Hyundai Tucson Complaints (2017)

1,095 consumer complaints on file.

#11052571December 5, 2017
FUEL/PROPULSION SYSTEM
I HAVE AN ACCELERATION PROBLEMS, FROM THE TIME I PURCHASED THE VEHICLE. YOU DATE BELOW INDICATES ONLY 1 TIME. SO WHEN THE CAR IS STOPPED AND TRYING TO PULL OUT ONTO A HIGHWAY OR TRYING TO MAKE A TURN ACROSS A LANE OF TRAFFIC, THERE IS NO ACCELERATION, NO GAS, A HESITATION I CAN PUNCH THE GAS PEDAL TO THE FLOOR BEFORE IT ACTUALLY WILL MOVE THEN THERE'S A LURCH FORWARD. THIS IS A BIG CONCERN, I CAN NOT HAVE ANY TRAFFIC AT ALL ONCOMING IF I NEED TO MAKE A TURN. THIS HAPPENS PULLING ONTO THE INTERSTATE, ALSO FROM A STATIONARY OR ALMOST STATIONARY POSITION. I CAN'T HAVE ANY TRAFFIC COMING THERE'S SUCH A HESITATION. I'M AFRAID THIS WILL RESULT IN A COLLISION. THIS DOESN'T HAPPEN EVERY TIME, I'D SAY A 50/50 CHANCE OF IT HAPPENING. I HAVEN'T HAD AN ACCIDENT YET BECAUSE OF IT. VERY CONCERNED, AFRAID TO LET ANYONE DRIVE THE CAR AS I'M AWARE OF THE ISSUE AND AM VERY CAUTIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047057November 17, 2017
POWER TRAIN
WHILE THE VEHICLE IS IN DRIVE, THE VEHICLE HAS A HABIT OF BEING HESITANT WHILE BEING GIVEN GAS. FOR EXAMPLE, AT A STOP SIGN OR TRAFFIC LIGHT, WHEN I GIVE THE VEHICLE SOME GAS TO GET GOING, IT IS UNRESPONSIVE AT THAT MOMENT. IF I GIVE IT A LITTLE MORE GAS, THE VEHICLE JOLTS FORWARD AS IF I FLOORED IT. THIS HAPPENS IN SPORT MODE AS WELL AS ECO MODE, ALTHOUGH I AM ABLE TO GET A LITTLE MORE RESPONSIVENESS IN SPORT MODE. THIS ISSUE HAPPENS MORE ON CITY STREETS SEEING AS THAT'S THE MOST COMMON PLACE WHERE THE VEHICLE IS REQUIRED TO STOP AND GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046270November 15, 2017
ENGINE, POWER TRAIN
VEHICLE RANDOMLY WON'T ACCELERATE, PRIMARILY AFTER A FULL STOP. IT HESITATES FOR SEVERAL SECONDS. THIS CAN BE DANGEROUS WHEN ENTERING AN INTERSECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043784November 6, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
BOUGHT 2017 HYUNDAI TUCSON ON SEPTEMBER 8TH 2017 1ST TIME IN SHOP 10-4-2017 TO 10-7-2017! WE PICKED UP CAR AND DROVE MAYBE 5 MILES TO HAVE ACCELERATOR (GAS) NOT GO WHEN TURNING ON A BUSY HIGHWAY LIGHT CAME BACK ON, CAR BACK IN SHOP 10-7-2017 TO 10-19-2017 REPORTED IT IS FIXED! DROVE MORNING OF 10-20-2017 AND LIGHT CAME BACK ON! FROM 10-20-2017 TO NOW AND STILL ONGOING ETA 12-15-2017! THIS VEHICLE SCARES ME! IT HAS LEFT ME STRANDED MILES AWAY FROM HOME, AND ALL OF A SUDDEN IT JUST STOPS VERY SCARY SOMEONE WILL DIE WITH THIS ONGOING PROBLEM! I DO NOT WANT TO DRIVE IN FEAR IT WILL JUST DECIDE TO STALL. I DROVE CAR OFF LOT WITH 31 MILES AND HAS LESS THEN 2000 ON IT NOW! I STILL DO NOT HAVE MY CAR BACK AND HONESTLY SCARED TO DRIVE IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042987November 3, 2017
POWER TRAIN
NOT ALL THE TIMES BUT, HYUNDAI TUCSON 2017 HESITATES WHEN STARTING FROM A STOP. EVEN THOUGH I HIT ACCELERATOR, THE CAR DOES NOT MOVE FOR FEW SECONDS AND SUDDENLY IT SHOOTS LIKE A JET. (STOP AND GO SITUATION) IT HAPPENS USUALLY IN THE MORNING AFTER FIRST START UP. THIS SYMPTOM IS EXACTLY SAME AS 2016 HYUNDAI TUCSON WHICH HAS BEEN ALREADY RECALLED BECAUSE OF "HESITATION WHEN STARTING FROM A STOP"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041388October 30, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
HESITATION ON ACCELERATION, FROM A STOP MAY ACCELERATE OR SIT THERE. I SEE THERE ARE ALREADY 29 COMPLAINTS OF THE SAME THING AND IN 2016 THERE WERE 108 COMPLAINTS FOR THE DRY TYPE DUAL CLUTCH TRANSMISSION (DCT) APPLICATION LOGIC MINE 1.6 TURBO. USE SPORT MODE NOT S FIX NOR SOLUTION. RECALL #149 IN 2016 FIX? SOME ONE WILL DIE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040894October 29, 2017
POWER TRAIN
I PURCHASED A BRAND NEW 2017 TUSCSON NIGHT AND HAVE EXPERIENCED SERIOUS ISSUES WITH THE DUAL CLUTCH TRANSMISSION. THERE IS A LONG HESITATION WHEN ATTEMPTING TO ACCELERATE FROM A STOP, MAKING A TURN OR WHEN "COASTING". THERE HAVE BEEN 4 SPECIFIC OCCASIONS WHERE THE VEHICLE WAS NOT RESPONSIVE AT ALL WHEN PRESSING ON THE GAS. THIS IS PARTICULARLY DANGEROUS WHEN MAKING A LEFT HAND TURN AT A BUSY INTERSECTION WITH ONCOMING TRAFFIC COMING AT YOU. I HAVE TAKEN IT TO MY LOCAL DEALERSHIP TWICE NOW AND AM TOLD THEY CANNOT DIAGNOSE A PROBLEM AND THAT WHAT I AM EXPERIENCING IS "TYPICAL FOR A DCT". THIS IS NOT AN ACCEPTABLE RESPONSE AND IT'S A MATTER OF TIME UNTIL THIS ISSUE CAUSES AN ACCIDENT OR DEATH. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND AM VERY UNHAPPY WITH HYUNDAI'S APPARENT LACK OF CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040702October 28, 2017
AIR BAGS
AIRBAG INDICATOR ICON STAYED LIT RATHER THAN GOING OUT AFTER A FEW SECONDS WHEN CAR WAS STARTED. PROBLEM IDENTIFIED BY DEALERSHIP AS AIR BAG NEEDS TO BE REPLACED. THE DEALERSHIP WILL HAVE HAD MY CAR MORE THAN 2 MONTHS BECAUSE THERE ARE NO AIRBAG MECHANISMS IN THE US AND WE ARE WAITING FOR MORE TO BE PRODUCED. THE LIKELY REASON FOR THIS DELAY IS THAT MORE HAVE BEEN USED THAN PLANNED, AND THIS SHOULD BE A RECALL ISSUE IF SO MANY NEEDED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040437October 27, 2017
FUEL/PROPULSION SYSTEM
CAR WILL NOT ACCELERATE WHEN GAS PEDAL IS DEPRESSED STANDING AT RED LIGHT. VERY DANGEROUS. I WAS ALMOST REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040419October 27, 2017
FUEL/PROPULSION SYSTEM
CAR WILL NOT ACCELERATE FROM STOPPED POSITION AT STOP LIGHTS WHEN GAS PEDAL IS DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035690October 23, 2017
ENGINE
ENGINE FIRE. PULLING INTO OUR DRIVEWAY THE CAR WAS STOPPED IN FRONT OF OUR GARAGE. SMOKE WAS ISSUING FROM UNDER THE HOOD. OPENING THE HOOD REVEALED A FIRE FROM UNDER THE ENGINE TOP COWLING AND ON THE FELT HOOD LINER. A FIRE EXTINGUISHER (A,B,C) IN THE GARAGE WAS USED TO QUICKLY EXTINGUISH THE FIRE. THE FIRE DID NOT SPREAD BEYOND THE ENGINE COMPARTMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11033402October 15, 2017
POWER TRAIN
I NEVER USED A FORUM BEFORE SO I HOPE THIS GOES IN THE RIGHT PLACE FOR THE TOPIC. DCT TRANSMISSION I PURCHASED A 2017 TUCSON AFTER 12 YEAR WITH A HONDA CRV THAT JUST NEEDED NORMAL MAINTENANCE. 308000 MILES WHEN IT STARTED TO SHOW SIGNS OF MAJOR ISSUES. I CAN SAY I TRULY REGRET NOT JUST REPAIRING IT BECAUSE THE TUCSON EVEN THOUGH IT HAS SOME UPTO DATE FEATURES AND THE RIDE IS A GREAT ONCE IS GETS GOING HAS A HORRIBLE TRANSMISSION PROBLEM THAT I FEAR IS GOING TO GET ME IN AN ACCIDENT. THE CARS TRANSMISSION STUTTERS AND CHATTERS AT LOW SPEEDS LIKE IT CAN'T DECIDE WHICH GEAR IT WANTS TO BE IN. ON QUICK ACCELERATIONS IT HESITATES SO BADLY THAT I HAVE TIME TO REMOVE MY FOOT FROM THE GAS AND APPLY THE BRAKE THEN IT LURCHES FORWARD AND ONCE I BRAKE THE ENGINE IS STILL RACING. ON TOP OF THIS THIS IS RANDOM. ONCE IT WILL DO IT THE NEXT TIME IT IS FINE. I DRIVE IN VERY HIGH TRAFFIC AREAS AND SOMEONE SEEING THIS MOVEMENT OF THE CAR IS GOING TO MISS INTERPRET MY INTENTIONS AND I WONT BE ABLE TO MOVE WHEN I WANT AND TRAFFIC IS GOING TO SLAM INTO ME. REALLY FEEL THAT THIS CAR IS GOING TO GET ME IN A BAD ACCIDENT OR EVEN KILL ME. I HAVE GONE TO THE DEALERSHIP 2 TIMES AND THEY SAY EVERYTHING IS WITHIN SPECS. THEY SUGGESTED USING SPORTMODE BUT I BOUGHT THE CAR FOR THE GAS MILEAGE THAT IT GETS. YOU LOSE 3 TO 5 GALLONS PER MILE IN SPORTS MODE AND IT STILL DOESN'T FIX ALL THE PROBLEMS. THE CHATTER IS A BIT LESS, BUT THE CAR IS ALWAYS SHIFTING. THE QUICK ACCELERATION ON TO A HIGH WAY SEEMS MORE CONSISTENT, BUT IT SHIFTS CONSTANTLY WHEN JUST DRIVING DOWN THE ROAD. YOU CAN FEEL IT CONSTANTLY SHIFT EVEN IF YOU BARELY LET OFF THE GAS. ALL OF THESE THINGS YOU CAN'T FIND OUT WHEN YOU TEST DRIVE THE CAR AND NOW I FEEL LIKE I AM STUCK WITH KEEP A CAR THAT I WILL NEVER TRUST. IF ANYONE HAS A SOLUTION PLEASE LET ME KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032786October 10, 2017
POWER TRAIN
PURCHASED 2017 TUCSON ECO (1.6L TURBO WITH DUAL CLUTCH TRANSMISSION (DCT)) ABOUT 6 MONTHS AGO. 2016 MODEL YEAR WAS RECALLED FOR DCT THROTTLE RESPONSE ISSUES. I HAVE THE SAME LACK OF THROTTLE RESPONSE WITH MY VEHICLE. THE ISSUE HAS HAPPENED NEARLY 10 TIMES WHICH STARTED AT APPROXIMATELY 150 MILES ON THE BRAND NEW VEHICLE. FROM A STOP OR EVEN AT HIGHWAY SPEEDS, THE ENGINE/TRANSMISSION DOES NOT RESPOND WHEN ACCELERATOR IS FULLY COMPRESSED. HAS BEEN IN FOR REPAIR TWICE AND HYUNDAI CLAIMS THERE IS "NOTHING WRONG WITH THE VEHICLE". THE SITUATION IS REPORTED BY MANY OTHERS AND MIRRORS THE RECALL FROM 2016. HORRIBLY DANGEROUS DEFECT AND HYUNDAI REFUSES TO BUY BACK OR TRADE THE VEHICLE. I HAVE INITIATED A CLAIM WITH THE BETTER BUSINESS BUREAU AND A LEMON LAW LAWYER. THIS VEHICLE IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032302October 9, 2017
UNKNOWN OR OTHER
FORWARD COLLISION ALERT WARNING NOT WORKING. HAVE SET ON EARLY. HAS BEEN AT DEALER FOR DIAGNOSTIC AND TOLD EVERYTHING CHECKS OUT OK DO NOT KNOW IF AEB WOULD WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032201October 7, 2017
AIR BAGS, SEATS
PASSENGER AIR BAG OFF LIGHT REMAINS ON WHENEVER AN ADULT WEIGHING MORE THA 120 LBS ARE SITTING IN THE PASSENGER SEAT WITH A SMALL PILLOW OR SEAT CUSHION ON THE SEAT. PILLOW IS NEEDED TO ENHANCE SEATING COMFORT, ESPECIALLY ON LONG ROAD TRIPS. LIGHT DOES WORK WHEN PILLOW IS NOT USED. UNFORTUNATELY, SEAT IS POORLY DESIGNED THAT REQUIRES ADDITIONAL AFTER MARKET SUPPORT TO MAKE IT USABLE ON LONG TRIPS. SENSOR NEED TO DETECT PASSENGER WEIGHT WITH OR WITHOUT ADDITIONAL CUSHIONS OR ACTIVATE THE AIRBAG 100% OF THE TIME. I HAVE ALREADY REPORTED THIS TO HYUNDAI, CASE NUMBER 10626629. THEY CLAIMED THE LIGHT IS WORKING AS DESIGNED, ONLY WHEN USED WITHOUT AFTER MARKET CUSHION. MY RESPONSE IS THAT IT IS A MAJOR SAFETY DEFECT IN DESIGN, IT OBVIOUSLY FAILED IN DETECTING THE TOTAL WEIGHT ON THE PASSENGER SEAT. I BELIEVE THAT HYUNDAI WOULD BE AT FAULT SHOULD THE AIRBAG FAILED TO DEPLOY DURING AN ACCIDENT AND THE PASSENGER IS SERIOUSLY INJURED OR KILLED. THERE ARE ADDITIONAL REASONS TO USE CUSHIONS FOR HEALTH OR HANDICAPPED PERSON, FOR EXAMPLE. HOW HARD IS IT TO DETECT TOTAL WEIGHT OF MORE THAN 90 LBS ON TOP OF THAT SEST? THE LIGHT REMAINS OFF WHEN CAR IS MOVING OR STOPPED. IN ADDITION, I HAVE ALSO EXPERIENCED NO ACCELERATION ON A LEFT TURN WHEN STEPPED ON GAS, AS PREVIOUSLY REPORTED BY OTHER'S. ENGINE WOULD REV TO OVER 2000 RPM BUT THE CAR US NOT MOVING FOR ABOUT 30+ SECONDS. THIS IS A VERY SERIOUS SAFETY ISSUE WHEN YOU'RE STUCK ON A LEFT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031366October 2, 2017
POWER TRAIN
THERE WAS A RECALL FROM 2016 TUCSON FOR A DUAL CLUTCH GEARBOX ISSUE. I AM EXPERIENCING SAME ISSUES WITH 2017. WHEN I TAKE MY FOOT OFF THE BRAKE FROM A STOP AND ALLOW THE CAR TO IDLE AS SLOW SPEED THE TRANSMISSION AND CAR SPUTTERS AND CREATES HESITATION AND JERKING WHEN GAS PEDAL IS APPLIED. THIS IS A RISK OF SAFETY ESPECIALLY WHEN MAKING INTERSECTION TURNS. I BROUGHT THIS TO THE ATTENTION OF MY DEALER AND THEY SAID THAT NO FIX EXISTS. PROBLEM HAS BEEN OCCURRING ALMOST SINCE DAY 1 AND I AM CURRENTLY AROUND 13K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025225September 25, 2017
UNKNOWN OR OTHER
VEHICLE HAS LESS 500 MILES ON IT. I HAVE HAD 2 OCCURRENCES WHEN SLOWING DOWN FROM A MAIN ROAD, FROM AROUND 35'40 MPH, TO TURN A CORNER AND DURING THE TURN THERE WAS COMPLETE LOSS OF ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025176September 23, 2017
POWER TRAIN
WHEN THE VEHICLE IS AT A STOP OR SLOWED SPEED AND YOU GO TO ACCELERATE THERE IS A FAILURE WITH THE DUAL CLUTCH AND/OR TURBO ENGINE TRANSMISSION WHICH DELAYS YOU FROM ACCELERATING AT AN EXPECTED SPEED. THE CAR WILL HESITATE WHEN TRYING TO ENGAGE FROM A STATIONARY POSITION. THE ENGINE ALSO WILL SPIKE THE TACHOMETER WITHOUT INCREASING SPEED, CREATING A REVVING NOISE WITH NO FORWARD ACCELERATION. ON MORE THAN ONE OCCASION THE GAS PEDAL WAS PRESSED TO THE FLOOR OF THE VEHICLE WITHOUT PROPER INCREASE OF SPEED. THESE REPETITIVE ERRORS OCCUR AT LOW SPEEDS/GEARS. THE VEHICLE WAS IN STOPPED TRAFFIC ON THE HIGHWAY AND WHEN THE GAS WAS PRESSED TO ACCELERATE A FEW FEET THE ENGINE REVVED WITHOUT MOVING FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024787September 21, 2017
POWER TRAIN
I AM CURRENTLY LEASING A 2017 HYUNDAI TUCSON, LOVE THE CAR, BUT DO NOT FEEL SAFE WHILE DRIVING IT! IT NEVER FAILS WHEN I NEED TO ACCELERATE TO TURN LEFT, OR ONTO A TRAFFIC FILLED ROAD, I HAVE NO ACCELERATION. THE CAR LITERALLY HESITATES AS IF IT IS GOING TO DIE AND I START TO PANIC THAT I AM GOING TO GET HIT! I CAN ACCELERATE JUST FINE FROM A COMPLETE STOP AT A TRAFFIC LIGHT, OR RAILROAD TRACKS AS IT HAPPENS MORE WHEN I AM IN A COASTING MODE AND I TRY TO ACCELERATE. I HAD IT TO THE HYUNDAI DEALERSHIP ONCE ALREADY AND THEY COULD NOT DUPLICATE THE PROBLEM. I AM TAKING IT IN AGAIN AND WILL ONCE AGAIN BRING IT TO THEIR ATTENTION. I PREVIOUSLY OWNED, AND TRADED IN, A 2003 SANTA FE AND NEVER EXPERIENCED ANYTHING LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024689September 20, 2017
POWER TRAIN
THIS IS THE SECOND FILING OF A COMPLAINT RELATED TO ONGOING PROBLEMS WITH HYUNDAI TUCSON DCT TRANSMISSION. I HAVE NOW RETURNED TO THE DEALER THREE TIMES TO FIX THIS PROBLEM AND IT CONTINUES. YESTERDAY, SEPTEMBER 19, AT APPROXIMATELY 5:25PM, IN WELLFLEET, MA., I WAS TURNING OUT FROM A STORE ALONG RT. 6, AND MY CAR SUDDENLY BEGAN JERKING, CAUSING ME TO LOSE SPEED. IT WAS RAINING WITH A LOT OF TRAFFIC. I ALMOST HAD AN ACCIDENT AS A CAR WAS COMING DOWN RT. 6! I DO NOT FEEL SAFE IN THIS CAR. THE ATTEMPTS BY HYUNDAI TO ADDRESS THIS DCT TRANSMISSION ISSUE WITH "SOFTWARE UPDATES" ARE NOT WORKING! PLEASE DO SOMETHING ABOUT IT! THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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