Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11124703September 6, 2018
POWER TRAIN
A FEW MONTHS AFTER PURCHASING THE VEHICLE IN APRIL 2017 I TOOK IT IN FOR SERVICE AND COMPLAINED ABOUT A HESITATION IN ACCELERATION. I INFORMED THE DEALER THAT THE PROBLEM OCCURRED IN NORMAL DRIVING MODE AND WAS WORSE IN ECO MODE. THE DEALER CHECKED FOR THE LATEST TCM UPDATE, SAID IT HAD THE RECALL UPDATE INSTALLED AND SAID THAT ALL WAS OK AND DON'T DRIVE IN ECO MODE. ON A NUMBER OF OCCASIONS SINCE THEN, THE VEHICLE CONTINUED TO EXHIBIT HESITATION SPORADICALLY IN REGULAR MODE, BUT ALSO HAD A MORE SERIOUS FAULT. A NUMBER OF TIMES AT BUSY INTERSECTIONS, THE VEHICLE REFUSED TO MOVE FOR A FEW SECONDS. THIS BECAME A PANIC SITUATION AS THE VEHICLE WAS MOMENTARILY "STALLED" IN ONCOMING TRAFFIC WHEN MAKING LEFT TURNS. I REPORTED THIS TO THE DEALER SERVICE AND THEY AGAIN CHECKED AND SAID THE VEHICLE HAS THE LATEST TCM UPDATE. SUBSEQUENTLY I HAVE NOTICED THAT THE CAR HAS OCCASIONAL HESITATION BUT HAVE NOT HAD THE MORE SERIOUS "REFUSED TO MOVE" SITUATION. SINCE IT IS A SPORADIC PROBLEM I HAVE GRAVE CONCERN THAT IT COULD HAPPEN AGAIN.THE DEALER ADVISED ME TO CALL HYUNDAI CUSTOMER SERVICE. AFTER SPEAKING TO A CUSTOMER SERVICE SPECIALIST TODAY I RECEIVED TWO OFFERS; TRADE YOUR CAR IN FOR WHATEVER THE DEALER OFFERS WITH NO HYUNDAI CO.ASSISTANCE, AND INFORMATION ABOUT HOW THE DUAL CLUTCH TRANSMISSION WORKS. SO I AM SUPPOSED TO ACCEPT THAT I MADE A MISTAKE IN BUYING MY 4TH HYUNDAI AND HYUNDAI MADE NO MISTAKE, OR I AM AN IGNORANT FOOL WHO NEEDS TO EDUCATE MYSELF. I WAS OFFERED A GIFT CARD TO PLACATE MYSELF. REALLY? I PUT MYSELF AND MY FAMILY AT RISK FOR A GIFT CARD... THIS IS UNACCEPTABLE AS HYUNDAI IS NOT ACKNOWLEDGING THEIR ENGINEERING AND MANUFACTURING PROBLEM AND THE DANGER THAT THIS FLAW ENTAILS. IF A SERIOUS ACCIDENT HAPPENS AS A RESULT OF THIS PROBLEM THEY WILL BE ON THE HOOK FOR MUCH MORE THAN A GIFT CARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123951September 1, 2018
STRUCTURE:BODY
REAR PASSENGER DOOR DOES NOT OPEN. IT WILL NOT OPEN FROM INSIDE OR OUTSIDE OF THE VEHICLE. DRIVER DOOR IS NOW STARTING TO STICK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120056August 15, 2018
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT SHEPPARD HYUNDAI (2300 W 7TH AVE, EUGENE, OR 97402, (541) 343-8811) PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120140August 15, 2018
ENGINE, POWER TRAIN
COMING TO A STOP /SLOW ROLL AND ACCELERATE THERE IS A BAD HESITATION. CAN BE UNSAFE TO PULL OUT INTO TRAFFIC. HAD HYUNDAI 149 RECALL PERFORMED AND PROBLEM IS BETTER BUT NOT FIXED. TALKED TO HYUNDAI SERVICE, THEY SAID THEY CAN'T FIX UNLESS HYUNDAI COMES OUT WITH NEW RECALL PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118657August 8, 2018
POWER TRAIN, UNKNOWN OR OTHER
WHEN ACCELERATING AFTER A STOP THE CAR WILL NOT ACCELERATE. IT BASICALLY SEEMS TO BE STUCK AND THE CAR DOES NOT MOVE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND I HAVE ALMOST BEEN REAR ENDED TWICE BECAUSE THE PERSON BEHIND ME DOESN'T KNOW THAT MY CAR WON'T ACCELERATE. THIS IS A SAFETY ISSUE NOT ONLY FOR ME BUT FOR EVERYONE ELSE ON THE ROAD. I WAS MAKING A LEFT HAND TURN AT AN INTERSECTION AND THE CAR STARTED TO ACCELERATE BUT THEN JUST STOPPED AND THE LIGHT TURNED AND THE ONCOMING TRAFFIC ALMOST HIT ME. I AM NOT SURE IF THIS IS THE POWER TRAIN OR WHAT IT IS. WE HAVE EXPRESSED THIS CONCERN TO A HYUNDAI DEALERSHIP IN THE PAST AFTER SEEING A RECALL FOR THIS BUT THEY SAID IT WASN'T MY MAKE AND MODEL FOR THAT RECALL. THIS HAS HAPPENED TOO MANY TIMES FOR ME NOT TO BELIEVE THAT THERE IS SOMETHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118287August 7, 2018
POWER TRAIN
HELLO: GLAD YOU ARE THERE. GIVEN A 2016 NATIONAL SERVICE RECALL, (16V628000) PERHAPS YOU ARE AWARE OF THE 'HESITATION' AND RELATED DANGEROUS FLAWS IN THE REGULAR OPERATION OF HYUNDAI TUCSON VEHICLES WITH A 'DUAL CLUTCH' TRANSMISSION. WE PURCHASED OUR VEHICLE NEW ON 09/05/2015 FROM A HYUNDAI DEALER. WE RETURNED IT TO THE DEALER FOR THE HESITATION PROBLEM ON 10/19/2015 AND AGAIN ON 11/4/2015, EVENTUALLY A DOZEN TIMES TO VARIOUS HYUNDAI DEALERS IN HOPE OF HAVING A LASTING REPAIR DONE. TO NO AVAIL. WE WERE TOLD REPEATEDLY OF A SOFTWARE UPDATE OR ADJUSTMENT TO SOLVE THE PROBLEM. WE WERE TRUSTING EACH TIME, ACCEPTING THE VEHICLE BACK. (SERVICE RECORDS OFTEN STATED THAT A MECHANIC 'COULD NOT REPLICATE' THE PROBLEM AS IF THAT WERE ANSWER TO A PROBLEM THAT WAS KNOWN TO ARISE SPORADICALLY. CONVERSELY, SEVERAL TIMES A SERVICE EMPLOYEE SAID OFF TO THE SIDE THAT THEY WERE WELL AWARE OF THE PROBLEM AND IN TWO CASES THEY HAD THE SAME ONGOING PROBLEM WITH THEIR HYUNDAI VEHICLES!) THIS HESITATION HAS, FOR SELF-PROTECTION, OFTEN FORCED US TO DRIVE OUT OF OUR WAY TO AVOID BUSY UNCONTROLLED INTERSECTIONS AS A MID-CROSS HESITATION COULD RESULT IN THE HIGHLY DANGEROUS, INFAMOUS 'T-BONE' ACCIDENT. IT HAS CAUSED NEAR REAR-END COLLISIONS AS DRIVERS BEHIND US DO NOT EXPECT A SUDDEN PAUSE IN MOVEMENT. CONCERNS OF ACCIDENTS PRODDED US AT TIMES TO INSTEAD DRIVE A MUCH OLDER CAR WITH 200,000 MILES. WHAT SEEMS TO BE A CLUTCH PROBLEM HAS RECENTLY GROWN: HESITATION CAN OCCUR AT HIGHWAY SPEEDS, WHICH OBVIOUSLY IS QUITE UNSAFE. ALSO NEW IS SPORADICALLY, WHEN ATTEMPTING TO MOVE FROM A STOP, THE RESULT AT TIMES IS A LOUD WHIRRING NOISE LASTING SECONDS. AS IN ALL 'HESITATION' CASES, IT DOES NOT MATTER WHO IS DRIVING ALTHOUGH HYUNDAI SERVICE DEPARTMENTS HAVE REPEATEDLY SUGGESTED JUST THAT. THEY RECENTLY OFFERED TO HAVE US DRIVE A SIMILAR VEHICLE AS A TEST. WE AGREED. THEY WITHDREW THE OFFER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118330August 7, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE MAKING A RIGHT TURN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THERE WAS A DELAY AND A SUDDEN INCREASE IN SPEED MOMENTS AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED MORE THAN TWICE. THE DEALER (NASHUA HYUNDAI, 140 DANIEL WEBSTER HWY, NASHUA, NH 03060, 603-891-3511) DIAGNOSED THAT A SOFTWARE UPDATE WAS NECESSARY. THE UPDATE WAS PERFORMED, BUT FAILED TO PROVIDE A PERMANENT REMEDY AS THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO AUTOFAIR HYUNDAI (1477 S WILLOW ST, MANCHESTER, NH 03103, 603-634-0500) WHO ALSO PROVIDED A SOFTWARE UPDATE, WHICH FAILED TO PREVENT THE FAILURE. THE DEALERS INDICATED THAT THE TRANSMISSION MAY BE THE CAUSE OF THE FAILURES, BUT DID NOT SPECIFICALLY DIAGNOSE THE PART THAT NEEDED TO BE REPLACED. THE MANUFACTURER ISSUED A RECALL FOR NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118059August 6, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAVE OWNED A 2016 HYUNDAI TUCSON FOR 2.5 YEARS. IN THAT TIME IT HAS BEEN IN FOR SEVERAL ISSUES THAT CAN NOT BE DUPLICATED WHEN AT THE SERVICE CENTER AND DEEMED "WORKING FINE, NO CODES PRESENT AT THIS TIME". MY ISSUES HAVE INCLUDED LOSS OF TRANSMISSION CONTROL AFTER A STOP (SOFTWARE UPDATE FIXED), INTERMITTENT HEADLAMP THAT WON'T TURN ON, THE MEDIA DISPLAYING "BATTERY DISCHARGE WARNING" WHILE CAR WAS RUNNING AND IN MOTION (HEADLAMP REPLACED AFTER SEVERAL TIMES TAKING TO THE DEALERSHIP AND I WAS LUCKY ENOUGH TO HAVE THE WARNING LIGHT GO ON WHILE THE TECHNICIAN WAS THERE). NOW THE COMPUTER/DASH BOARD IS RESTARTING ITSELF AT 45 MPH . THIS HAS OCCURRED TWO TIMES. THE DASH BOARD WENT DARK FOR 1 SECOND AND THEN STARTED BACK UP THROUGH IS STARTUP SEQUENCE. DURING THIS TIME, THE ENGINE IS STILL RUNNING BUT I HAVE NO CONTROL OVER THE TRANSMISSION. IF YOU PUSH ON THE GAS PEDAL IT WILL INCREASE RPMS BUT NOT ACCELERATE. DURING THIS TIME IT IS NECESSARY TO PULL OVER AND TURN THE CAR OFF AND THEN BACK ON. AGAIN, NO CODES THROWN AND NOT REPRODUCIBLE AT THE SERVICE CENTER. THE SERVICE CENTER FOUND THAT THE POSITIVE BATTERY TERMINAL WAS NOT COMPLETELY TIGHT AND THOUGHT MAYBE THIS CAUSED THE ISSUE. I AM FRUSTRATED THAT SOMETHING THAT COULD HAPPEN EASILY AS THIS DOESN'T SHOW UP AS AN ERROR SINCE IT CAUSED A UNSAFE DRIVING ENVIRONMENT. 24 HOURS AGO, WHILE TRYING TO MAKE A LEFT HAND TURN AT A BUSY STREET THE CAR STARTED FORWARD WHEN GAS PEDAL PRESSED BUT THEN STOPPED MOVING FORWARD ONLY TO LURCH FORWARD AFTER A SECOND AND PICK UP SPEED. I KNOW THAT IF I TAKE IT IN FOR THIS IT WILL BE THE SAME STORY: "WE FOUND NOTHING WRONG. NO CODES THROWN, BRING IT BACK IF IT HAPPENS AGAIN." THIS CAR IS NOT SAFE TO DRIVE AND THE MANUFACTURE WILL NOT BUY IT BACK SINCE THERE WAS NO DEFECT FOUND...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115727August 4, 2018
POWER TRAIN
SEVERAL TIMES THE VEHICLE HAS HAD ON GOING ISSUES, WHEN PUSHING ON THE GAS PEDAL TO MOVE ITS EITHER NO MOVEMENT OR JERKS BACK AND FORTH LIKE ITS OUT OF GAS BUT WONT GO. THIS HAS BEEN ON GOING SINCE I LEASED IT NEW BUT THE DEALERSHIP KEEPS TELLING ME ITS FINE. THEY HAVE HAD IT MANY TIMES. IT HAS ALMOST GOTTEN ME HIT SEVERAL TIMES AS IT DOESN'T ALWAYS GO. I HAVE HAD TO PUT MY HAZARDS ON AND MOVE OUT OF TRAFFIC ON THE HIGHWAY. THIS VEHICLE HAS DONE THIS FROM A STOP TO GO AND WHILE IN TRAFFIC WHILE I AM GOING AND TURNING. I HAVE HAD ALL THE UPDATES AND HAVE BEEN TOLD IT IS FIXED BUT IT STILL CONTINUES TO DO THIS IN ALL SITUATIONS AT RANDOM TIMES.THIS IS NOT A SAFE VEHICLE FOR MY FAMILY. I AM VERY DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115301August 2, 2018
POWER TRAIN
VEHICLE DOES NOT MOVE WHEN ACCELERATOR PEDAL IS PRESSED. OR IT MOVES AND THEN STOPS WHILE THE ACCELERATOR IS PRESSED. STUTTERS DURING ACCELERATION AS WELL. VERY DANGEROUS ISSUE WHICH CAN RESULT IN A CRASH OR DEATH. I'VE REPORTED THIS 2X TO HYUNDAI AND THEY STATE IT IS HAPPENING BUT NOT RECALLED UNDER MY VIN. I'VE HAD IT SERVICED 3X REGARDING THIS ISSUE AND THEY HAVEN'T FIXED THE ISSUE. THIS IS HAPPENING TO MY VEHICLE! DATES BELOW ON WHEN IT HAPPENED IS NOT EXACT BECAUSE IT'S STILL HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114946July 31, 2018
ENGINE
THE ENGINE OIL PRESSURE WARNING LIGHT TURNED ON WITHOUT ANY AUGURIES WHILE DRIVING ON A HIGHWAY. WE PULLED OVER THE CAR AS SOON AS POSSIBLE, BUT THE CAR COULD NOT BE STARTED AGAIN AFTER WE TURNED OFF THE ENGINE. WE HAD THE CAR TOWED TO A HYUNDAI DEALERSHIP, AND THEN WE WERE TOLD THE ENGINE WAS SEIZED AND NEEDED TO BE REPLACED. WHEN WE ASKED HOW IT HAPPENED, THEY TOLD US THAT OUR ENGINE OIL PLUG WAS MISSING, SO ALL THE ENGINE OIL WAS DRAINED OUT. THEY CHECKED OUR MAINTENANCE RECORD, AND FOUND THAT WE HAD AN OIL CHANGE THREE MONTHS BACK AT ANOTHER HYUNDAI DEALERSHIP. WE WERE TOLD THAT IT COULD BE POSSIBLE THAT THE ENGINE OIL PLUG WAS NOT PROPERLY INSTALLED DURING LAST MAINTENANCE SERVICE, BUT THEY WERE NOT SURE ABOUT IT, AFTER ALL IT HAD BEEN 3 MONTHS NOT 30 MINUTES SINCE THEN. WE WERE NEVER GIVEN A SURE REASON FOR WHAT HAPPENED TO THE CAR, BUT THE ENGINE REPLACEMENT WAS TAKEN CARE OF BY HYUNDAI WARRANTY. PERSONALLY I DON'T THINK THE 'MAINTENANCE MISTAKE' HYPOTHESIS MAKE SENSE. WE DID NOT DRIVE THIS CAR DAILY, MAXIMUM AVERAGE USAGE WAS ABOUT WEEKLY, BUT LONG DISTANCE MOST TIMES. IF THE PLUG WAS LOOSE DUE TO THE MAINTENANCE, WE SHOULD HAVE A PROBLEM SOONER UNLESS THE OIL DOESN'T DRAIN WHEN A CAR IS PARKED. IN ADDITION, IT COULD NOT BE SOMEONE LOOSE THE PLUG AT A PARKING LOT ON PURPOSE EITHER. BECAUSE WHEN WE DROVE THE CAR OUT, WE DID NOT NOTICE ANY OIL TRACE ON THE GROUND, AND WE HAD BEEN CONTINUOUSLY DRIVING THIS CAR FOR ABOUT 2 HOURS BEFORE THE ENGINE FAILURE HAPPENED. THE MOST POSSIBLE REASON THAT I COULD THINK OF IS THE ENGINE WAS DEFECTIVE. I AM HOPING THIS ISSUE CAN BE BROUGHT INTO A FORMAL INVESTIGATION, BECAUSE IT COULD LEAD TO VERY SERIOUS CONSEQUENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114278July 28, 2018
POWER TRAIN
WHILE ATTEMPTING TO PULL OUT OF A PRIVATE DRIVE AGAIN 4 DAYS AGO, WITH PLENTY OF TIME BEFORE ON COMING TRAFFIC WAS CLOSE, MY CAR WOULD NOT ACCELERATE WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR. IT FINALLY DID ACCELERATE WHEN TRAFFIC WAS DANGEROUSLY CLOSE. THIS HAS HAPPENED PREVIOUSLY AND IS UNACCEPTABLE. I AM PREGNANT AND THIS IS TOO DANGEROUS. DOES THERE HAVE TO BE AN ACCIDENT BEFORE IT GETS FIXED? IT NEEDS FIXED NOW! IT WAS 6:56PM, NOT THE PRIME HEAT OF THE DAY AS MANY USE THAT AS AN EXCUSE. I WILL NEVER BUY A TUCSON AGAIN AND WILL NOT RECOMMEND THEM. THE MORNING OF THIS INCIDENT (8A-10A) MY CAR FELT AS IF THE TRANSMISSION WAS 'SLIPPING' AND 'JERKING' SEVERAL TIMES AS I DROVE THROUGH THE CITY. AGAIN NOT DURING THE HEAT OF THE DAY. PLEASE CONTACT ME WITH ANY AND ALL SAFETY RECALLS. ONCE AGAIN I AM UNABLE TO CHECK THE 'YES' BOX TO REQUEST THIS INFORMATION AT THE BOTTOM OF THIS FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114210July 27, 2018
POWER TRAIN
AT SLOW START STOP SPEED THE CAR WILL AT TIMES NOT RESPOND TO ACCELERATOR,CAR WILL NOT MOVE FOR A FEW SECONDS. CONTRARY TO MANY COMPLAINTS OF THIS PROBLEM THE ENGINE DOES NOT REV , IT IS AS IF THERE IS NO CONNECTION TO THE FOOT PEDAL.USUALLY HAPPENS WHEN EDGING FORWARD TO EXIT A DRIVEWAY.I HAVE BEEN NEARLY T-BONED MANY TIMES.ONLY FORSIGHT HAS KEPT ME OUT OF TROUBLE SO FAR BUT I'M AFRAID SOME DAY MY LUCK WILL RUN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112898July 22, 2018
POWER TRAIN, UNKNOWN OR OTHER
WHEN STEPPING ON THE GAS PEDAL, FROM A COMPLETE STOP, THE CAR DOES NOT IMMEDIATELY GO. IT SLOWLY MOVES, AND THEN TAKES OFF AFTER ABOUT 2-3 SECONDS. IF STEPPING LIGHTLY ON THE GAS PEDAL, MOVING SLOWLY ("CREEPING"), AS IF THROUGH A PARKING LOT, THE VEHICLE SHUTTERS AND JERKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112478July 19, 2018
POWER TRAIN
IN NOVEMBER 2017 I PURCHASED A 2016 HYUNDAI TUSCON. APPARENTLY, THE VEHICLE HAS A "DUAL CLUTCH TRANSMISSION" DCT. RECENTLY WHILE BACKING OUT OF MY DRIVEWAY AND THEN PUTTING THE CAR IN DRIVE AND PUSHING THE ACCELERATOR THE VEHICLE LUNGED JERKING MYSELF AND MY DAUGHTER. THIS IS NOT THE FIRST TIME THIS HAS OCCURRED. IN ADDITION WHILE IN TRAFFIC THE VEHICLE WILL BEGIN TO SHUDDER UNTIL NEAR STALL. THIS IS BOTH SCARY AND ALARMING. THE SHUDDERING OCCURS WHEN EITHER ROLLING FORWARD, ACCELERATING THE GAS, OR SITTING IDLE. THIS HAS BECOME A SERIOUS CONCERN AS MY CAR JUST DOES NOT RESPOND TO THE ACCELERATION AT ALL AT TIMES. THIS IS BECOMING INCREASING SCARY AND UNSTABLE IN MY OPINION. I HAVE BEEN TO THE DEALERSHIP TWICE NOW AND GET NO REAL ANSWERS EXCEPT THAT THE CAR CHECKS OUT FINE AND THEY CANNOT DUPLICATE THE ISSUE. I HAVE SEARCHED FOR RECALLS ON THIS ISSUE AND FOUND ON "CAR COMPLAINTS" THERE IS A RECALL ON THIS YEAR, MAKE AND MODEL YET HYUNDAI HAS NO INFORMATION ON THIS. I WILL BE CALLING THE MANUFACTURER TO COMPLAIN. I AM SICK TO MY STOMACH ABOUT THIS. PURCHASED THIS CAR FOR STABILITY AND SECURITY ON THE ROAD AND NOW I AM STUCK WITH IT. SELLERS SHOULD HAVE TO DISCLOSE THE DUAL CLUTCH TRANSMISSION TO BUYERS. PERIOD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111852July 17, 2018
ELECTRICAL SYSTEM
INSTALLED TRAILER HITCH AND WIRING ON SAID 2016 HYUNDAI TUSCON AND WIRING MODULE SHORTED OR MALFUNCTIONED CAUSING DEFECTIVE LIGHTING ON TRAILER. CHECKED ONLINE AND FOUND THAT A RECALL FOR THIS PROBLEM DOES EXIST FROM HYUNDAI ( RECALL CAMPAIGN 153 ) AND THIS VEHICLE DOES FIT THE MANUFACTURE DATE WITHIN THE RECALL BUT THE DEALER AND HYUNDAI CUSTOMER WHEN NOTIFIED SAID THAT THIS VIN # IS NOT INCLUDED IN THE RECALL EVEN THOUGH I AM HAVING THE EXACT PROBLEM THE RECALL IS FOR. I AM MAKING THIS NOTICE IN THAT SHOULD THERE BE A PROBLEM IN THE FUTURE THAT I HAVE TRIED TO GET THE PROBLEM RESOLVED AND THE COMPANY CHOOSES TO DISMISS MY CLAIM. THIS PROBLEM EXIST MOVING OR STATIONARY, BUT IS EXTREMELY DANGEROUS AT NIGHT AND ESPECIALLY WHEN CHANGING LANES OR TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111495July 16, 2018
POWER TRAIN
SITTING IN TRAFFIC BECAUSE OF A ACCIDENT MY TUCSON WOULD NOT MOVE WHEN I PRESSED THE ACCELATOR FOR ABOUT 2 SECONDS THE RPMS WOULD GO UP, THEN THE TRANSMISSION WOULD ENGAGE AND THE VEHICLE WOULD LUNG FORWARD. THIS CONTINUED FOR ABOUT 2 HOURS. I BELIEVE THE DUAL CLUTCH TRANSMISSION IS AT FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104620June 28, 2018
POWER TRAIN, UNKNOWN OR OTHER
THERE IS AN ISSUE WITH THE SPORT MODELS THAT HAVE THE DUAL CLUTCH TRANSMISSION. THE VEHICLES HESITATE WHEN ACCELERATING FROM A STOP AND WILL THEN LAUNCH FORWARD ONCE THE GEAR ENGAGES. THE RPMS WILL SHOOT TO 3 AND THEN DROP TO JUST ABOVE 0 MULTIPLE TIMES BEFORE THE VEHICLE REACHING 20 MPH. MY VEHICLE IS ALSO MAKING A RATTLING SOUND WHEN IDLING AND ACCELERATING AT SLOW SPEEDS. HYUNDAI HAS DONE THEIR RECALL UPDATE BUT IT IS NOT COMPLETELY FIXING THIS ISSUE AND JUST MAKING IT SLIGHTLY LESS DRAMATIC. I HAVE ASKED HYUNDAI MULTIPLE TIMES TO ADDRESS THIS AND THEY ARE REFUSING TO ADDRESS OT SAYING IT IS JUST A CHARACTERISTIC OF THE DUAL CLUTCH TRANSMISSIONS TO AVOID HAVING TO REPAIR THE VEHICLES . I HAD A TECH AT HYUNDAI TELL ME THAT HYUNDAI WILL SAY IT'S NORMAL BUT IT'S NOT NORMAL. PLEASE PLEASE INVESTIGATE. MY VEHICLE FAILED TO ACCELERATE WHEN I WAS MERGING FROM A STOP TO ANOTHER LANE WITH ONCOMING TRAFFIC AT 40 MPH ON A CITY STREET, IT TOOK A FEW SECONDS BEFORE THE TRANSMISSION ENGAGED AND MOVED. IT ALSO HESITATED WHILE I WAS TURNING FROM A DRIVEWAY AND THEN JERKED AND KICKED FORWARD. THIS IS NOT SAFE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103943June 26, 2018
POWER TRAIN
WE BOUGHT THE CAR BRAND NEW FROM THE SHOWROOM FLOOR WITH 0 MILES ON THE SPEEDOMETER. WHEN WE BACK OUT FROM THE DEALER PARKING LOT AND PUT THE CAR IN DRIVE, IT WOULD NOT MOVE FORWARD AT ALL. THE SALESMAN ENDED UP BACKING THE CAR TO THE SERVICE DEPT WHERE THEY REPROGRAMMED THE TRANSMISSION. IT RAN FINE FOR A MONTH OR TWO THEN STARTED STALLING AGAIN. THE DEALER REPROGRAMMED THE TRANSMISSION AND ONCE AGAIN IT RAN FINE FOR A SHORT PERIOD UNTIL RESUMING THE STALLING EFFECT AGAIN. NOW, THE TRANSMISSION STALLS AND/OR SHUTTERS CONSTANTLY WHEN TAKING OFF, CAUSING US TO ALMOST BE HIT BY ONCOMING CARS. THE MILEAGE IS ONLY 11,000 AND THE POWERTRAIN HAS A 10YR/100,000 MILE UNLIMITED WARRANTY, BUT HYUNDAI SAYS THE TRANSMISSION IS ACTING EXACTLY THE WAY IT IS SUPPOSED TO AND WILL NOT DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102622June 19, 2018
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR LOCKS FAILED. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS AUTOMATICALLY OR MANUALLY FROM OUTSIDE OR INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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