Hyundai Tucson Complaints (2017)

1,095 consumer complaints on file.

#11191916April 2, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO LOSS OF VEHICLE POWER WHICH RESULTED IN AN ACCIDENT. *LD *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11191222March 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON NOVEMBER 3RD, 2016 I PURCHASED ON 2017 HYUNDAI TUCSON WITH $1500 AND MY 2016 HYUNDAI ELENTRA TRADE-IN. ONOR ABOUT JANUARY 3RD, 2018 I EXPERIENCED AN ISSUE OF THE DRIVER SEAT NOT RECLINING AND INCLINING, LEAVING ME STUCK IN CERTAIN POSITIONS. I SCHEDULED SERVICE AT SAGE HYUNDAI AND SOON AFTER THE COMPANY CLOSED WITHOUT PROVIDING A SERVICE LOCATION. ON OR ABOUT FEBRUARY 2018 I HAD HYUNDAI OF DOWNEY SERVICE MY VEHICLE. SINCE FEBRUARY 2018 I HAVE EXPERIENCED SIX SEAT ISSUE AS MENTIONED-ABOVE AND FOUR SERVICE REPAIRS. ON MARCH 20TH, 2019 I FILED A LAWSUIT IN SUPERIOR COURT. ON MARCH 22ND, 2019 HYUNDAI CONTACTED ME AND OFFERED $8,000 IF I RELEASED THEM OF LIABILITY AND KEEP THE DEFECTIVE VEHICLE. ON EACH OCCASION THE VEHICLE WAS IN MOTION, STATIONARY OR ON A CITY STREET OR HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190562March 21, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE EXTERIOR BRAKE LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED INTERMITTENTLY AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189831March 18, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN I MAKE A TURN RIGHT OR LEFT, JOINING TRAFFIC, I PRESS ACCELERATION AND THE CAR DOES NOTHING... I MAY EVEN PUSH THE PEDAL TO THE FLOOR, ENGINE ROARS AT 5-6K AND THE CAR DOES NOT MOVE AT ALL OR MOVES EXTREMELY SLOWLY... I WATCH THE CARDS APPROACHING FROM THE BACK AND START TO PRAY... I BARELY ESCAPED FEW ACCIDENT SITUATIONS BECAUSE THE APPROACHING DRIVERS WERE CAUTIOUS ENOUGH ABOUT SOMETHING WRONG GOING ON WITH MY CAR, NOT MOVING. THIS HAPPENED MULTIPLE TIMES. THE AUTHORIZED HYUNDAI SERVICE DID NOT FIND ANYTHING WRONG. BUT, ACCORDING TO OTHER PUBLIC RECORDS, THE ISSUE SEEMS LIKELY TO BE THE DUAL CLUTCH TRANSMISSION (DCT), LATER RENAMED TO "AUTOMATED MANUAL", WHICH IS WHAT I HAVE IN MY TUCSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184375March 5, 2019
ENGINE, POWER TRAIN
WHEN YOU ACCELERATE THE VEHICLE THE ENGINE REVS UP TO 5K TO 6K AND THE CAR APPEARS TO BEING NEUTRAL. THIS OCCURS EVERY TIM I TRY TO ACCELERATE. THE VEHICLE DOES NOT ACCELERATE. VERY DANGEROUS WHEN I TRY TO ACCELERATE TO CHANGE LANES. THE VEHICLE DOES NO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184416March 5, 2019
ENGINE
WHILE DRIVNG ON THE 5N FREEWAY IN THE FAST LANE, MY CAR SEIZED. I HAD ENOUGH MOMENTUM TO GET ON THE RIGHT SHOULDER. WARNING LIGHT SAID NOTHING OF OIL LEAK AND GAVE ME THE TPMS WARNING (TIRE PRESSURE). DIAGNOSIS: OIL PLUG FELL OUT OF OIL PAN, ALL OIL LEAKED AND ENGINE WAS RUINED. WEEKS LATER, I RECIEVE A "NEW" ENGINE AND THEY DO NOT KNOW WHY THE PLUG FELL OUT. IF IT WAS LOOSE, IT WOULD HAVE FELL OUT QUICKER THAN 600 MILES AFTER THE OIL WAS SERVICED. PERHAPS IT WAS THE WRONG SIZE OIL PLUG, WE WONT KNOW BECAUSE IT FELL OUT. RECALL IS FOR 2011-2013 MODELS....PERHAPS THE 2017 HAS SAME ISSUES!!! NHTSA'S CAMPAIGN NUMBER: 19V063. 120,000 HYUNDAI TUCSON SUVS FROM THE 2011 TO 2013 MODEL YEARS. THE OIL PAN MAY HAVE BEEN IMPROPERLY SEALED DURING ENGINE PRODUCTION. AS A RESULT, AN OIL LEAK COULD DEVELOP AND LEAD TO ENGINE DAMAGE, THE ENGINE STALLING, OR EVEN A FIRE, NHTSA SAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183248February 28, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
1-AL ARRANCAR EL VEHICULO DE MANERA OCACIONAL SE QUEDA AHOGADO NO, NO INICIA Y SI LO HACE NO ALCANZA LA MARCHA APROPIADA, COMO SI PASARA UN EXCESO DE COMBUSTIBLE O COMO SI ESTE NO SE ESTUVIERA INYECTANDO. 2-) AL ARRANCAR EN TRAFICO CONGESTIONADO DONDE SE PRODUCEN ARRANQUES Y FRENADOS Y VICEVERSA EL CARRO LO HACE CON BASTANTE DIFICULTAD, GOLPEANDO FUERTE PARECIDO A TRANSMISION, SON GOLPETEOS DE ARRANQUE Y RETROCESO A LA VEZ, CREANDO LA SENSACION DE UN VEHICULO QUE NO VA A AVANZAR.SIEMPRE LO HACE EN MOVIMIENTO DESPUES DE ESTAR CALIENTE MAS DE 30 -60 MINUTOS EN MARCHA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181808February 22, 2019
AIR BAGS, POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED VIOLENTLY SOMETIMES. ON ONE OCCASION, IN A SHOPPING PLAZA PARKING LOT, THE VEHICLE JERKED VIOLENTLY, THE STEERING WHEEL SEIZED, AND THE VEHICLE ACCELERATED ON ITS OWN. THE BRAKES FAILED TO OPERATE AND THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE TWICE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TAKEN TO AN INSURANCE BODY SHOP TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE LOCATED. THE BODY DAMAGE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11181459February 20, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE SEVEN SPEED DUAL CLUTCH ASSEMBLY PERTAINING TO THE TRANSMISSION FAILED TO OPERATE PROPERLY. AS A RESULT, THE VEHICLE DID NOT GAIN SPEED WHEN ATTEMPTING TO ACCELERATE FROM A LIGHT. DOWNEY HYUNDAI (7550 FIRESTONE BLVD, DOWNEY, CA 90241, (562) 314-4331) WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND PROVIDED A LOANER VEHICLE. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS STILL WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED AND HAD NOT ISSUED ANY TRANSMISSION RECALLS. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED TRANSMISSION DOESN'T WORK WHEN GETTING ON FREEWAY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181262February 19, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
SOMETHING IS MAJORLY WRONG WITH HOW THIS VEHICLE SHIFTS GEARS. WHEN YOU SLOW DOWN, OR DON'T COME TO A COMPLETE STOP FOR SEVERAL SECONDS, THE TRANSMISSION DOESN'T DOWN SHIFT PROPERLY, CAUSING A TRANSMISSION SLIPPAGE AND AN OVER REVVING OF THE ENGINE, WHICH RESULTS IN A DELAY IN ACCELERATION. THIS IS AN EXTREMELY DANGEROUS SITUATION WHEN TRYING TO MERGE INTO ONCOMING TRAFFIC. ON SEVERAL OCCASIONS, I HAVE TRIED TO TURN ONTO A STREET OR HIGHWAY AND NEARLY BEEN REAR ENDED OR T-BONED BECAUSE OF MY VEHICLE STALLING FOR NO REASON, LEAVING ME FLOUNDERING IN THE MIDDLE OF THE STREET UNTIL THE VEHICLE DECIDED TO SHIFT PROPERLY AND RESUME ACCELERATION. THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED, FOR IT IS ONLY A MATTER OF TIME BEFORE THAT HAPPENS, PROVIDED IT HASN'T ALREADY OCCURRED. IN FACT, I GOT IN A CAR ACCIDENT THE OTHER DAY WHILE MERGING ONTO A FRONTAGE ROAD NEXT TO AN INTERSTATE, AND I BELIEVE THAT THIS STALLING TRANSMISSION SLIPPAGE IS TO BLAME. PLEASE TAKE THIS ISSUE SERIOUSLY AS IT APPEARS THAT MANY OTHER PEOPLE ARE HAVING THIS SAME DANGEROUS PROBLEM WITH THEIR 2017 TUSCONS AS WELL. THIS DANGEROUS DEFECT OCCURS EVERY DAY I DRIVE THIS VEHICLE. EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176418February 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173540February 1, 2019
POWER TRAIN
WHEN YOU COME TO A SLOW STOP, AND THEN GO TO ACCELERATE AGAIN, THE CAR FEELS LIKE IT ABOUT TO STALL- THEN WHEN YOU PRESS ON THE GAS, THERE IS A LONG LAG BEFORE THE CAR GAINS ANY MOMENTUM TO MOVE AGAIN. I WAS ALMOST IN A MAJOR CAR ACCIDENT AT AN INTERSECTION WITH MY DAUGHTER IN THE CAR. THE DEALERSHIP KEEPS TELLING ME IT IS A DUAL CLUTCH, BUT THIS IS WAY WORSE THAN A DUAL CLUTCH. I WAS DRIVING ON A MAJOR INTERSTATE LAST WEEK, INT HE MIDDLE LANE IN STOP AND GO TRAFFIC, AND THE CAR ALMOST STALLED OUT ON ME IN THE MIDDLE LANE, AND THEN WHEN I HIT THE GAS, IT ACCELERATED AND I ALMOST SLAMMED INTO THE CAR IN FRONT OF ME. I HAVE BEEN DRIVING FOR 30 YEARS AND THIS IS THE WORST CAR I HAVE EVER DRIVEN. IT IS A DEATH TRAP AND HYUNDAI WONT DO ANYTHING TO CORRECT THE ISSUE. I DONT WANT TO DRIVE MY 12 YEAR OLD DAUGHTER IN IT- BUT THEY WONT HELP ME. TODAY, MY BATTERY DIED IN THE CAR, SO I HAD TO GET A TOW TRUCK TO JUMP IT AND TOW IT TO THE DEALERSHIP. IT IS ONLY 2 1/2 YEARS OLD!!! THESE MODELS ARE UNSAFE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173612February 1, 2019
ENGINE
AS I WAS DRIVING, THE CAR BEGAN TO SLOW DOWN SO I PULLED OVER AND THE ENGINE TURNED OFF. IT WOULDN'T TURN BACK ON. LIGHTS, RADIO, HEAT-ALL WORKING BUT THE ENGINE DOESN'T START. WE HAVE IT TOWED TO THE DEALER AND THEY SAY THE ENGINE SEIZED UP ON US. IT WILL BE REPLACED BECAUSE IT IS UNDER WARRANTY BUT IT WILL TAKE 1-2 MONTHS FOR A NEW ONE TO COME IN. APPARENTLY HYUNDAI IS AWARE OF THE ISSUE AND IS REDESIGNING THE ENGINES TO FIX THE PROBLEM. HOW MANY TIMES DOES THIS HAVE TO HAPPEN BEFORE THEY ARE RECALLED? WHAT IF YOU ARE ON THE HIGHWAY AND YOUR CAR SHUTS OFF? NO PRIOR WARNING, NOTHING. THEY TRIED TO GIVE US THE SAME BOLOGNA ABOUT ENGINE MAINTENANCE AND OIL CHANGES. THIS IS A SERIOUS DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172743January 29, 2019
UNKNOWN OR OTHER
STARTING OUT FROM A COMPLETE SROP THE ENGINE OR TRANMISSION HESITATES, THEN FIRES UP QUICKLY PROPELLING YOU FORWARD. IT HAS CAUSED NEAR MISSES WHEN WE PULL OUT INTO TRAFFIC. WE PURCHASED THE CAR NEW IN LATE DEC 2016 AND RETURNED TO DEALER 3 MONTHS LATER REPORTING THIS ISSUE. ITS BEEN BACK 3 TIMES TOTAL. NOW I'M READING THAT HYUNDAI HAS BEEN AWARE OF THIS PROBLEM AND REFUSES TO GIVE ANY RELIEF TO OWNERS OF THE TUSCONS AND OTHER CROSSOVERS HAVING THE SAME PROBLEMS. IT IS A SERIOUS SAFETY HAZARD GUARANTEED TO SERIOUSLY INJUE, MAME OR KILL PEOPLE. I SEE COMPLAINTS FROM ALL OVER THE U.S., SO ITS NOT SOMETHING WEATHER RELATED OR ALTITUDE RELATED AS OTHERS HAVE BEEN TOLD BY THEIR DEALERS SERVICE DEPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172428January 27, 2019
POWER TRAIN
2017 HYUNDAI TUSCON LIMITED.....WHEN ACCELERATING FROM A STOP THE VEHICLE LAGS AS THOUGH IT IS ABOUT TO STALL, SOMETIMES WITH NO ACCELERATION WHEN PUSHING ON THE GAS PEDDLE. EVERYTIME I GET MY CAR SERVICED I HAVE DISCUSSED THIS WITH THE SERVICE DEPARTMENT, THEY HAVE HAD 3 DIFFERENT EMPLOYEES DRIVE IT & CONTINUE TO TRY TO EXPLAIN IT AS THE DUAL TRANSMISSION. RECENTLY ENTERING ON THE FREEWAY MY VEHICLE JOLTED &DIED WITH NO POWER I WAS ABLE TO COAST TO THE SIDE OF THE ROAD BARELY MAKING IT OUT OF THE WAY OF A TRUCK THAT WAS SPEEDING UP BEHIND ME. THE WARNING LIGHT ILLUMINTED THE 'MALFUNCTION INDICATOR LIGHT' THIS COULD POTENTIALLY BE A CATALYTIC CONVERTER PROBLEM. TOWED VEHICLE TO DEALERSHIP & THEY SAID IT WAS A TCU SOFTWARE UPDATE. THE NEXT DAY DROVE LESS THAN A MILE TO CAR WASH, TURNED CAR OFF & WHEN I WENT TO TURN BACK ON NOTHING NO LIGHTS, NO NOISE, NOTHING AFTER ABOUT 15-20 MIN. CAR STARTED UP. THE VEHICLE IS ONLY 2 YEARS OLD & I DONT FEEL COMFORTABLE THAT IT WONT DIE OUT PUTTING MYSELF OR PASSANGERS IN DANGER OR LEAVING ME STRANDED. HYUNDAI SERVICE REPRESENTATIVES NO HELP AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172207January 25, 2019
SERVICE BRAKES, ENGINE
VEHICLE WAS STATIONERY. IN SOME CASES IS DIFFICULT TO START THE ENGINE BECAUSE THE BRAKE PEDAL IS VERY HARD (ALMOST ROCK SOLID), DRIVER MUST PRESS HARDER THE BRAKE PEDAL TO MAKE THE VEHICLE START (SMART KEY PROCEDURE). IF VEHICLE DOESN'T DETECT THE DRIVER'S FOOT IN PRESSING THE BRAKE PEDAL, THE ENGINE WILL NOT START AND IGNITION SWITCH WILL GO TO ACC OR ON POSITION. EVENTS OCCURRED IN 01/24/2019 AND DEALERSHIP (CALLED 01/25/2019) WANTS TO INSPECT THE VEHICLE IN FEBRUARY 15,2019 BECAUSE THEY ARE FULL UNTIL THAT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172209January 25, 2019
ENGINE
IN SOME CASES WHEN THE ENGINE IS HOT TURNED OFF AND IS RESTARTED IN A SHORT PERIOD OF TIME (1/2 HR.), A TICKING LIFTER (NOISY LIFTER) CAN BE HEARD. THE OIL LEVEL AND VISCOSITY IS CORRECT. ENGINE IS THE 2.0L (NU GDI 2.0L DOHC). ALWAYS CHECKING THE OIL IN THE ENGINE AFTER THE FAILURES OF HYUNDAI/KIA ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171387January 22, 2019
ENGINE
THIS CAR WORKED FINE UNTIL IT DIED ON THE FREEWAY AT 60 MILES PER HOUR ONE EVENING. I WAS ABLE TO RESTART IT AND MAD IT 3 MORE MILES TO HOME. NEXT DAY IT WOULD NOT START AND WAS TOWED TO DEALER AND DEALER SAYS THE ENGINE IS BAD AND OIL IS SLUDGY DUE TO LACK OF MAINTENANCE AND IT IS NOT COVERED UNDER WARRANTY. CAR HAS 30,000 MILES AND HAS HAD 4 OIL CHANGES AND WAS DUE FOR NEXT OIL CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170731January 18, 2019
POWER TRAIN
TL* THE CONTACT LEASES A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAILING. THE VEHICLE WAS TAKEN TO PRIME HYUNDAI SOUTH (1022 HINGHAM ST, ROCKLAND, MA 02370, (617) 774-1300) FOR REPAIRS. AFTER THE REPAIR, THE TRANSMISSION CONTINUED TO SLIP AND THE VEHICLE SPUTTERED WHEN GOING INTO GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK IN THE NEAR FUTURE. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170620January 17, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE WOULD DOWNSHIFT INTO LOW GEAR ON ITS OWN. ALSO, WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 13622118. THE APPROXIMATE FAILURE MILEAGE WAS 805. *DT*JB *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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