Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11350774August 22, 2020
STRUCTURE:BODY
MY RIGHT SIDE REAR DOOR, AND PASSENGER DOOR HANDLES BOTH STOPPED WORKING AND WILL NOT OPEN THE DOOR. MY CAR DOOR WILL NOT BUDGE FROM THE INSIDE NOR OUTSIDE NO MATTER HOW MUCH FORCE I PUT INTO IT. THIS IS A SAFETY HAZARD AS I HAVE TWO YOUNG CHILDREN IN CAR SEATS, IF I EVER HAD TO GET THEM OUT IN AN EMERGENCY I'D HAVE TO GET THEM OUT THROUGH THE WINDOW! THIS IS NOT A CHEAP FIX, AND I SEE IT IS A VERY COMMON PROBLEM AMONG OWNERS OF THIS SAME MODEL. PLEASE WHY HAS THIS NOT BEEN RECALLED YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350379August 20, 2020
STRUCTURE:BODY
I WENT TO GET MY 1 YR OLD OUT OF HIS CAR SEAT LAST NIGHT AND THE REAR PASSENGER DOOR WOULDN'T OPEN FROM THE OUTSIDE OR THE INSIDE. IT WAS UNLOCKED. I'VE READ MULTIPLE COMPLAINTS SO THIS IS A KNOWN ISSUE AND A HUGE SAFETY CONCERN IF THERE WAS AN EMERGENCY AND I HAD TO GET HIM OUT QUICKLY. I HAD TO CRAWL IN THE BACK SEAT AND DRAG MY 30 LB 1 YEAR OLD OUT UP OVER HIS CAR SEAT AND THROUGH THE MIDDLE OF THE CAR OUT THE DRIVER'S SIDE PASSENGER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350212August 19, 2020
STRUCTURE:BODY
BOTH THE PASSENGER SIDE AND DRIVER SIDE REAR DOORS WON'T OPEN FROM EITHER INSIDE OR OUTSIDE. NO CHILD LOCK IS ON, AND THE LOCK/UNLOCK BUTTON WORKS FINE, BUT NOTHING HAPPENS WHEN I PULL THE DOOR HANDLE FROM OUTSIDE OR INSIDE. I HAVE MY CHILDREN SITTING IN THE REAR SEATS AND IT IS A CRITICAL SAFETY ISSUE, BEING UNABLE TO OPEN THE DOOR FROM EITHER SIDE. I FOUND THAT THIS IS A KNOWN ISSUE TO THIS PARTICULAR YEAR MODEL 2016 HYUNDAI TUCSON, AND THERE ARE MANY CONSUMER COMPLAINTS FOR THIS PROBLEM. ALSO, IN KOREA, THE ORIGINAL COUNTRY OF HYUNDAI, THE NATIONAL CONSUMER REPORT AGENCY ANNOUNCED, IN DECEMBER 2019, OF THIS ISSUE AND REQUESTED HYUNDAI MOTORS TO CORRECT THIS PROBLEM AND HYUNDAI HAS ACCEPTED TO REPAIR THIS KNOWN ISSUE TO THE CONSUMERS. HYUNDAI HAS FAILED TO IMPLEMENT THIS FIX IN US AND IT IS A VERY BIG EXPENSE THAT THE CUSTOMER HAS TO BEAR FOR A SAFETY ISSUE. UPON INVESTIGATION I FOUND THAT THE REAR DOOR-LOCK LATCH ACTUATOR ASSEMBLY IS THE PROBLEM COMPONENT THAT HAS SOME SORT OF CHEAP PLASTIC CAUSING THE ISSUE AND THE ENTIRE ASSEMBLY NEEDS TO BE REPLACED. I HAVE UPLOADED THE PICTURES OF THE LATCH ASSEMBLY THAT REQUIRES A REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350251August 19, 2020
ENGINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT ALL FOUR DOORS FAILED TO OPEN AND CLOSE WITHOUT SEVERAL ATTEMPTS. ADDITIONALLY, THE REAR PASSENGER'S SIDE WINDOW WAS INOPERABLE. THE ENGINE SPLASH COVER DETACHED FROM VEHICLE. THE CLEAN FRONT RADAR MESSAGE WAS DISPLAYED, AND THERE WAS AN ABNORMALLY LOUD NOISE DETECTED FROM THE MUFFLER. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WOODHOUSE HYUNDAI OF OMAHA (8410 S 145TH ST, OMAHA, NE 68138, (402) 592-1007) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350055August 18, 2020
ENGINE
THE VEHICLE I PURCHASE AT THE DEALERSHIP IS LOOSING OR FLASHING OIL. IN 3 MONTHS TIME, GIVE OR TAKE, OIL IS LOW LOW AND THE CAR HESITATE TO ON TAKE OFF UNTIL OIL PRESSURE INCREASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349654August 16, 2020
STRUCTURE:BODY
MY FRONT PASSENGER SIDE DOOR WOULD ONLY OPEN FROM THE OUTSIDE AFTER 3+ PULLS ON THE HANDLE. NOW THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. LOCK STILL ENGAGES AND DISENGAGES, BUT DOOR WILL NOT OPEN. THIS COMPROMISES THE SAFETY OF MY REAR PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349602August 15, 2020
ELECTRICAL SYSTEM
POWER WINDOWS FAIL TO OPERATE,LEFT TURN SIGNAL FAILS TO ENGAGE, BRAKE LIGHT OUT INDICATOR SHOWS LIGHT OUT WHEN ITS NOT.DEALER NOTIFIED AND PROBLEM RESOLVED BUT RE OCCURS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349123August 13, 2020
STRUCTURE:BODY
IN A SHORT AMOUNT OF TIME, 3 OF MY 4 DOORS OPEN UNRELIABLY AND ONE WILL NOT OPEN AT ALL. IT STARTED WITH THE FRONT PASSENGER SIDE DOOR. YOU ALWAYS MUST PULL THE HANDLE 2 TO 4 TIMES TO GET IT TO OPEN. IT SEEMED ONLY AN INCONVENIENCE, AND IT WAS QUOTED AS VERY EXPENSIVE TO FIX, SO I JUST IGNORED IT. THEN A FEW MONTHS LATER, THE SAME THING HAPPENED TO MY FRONT DRIVER'S SIDE DOOR. IT ALWAS TAKES 2 TO 4 ATTEMPTS AT PULLING THE HANDLE TO OPEN. AGAIN, I CHALKED IT UP TO AN INCONVENIENCE, BUT IT WAS STARTING TO BECOME VERY CONCERNING. THE REASON I WRITE IS THAT NOW (JUST WEEKS AFTER THE SECOND DOOR'S RELIABILITY ISSUE STARTED), MY REAR RIGHT PASSENGER SIDE DOOR WILL NOT OPEN, NO MATTER HOW MANY ATTEMPTS YOU MAKE. THE TWO FRONT DOORS DO OPEN ON THE FIRST ATTEMPT FROM THE INSIDE AS THEY SHOULD. HOWEVER, THE REAR RIGHT PASSENGER DOOR WILL NEVER OPEN FROM THE INSIDE OR THE OUTSIDE. THIS IS NOT A CHILD LOCK ISSUE AS I'VE NEVER USED THEM. IT SIMPLY STOPPED WORKING. THE DOOR IS USELESS. THIS IS A VERY DANGEROUS SITUATION IF SOMEONE IN THE BACK SEAT NEEDED TO GET OUT OF THE CAR IN A HURRY. I RESEARCHED ONLINE TO SEE IF OTHERS HAVE THIS PROBLEM, AND IT APPEARS TO BE QUITE COMMON ON HYUNDAI TUCSONS - I SAW MANY PEOPLE DESCRIBING THE EXACT SAME PROBLEM. THE DEALERSHIP IS ASKING ANYWHERE FROM $400 TO $1000 TO FIX EACH DOOR! AS THIS IS A SAFETY ISSUE, I FEEL THAT IT STRONGLY WARRANTS CONSIDERATION FOR A RECALL THANK YOU FOR LOOKING INTO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348625August 11, 2020
VEHICLE SPEED CONTROL
WHEN AT A COMPLETE STOP, VEHICLE STUDDERS AND HAS A HARD TIME PICKING UP SPEED (RPM GOES HIGH). WHEN TRYING ENTER INTO TRAFFIC IT'S VERY DANGEROUS BECAUSE VEHICLE DOESN'T PICK UP SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348636August 11, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FRONT PASSENGER'S, REAR PASSENGER'S AND REAR DRIVER'S SIDE DOORS WERE UNABLE TO BE OPENED FROM THE INSIDE. THE CONTACT TOOK THE VEHICLE TO BEAVERTON HYUNDAI (13255 SW FARMINGTON RD, BEAVERTON, OR 97005) WHERE THEY DISCOVERED THAT THE MECHANISM THAT ENGAGED THE LOCKS HAD WORN, WHICH HAD CAUSED THE FAILURE. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND FILED A CLAIM. THE CONTACT'S CLAIM WAS DENIED DUE TO THE MILEAGE ON HER VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348674August 11, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
REAR DOOR BEHIND DRIVER SIDE, DOES NOT OPEN WHEN UNLOCKED FROM INSIDE OR OUTSIDE THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344316August 10, 2020
STRUCTURE:BODY
RIGHT (PASSENGER) REAR DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE EVEN IF THE DOOR IS UNLOCKED. THE DOOR LOCK IS FUNCTIONAL, BUT THE LATCH DOES NOT DISENGAGE WHEN THE DOOR HANDLE IS PULLED. THIS IS A SAFETY CONCERN IF REAR PASSENGERS NEED TO EXIT IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344318August 10, 2020
ELECTRICAL SYSTEM
WINDOWS DO NOT OPEN. THIS IS A SAFETY CONCERN IN THE CASE PASSENGERS NEED TO EVACUATE THE VEHICLE THROUGH THE WINDOWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343690August 6, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE DRIVER AND BACK PASSENGER DOOR HANDLES BOTH JUST JAMMED ONE DAY, THE DRIVER WINDOW SWITCH SHORTS OUT, DASH LIGHTS WILL FLASH ON AND OFF RANDOMLY, THE DEALERSHIP HAS ALREADY REPLACED THE TRANSMISSION AND THE ENGINE HAS BEEN TICKING FOR MONTHS AND THE DEALERSHIP SAYS ITS DUE TO LOW OIL AND REFUSED TO LOOK INTO IT. NOW ITS TO THE POINT OF TOTAL ENGINE FAILURE.... PLEASE HELP ME I HAVNT EVEN HAD IT FOR 2 YEARS YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342782August 2, 2020
STRUCTURE:BODY
THE REAR PASSENGER DOOR WILL NOT OPEN USING EITHER THE INSIDE OR OUTSIDE DOOR HANDLE. THE LOCK TOGGLE AND DOOR HANDLE STILL MOVE BUT DO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341842July 28, 2020
ELECTRICAL SYSTEM
THIS IS THE 2 TIME THIS HAPPENS THE 1ST TIMES WAS THE BACK DOOR WE STILL HAD WARRANTY WE GOT THAT FIXED NOT ITS THE DRIVER SIDE IT DOES NOT UNLOCK WE HAVE TO GO INTO THE PASSENGER SIDE TO UNLOCK THE DRIVER SIDE. IF SOMEONE IS FOLLOWING ME HOW AN I GOING TO GET INTO MY CAR! THIS IS A HAZARDOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341244July 24, 2020
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE PARKWAY MY CALLED STALLED. I WAS DRIVING 60 MPH IN THE LEFT LANE WHEN ALL OF A SUDDEN THE CAR STARTED STALLING AND I WAS UNABLE TO ACCELERATE. MY CAR WAS COASTING AT THIS POINT DUE TO LACK OF ACCELERATION. I INTERRUPTED THE FLOW OF TRAFFIC AND HAD TO GO FROM THE FAR LEFT LANE TO RIGHT SHOULDER OF THE ROAD. I TURNED THE CAR OFF AND STARTED IT AGAIN TO NO AVAIL. I STARTED THE CAR AGAIN AND THEN I WAS ABLE TO ACCELERATE. 10 MINUTES FROM HOME THE STALLING STARTED AGAIN, I GOT OFF THE MAIN HIGHWAY, PULLED ONTO A SIDE STREET AND PULLED HEAD INTO A PARKING SPOT AND TURNED THE CAR OFF. I RESTARTED THE CAR, PUT IT INTO REVERSE BUT THE CAR WOULDN'T MOVE WHEN I HIT THE ACCELERATOR. I TURNED THE CAR OFF AND RESTARTED AND THEN I WAS ABLE TO REVERSE THE CAR. AS I PULLED INTO MY GARAGE THE STALLING STARTED AGAIN, I WENT TO BACK MY CAR INTO MY GARAGE SPOT I WAS UNABLE TO ACCELERATE THE CAR INTO REVERSE. I CUT THE CAR OF AND RESTARTED AND I WAS ABLE TO REVERSE MY CAR INTO MY SPOT. THE NEXT DAY (7/20/20) I MADE AN APPOINTMENT WITH THE DEALERSHIP FOR SERVICE.I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE ON 7/21/20 AND THEY PERFORMED VIGOROUS ROAD TESTS, SCANNED FOR CODES NO CODES PRESENT, CAR WAS LEFT TO IDLE FOR 20 MINUTES AND STILL NO ISSUES AT THIS TIME. THE DEALERSHIP HAD THE CAR FROM 7/21-7/23/20. I AM AFRAID TO DRIVE THE CAR , ESPECIALLY WITH IT STALLING ON THE PARKWAY WHICH IS A MAJOR SAFETY ISSUE FOR MYSELF, MY CURRENT PASSENGER(S) AND OTHER DRIVERS ON THE ROAD. I'M THANKFUL THE CAR BEHIND ME WASN'T TAILGATING OR HE WOULD HAVE SLAMMED INTO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340311July 20, 2020
UNKNOWN OR OTHER
REAR PASSENGER DOOR WILL NOT OPEN USING INSIDE OR OUTSIDE HANDLE EVENTHOUGH IT IS IN THE UNLOCKED POSITION . LOCKING AND UNLOCKING SWITCH INSIDE VEHICLE INTERMITTENTLY WORKING. TRUCK HANDLE SOMETIMES WON'T OPEN TRUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340061July 18, 2020
STRUCTURE:BODY
BOTH BACK DOORS WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THEY WILL LOCK AND UNLOCK, BUT WILL NOT OPEN. ACCORDING TO THE FORUMS, THIS IS A COMMON PROBLEM AMONG THIS YEAR OF HYUNDAI CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339609July 15, 2020
POWER TRAIN
OUR TUCSON SHIFTED DOWN AS WE PULLED INTO AN INTERSECTION AND WOULD NOT MOVE MORE THAN 5 MPH. WE WERE NEARLY STRUCK BY A TRACTOR-TRAILER. THIS IS THE THIRD SERIOUS INCIDENT INVOLVING THE TRANSMISSION IN THIS VEHICLE. WE WILL NOT DRIVE IT UNTIL HYUNDAI REPLACES THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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