Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11673909July 16, 2025
UNKNOWN OR OTHER
-Power window failures of all 4 windows. -Windows will not open and close which creates a safety issue in case of an accident that renders the doors inoperable and escape is needed via windows. Also, if the driver is pulled over, the car windows do not work which makes the driver have to open the door which puts both the driver and police officer at risk. -Both a dealer service center and an independent service center has confirmed the problem. -Component was inspected by both a dealer maintenance shop and an independent repair shop. -There were no warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673970July 16, 2025
ENGINE
Me and my daughter were headed back home from a family trip and we were stranded on the side of the road luckily we had family tailing us!! My engine light came on while we were still in the city in Savannah so we stopped by an autozone and changed the spark plugs so the engine light stopped blinking but when we got about 20 miles from home it stopped going we had to pull over it started smoking and it was really hot but the temperature had never moved we had it towed home!! I keep my maintenance up regularly on my car I had 2 mechanics check it out they both said the piston is breaking the spark plugs and it’s something down in the motor that’s doing it I should not have any motor issues at all with my car!! Especially when I do my part at keeping it up I was quoted 7,738 to fix my car which I don’t have both mechanics said the engine in those cars are no good and it’s been recalls on them just not my model it’s not right I’m out of a car and no way to work or no way for my kids to get around they have to ride in Lyfts and Ubers with strangers I feel like my car should be fixed because I did my part at keeping it up and I’m still out of car and frustrated due to the companies negligence!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672809July 11, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
While driving I noticed my ABS, Traction Control, AEB, and a couple of other lights came on. Upon restarting my car it was still there but the lights went away on their own after a few minutes of driving. They have been periodically turning and and off as I've driven the past couple of days. I went to the local mechanic shop who performed a diagnostic and found it to be a faulty left rear wheel speed sensor. When researching online, I've come across many people with the same make, model, and year as my car that have experienced this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672859July 11, 2025
ENGINE
total engine failure. per dealership mechanic, random misfires on all cylinders with a dead miss on 4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671733July 7, 2025
ENGINE
Engine has rod knock and low power due to rod bearing failure. There was never an illuminated oil light or message of any sort prior to failure. this vehicle has had oil changes regularly and never been an issue till now. With Hyundai not having a recall on this engine, and seeing many other reviews about this same issue it is a very dangerous issue leaving people stranded and loosing power in times where serious harm issues could occur and this issue is very costly being that the engine will have to be replaced. As a consumer taking care of the vehicle and still the engine failing due to the lack of integrity of Hyundai I believe Hyundai should step up and make it right and take care of the people who have spent there hard earned money on these cars and are now left in the dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671795July 7, 2025
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving on the highway at 55 MPH, the vehicle lost automotive power and started vibrating abnormally. There were no warning lights illuminated. The contact pulled over and was able to restart the vehicle. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the ignition coils, water pump, spark plugs, valve, oil filter, and the engine were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670558July 1, 2025
ENGINE
Was driving down busy road when engine suddenly knocked violently and shut off rendering car inoperable. Inspection revealed low oil, despite not being due for an oil change after and no visible/identifiable leaks. Investigation by mechanic resulted in being told that numerous Hyundai engines like this are having the same problems and need total engine replacements. The call only had 70,000. Dealership said they see one a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668457June 22, 2025
UNKNOWN OR OTHER
Acceleration issues especially after coming stop. When proceeding to accelerate you can push pedal multiple times before the car jerks into movement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667704June 18, 2025
ENGINE, FUEL/PROPULSION SYSTEM
The vehicle does not accelerate entering roadway, transmission replaced in 2022, catalytic convertor replaced in 2024. Several instances occurred when entering highway vehicle lost power and failed to merge safely, ultimately requiring hasty exit to roadside to avoid collision. The vehicle was purchased used but has been a safety risk since purchase date. Originally diagnosed transmission, then catalytic convertor, then knock control sensor. Engine oil is replaced more often than routine maintenance and refilled in between oil changes. Autonation Hyundai Mall of Georgia originally assisted with transmission replacement Feb 2022, catalytic convertor was replaced in Mar 2024. The vehicle has been parked for considerable time while insurance and car payments continue. In Feb 2025 my daughter was driving and was nearly rear ended when vehicle failed to accelerate, it has primarily parked since that time while exploring repairs. Car fails [XXX] enroute to game. Last quote to repair catalytic convertor was Total Automotive in Gainesville Ga. around 19 May 2025. I believe this vehicle poses a significant safety risk due to acceleration delays, all attempts to resolve have been unsuccessful. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667384June 17, 2025
SERVICE BRAKES
I received a email about a recall my vehicle has I made an appointment with the Hyundai dealership which sent the email. Hyundai Wesley Chapel in Tampa FL and I took it in on 6/16/2025 at 10am and waited an hour. The service advisor came to me and advised me that my vehicle was purchased in Puerto Rico and cannot be serviced because they don’t have the parts. This is unacceptable and don’t understand why they went through the trouble of sending me an email regarding this recall to waste my day at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665840June 9, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Misfire, excessive oil consumption, engine knocking, loss of power/acceleration, gas smell, excessive gas consumption
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664351June 2, 2025
ENGINE
Was driving down busy city road when engine suddenly knocked violently and shut off rendering car inoperable as traffic had to go around my disabled vehicle. Inspection revealed low oil, despite filling 4 weeks prior after change and no visible/identifiable leaks. Investigation by mechanic resulted in being told that numerous Hyundai engines like this are having the same problems and need total engine replacements. They said that they "see this at least once a week in these Hyundai's and Kia's". There were no warning lights or anything prior to the event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664072May 31, 2025
POWER TRAIN, ENGINE
I’ve been having ongoing issues with my 2016 Hyundai Tucson where the car struggles to accelerate, especially after stopping at red lights or pulling out into traffic. Sometimes, when I press the gas pedal, the car either hesitates badly or doesn’t move at all. A few times it’s completely stalled while trying to make turns or cross intersections, which has been really scary and dangerous. I did some research and found there was a known recall for this exact problem related to the Transmission Control Module software and the dual-clutch transmission. The symptoms described in the recall match mine perfectly, but when I checked my VIN, my vehicle isn’t included. I haven’t taken it to the dealer yet because I’m worried I’ll have to pay out of pocket for something that I believe is part of a known manufacturer issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663402May 28, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 70 MPH, the brake pedal inadvertently engaged, with the ABS warning light illuminated. The vehicle was taken to the dealer to be diagnosed and it was determined that the hydraulic unit assembly for the ABS module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662094May 20, 2025
ENGINE
Excessive oil consumption
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661358May 15, 2025
VISIBILITY/WIPER
The regulators and motors for the automatic windows have failed. The windows do not remain in the closed position causing the window to slide open. The front passenger window motor failed first and the driver's window failed shortly after. Both regulators and motors were replaced by the dealer in April 2024. The back passenger side window failed in December 2024 and has not been replaced. If needed, the faulty mechanism could be provided for inspection. Failure of the closing mechanism for the windows means they can easily be opened from outside. A malicious person could break into the vehicle simply by sliding the window down. To my knowledge, no one has inspected the regulators or motors. Two other 2016 Hyundai Tucson owners I know have also had their window regulators and motors replaced. There was no warning to the automatic window failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660254May 11, 2025
ENGINE, UNKNOWN OR OTHER
My 2016 tuscon has been giving be problems. I went to the dealership awhile back and told them that the oil has been burning having and that there's a perk when I start my car. They did an oil change and told me that I needed to lube the gears up first before running it. I assumed it was because my warranty was ending and because I was a girl, that was a quick go away problem. Well eastward today. I put oil in the engine at least once a week or more. The car is in the shop, and the machanics at pep boys are saying this is a reoccurring problem for this type of car. Also that all 2016 are made with the same engine pretty much so they should all be recalled. They quoted me 10 grand for a used engine. I'm taking it to hyundai, the pep boys told me that it's the same issues as the other recalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659535May 7, 2025
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at approximately 15 MPH, the vehicle stalled and shuddered. The check engine warning light was illuminated. The vehicle remained at the residence. A dealer was contacted and made the contact aware of an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659159May 6, 2025
UNKNOWN OR OTHER
The window regulator for 3 of the 4 windows have failed, the first at approx. 80,000 miles, the second two at 113,000 miles. The windows were not being operated when the component failed and just randomly opened while driving and could not be closed via the switch. This caused distraction and difficulty driving as it was raining for the second incident. When observed, the plastic window regulators were degraded to the point that the plastic was a powder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657045April 27, 2025
UNKNOWN OR OTHER
One of the back doors Will not open. Lock is stuck on. This is VERY Dangerous if need to get a child strapped IN/ OUT!!!! I googled this and see it's been a problem for many years on this make/model. HIGH FEES from dealers per door for their manufacturing Defect! Easy fit for a husband who will pull the door apart to fix the issue! Which MINE IS NOT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson