnostic testing and confirmed the issue, identifying cracks in both the exhaust manifold and turbocharger assembly. Despite this confirmation, Hyundai corporate has refused to cover the repair under warranty. The vehicle has been inspected and diagnosed by a Hyundai dealership service center (Burns Hyundai), and the issue has been reported to Hyundai corporate for review. No inspections have been conducted by law enforcement or insurance representatives at this time. Yes. Prior to the diagnosis, I experienced engine performance issues, including reduced power and inefficiencies, which I reported to Burlington Hyundai in 2021, when the vehicle was still under warranty. At that time, the exact cause was not properly addressed. The problem has since worsened, leading to the recent discovery of the cracked manifold. No specific dashboard warning lights were illuminated for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640549February 4, 2025
ENGINE, UNKNOWN OR OTHER
Vehicle has shown signs of engine failure for the past two years, all indicating impending need for engine replacement in alignment with engine recall that was issued for vehicle (customer case # [XXX]). Vehicle has been seen for diagnostics related to this problem where both Hyundai in Fredericksburg as well as Springfield Virginia confirmed that the engine was failing. Both dealerships refused to service car (which was under full warranty) because they were prioritizing cars who had already experienced full engine failure. Dealership advised that they could do nothing per the manufacturer until the vehicle experienced full engine failure. They acknowledged that it was a safety risk to myself, passengers & other drivers. The engine has now completely failed, leaving me stranded on [XXX] in the cold winter months & having to pay to have the vehicle towed. It is apparent from my service history report that I took all due diligence in attempting to have Hyundai attend to the engine of this vehicle while under warranty and they flat out refused, citing multiple different reasons. I am requesting a safety inspector come to investigate both the dealerships, the service report history, and the vehicle itself. My legal team is at this point just waiting for me to be offered engine replacement (out of pocket per Hyundai) and once that transaction is complete we are fully prepared to file suit for negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637051January 20, 2025
UNKNOWN OR OTHER
The teeth within a spool in the window regulator easily strip out leaving the window unable to be opened or closed. This has happened on three out of four windows on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636429January 17, 2025
ELECTRICAL SYSTEM
The front passenger and rear window regulators failed within 1 month of each other without any warning or symptoms. After inspection, it was identified that the plastic window regulator was completely shattered within the door. There was no damage to my vehicle that could have caused this. With the window regulator not working, my windows were not able to be opened or closed. The front window regulator actually got stuck in a down position. After some additional research online, I found several others who have had the same issues with the window regulators on their 2016 Hyundai Tucsons. This is a safety hazard because if I were ever be in an accident or a place where I need to exit through my windows and they are unable to go up and down for a safe exit. I have spent over $1600 in repairs to fix an issue that is clearly a defective part in the windows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634273January 6, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM
Rear passenger door won’t open from inside or outside. Safety concern
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630700December 14, 2024
UNKNOWN OR OTHER
The windows do not roll up or down. This will jeopardize my safety because my vehicle would prevent me from being able from escaping through the window in an emergency. Or a person that means me harm can pull down my window climb in and pull it back up and hide in my car till I return because I am unable to secure my vehile. The problem is common, we were told that hyundai tucsons often have a window issue. I origanly had one windoe with this issue and now 3 out of 4 windows can not automatically roll up or down. It has not been inspected yet. There were no indication prior that this would happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630710December 14, 2024
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, ENGINE
All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630296December 12, 2024
AIR BAGS, EXTERIOR LIGHTING, UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater’s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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