Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11366761October 27, 2020
POWER TRAIN
THE VEHICLE HESITATE WHILE YOU ARE IN LINE ON A FAST FOOD OR WHEN YOU ARE IN A STOP AND GO TRAFFIC JAM, WHEN YOU LEFT THE BRAKE PEDAL. SEVERAL TIMES WHEN YOU PRESS THE GAS PEDAL, THE VEHICLE DO NOT MOVE, IT TAKE SEVERAL SECONDS TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366437October 26, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
BACK PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE AND THE WINDOW WILL ONLY ROLL UP OR DOWN USING THE SWITCH ON THE DOOR AND NOT THE MASTER SWITCH ON THE DRIVER DOOR. PRESENTS A SAFETY HAZARD FOR ANY BACK SEAT PASSENGER. IT WAS WORKING ON MINUTE AND THEN COMPLETELY QUIT WITH THE WINDOWDOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365888October 23, 2020
STRUCTURE:BODY
I BOUGHT MY CAR IN 2017 WITH ROUGHLY 33000 MILES ON IT. IT NOW HAS ROUGHLY 89000 ON IT. I FIRST HAD PROBLEMS WITH THE DRIVER SIDE WINDOW NOT WORKING. BOUGHT A MOTOR HAD IT REPLACED. NOW MY DRIVERSIDE DOOR OPENS SOMETIMES, YOU HAVE TO PULL HANDLE 3 OR 4 TIMES TO OPEN IT. DRIVER SIDE REAR DOOR WON'T OPEN FROM INSIDE OR OUTSIDE AT ALL. WHY IS THERE NO RECALL ON THIS?THIS IS A SAFETY ISSUE TO THE MAX! I AM 57AND CAN'T BE CLIMBING OVER SEATS OR CONSOLES TO GET OUT! I ALSO CAN'T AFFORD THESE KINDS OF REPAIRS. I AM PAYING 400 A MONTH FOR A DEATH TRAP! NO ONE CAN RIDE WITH ME BECAUSE THEY WOULDN'T BE ABLE TO GET OUT OF THE CAR UNLESS THEY CROSSED OVER SEATS! PLEASE HELP WITH THIS. I AM NOT THE ONLY ONE HAVING TROUBLE WITH THIS ISSUE EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365343October 20, 2020
UNKNOWN OR OTHER
ISSUE WITH FRONT PASSENGER AND REAR PASSENGER DOORS - THEY WILL NOT OPEN FROM THE OUTSIDE OR INSIDE DUE TO AN ISSUE WITH THE LATCH INSIDE THE DOOR. THIS CAN BE EXTREMELY DANGEROUS AND COULD EVEN RESULT IN A FATALITY IF YOU WERE IN AN ACCIDENT. IMAGINE IF THE CAR WAS ON FIRE AND NEITHER YOU NOR EMS COULD GET YOU OUT! I HAVE TWO SMALL CHILDREN AND IF I NEEDED TO GET THEM OUT OF THE CAR QUICKLY DUE TO A MEDICAL EMERGENCY, I WOULDN'T BE ABLE TO DO SO. THIS SHOULD SERIOUSLY BE LOOKED INTO AS A RECALL AND ANYONE WHO'S HAD TO PAY FOR THIS TO BE REPAIRED SHOULD BE REIMBURSED. THIS IS A HUGE SAFETY ISSUE AND SHOULD BE COVERED BY THE DEALERSHIP/MANUFACTURER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364631October 16, 2020
STRUCTURE:BODY
MY PASSENGER DRIVERS SIDE DOOR WILL NOT OPEN OR UNLOCK. I TOOK TO THE HYUNDAI DEALER PRIME HYUNDAI IN PLYMOUTH ANDS WASN TOLD MY DOOR ACUATOR WAS BENT???????IF THE DOOR WAS HARDLY USEDN AND NOT IN AN ACCIDENT THAT MEANS THE PART WAS ALWAYS BENTBB. THE DEALER WANTS $460.00 TO REPLACE. I HAD PREVIOUS APPTS. TO HAVE REPAIRED AND COULDN'T MAKE THEM. I AM NOT UNDER WARRANTY BY 14 DAYS.. I FEEL THIS IS A SAFETY ISSUE, AND WHY WASNT IT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364642October 16, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR DRIVER'S SIDE DOOR WILL NOT UNLOCK OR OPEN MANUALLY. THIS IS A HUGE SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364338October 14, 2020
STRUCTURE:BODY
MY DRIVER SIDE REAR DOOR DOES NOT OPEN. I HAVE SEEN A HYUNDAI DEALER AND IT WAS NOT COVERED UNDER MY WARRANTY BY 2 WEEKS. (I DID HAVE AN APPOINTMENT IN SEPTEMBER BUT COULDN'T GET TO THE DEALER.)I HAVE NOT BEEN DRIVING THE. AT TO MUCH WITH THE COVID 19 DISEASE. THE DOOR HASN'T OPENED IN COUPLE OF MONTHS. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE FIXED BY HYUNDAI. I HAVE READ OTHER PEOPLE'S SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363922October 12, 2020
UNKNOWN OR OTHER
MY DRIVER'S SIDE PASSENGER DOOR WILL NO LONGER OPEN FROM NEITHER THE OUTSIDE OR INSIDE. THIS IS VERY DANGEROUS AS I HAVE TWO CHILDREN IN CARSEATS WHO RIDE IN THE BACK. THIS HAS ALSO BEEN A EXTREME INCONVENIENCE AS I HAVE TO CLIMB OVER ONE CHILD TO BUCKLE IN THE OTHER. WE WERE TOLD THIS WILL COST AN UPWARDS OF $1000 TO FIX, BUT THIS INDEED A SAFETY ISSUE THAT NEEDS TO BE RECALLED AND FIXED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363320October 8, 2020
STRUCTURE:BODY
ACCORDING TO HYUNDAI (AND SEVERAL OTHERS IN VARIOUS ONLINE FORUMS), THERE IS A KNOWN DOOR LATCH ISSUE THAT AFFECTS 2015 AND NEWER HYUNDAI TUCSONS AND POSSIBLY OTHER HYUNDAI MODELS. OUR 2016 HYUNDAI TUCSON REAR DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE AND THE FRONT DRIVER'S SIDE DOOR WILL ONLY OPEN FROM THE INSIDE. THIS POSES A MAJOR SAFETY CONCERN DUE TO THE FACT THAT IF THE PASSENGER'S SIDE WAS TO BECOME DAMAGED OR BLOCKED, IT WOULD BE NEARLY IMPOSSIBLE TO 1. ESCAPE THE VEHICLE, OR 2. SAVE SOMEONE IN THE BACKSEAT DURING AN EMERGENCY- SPECIFICALLY CHILDREN IN CAR SEATS, PEOPLE WITH DISABILITIES OR ELDERLY WHO REQUIRE ASSISTANCE. IF THIS IS A KNOWN ISSUE, AND LATER AFFECTS THE PASSENGER'S SIDE, ONE COULD POTENTIALLY HAVE TO BREAK A WINDOW JUST TO EXIT THE VEHICLE. THIS ISSUE PUTS DRIVERS AND PASSENGERS IN IMMINENT DANGER, NOT TO MENTION THE STRESS, FRUSTRATION AND FEAR OF NOT BEING ABLE TO OPEN YOUR CAR DOOR TO REMOVE A CHILD FROM A CAR SEAT OR LOVED ONE INTO THEIR WHEEL CHAIR. THIS IS UNACCEPTABLE FOR ANY VEHICLE, ESPECIALLY ONE THAT IS ONLY 3.5 YEARS OLD. HYUNDAI'S UNWILLINGNESS TO REPAIR THIS PROBLEM FOR ANYTHING LESS THAN $1000 BECAUSE THE VEHICLE HAS TOO MANY MILES IS OUTRAGEOUS. THIS HAS NOTHING TO DO WITH MILEAGE- IT IS A SAFETY CONCERN NEEDING AN IMMEDIATE RECALL. BEING LOCKED/TRAPPED INSIDE A VEHICLE IS NEVER OKAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363390October 8, 2020
ENGINE, POWER TRAIN
FOR A FEW DAYS PRIOR TO THE INCIDENT, THE CAR HESITATED SLIGHTLY FROM A DEAD STOP WHILE WE ACCELERATED. THERE WERE NO WARNING LIGHTS FROM THE CAR INDICATING ANY ISSUE. BECAUSE IT SEEMED ODD, WE MADE A APPOINTMENT TO TAKE THE CAR TO THE DEALERSHIP TO LOOK INTO THE ISSUE. WHILE WAITING FOR OUR APPOINTMENT ON JULY 12TH, 2020, MERGING ONTO THE INTERSTATE, THERE WAS A FAILURE OF THE TRANSMISSION, SUCH THAT THE ENGINE WOULD JUST SPIN WITH NO POWER GOING TO THE WHEELS AT HIGHER RPM'S. FEATHERING THE THROTTLE, A SPEED OF ABOUT 45 MPH COULD BE ATTAINED ON FLAT GROUND AND SIGNIFICANTLY SLOWER ON HILLS. AFTER LIMPING IT ALONG TO A LOCAL SHOP, WERE WERE TOLD THAT THE CATALYTIC CONVERTER WAS CLOGGED, CAUSING IT TO OVERHEAT THE TORQUE CONVERTER, WHICH HAD FAILED SENDING SHRAPNEL THROUGH THE TRANSMISSION. THEY ONLY KNEW THIS BECAUSE THEY HAD TO TAKE THE CAR APART, SINCE EVEN AFTER THE FAILURE, NO WARNING LIGHTS CAME ON. WE ENDED UP NEEDING A FULL TRANSMISSION REBUILD, A NEW TORQUE CONVERTER AND A NEW CATALYTIC CONVERTER. THIS IS A HUGE SAFETY ISSUE, ESPECIALLY SINCE THERE WAS NO INDICATION FROM THE CARS WARNING SYSTEMS THAT ANYTHING WAS WRONG, EVEN AFTER THE TRANSMISSION FAILURE. THIS COULD HAVE LEAD TO A VERY SERIOUS ACCIDENT ON THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363466October 8, 2020
UNKNOWN OR OTHER
PASSENGER LEFT DOOR WOULD NOT OPEN FORM EITHER I SIDE OR OUTSIDE. I SEE ONLINE THAT MANY OTHER HYUNDAI OWNERS EXPERIENCE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362343October 2, 2020
UNKNOWN OR OTHER
THE RIGHT REAR DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. I HAVE TWO SMALL CHILDREN WHO RIDE IN THE BACK SEAT ON EACH SIDE OF THE CAR. IN THE CASE OF AN ACCIDENT OR A CAR FIRE THE REAR PASSENGER DOOR WILL NOT OPEN WHICH COULD TRAP THE CHILDREN INSIDE AND MAKES IT IMPOSSIBLE FOR RESCUE WORKERS TO OPEN THE DOOR FROM THE OUTSIDE AS WELL. IF I AM IN AN ACCIDENT WITH DAMAGE TO THE DRIVER'S SIDE OF THE CAR RENDERING THAT DOOR INOPERABLE THE CHILDREN WILL HAVE NO WAY TO EVACUATE THE VEHICLE. IN CASE OF A FIRE, BOTH CHILDREN WILL HAVE TO EVACUATE FROM THE SAME DOOR, DELAYING THE ESCAPE FOR ONE OF THE CHILDREN WHO WILL HAVE TO CROSS THE CAR AND EXIT THE OTHER SIDE. THIS IS A SEVERE SAFETY ISSUE AS THE CHILDREN DO NOT HAVE AN ACCESSIBLE EXIT IN AN EMERGENCY AND THOSE PRECIOUS MOMENTS REQUIRED TO USE AN ALTERNATIVE EXIT COULD RESULT IN SEVERE INJURY OR DEATH FOR ONE OF THE CHILDREN. I HAVE TAKEN THE VEHICLE IN TO HAVE THIS ISSUE REPAIRED AND THE PART IS ON BACK ORDER FURTHER DELAYING THE REPAIR AND PUTTING THE CHILDREN AT RISK EVEN LONGER. THE PART ON BACK ORDER INDICATES THIS IS A COMMON PROBLEM IN THIS VEHICLE AND THIS SAFETY ISSUE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362278October 1, 2020
VISIBILITY/WIPER
THERE IS A STRESS CRACK IN THE WINDSHIELD. WE NOTICED IT IN THE MONTH OF SEPTEMBER. THE WINDSHIELD HAS NOT BEEN REPLACED AND THE CRACK CAME OUT OF NO WHERE. IT IS COMPLETELY SMOOTH INSIDE AND OUT. THE WINDSHIELD REPLACEMENT COMPANIES I HAVE CALLED USUALLY SAY THIS IS DUE TO INCORRECT INSTALLATION OF A WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362103September 30, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE HIS DAUGHTER WAS ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR, THE DOOR FAILED TO OPEN. THE DRIVER CALLED THE LOCAL DEALER ATLANTIC HYUNDAI LOCATED AT 193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700, TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V348000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361930September 30, 2020
UNKNOWN OR OTHER
BOUGHT CAR AND DRIVERS BACK DOOR DOES NOT OPEN. FAULTY HARDWARE.WINDOWS HAVE ISSUES TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361667September 29, 2020
ENGINE
NORTH ON I95 SPEED 65 MILES AT 3PM AND THE ENGINE FROZE AND HAD TO FIGHT TO GET CAR TO SIDE OF ROAD. THE VEHICLE ENGINE REACTED JUST LIKE THE INFO ON THE HYUNDAI WEB SITE THE VEHICLE HAS 114285 MILES AND WILL NOT BE COVERED LIKE THE OTHER HYUNDAI RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361483September 28, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND DRIVEN TO HYUNDAI DE MAYAGUEZ, MAYAGEZ, 00682, PUERTO RICO, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING TO THE DEALER. THE VEHICLE WAS NOT YET REPAIRED DUE TO THE PART NOT BEING AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361180September 25, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE RIGHT REAR DOOR OF THE VEHICLE WILL NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE. IT WAS A SUDDEN FAILURE. WORKED WHEN WE STOPPED THE VEHICLE, DID NOT WORK WHEN WE RETURNED TO THE VEHICLE 15 MINUTES LATER. IT SOUNDS LIKE THE ELECTRIC LOCKS ARE TRYING TO WORK AND THE PHYSICAL BUTTON ON THE INSIDE IS SHOWING TO BE UNLOCKED, BUT NEITHER THE INSIDE HANDLE OR OUTSIDE HANDLE WILL OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360911September 24, 2020
STRUCTURE:BODY
MY DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. BOTH MY BACK PASSENGER SIDE DOOR AND FRONT PASSENGER SIDE DOOR HAVE STOPPED OPENING. THIS IS A SAFETY HAZARD. ESPECIALLY WHEN YOU HAVE CHILDREN, I HAVE 2 KIDS UNDER 5 IN CAR SEATS AND IF I NEEDED TO GET THEM OUT IN AN EMERGENCY I WOULD NOT BE ABLE TO IN A TIMELY MANNER. I'VE SEEN MULTIPLE REPORTS OF THIS SAME ISSUE, I SHOULD NOT HAVE TO PAY $1000 FOR MY DOOR TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360651September 23, 2020
STRUCTURE:BODY
MY REAR PASSENGER DOOR STOPPED WORKING SUDDENLY. IT WILL NOT OPEN FROM THE INTERIOR LATCH OR THE EXTERIOR.AFTER SEARCHING ONLINE I HAVE FOUND THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES. I BELIEVE THIS TO BE A SAFETY ISSUE AS I NORMALLY HAVE PASSENGERS IN MY VEHICLE AND IN CASE OF AN EMERGENCY MY PASSENGERS WOULD NOT BE ABLE TO ESCAPE ON THAT SIDE OF THE CAR. THE VEHICLE WAS STATIONARY WHEN I ATTEMPTED TO OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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