Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11386086January 2, 2021
POWER TRAIN
AT LOWER SPEEDS THE TRANSMISSION CAUSES THE VEHICLE TO LURCH. SOMETIMES GOES THROUGH 6 GEARS BEFORE REACHING 30 MPH. INCONSISTENT RESPONSE TO GAS PEDAL AT SLOWER SPEEDS. DIFFICULTY WHEN STARTING OUT FROM STOPPED POSITION, OR SLOWER SPEEDS. SHIFTING DOES NOT ALWAYS OCCUR AT CONSISTENT RPM. HAVE CHECK W/DEALER ARE TOLD THAT TRANSMISSION IS WORKING ACCORDING TO SPEC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386101January 2, 2021
STRUCTURE:BODY
THE REAR PASSENGER DOOR WILL NOT UNLOCK REGARDLESS OF HOW OR WHEN IT IS TRIED. THE DEALER SAYS THE DOOR ACTUATOR IS FAULTY. NO ONE CAN ENTER OR EXIT THE VEHICLE FROM THAT SIDE, EVEN IN AN EMERGENCY. THIS PROBLEM APPEARS IN HUNDREDS OF POSTS ABOUT THIS MODEL OF HYUNDAI TUSCON. ONLY A DEALER CAN REPAIR AND REPLACE THE PROBLEM AT A COST OF $1600. NO RECALL HAS BEEN ISSUED FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386194January 2, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
ESTAVA COM MINHA FAMILIA A CAMINHO DA FISIOTERAPIA QUANDO COMECOU A PEGAR FOGO NO CARRO NA PARTE DA FRENTE! A SORTE FOI QUE UMA OFICINA QUE ESTAVA PERTO ME MIM TINHA EXTINTOR E ME AJUDOU A APAGAR O FOGO!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11385405December 29, 2020
UNKNOWN OR OTHER
THE DRIVER SIDE DOOR WON'T UNLOCK TO OPEN. THIS IS CREATING A SAFETY ISSUE FOR MY CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385516December 29, 2020
POWER TRAIN
WHEN PULLING OUT OF PARKING AREA, OR STARTING UP FROM A COMPLETE STOP AT A LIGHT OR STOP SIGN, WHEN I PRESS THE GAS OF THE VEHICLE , IT HESITATES . IT ALMOST SEEMS LIKE IT'S GOING TO CUT OUT, OR BOGS DOWNS, AND THEN CATCHES. I MAKE SURE IF THERE IS AN ONCOMING VEHICLE COMING , I DON'T PULL OUT IN FEAR THIS WILL HAPPEN , AND I'LL GET HIT BY ANOTHER CAR. THIS HAPPENS EVERYTIME IT'S DRIVEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385269December 28, 2020
STRUCTURE:BODY
THE REAR DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE CAR. THE LOCK DOES CLICK BACK AND FORTH BUT THE DOOR REMAINS STUCK. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE TRAVELING IN THE BACKSEAT OF THE CAR AS THEY WOULD BE TRAPPED IN THE CAR AND UNABLE TO EXIT FROM THAT SIDE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385087December 27, 2020
POWER TRAIN
THE TRANSMISSION AT STARTING FROM A STOP HAS HESITATION AND SKIPS WHEN SLOWING DOWN. THE CAR HAS NO OPEN RECALL FOR THE TRANSMISSION. IT HAS BEEN FIXED OR UPDATED FROM THE 2016 RECALL. THIS NEEDS TO BE ADDRESSED AND TRULY FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384409December 21, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE BRAKE LIGHTS NOT WORKING BULB IS NOT BLOWN LIGHT WILL COME ON WHEN LIGHT HOUSING IS OUT. DOORS STUCK WILL NOT OPEN WINDOW OFF TRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384278December 20, 2020
STRUCTURE:BODY
A REAR DOOR LOCK IS 'FROZEN" IN A LOCKED POSITION. IT REJECTS PHYSICAL AND ELECTRONIC ATTEMPTS TO OPEN. IT REMAINS WHEN ENGINE IS OFF OR ON. IT IS NOT LOCKED BY CHILD PROTECTION. IT CLEARLY IS A DANGER TO OCCUPANTS IN CASE OF AN ACCIDENT FIRE. A WEB SEARCH FOR HYUNDAI TUCSON 2016 (AND SOME SIMILAR) DOOR LOCKS SHOWS THIS IS NOT UNCOMMON. NEITHER THE DOOR NOR LOCK NOR HANDLE HAVE BEEN DAMAGED. THERE IS NO COMPANY RECALL OR OFFER FOR DEALERS TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383965December 17, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS HOWEVER, THE DOORS FAILED TO UNLOCK. ADDITIONALLY, THE REAR PASSENGER'S SIDE DOOR WAS INOPERABLE AND UNABLE TO UNLOCK. THE CONTACT TOOK THE VEHICLE TO HYUNDAI OF LAS VEGAS (7150 W SAHARA AVE, LAS VEGAS, NV 89117) AND HAD THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS REPAIRED. THE CONTACT RETURNED LATER TO HAVE THE REAR PASSENGER'S SIDE DOOR LOCK REPAIRED AND WAS INFORMED THAT THERE WAS A COST FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383232December 13, 2020
STRUCTURE:BODY
THE REAR DRIVER'S SIDE DOOR LATCH FAILED SUDDENLY AND WITHOUT WARNING ON MY DAUGHTER'S 2016 HYUNDAI TUCSON. THE DOOR COULD NOT BE OPENED FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. NOT BEING ABLE TO OPEN THE CAR DOOR COULD HAVE LED TO SO MANY HEALTH AND SAFETY ISSUES DEPENDING ON THE SITUATION. PLEASE IMAGINE IF THE DRIVER'S DOOR FAILED DURING A VEHICLE FIRE, A SUBMERGED SITUATION, A CAR CRASH, ETC. THINK OF THE POSSIBILITIES OF YOUR CHILD DRIVER BEING TRAPPED IN THE CAR DURING A SITUATION LIKE I JUST MENTIONED. AS YOU CAN EXPECT, I'M VERY DISAPPOINTED IN THE DEFECT AND I'M SHOCKED THERE IS NO RECALL OR FREE REPAIR AVAILABLE FOR THIS SERIOUS SAFETY ISSUE. I'VE PURCHASED THIS VEHICLE BASED ON THE EXCELLENT RATINGS OF QUALITY AND SAFETY. FROM WHAT I UNDERSTAND, EACH OF THE DOOR LATCHES COULD SUBSEQUENTLY FAIL AS WELL AS THE NEW LATCH RECENTLY INSTALLED. THIS IS UNACCEPTABLE. I'M NEARLY 60 YEARS OLD AND HAVE OWNED OVER A DOZEN CARS IN MY LIFE. THIS IS THE VERY FIRST FAILED DOOR LATCH I'VE HAD AND HAVE EVER HEARD OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382876December 10, 2020
STRUCTURE:BODY
REAR DRIVER DOOR WILL NOT UNLOCK EITHER FROM THE INSIDE OR THE OUTSIDE. YOU CAN HEAR THE REMAINING DOORS LOCK AND UNLOCK BUT NOT THE REAR DRIVER. I TRANSPORT MY GRAND CHILDREN AND THIS IS A SAFETY ISSUE. THE CARS HAS 16K MILES ON IT AND IS STILL UNDER WARRANTY. DEALER SAID IT WILL TAKE ABOUT 1 TO 2 WEEKS TO GET THE PART IN. I WAS TOLD THAT THIS HAS HAPPENED TO ALOT OF THE HYUNDAI TUCSONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378497December 8, 2020
STRUCTURE:BODY
REAR PASSENGER DOORS WON'T OPEN FROM INSIDE OR OUTSIDE DOOR HANDLES. THIS STARTED INTERMITTENTLY THEN ULTIMATELY TRAPPED PASSENGERS IN THE REAR SEATS OF THE VEHICLE. NOTHING WORKED TO RELEASE THE DOORS, CAUSING PASSENGERS TO HAVE CRAWL THROUGH FRONT SEATS TO EXIT THE VEHICLE. INVESTIGATING OF ANY RECALLS WE FOUND THAT THIS IS WIDE SPREAD OVER SEVERAL YEARS, AND CHARGES RANGE FROM $400 TO $2K. WHEN CLEARLY THIS IS DEFECTIVE COMPONENTS OR DESIGN, USED IN AND FOR LOCKING SYSTEM, FAIR EXPECTATION THAT OCCUPANTS CAN EXIT THE VEHICLE IN THE CASE OF AN EMERGENCY. HYUNDAI SERVICE CONSIDERS THIS A MALFUNCTIONING PART AND NOT COVERED BY WARRANTY OR BY AGE OF THE VEHICLE. THE DOORS LOCKING ACTUATORS ARE MALFUNCTIONING THERE IS NO OPTION TO MANUALLY OPEN THE DOORS, AGAIN CAUSING A PERSON TO BE TRAPPED IN THE VEHICLE. PEOPLE ARE REPORTING FROM 1 DOOR TO ALL 4 DOORS FAILING TO OPEN. OUR CAR THE REAR DOORS DO NOT OPEN. HYUNDAI SHOULD TAKE RESPONSIBILITY TO FIX THIS DEFECTIVE PART/DESIGN AND NOT AT THE CAR OWNERS EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378210December 7, 2020
UNKNOWN OR OTHER
I'M HAVING TROUBLE WITH THE DRIVER AND PASSENGER SIDE DOORS TO WHERE THEY ARE HARD TO OPEN. I UNLOCK THE DOORS AND I HAVE TO PULL THE DOOR LATCH SEVERAL TIMES SO THEY CAN OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378354December 7, 2020
ENGINE, POWER TRAIN
I WAS DRIVING MY VEHICLE DOWN MY STREET WHEN THE ENGINE DIED. RIGHT BEFORE IT DIED, I HEARD A BRUSHING NOISE AND THEN ALL THE LIGHTS ILLUMINATED ON THE DASH. THERE WERE NO OTHER WARNING NOISES OR LIGHTS PRIOR TO ENGINE FAILURE. I CHECKED THE OIL DIPSTICK AND THERE WAS NO OIL REGISTERING ON IT. THE SMEAR THAT WAS ON THE STICK WAS BLACK. THE CHECK ENGINE OR LOW OIL LIGHT NEVER CAME ON TO WARN ME OF A POTENTIAL PROBLEM. THERE IS ALSO NO OIL ON MY DRIVEWAY WHICH WOULD INDICATE A SLOW LEAK. IT WAS TOWED TO THE DEALER WHERE THEY TOLD MY THE ENGINE WAS DEAD AND I NEEDED A NEW ONE. THIS IS NOT COVERED UNDER THE 10YR./100,000 MILE POWERTRAIN WARRANTY SINCE I BOUGHT THIS (A YEAR AGO) FROM A FRIEND WHO WAS THE ORIGINAL OWNER. IT HAS APPROXIMATELY 89,000 MILES ON IT NOW. I'M THANKFUL I WAS IN MY NEIGHBORHOOD WHEN THE ENGINE FAILED AND NOT ON THE INTERSTATE WHERE I HAD BEEN MOMENTS PRIOR TO THIS INCIDENT. IT IS STILL AT THE DEALERSHIP WHERE I HAVE BEEN QUOTED $7-9K FOR AN ENGINE REPLACEMENT. THEY HAVE OFFERED $2,800 FOR A TRADE-IN TOWARDS ANOTHER VEHICLE AS AN OPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377712December 3, 2020
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATES SUDDENLY WITHOUT DRIVER INPUT. ALSO, IT TURNS OFF WHILE DRIVING, CAUSING THE LOSS OF BRAKE AND STEERING CONTROLS. FINALLY, TRANSMISSION GEAR SWITCH WITHOUT INPUT WHILE DRIVING. THIS SITUATIONS OCCUR WHILE DRIVING IN BOTH CITY AND HIGHWAY DRIVING. THE VEHICLE WAS TAKEN TO DEALER ON 12/26/19; NO RESPONSE HAS BEEN RECEIVED EITHER FROM DEALER OR MANUIFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377544December 2, 2020
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE DRIVER'S SIDE REAR DOOR, THE DOOR FAILED TO OPEN AUTOMATICALLY BY THE KEYFOB OR MANUALLY BY THE DOOR. THE CONTACT MENTIONED THAT BOTH PASSENGER'S SIDE DOORS FAILED TO OPEN A YEAR LATER. THE CONTACT STATED THAT THE ONLY WAY TO GET OUT THE VEHICLE WAS FROM THE FRONT DRIVER'S DOOR. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO GO TO THE DEALER FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377066November 30, 2020
STRUCTURE:BODY
AFTER PARKING THE CAR, I WENT AROUND TO THE REAR PASSENGER SIDE TO GET ONE OF MY CHILDREN OUT OF THE CARSEAT WHEN THE DOOR WOULDN'T OPEN. CHILD LOCKS WERE NOT ENGAGED BUT THE DOOR WOULDN'T OPEN FROM THE INSIDE OR OUTSIDE OF THE CAR. AFTER USING THE KEYLESS ENTRY AND INSIDE DRIVER SIDE SWITCHES TO UNLOCK THE CAR NUMEROUS TIMES, THE DOOR WOULDN'T OPEN. THE OTHER 3 DOORS WERE UNLOCKING AND LOCKING JUST FINE. THIS IS A HUGE SAFETY CONCERN AS MY 8 MONTH OLD WAS LOCATED IN THE REAR PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377081November 30, 2020
UNKNOWN OR OTHER
THE BACK PASSENGER DOOR HAS STOPPED OPENING. IT WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THE DRIVER DOOR AND THE PASSENGER DOOR WILL ALSO NOT OPEN FROM THE OUTSIDE UNLESS THE HANDLE HAS BEEN PULLED MULTIPLE TIMES. EVIDENTLY THIS IS A PROBLEM HAPPENING TO LOTS OF 2016 HYUNDAI TUCSON DRIVERS. DOORS ARE THE MOST BASIC THING THAT SHOULD BE EXPECTED TO WORK. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THERE'S NO REASON FOR THEM TO STOP WORKING. THE CAR IS STATIONARY AND CAN BE ON OR OFF WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377186November 30, 2020
ENGINE
I HAVE A 2016 HYUNDAI TUCSON WHICH HAS A 120K ON IT AND I THOUGHT I MIGHT HAVE NEEDED A TUNE WHICH I GOT PERFORMED. BUT IT TURNS OUT THAT THE ENGINE HAS COMPRESSION FAILURE ON CYLINDERS 2 AND 3. THE OIL WAS CHANGED REGULARLY SO I'M NOT SURE WHAT HAPPEN. SINCE I WAS DRIVING HOME AND THE VEHICLE STARTED STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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