Hyundai Tucson Complaints (2017)

1,095 consumer complaints on file.

#11074978February 26, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ALSO, THE RPMS INCREASED AND THE VEHICLE ABRUPTLY LUNGED FORWARD. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 565-1500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED BY ANOTHER DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074879February 25, 2018
FUEL/PROPULSION SYSTEM
AT TIMES WHEN I STOP AND ACCELERATE THE CAR HESITATES TO MOVE THEN IT JUMPS AND GOES MAKING IT DANGEROUS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074632February 24, 2018
UNKNOWN OR OTHER
I LEASED THIS CAR LESS THAN A YEAR AGO AND IT WAS DRIVING FINE IN THE BEGINNING. NOW IT HESITATES GO AFTER I STOP. I ALMOST GOT KILLED MAKING A LEFT TURN INTO ON COMING TRAFFIC WHICH I HAVE TO DO EVERY SINGLE DAY LEAVING WORK AND THE CAR DOESNT CHANGE GEARS RIGHT AWAY. IT TAKES 3-25 SECONDS TO ACCELERATE. IT IS SUPER DANGEROUS I AM AFRAID I MIGHT GET KILLED LEAVING MY JOB ONE DAY. IT DOES THE SAME THING WHEN ACCELATING FROM A LIGHT. IT ALSO VIBRATES WHILE IM DRIVING. HYUNDAI WONT DO ANYTHING ABOUT IT AND IM REALLY SCARED TO DRIVE THIS CAR THAT I PAY A LOT OF MONEY FOR EVERY MONTH. IT DRIVES LIKE A 15 YR OLD CAR ALL OF A SUDDEN AND I DONT KNOW WHAT TO DO WITH IT SINCE IM IN THIS LEASE FOR ANOTHER 2 YEARS AND SOME CHANGE. IT ALSO JERKS AFTER TAKING OFF. IT IS VERY HAZARDOUS WHEN MAKING A LEFT TURN IF I DONT LEAVE ENOUGH TIME I WILL GET HIT BY A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072798February 13, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY CAR WAS PARKED IN MY DRIVEWAY. I ONLY HAD IT LESS THAN A MONTH (NEW). I TRIED TO REMOTE START IT & IT WOULDNT WORK. I WENT OUTSIDE TO START IT & IT WOULDN'T TURN OVER, ALL LIGHTS ON DASH WERE LIT UP. I LIFTED MY HOOD- A SQUIRREL NEST WAS BUILT UNDER HOOD. WIRING HARNESS CHEWED UP, INSULATION UNDER MY HOOD RIPPED OFF, NUMEROUS AREAS OF HARD PLASTIC COVERING MY HEADLIGHT UNDER HOOD AND ALONG INSIDE FRAME OF CAR ALL CHEWED UP. ALL THINGS CHEWED WERE MADE OF SOY BASED MATERIALS.I HAD MY CAR TOWED TO MY MECHANIC, NOT HYUNDAI DUE TO THE FACT THAT THEY DON'T ACCEPT RESPONSIBILITY. I HAD SIMILAR PROBLEMS (3X) W/MY HONDA 2014 CRV THAT'S WHY I GOT RID OF IT. I WAS TOLD BY BOTH HONDA & HYUNDAI "ITS NOT COVERED, IT'S NOT A MANUFACTURING DEFECT, IT'S CAUSED BY OUTSIDE CIRCUMSTANCES/ RODENTS. USE YOUR AUTO INSURANCE". THIS IS A MANUFACTURING DEFECT BECAUSE THEY USE SOY WHICH ATTRACTS THESE RODENTS. SOY WIRING HARNESSES SHOULD BE BANNED AND RECALLS INSTITUTED TO REMEDY THE PROBLEM BY EITHER REPLACING THE HARNESSES WITH STANDARD SYNTHETIC NON-EDIBLE POLYMERS AS APPROPRIATE TO THE SPECIFIC APPLICATION, OR PROVIDING COATINGS THAT PROVABLY PREVENT RODENTS FROM CONSUMING THE INSULATION OVER THE LIFESPAN OF THE VEHICLE. I CAN'T EVEN PARK IN MY OWN DRIVEWAY FOR FEAR OF MORE DAMAGE THAT I HAVE TO PAY FOR DUE TO THE USE OF SOY. THIS PROBLEM IS ALL OVER THE INTERNET CAUSED BY SOY USED BY VARIOUS CAR MAKERS. PLEASE DO SOMETHING ABOUT THIS ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072412February 12, 2018
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR WILL NO LONGER ACCELERATE OVER 60MPH AND WHEN THE CAR IS IN DRIVE IT SOMETIMES WILL NOT ACCELERATE FOR A COUPLE OF SECONDS FROM A COMPLETE STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067306February 6, 2018
POWER TRAIN
PURCHASED THIS CAR IN NOVEMBER 2017. VEHICLE HAS A DUAL CLUTCH TRANSMISSION, AND HAS A SERIOUS HESITATION PROBLEM FROM A STANDING START WHEN ACCELERATING. VERY DANGEROUS SITUATION WHEN MAKING A LEFT TURN. HALF WAY THRU THE TURN IT HESITATES AND WILL NOT ACCELERATE BUT THEN SURGES FORWARD DUE TO PUTTING MORE PRESSURE ON THE GAS PEDAL. PROBLEM IS INTERMITTENT. I HAVE REPORTED THIS TO THE DEALER TWICE ALREADY. BOTH TIMES THEY HAVE SAID THEY CAN FIND NOTHING IS WRONG. THAT THIS IS HOW A DUAL CLUTCH TRANSMISSION WORKS. FROM WHAT WE HAVE READ THIS SEEMS TO BE A COMMON PROBLEM WITH THIS. FEEL THAT THIS IS DEFINITELY A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065783January 30, 2018
POWER TRAIN
VEHICLE HAS A SERIOUS PROBLEM WITH DUAL CLUTCH TRANSMISSION. THERE IS A MAJOR HESITATION WHEN STARTING TO ACCELERATE FROM A STOP. THIS IS A VERY DANGEROUS SITUATION, AND COULD RESULT IN MAJOR INJURY OR DEATH. THIS PROBLEM HAS BEEN REPORTED TO HYUNDAI SINCE THE 2015 MODEL YEAR OF THE SAME VEHICLE (SEE CARCOMPLAINTS.COM)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065955January 30, 2018
VISIBILITY/WIPER, EXTERIOR LIGHTING
HEADLIGHTS PROJECT A WEIRD DARK SHADOW ON BOTH SIDES AND IT MAKES IT VERY DIFFICULT TO SEE IN FRONT OF ME JUST OFF CENTER ON BOTH SIDES. THIS IS A VERY DANGEROUS SITUATION TO NOT FEEL SAFE ENOUGH TO SEE THE ROAD AHEAD OF ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063439January 18, 2018
UNKNOWN OR OTHER
WHEN YOU GO TO PASS OR INCREASE SPEED THE RPM'S GO UP BUT NO ACCELERATION, EVEN AT LOW SPEED YOU HAVE NO ACCELERATION. I DO NOT WANT TO DRIVE MY VEHICLE. THIS IS AN ACCIDENT WAITING TO HAPPEN. WE TOOK CAR TO DEALER TWICE AND THEY COULD NOT DUPLICATE THIS. IT HAPPENED THE THIRD TIME AND WE TOOK IT TO DEALER AND WHILE MY HUSBAND WAS DRIVING TO DEALERSHIP IT HAPPENED AGAIN. IT HAS HAPPENED ON INTERSTATE AND LOCAL TOWN ROADS. WE JUST PURCHASED THIS VEHICLE IN NOVEMBER OF 2017. SO NOW FOUR TIMES FOR THE SAME ISSUE. THIS IS A VERY SERIOUS PROBLEM WITH THIS VEHICLE!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063557January 18, 2018
POWER TRAIN
VEHICLE WILL FAIL TO ACCELERATE AT CERTAIN TIMES FROM A COMPLETE STOP ON A CITY STREET. RPM CAN GO AS HIGH AS 4000 RPM'S AND THE VEHICLE WILL NOT RESPOND ADEQUATELY, MEANING I HAVE BEEN AT AN INTERSECTION AND WHEN MAKING THE TURN,THE VEHICLE MAY OR MAY NOT RESPOND TO THE ACCELERATION I HAVE GIVEN IT. I HAVE BEEN STOPPED AT A RED LIGHT WANTING TO ACCELERATE FORWARD ON THE GREEN LIGHT AND AGAIN THE VEHICLE MAY OR MAY NOT RESPOND ADEQUATELY EVEN WHEN THE ENGINE GETS TO 4000 RPM'S. AFRAID I WILL BLOW AN ENGINE I DECELERATE WITH THE VEHICLE ONLY CREEPING FORWARD AT 3-5 MPH EVEN WITH THOSE HIGH RPM'S. I HAVE TO PUMP THE GAS PEDAL A FEW TIMES BEFORE THE TRANSMISSION ENGAGES. ONCE ENGAGED THE TRANSMISSION IS SLOW TO ACCELERATE, BUT EVENTUALLY RESPONDS RESPECTFULLY TO THE RPM'S. THE LACK OF ACCELERATION OR TRANSMISSION RESPONSE IS VERY UNSAFE WHEN IT PLACES THE DRIVER & PASSENGERS IN A PRECARIOUS POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063567January 18, 2018
POWER TRAIN
WHEN ACCELERATING FROM FULL STOP AT TRAFFIC LIGHT ABOUT 2ND GEAR, THE CAR SUDDENLY JERKED AND THE ENGINE LIGHT TURNED ON BRIEFLY WITH A NOISE. ALMOST CAUSES CAR BEHIND ME TO REAR END ME. ALSO NOTICING THAT ACCELERATION IS MUCH SLOWER NOW. CARS BESIDE ME ARE ACCELERATING MUCH FASTER THAN ME WHILE MY CAR IS STRUGGLING TO KEEP UP. I DON'T WANT TO EXPERIENCE THAT CAR JERKING AND ENGINE LIGHT TURNING ON EXPERIENCE AGAIN SO I DON'T EVEN WANT TO TRY ACCELERATING HARDER TO KEEP UP WITH THE OTHER CARS. I HEAR OTHER HYUNDAI TUCSON 2017 OWNERS ARE EXPERIENCING A SIMILAR THING. I HAVE LESS THAN 3900 MILES ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062030January 10, 2018
EXTERIOR LIGHTING
ALL HYUNDAI LIMITED MODEL TRIMS HAVE POOR BULB HOUSINGS FOR THEIR HEADLIGHTS. THERE IS A NOTCH IN THE HOUSING THAT COVERS THE TOP PART OF THE BULB AND CASTS A LARGE SHADOW IN FRONT OF THE VEHICLE, MAKING DRIVING AT NIGHT A SERIOUS SAFETY PROBLEM. I'VE ALREADY CONTACTED THE DEALER AND WAS TOLD IT WAS A KNOWN PROBLEM AND THAT HYUNDAI HAS YET TO DO ANYTHING ABOUT IT. I'VE ATTACHED TWO PHOTOS SHOWING THE SHADOW/NOTCH ON EACH HEADLIGHT. KEEP IN MIND MY VEHICLE HAS ONLY 295 MILES, AND I JUST BOUGHT IT A COUPLE DAYS AGO. MY WIFE IS AFRAID TO DRIVE AT NIGHT BECAUSE SHE'S AFRAID SHE WON'T BE ABLE TO SEE SOMETHING IN FRONT OF HER. THERE NEEDS TO BE AN INVESTIGATION LAUNCHED BECAUSE IT'S ONLY A MATTER OF TIME UNTIL A SERIOUS INJURY IS CAUSED AS A RESULT OF POOR LIGHTING AND NEGLIGENCE ON PART OF THE AUTO MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058501January 4, 2018
SUSPENSION, WHEELS, UNKNOWN OR OTHER
THERE IS A CONSTANT SHAKING AND VIBRATION IN THE FRONT PASSENGER TIRE I DON'T KNOW IF IT'S THE STABILITY TRACTION OR WHAT MOSTLY HAPPENS AT ABOUT 65 MILES PER HOUR ON THE HIGHWAY AND WHEN I WENT TO TEST DRIVE A SECOND 2007 HYUNDAI TUCSON NIGHT VERSION IT FRONT END WAS EVEN MORE SHAKY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058502January 4, 2018
POWER TRAIN
MENTIONED TWICE TO SERVICE DEPARTMENT. MY CONCERN THEY SAY NO SOLUTION.WHEN YOU START TO ACCELERATE GOING FORWARD OR GOING IN REVERSE OR EVEN WHEN YOU ARE ON A HIGHWAY,WHICH IS MOST DANGEROUS. IF FOR ANY REASON YOU TAKE YOUR FOOT OF THE ACCELERATOR AND THEN ACCELERATE AGAIN THERE IS A SIGNIFICANT HESITATION BEFORE IT GOES. IF YOU HAVE DRIVEN A NUMBER OF REASONS CAUSE YOU TO DO THIS. THERE SOLUTION IS NOT TO FEATHER THE ACCELERATOR. MAKES NO SENSE. ARE THEY WAITING FOR SOMEONE TO GET KILLED? NOTIFIED I WAS REGISTER WITH YOU AND THEY COULD CARE LESS,PLEASE HELP. I HAVE DOCUMENTATION IF YOU NEED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057307December 29, 2017
POWER TRAIN
WHEN YOU ACCELERATE FROM A COMPLETE STOP, THERE IS A MAJOR DELAY. SOMETIMES IT IS SO BAD THAT YOU CAN BARELY MAKE IT THROUGH A TRAFFIC LIGHT BEFORE IT TURNS RED AGAIN. THERE HAVE BEEN MULTIPLE TIMES WERE WE WERE ALMOST HIT DUE TO THIS MAJOR DELAY. THIS IS A MAJOR SAFETY ISSUE. WE HAVE HAD IT IN THE SHOP 4 TIMES AND IT IS GOING IN FOR A 5TH TIME. THEY ARE SAYING THAT IT IS THE DESIGN OF THE TRANSMISSION, AND THERE IS NOTHING THEY CAN DO TO REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056779December 27, 2017
POWER TRAIN
I PURCHASED A BRAND NEW 2017 TUCSON NIGHT AND HAVE EXPERIENCED SERIOUS ISSUES WITH THE DUAL CLUTCH TRANSMISSION. THERE IS A LONG HESITATION WHEN ATTEMPTING TO ACCELERATE FROM A STOP, MAKING A TURN OR WHEN "COASTING". THERE HAVE BEEN OCCASIONS WHERE THE VEHICLE WAS NOT RESPONSIVE AT ALL WHEN PRESSING ON THE GAS. THIS IS PARTICULARLY DANGEROUS WHEN AT A BUSY INTERSECTION WITH ONCOMING TRAFFIC COMING AT YOU. I HAVE TAKEN IT TO MY LOCAL DEALERSHIP TWICE NOW AND AM TOLD THEY CANNOT DIAGNOSE A PROBLEM AND THAT WHAT I AM EXPERIENCING IS "TYPICAL FOR A DCT". THIS IS NOT AN ACCEPTABLE RESPONSE AND IT'S A MATTER OF TIME UNTIL THIS ISSUE CAUSES AN ACCIDENT OR DEATH. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND AM VERY UNHAPPY WITH HYUNDAI'S APPARENT LACK OF CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056979December 27, 2017
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE AT TIMES WHEN GOING FROM A STOP WILL OCCASIONALLY TOTALLY LOSE ALL PROPULSION FOR A SPLIT SECOND WHICH HAS CAUSED ME TO ALMOST BE DEAD IN TRAFFIC. IT IS VERY SCARY WHEN IT HAPPENS. I DON'T KNOW IF IT IS A ENGINE OR TRANSMISSION OR FUEL PROBLEM. I HAD THE PROBLEM WITH A 2014 SANTA FE. MY BROTHER IN LAW HAS THE SAME PROBLEM WITH THE SAME VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056346December 25, 2017
POWER TRAIN
SIX MONTH OLD CAR....CAR HESITATES WHEN YOU PRESS ON THE GAS PETAL FROM A STOP. MUST GIVE YOURSELF A MORE THAN NORMAL AMOUNT OF ROOM TO PULL OUT INTO TRAFFIC JUST IN CASE THE CAR HESITATES AS TO NOT GET INTO AN ACCIDENT. ALSO WHILE DRIVING THRU A CHRISTMAS DISPLAY (VERY SLOW MOVING, STOP AND GO TRAFFIC) WITH MY FAMILY INCLUDING A FIVE YEAR OLD CHILD THE TRANSMISSION HIGH TEMP ALARM CAME UP ON THE CAR AND WE COULD SMELL HOW HOT IT WAS GETTING. HAD TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF FOR A WHILE IN VERY COLD TEMPERATURES AT NIGHT WITH OUR YOUNG DAUGHTER. WAITED A WHILE STARTED THE CAR UP AND THEN IT WOULDN'T SHIFT RIGHT. MADE AN APPOINTMENT WITH THE DEALER (HAZLETON PA AUTO MALL) I PURCHASED THE CAR FROM TO HAVE IT LOOK AT. AT THE APPOINTMENT I WAS TOLD BY A MAN AND WOMEN AT THE SERVICE DESK THAT THE OVERHEATING IS A NORMAL REACTION TO STOP AND GO TRAFFIC. NEVER HAD A BRAND NEW CAR WITH 7000 MILES ON IT OVERHEAT AND LEAVE ME SITTING ON THE SIDE OF THE ROAD. TUSCAN'S WITH THE DUAL CLUTCH TRANSMISSION ARE A DANGER TO THE OWNERS, THEIR FAMILIES AND THE PUBLIC IN GENERAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055175December 18, 2017
POWER TRAIN
THE TRANSMISSION DOES NOT ENGAGE OR DELAYS TO ENGAGE IN LOW GEARS. THE PROBLEM IS VERY PREVALENT UNDER HOT TEMPERATURES CHANGES IN INLINES. MOST OFTEN THE ISSUE OCCURS OFF THE LINE AND WHEN MERGING INTO TRAFFIC. THE ISSUE IS DESCRIBED ON THEIR OWN WEBSITE BYE DOZENS OF HYUNDAI TUCSON OWNERS HTTP://WWW.HYUNDAI-FORUMS.COM/2016-TUCSON-IX35-MODELS/454074-DANGEROUS-HORRIBLE-DCT-209.HTML THE COMPANY IS WELL AWARE OF THE ISSUES BUT CLAIMS IT'S DRIVING HABITS AND NOT FAULTY DESIGN. THE SERVICE MANAGER STATED THAT HE HAS HAD DOZENS OF COMPLAINTS BUT HAS NOT HEARD OF ANY RESOLUTIONS. THIS IS A VERY DANGEROUS DESIGN FLAW THAT HAS CAUSED MORE THAN NEAR ACCIDENT SENARIO. THE ISSUE WAS ADDRESSED FROM THE FIRST DAY THAT I THAT I PURCHASED THE VEHICLE BUT HAS BEEN BRUSHED OFF AND HYUNDAI REFUSES TO ADDRESS THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054589December 13, 2017
ENGINE, UNKNOWN OR OTHER
WHEN TAKING CORNERS THE CAR JUST REVS BUT I CANNOT ACCELERATE. I HAVE TO MOVE OVER TO LET CARS PASS. I ALMOST GOT IN AN ACCIDENT TWICE OVER THIS ISSUE. I DON'T KNOW WHEN IT IS GOING TO HAPPEN. ALSO AT A COMPLETE STOP THE ENGINE WILL NOT ACCELERATE JUST REV FOR ABOUT 15-30 SECONDS. HYUNDAI TELLS ME JUST LEARN HOW TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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