Hyundai Tucson Complaints (2017)

1,095 consumer complaints on file.

#11230127July 8, 2019
VEHICLE SPEED CONTROL
I LOVE EVERYTHING ABOUT MY HYUNDAI TUCSON, HOWEVER THE TRANSMISSION ISSUES ARE HORRIBLE. WHEN YOU TAKE OFF FROM A COMPLETE STOP, YOU HAVE TO FEATHER THE GAS PEDAL TO TAKE OFF, OTHERWISE THE TRANSMISSION WILL SLIP DURING TAKE OFF. DRIVING IN RUSH HOUR TRAFFIC (STOP AND GO) MAKES THE DRIVE FEEL LIKE I AM DRIVING A STICK SHIFT, MEANING THE TRANSMISSION FEELS JERKY. THIS IS SOMETHING THAT HAPPENS EVERYDAY AND FOR ME IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228712July 1, 2019
POWER TRAIN
AFTER A STOP, INITIATING A LEFT OR RIGHT TURN, THE VEHICLE DOES NOT ACCELERATE, THE TACHOMETER RACES, BUT THERE IS NO ENGAGEMENT. AFTER A LONG PAUSE, THE TRANSMISSION ENGAGES AND THE CAR JERKS FORWARD. THE PROBLEM IS INTERMITTENT, OCCURRING AT LEAST TWICE A WEEK FOR MORE THAN A YEAR. HYUNDAI SERVICE DENIED THERE WAS A PROBLEM ON MULTIPLE VISITS BEFORE FINALLY ADMITTING THE DUAL CLUTCH WAS FAULTY. CLUTCH REPLACED, PROBLEM PERSISTS, AND THEY CLAIM THERE IS NOTHING FURTHER THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220797June 17, 2019
ELECTRICAL SYSTEM, ENGINE
WHEN TRYING TO TURN OFF THE TUCSON (VEHICLE HAS PUSH BUTTON START) TO REFILL THE GAS TANK, THE ENGINE DIDN'T TURN OFF. WHILE THE ENGINE WAS ON, IT RESTARTED AGAIN THE ENGINE, ALL THE WARNING LIGHTS TURNED ON IN THE DASHBOARD AND THE ENGINE STARTED TO VIBRATE VIOLENTLY WITH RPM'S AROUND 500 RPM. SOME SECONDS LATER THE ENGINE RPM STABILIZED (NORMAL IDLE). I PRESSED THE PUSH BUTTON AGAIN AND THE ENGINE TURNED OFF SUCCESSFULLY. WENT TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE ISSUE. NO CHANGES WERE MADE TO THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220477June 16, 2019
UNKNOWN OR OTHER
CAR SHAKES WHEN GOING FROM IDLE AND RELEASING THE BRAKE PRIOR TO PUTTING FOOT ON THE GAS. SHAKES WHILE IN PARK AS WELL. MOST NOTICEABLE WHILE SITTING IN TRAFFIC AT RED LIGHT, RELEASE BRAKE, INCH UP A FEW FEET WITHOUT TOUCHING ANY PEDALS CAR WILL SHAKE AND SHUTTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220213June 14, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
THERE HAVE BEEN COUNTLESS TIMES, THAT OUR 2017 HYUNDAI TUCSON HAS HAD TROUBLE ACCELERATING IN LOW GEAR, WHETHER COMING TO A STOP AT A STOP SIGN OR RED LIGHT AND THEN TRYING TO ACCELERATE OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED (5-10MPH). MOST OFTEN TIMES, WHEN PRESSING THE GAS PEDDLE TO ACCELERATE IT IS VERY DELAYED, ALMOST NO ACCELERATION RESPONSE FOR ABOUT 5 SECONDS, AND THEN IT IS VERY JERKY GETTING INTO GEAR AT THAT POINT. I FINALLY HAD ENOUGH OF THIS WHEN MY WIFE AND I CAME EXTREMELY CLOSE TO GETTING REAR ENDED (THE VEHICLE BEHIND US CAME SCREECHING TO A HALT) AS THERE WAS NO ACCELERATION RESPONSE WHEN I PULLED ONTO A 50MPH ROAD AFTER STOPPING AT A STOP SIGN. THE 2017 HYUNDAI TUCSON IS NOT SAFE TO DRIVE UNTIL THIS ACCELERATION ISSUE IS FIXED. I HAVE DONE RESEARCH AND SEEN THOUSANDS OF OTHER COMPLAINTS ON THIS SAME ISSUE FOR THIS SAME EXACT CAR. FURTHER, HYUNDAI HAD A RECALL FOR THE SAME ISSUE ON THE 2016 MODEL, BUT THEY DID NOT FIX THE ISSUE FOR THE 2017'S. I IMPLORE THE NHTSA AND HYUNDAI TO MAKE THIS A RECALL! DO THE RIGHT THING FOR YOUR CUSTOMERS HYUNDAI AND SAVE PEOPLE FROM SOME BAD ACCIDENTS AND POTENTIAL LOSS OF LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219233June 11, 2019
POWER TRAIN
TRANSMISSION FAILS TO ENGAGE ON SOME OCCASIONS WHEN ATTEMPTING TO ACCELERATE FROM A STOP OR ACCELERATING INTO A TURN AT AN INTERSECTION. ACTS AS IF THE TRANSMISSION DOES NOT KNOW WHAT GEAR TO ENGAGE. DANGEROUS WHEN ATTEMPTING A LEFT TURN AS YOU STALL PART WAY THRU THE TURN. HAVE HAD CAR BACK TO DEALER TWICE AND THEY CLAIM NO PROBLEM. I FEEL THAT THIS IS A LEGITIMATE SAFETY ISSUE THAT NEEDS INVESTIGATING AS I SEE MULTIPLE SIMILAR COMPLAINTS ON YOUR WEBSITE AND OTHER INTERNET SITES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217813June 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES, THE TRANSMISSION GEARS WERE DIFFICULT TO CHANGE OVER, AND THE VEHICLE WAS SLOW TO ACCELERATE. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE DEALER (LAKE NORMAN HYUNDAI, 20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031, (704) 274-3145) INDICATED THAT THE SAME OEM TRANSMISSION NEEDED TO BE REPLACED. THE DEALER KEPT THE VEHICLE SINCE MAY 9, 2019. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209893May 24, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
HESITATION AND STALLING FROM THE DUAL CLUTCH TRANSMISSION. IT IS A SAFETY ISSUE WITH MY FAMILY IN THE CAR AND SURROUNDING AREAS ON THE STREETS AND HIGHWAY AND ALSO PARKING LOTS. I HAVE BEEN BACK TO MY DEALER TWICE AND WAS TOLD THERE IS NOTHING THEY CAN DO. I FEEL MOSTLY UNSAFE WHEN THIS HESITATION HAPPENS ON A BUSY HIGHWAY. HYUNDAI ON MY SECOND VISIT ONLY USED THE COMPUTER TO TURN OFF THE CHECK ENGINE LIGHT BUT THE PROBLEM WAS VERY MUCH THE SAME. I NEED HELP PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209467May 23, 2019
ENGINE
VEHICLE'S ENGINE IS INTERMITTENTLY MAKING NOISES AGAIN AFTER EXHAUST MANIFOLD WAS FIXED AND ALSO INTERMITTENTLY RELEASING CARBON MONOXIDE INTO THE CABIN OF THE VEHICLE. I HAVE A VIDEO OF THE CARBON MONOXIDE READING, BUT THE SYSTEM WILL NOT ALLOW ME TO UPLOAD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11209208May 22, 2019
ENGINE, FUEL/PROPULSION SYSTEM
JULY 2018 CAR BEGAN MAKING NOISE WHEN TURNING ON AND BACKING UP. THE NOISE WENT AWAY WHEN I BEGAN TO DRIVE. TOOK TO DEALERSHIP FOR OIL CHANGE AND THEY COULDN'T DIAGNOSIS THE PROBLEM. PROBLEM BEGAN GETTING WORSE, MENTIONED IT AT NEXT OIL CHANGE. NOW MIND YOU, I DRIVE A LOT!! CAR IS 2 YEARS OLD AND HAS 83K. BETWEEN JULY AND DECEMBER 2018 THE CAR RECEIVED MINIMUM OF 4 OIL CHANGES ALL DONE AT THE SAME DEALERSHIP WHO SAYS IT'S NORMAL EVEN WHEN I COMPLAINED OF SMELLING GAS. AFTER RETURNING TO VA FROM MI, THE LIGHTS ON THE DASH ALL TURNED ON WHILE DRIVING, SPEEDOMETER JUMPED WHERE EVER IT WANTED IF IT WANTED TO MOVE AT ALL. TOOK TO NEAREST DEALERSHIP, DIAGNOSIS WAS BAD VACUUM PUMP. IT WAS REPLACED AND SAID ALL MY DRIVING ISSUES AND GAS SMELL WOULD STOP. NOPE....TOOK BACK IN, DIAGNOSIS IS FAULTY EXHAUST MANIFOLD. REPLACED. TWO WEEKS LATER IT STARTS TO ACT UP AGAIN LIKE IT DID THE FIRST TIME.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11208342May 17, 2019
POWER TRAIN
THE VEHICLE HESITATES BEFORE ACCELATING AFTER THE CAR IS STOPPED AT A TRAFFIC LIGHT. BASICALLY THE CAR DOES NOT MOVE AT ALL. SEEMS "DEAD." AS A DRIVER, I PUT MY FOOT ON THE GAS PEDAL AND NOTHING HAPPENED. AFTER ABOUT 30 SECONDS, THE CAR KICKS IN AND WILL MOVE AFTER AWKARDLY LURCHING FORWARD WHICH IS NOT PARTICULARLY COMFORTABLE OR SAFE FOR THE DRIVER AND PASSENGERS. THIS HAS HAPPENED MULTIPLE TIMES. THE DEALER BLAMES IT ON THE DUAL CLUTCH TRANSMISSION AND ADVISES THAT IT CANNOT BE FIXED. I AM CONCERNED THAT THIS COULD LEAD TO ANOTHER DRIVER REAR ENDING MY VEHICLE OR ANOTHER TYPE OF ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206429May 9, 2019
ENGINE, UNKNOWN OR OTHER
WHEN THE AIR CONDITIONER IS TURNED ON THERE IS STINGY SMELL COMING OUT OF THE VENTS BUT IN A FEW MINUTES IT GOES AWAY. I DON'T KNOW IF THERE IS A LEAK IN THE SYSTEM. I MENTIONED IT TO THE DEALER AND THEY SAID THEY HAVEN'T RECEIVED ANY RECALLS ON THAT PROBLEM. HAPPENS EVERY DAY I USE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205157May 2, 2019
POWER TRAIN
THERE IS A HESITATION WHEN THE CAR STARTS OUT IN THE MORNING, FIRST START OF THE DAY. I HAVE HAD A NEW TRANSMISSION PUT IN, BUT AFTER A FEW WEEKS THE PROBLEM RETURNED. IT CAUSES A SAFETY PROBLEM WHEN I TRY TO PULL OUT INTO TRAFFIC, BECAUSE IT FEEL LIKE IT IS GOING TO STALL OUT AND THEM IT CATCHES AND MOVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203737April 25, 2019
POWER TRAIN, UNKNOWN OR OTHER
EVERYTIME I STOP AT A LIGHT OR SLOW DOWN I ALMOST GET IN A ACCIDENT BECAUSE THE TRANSMISSION KEEPS FEELING LIKE IT WONT SHIFT AND STALL OUT AND HAS NO POWER. THIS IS A KNOWN PROBLEM I NEED A RESOLUTION FOR PLEASE. I HAVE KIDS AND GOT THIS SUV FOR SAFETY BUT NOW I AM SCARED TO DRIVE WITH THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203158April 23, 2019
VEHICLE SPEED CONTROL
WE BOUGHT OUR HYUNDAI TUCSON IN SEPTEMBER 2018 AND WITHIN WEEKS, WE STARTED NOTICING PROBLEMS WITH ERRATIC ACCELERATION AND INCONSISTENT RESPONSE OF GAS PEDAL. WE HAVE GOTTEN THE CAR EVALUATED NUMEROUS TIMES, BUT NOTHING WAS DIAGNOSED TO BE CAUSING THIS. THE SERVICE DEPARTMENT KEPT SAYING THAT THERE ARE SOME KNOWN PROBLEMS WITH ACCELERATION THAT HYUNDAI HASN'T COMMUNICATED A SOLUTION TO THE SERVICE DEPARTMENT, THEREFORE THERE IS NOTHING THEY CAN DO. OFTEN TIMES THE RPM LEVEL SKYROCKETS LEAVING THE CAR WITHOUT THE ABILITY TO ACCELERATE. OUR 7-SPEED DCT IS HAVING SHIFTING PROBLEMS, HESITATION WITH ACCELERATION, AND NEAR LOSS OF POWER. THE TRANSMISSION PARTICULARLY MISBEHAVES DURING WARMER TEMPERATURES AND CERTAIN DRIVING CONDITIONS. THE TRANSMISSION PROBLEMS OCCUR WITHOUT WARNING, WHICH IS A SAFETY HAZARD. AND IS A DANGER TO EVERYONE ON THE ROAD. THE SERVICE DEPARTMENT CLAIMS THAT HYUNDAI HAS KNOWN ABOUT THE TRANSMISSION AND CONTROL MODULE PROBLEMS BUT IS NOT ABLE TO DO ANYTHING ABOUT IT. WE WOULD HAVE NEVER PURCHASED THE VEHICLES IF WE WOULD HAVE KNOWN ABOUT THE ALLEGED TRANSMISSION PROBLEMS. WE HAVE BEEN IN THE MIDDLE OF LEFT TURNS ON LARGE CITY STREETS, ALMOST GETTING HIT, BECAUSE NOBODY WAS ANTICIPATING THE SUDDEN NON RESPONSE OF THE GAS PEDAL. THIS ISSUE IS HAPPENING VERY FREQUENTLY DURING LEFT TURNS, BECAUSE YOU HAVE TO BE QUICK. WE HOPE THAT THIS PROBLEM IS TAKEN SERIOUS AS IT IS EXTREMELY DANGEROUS TO BE DRIVING WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197342April 19, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE IMMEDIATELY. THE VEHICLE TOOK 4 TO 8 SECONDS TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY FOR APPROXIMATELY EIGHT MONTHS, BUT WAS GETTING WORSE. THE VEHICLE WAS TAKEN TO MYRTLE BEACH HYUNDAI (1887 US-501, MYRTLE BEACH, SC 29577), BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197052April 17, 2019
ENGINE
WHEN ACCELERATING, THE ENGINE VIBRATES SOFTLY AT AROUND 4,000 RPM, DRIVER CAN HEAR THE DOORS AND DASH PANELS VIBRATING. IT HAS BEEN THAT WAY SINCE BRAND NEW. I WENT TO THE DEALERSHIP TO EXPLAIN THE SERVICE PERSONNEL BUT THEY SAY THAT IS NORMAL. ALSO WHEN I START THE ENGINE COLD THERE WAS A NOISE LIKE THE CVVT SPROCKET DIDN'T HAVE SUFFICIENT OIL, ALSO THEY TOLD ME THAT IS NORMAL. AFTER THAT, I CHANGED THE OIL MYSELF AND I FILLED THE ENGINE WITH A SYNTHETIC OIL AND THAT NOISE DISAPPEARED AFTER 1 DAY OF USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197063April 17, 2019
ENGINE, FUEL/PROPULSION SYSTEM
***ENGINE TAKING TOO LONG TO START - SMART KEY*** IN SOME CASES IT TAKES TOO LONG THE ENGINE TO START. ENGINE STARTER IS WORKING BUT IS LIKE THE INJECTORS ARE NOT SUPPLYING GASOLINE TO THE ENGINE. IT COULD BE OVER 7 TO 10 SECONDS STARTING THE ENGINE UNTIL THE ENGINE IS RUNNING. AFTER THAT I OPENED THE HOOD AND I FOUND SOME OIL STAINS ON THE VALVE COVER. ALSO WHERE THE PCV VENTILATION IS IT LOOKS LIKE THERE IS SOME OIL VAPORS COMING OUTSIDE. ENGINE IS THE 2.0 GDI (NU ENGINE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196170April 14, 2019
POWER TRAIN
FROM A STATIONARY POSITION, WHEN YOU APPLY THE GAS, THE CAR MAY LURCH AND JERK LIKE THE CLUTCH ISN'T FULLY ENGAGING AND THEN NOT MOVE AT ALL UNTIL THE IGNITION IS TURNED OFF AND BACK ON AGAIN. THIS CAN OCCUR IN REVERSE AS WELL. SOMETIMES, WHEN SITTING ON AN INCLINE, IN GEAR AND MAYBE WAITING FOR TRAFFIC TO CLEAR, THE CAR WILL ROLL BACK WHILE MOVING MY FOOT FROM THE BRAKE TO THE ACCELERATOR. THIS CAR HAS AN AUTOMATIC TRANSMISSION. THIS HAS HAPPENED ON CITY STREETS AND THE LAST OCCURRENCE WAS OUTRIGHT DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194630April 8, 2019
AIR BAGS
PASSENGER AIR BAG WARNING LIGHT IS BLINKING, WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson