Hyundai Tucson Complaints (2024)

152 consumer complaints on file.

#11630661December 13, 2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Information screen remains on when car is placed in reverse blocking 25% of the rear view camera. No option to disable or remove the Information screen. Should be able to have 100% of rear camera for safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628377December 2, 2024
ELECTRICAL SYSTEM:HORN
The contact owns a 2024 Hyundai Tucson. The contact stated that while the vehicle was parked, the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed that the horn needed to be replaced. The vehicle was repaired. The contact related the failure to TSB: 23-BE-008H (Horn Assembly); however, the VIN was not included in the TSB. The manufacturer was notified of the failure and a case was opened. The failure mileage was 68,412.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627731November 27, 2024
SERVICE BRAKES, POWER TRAIN
While sitting in stopped traffic on the interstate in the dark in the rain on 11/25/2024 my car was in drive; my foot was on the brake. Twice the car rolled away despite my attempts to brake or put the car in Park (I shoved the shifter into Park and the car continued to roll). I rolled into the back of a semi because I could not get my vehicle to stop. This had already been noted as a problem with 2024 Tucsons, yet your search engine tells me there are 0 unrepaired recalls for my car. I want to call this out as an unrepaired recall. I have left it with the Hyundai dealer at the moment. They tell me if they cannot make the problem happen for them they won't do anything to fix my car. This is a dangerous situation for me and for anyone with a Tucson that may have the same problem.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11627532November 26, 2024
UNKNOWN OR OTHER
This car has an option buried deep in the digital menus to limit the speed the car can go. It is impossible to accidentally turn it on. But two times now, the car has set a limit significantly under the road speed limit. For example — the car set a limit of 30 mph in a 45 mph zone, or 20 mph in a 35 mph zone. The only fix is to find a safe place to pull off the road, stop the car and restart. That clears it. I’m lucky that I was not rammed from behind given my forced way-too-slow speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627029November 23, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
From the first day of purchase last June 2024, the front collision warning and avoidance system does not perform as advertised. If a vehicle cuts you off or you approach a vehicle too quickly the warning and braking do not intercede. I’ve taken the car to our local deal 3 times and they have found no trouble codes and say there is nothing they can do. I was also told by the service department manager “that they are all like that”. As a reference, we owned a 2019 Kia Sorrento for 140,000 miles and that collision avoidance system worked perfectly. I also contacted Hyundia National Service and they simply sent me back to the dealer. Lastly, I submitted a Lemon Law request that was rejected by Hyundia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626557November 21, 2024
EXTERIOR LIGHTING
Headlights get covered with slush and snow while driving causing you to lose vision of the roadway at night. You are not able to see creating a safety risk to you and others on the road, potentially causing an accident that would cause serious injuries or death. Yes, it can be inspected upon request. Notified our dealer and was advised that this has never been brought to their attention as a problem from any other buyer. During our last vehicle service at our dealership when notifying them of the concern no issues with the vehicle were found. Warning lamp (obstruction) appears while driving. When the warning lamp illuminates, we need to pull over (sometimes not in a safe environment), wipe the slush/snow off of the headlights and proceed traveling. After wiping the headlights off, warning lamp on dashboard returns to normal operations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626326November 20, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
Both horns failed in less than 15k miles. Any time spent on the internet shows this is a known issue. Reporting as a safety problem as you will not know they are gone until you need them to warn another car or person and you have no sound. Luckily I was not speeding and paying attention but the kid who rode a bike in front of me when my horns failed - wondered right out. I stopped just short of them. Only resulting in them falling over when they finally saw me and freaked out/fell over. Horns are located extremely close to the ground and can only be accessed if you remove the entire front bumper and side trim. So this isn't an easy fix for most people when/if they go out.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11624338November 9, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Car throttle, AC, Cruise control, car transmission and gears not correct, radio turns off completely and messes up CarPlay. Also no updated radio. Scary car is still new with all of these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621620October 23, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving in light traffic, speed at 45 mph, my Tucson alerted me with a beep, steering wheel vibrated and a red alert on the dash was present for about 3 seconds then the speed automatically slows down to 15 mph all on its own while my foot is still on the accelerator. This has occurred at a minimum 6 times. I purchased this vehicle brand new and driving it off the lot it had 22 miles on it. I've taken it to a Hyundai dealership, and they can't figure out what it wrong with it. I feel very unsafe and unhappy now of this major safety concern. This has high probability of getting rear ended. I see that this has been occurring with various years of Hyundai and am wondering why there has not been a recall on this issue. I owned a Hyundai prior to this 2024 (Tucson 2011) and it was wonderful. This is highly concerning for me, and I am not confidant driving this vehicle and will more than likely trade it in for another vehicle. Can someone please research this issue with the automatic emergency brake system. This can autonomously go off whether you are in traffic, highway, street or completely zero vehicles or pedestrians around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620858October 20, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Two incidents while driving on the highway. 1. Emergency braking activated on its own. No cars around me. It was a rural area. The red emergency braking activated light showed up and my car braked but resumed driving. This is a new car with less than 4k miles on it. 2. The hands free assist and cruise control were activated. My care swerved to the right abruptly. My hands were on the wheel and I was able to correct this but this is very concerning as my daughter drives this car on mountain roads when she is going to college. I have read online reports when others driving the same make, model and year vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619785October 15, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Hesitation upon accelerating from a stopped position. When pulling out from a stop into a busy intersection the vehicle hesitates for several seconds. I have almost been broadsided when attempting to pull out onto a busier roadway. The vehicle feels as though it is stalled, then suddenly lunges. Apparently this is a known feature of the Hyundai hybrid after reading that it is the top complaint. There are no codes or warning lights that appear. I feel this is a safety issue. A car should move when you put your foot on the accelerator and not just sit there for several seconds. Please, please have Hyundai resolve this issue. I have had my car to the dealer 3 times for this issue without resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619799October 15, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward radar sensor pass side lower grill/bumper area. 1st told a sensor recall but after 3 hrs and then seeing the vehicle in the shop with the entire front bumper clip removed the sensor was out of its driver side socket and 1 side flopping around which may have caused a small dimple from the inside to pop out on the 6x5 cover that is the entire lower rubber/plastic black bumper/grill. Told the vehicle was hit, YET no visible damage to bumpers or painted surface can be found by their 2 dealerships and their 1 body shop, + 2 mangers, and 1 independent collision shop.1 manager drove the vehicle 10/11 and stated after "is operating as it should". Warnings have come on again since then refueling at additional 77 mile and then at 92 miles 10/14. Hartford ins has been notified and pending I hope an inspection. Vehicle purchased 1st March 2024, 1st warning at 5336mies currently at 5421 miles. They triggered the service engine light and stated via onboard computer it was an issue with a lower front driver side radiator something that may have been bumped while taking off the front clip, which they chipped and area and left a bit of gap at the fender connection. Other than the small dimple on the plastic from what I believe the sensor had been bouncing against, there is no damage. A safelight windshield company stated there is a notice/recall on the "auto headlight sensor on dash" but they do not cal them, only the optic sensor top center of windshield. BUT per the manual that top sensor plus lower radar can control the forward crash, cruise setup and auto braking. Need some help since my firm works with all auto/tire mfg and conducts DOT tire testing for USA and worldwide independent firms/gov's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617498October 1, 2024
AIR BAGS, SEAT BELTS
we were stooped at a red light it turned green we went forward going south a car going east at apox. 30MPH ran the red light we hit the car front driver side the force spun us around i hit the steering column with the sternum Chest and had a 14x9 inch bruise around my lower abdomen both the seat belt did not hold me nor did the air bag deploy State farm has the car now dealer did nothing
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11617181September 30, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
it happened again. While traveling at highway speeds behind a slow poke, 2 cars passed me on either side at nearly the same time. this caused the auto braking system to activate, abruptly slowing my car for now reason. Luckily no one was tailgating me at the time. This is the 4th time the car has braked for no good reason on the highway (see previous reports) and the 2nd time when 2 cars passed on either side at the same time. This is clearly a software bug that needs to be fixed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612164September 2, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, VEHICLE SPEED CONTROL
while driving N on hwy 75 in Dallas, I was traveling at posted speed- 70- in the 2nd of 4 lanes when I was passed on either side by cars 10-15 mph faster than me. they passed almost exactly at the same time. This confused the cars auto breaking feature. The lane ahead was clear for over 100 yrds. My car braked hard and beeped a warning. There was no reason for the car to do this. This is the 3rd time the car has braked on the hwy when it was not necessary. Previously, I assumed Road trip bugs on the censor caused the issue, That could not have been the cause this time. This is also a concern because the spyware in the car is sold to insurance Companies Apparently, as bad driving behavior which may affect my rates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611074August 27, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On Aug. 23rd, I was driving on the highway at 70mph when the emergency braking system deployed. The dashboard warning light flashed and the brakes were applied for approximately 3 seconds, and then the car returned to normal. This occurred 3 times in the span of 18 miles. At no time was there ever a vehicle directly in front of my car. Fortunately I wasn't being followed closely by another vehicle, or there would have been an accident. I took the car into the dealer and was told that they would run a diagnostic, which they did. They also drove the car for 3 miles. They were not able to replicate the problem, and found all codes to be normal. I feel like this car is an accident waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610843August 26, 2024
SERVICE BRAKES
I brought my vehicle in to Allstar hyundai in Baton Rouge about a month after purchasing it. I told the service manager my brakes are squealing through out the day. He drove it nothing. He stated it is because of moisture. Not true. Squealing brakes means the brakes will go out. They refused to change them out. It has continued to happen multiple times each and everyday. I would love to have this reported. I have owned previous hyundai vehicle and others never ever had this problem,. I am going back for an oil change and will once again state 1) I am not stupid2) this should not be happening3) I have spoken to other mechanics and they all stated it is a BRAKE MALFUNCTION. what is my next step if they refuse? It always happened when applying brakes at stop signs/lights at speed limits.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608973August 16, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Car shuts off without warning scare that be in an accident if the shuts off on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608295August 13, 2024
UNKNOWN OR OTHER
I had the windshield recall repaired and my car still leaked. It has been at the dealership for over 2 weeks for repair. I am concerned whether this vehicle will be safe to drive even after a new windshield is in stalled and all of the carpeting has been replaced. The vehicle is only 8 months old from the time I purchased it from the Hyundia Dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607981August 12, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Sudden hard breaking for no reason. It's happened 3 times when in cruise control. If a car had been close behind it would have caused a wreck. I've had the vehicle just over a month
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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