Hyundai Tucson Complaints (2017)

1,095 consumer complaints on file.

#11394873February 5, 2021
FUEL/PROPULSION SYSTEM
THREE TIMES IN TWO MONTHS I STOP AT RED LIGHT OR STOP SIGN TAKE OFF AND MY TUCSON WOULD STALLED IN THE MIDDLE OF THE ROAD AND WOULD NOT GO AFTER PADDING THE GAS PEDDLE THREE TO FOUR TIMES THE CAR WOULD GO THEN I AM WORRIED THAT ANOTHER CAR WILL RUN IN TO ME OR HIT ME AND SOME ONE WILL GET HURT IF NOT KILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394777February 5, 2021
SERVICE BRAKES, HYDRAULIC, ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 25 MPH, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129, (216) 539-2863) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394622February 4, 2021
SERVICE BRAKES
1) HYUNDAI FAILURE TO NOTIFY ME OF SAFETY RECALL 195 REGARDING A POTENTIAL FOR FIRE EVEN THOUGH THE VEHICLE REGISTRATION ADDRESS HAS NOT CHANGED SINCE JANUARY 2019. I LEARNED OF IT FROM OTHER SOURCES ON 1/9/21. 2) HYUNDAI FAILURE TO PROVIDE ANY INFORMATION REGARDING WHEN THE WHEN THE CAR WILL BE REPAIRED PER THEIR RESPONSE TO HYUNDAI CONSUMER AFFAIRS CASE#: 17671663. LOCAL DEALER DOES NOT KNOW WHEN THEY WILL GET THE PARTS TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394434February 3, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887, (978) 253-4691) WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND TOLD THE CONTACT TO CONTACT A DEALERSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394450February 3, 2021
SERVICE BRAKES
WE SAW IT ON INTERNET HYUNDAI TUCSON 2017 HAD RECALLS ON THE BRAKES THAT THEY MAY CATCH ON FIRE.DEALERSHIP SAID YES. TOOK TO DEALERSHIP-APPT.1/15/2021. NO PART. CALLED TODAY-NO PART IN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391191February 2, 2021
SERVICE BRAKES
HYUNDAI HAS A MANUFACTURER RECALL FOR THIS VEHICLE, NHTSA RECALL # 20V543000. I WAS INFORMED BY THE SERVICE DEPARTMENT AT MY HYUNDAI DEALERSHIP (NAPLETON HYUNDAI IN HAZELWOOD, MO) THAT THERE IS AN ACTIVE RECALL, BUT THEY DO NOT HAVE THE PARTS NEEDED OR A SOLUTION TO FIX THIS RECALL. I DON'T UNDERSTAND WHY A RECALL CAN BE ISSUED FOR WHAT MAY BE A SERIOUS SAFETY ISSUE (POTENTIAL ENGINE COMPARTMENT FIRE), AND YET HYUNDAI DOES NOT HAVE A SOLUTION OR THE PARTS NEEDED TO FIX THIS PROBLEM. ADDITIONALLY, THE SERVICE ADVISOR AT NAPLETON HYUNDAI INFORMED ME THAT THERE IS A SOLUTION FOR THIS RECALL FOR HYUNDAI TUCSONS IN THE 2019 THROUGH 2021 MODEL YEARS, BUT APPARENTLY AS THE PARTS BECOME AVAILABLE HYUNDAI DEALERS ARE USING THOSE PARTS TO FIX CARS THAT ARE IN THEIR STOCK OF CURRENT INVENTORY, PERHAPS AT THE EXPENSE OF NOT HAVING THEM AVAILABLE TO FIX THOSE 2019 THROUGH 2021 MODELS. MY VEHICLE IS A HYUNDAI TUCSON FROM THE 2017 MODEL YEAR. I AM NOT COMFORTABLE WITH HAVING TO JUST "LIVE WITH" THIS POTENTIAL FIRE RISK UNTIL HYUNDAI COMES UP WITH A SOLUTION FOR MY MODEL YEAR, AND THEN COMES UP WITH THE NECESSARY PARTS TO MAKE THE REPAIRS. IF THEIR IS A RECALL FOR AN AUTOMOBILE, THERE SHOULD BE A SOLUTION READILY AVAILABLE FOR THE CONSUMER FROM THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390440January 28, 2021
ENGINE, POWER TRAIN
UNABLE TO START VEHICLE, VEHICLE HAS A SMART KEY KEYLESS SYSTEM AND THE VEHICLE DOESN'T START THE ENGINE BECAUSE THE BRAKE PEDAL IS ROCK SOLID, THE CAR PUTS IN ACC AND ON BUT WILL NOT START THE ENGINE. DRIVER MUST SEEK HELP TO PUSH THE PEDAL TO BE ABLE TO START THE CAR. AFTER THE CAR HAS BEEN STARTED THE BRAKE FOOT PEDAL BECOMES NORMAL. IT HAPPENS WHEN THE CAR HAS BEEN OFF FOR A LONG PERIOD OF TIME. HAS BEEN TAKEN TO THE DEALERSHIP BUT THEY ARE UNABLE TO DETECT THE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390119January 27, 2021
SERVICE BRAKES
RECEIVED A CALL ( NOT A NOTICE VIA MAIL) ON 1/26/21, FROM THE CARSON CITY, NV. HYUNDAI DEALERSHIP THAT THERE IS A RECALL ON MY VEHICLE. RECALL IS ON THE ABS BRAKE SYSTEM. THE (HECU) HYDRAULIC ELECTRONIC CONTROL UNIT IS DEFECTIVE, CAUSING WIRES TO CORRODE & CAUSE A ELECTRICAL SHORT RESULTING IN COMPARTMENT ENGINE FIRES. I WAS TOLD THAT THERE IS NO SOLUTION TO REPAIR. I WAS TOLD NOT TO PARK MY VEHICLE IN MY GARAGE ANY LONGER BECAUSE A FIRE COULD HAPPEN EVEN IF THE VEHICLE IS NOT RUNNING. THEY OFFERED TO BUY MY VEHICLE BACK @ BLUE BOOK VALUE. MY VEHICLE IS PAID OFF & ONLY HAS 29,000 MILES ON IT & IN EXCELLENT CONDITION. I AM AT A LOSS TO FIGURE OUT WHAT TO DO ABOUT THIS ISSUE. I'M GOING TO CONTACT A LEMON LAW ATTORNEY TO SEE IF I CAN GET THE FULL PURCHASE PRICE OF THE VEHICLE REFUNDED TO ME & THEY CAN HAVE THE DEFECTIVE VEHICLE BACK . THE DEALERSHIP IS TRYING TO GET ME TO TRADE IN MY VEHICLE FOR A NEW VEHICLE, WHICH I DO NOT WANT TO DO .THE VEHICLE HAS ALWAYS BEEN PARKED IN THE GARAGE & NOW IS PARKED OUTSIDE ON THE DRIVEWAY BECAUSE OF THE FIRE DANGER. I'M AFRAID TO DRIVE THIS VEHICLE. HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389783January 25, 2021
POWER TRAIN, WHEELS
WHEN I STOP AND THEN TRY TO GO AGAIN ENG RPM'S JUMP TO 4000 + AND I HARDLY MOVE , ASLO THERE IS A HISSING NOISE FROM TRANS OR WHEEL HUBS ON HYWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389237January 21, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER HADDAD HYUNDAI 689 EAST STREET, PITTSFIELD, MA 01201 (413) 347-4469) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRM THE PARTS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389240January 21, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 50 MPH, AN ABNORMAL BURNING ODOR WAS PRESENT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CENTRAL AVENUE HYUNDAI( 111 S CENTRAL AVE #1, HARTSDALE, NY 10530; (315) 816-3071) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED CONTACT TO PLACE THE VEHICLE OUTSIDE AND CHECK FOR LEAKS. THE FAILURE MILEAGE WAS 19,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388772January 19, 2021
UNKNOWN OR OTHER
FRONT PASSENGER'S DOOR TAKES MORE THAN ONE TRY TO OPEN. SAME PROBLEM HAPPENED TO THE DRIVER'S DOOR. VEHICLE WAS LOCKED AND STATIONARY BOTH TIMES. APPARENTLY THIS ISSUE IS PRETTY COMMON WHEN IT SHOULDN'T. IT'S A MAJOR SAFETY CONCERN AND I'M CONCERNED THAT ANOTHER ONE OF THE DOORS COULD FAIL TO OPEN DURING AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388754January 18, 2021
ENGINE
WHEN DRIVING ON THE HIGHWAY, DRIVER EXPERIENCED SUDDEN NUDGE AND WHITE SMOKE STARTED TO SHOW. ONCE PULLED OVER, DRIVER NOTICED THE CAR IS LEAKING. THE IGNITION WOULD NOT GO. IT WAS EXAMINED AND SHOWED THAT THE ROD PUNCTURED THE ENGINE AS WELL AS THE OIL FILTER, TRAILING OIL FOR MORE THAN A MILE. THE OIL WAS BURNING IN THE PUNCTURED ENGINE AND CAUSED THE SMOKE. THE CRANK SHAFT BROKE IN HALF NOT ALLOWING STARTER TO GO AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388617January 17, 2021
ENGINE, POWER TRAIN
MY 2017 HYUNDAI TUCSON CONSUMES MORE THAN 3 QUARTS OF OIL BETWEEN FILTER CHANGES. I NOTICED THE OIL CONSUMPTION AROUND 36K MILES. I HAVE TAKEN THE CAR TO SOUTHTOWN HYUNDAI (RIVERDALE, GA) MANY TIMES FOR THIS ISSUE. THE DEALER DID 3 OIL CONSUMPTION TEST, ALL FAILED. I WAS TOLD NOTHING CAN BE DONE AT THE MOMENT. I EVEN REACHED OUT TO CORPORATE, WITH NO RESPONSE BACK. THE VEHICLE CURRENTLY HAS 75K MILES ON THE ENGINE. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387557January 11, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN ON ANY HILL (REVERSING OR FORWARD), IN HEAVY BUMPER TO BUMPER TRAFFIC, AND IN SOME INTERMITTENT SITUATIONS, THE VEHICLE EXPERIENCES A LOSS OF POWER. THE SCARIEST PART OF THIS IS THAT THE CAR JOLTS QUICKLY ONCE IT FINALLY "FINDS A GEAR" AND DECIDES TO GO. WHEN MY CAR DIES BECAUSE IT CAN'T DEAL WITH SLOWER BUMPER TO BUMPER TRAFFIC, THERE'S A PROBLEM! WHEN I'M TRYING TO BACKUP ON A HILL AND THERE'S AN OBJECT BEHIND ME AND I NEARLY HIT IT BECAUSE I CAN'T GET THE CAR TO GO, IT'S A PROBLEM. IT'S A MANUFACTURERS PROBLEM THAT YOU AND THEY KEEP IGNORING! JUST LIKE THE FIRES THAT THEY IGNORED FOR YEARS. THE DEALERSHIPS REPORT TO HUNDREDS OF CUSTOMERS THAT THIS IS NORMAL. IT IS NOT NORMAL. FROM WHAT I HAVE FOUND IN MY RESEARCH, IT'S CAUSED BY A COUPLE OF THINGS. THE FUEL FILTER IS CONSTANTLY DIRTY FROM WHATEVER FUEL TANK COATING HYUNDAI USED ON THE INSIDE OF THE FUEL TANK THAT IS FLAKING OFF. THE SECOND REASON IS A PROBLEM WITH THE DCT. IT SHOULD BE ENGAGING THE 1ST GEAR AND IT'S NOT. IT SHOULD BE SOMETHING AS SIMPLE AS AN UPDATE WITH THE COMPUTER SYSTEMS BUT HYUNDAI DOESN'T CARE ABOUT KEEPING THEIR CUSTOMERS SAFE. IT'S RIDICULOUS THAT HUNDREDS AND THOUSANDS OF PEOPLE COMPLAIN ABOUT THESE ISSUES AND NOTHING IS DONE. NOT AN INVESTIGATION UNTIL THEY GET ENOUGH AND SOMEONE PAYS A LAWYER TO DO IT.BECAUSE THIS HAPPENS ALL THE TIME, I AM PUTTING THE ESTIMATED DATE OF PURCHASE LIKE OTHER CUSTOMERS HAVE DONE ON HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387569January 11, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE DONE A SIGNIFICANT AMOUNT OF RESEARCH AND FOUND THAT THE HYUNDAI TUCSON HAS THREE POTENTIAL PROBLEMS THAT CAUSE THE ISSUES WITH THE STALLING/LOW POWER ON TAKEOFF. I BELIEVE THAT PART OF IT MIGHT BE THE TRANSMISSION NOT ENGAGING PROPERLY IN 1ST GEAR AND THAT SHOULD BE SOMETHING THEY CAN FIX WITH A COMPUTER UPDATE. THE SECOND FROM WHAT I'VE READ IS THAT THE FUEL TANK HAS A MATERIAL FLAKING OFF ON THE INSIDE OF THE FUEL TANK CAUSING THE FUEL FILTER TO BE DAMAGED/CLOGGED. THE THIRD AND FROM WHAT I HAVE READ, THE REASON SOME OF THE TUCSONS FAIL IS A BAD CRANK SHAFT. MY GUESS IS THAT THE BAD CRANK SHAFT HAPPENS OVER TIME AND THAT THE PROBLEMS START WITH THE FUEL CLOGS. THE FUEL SYSTEM NEEDS TO BE EXAMINED TO ENSURE THAT THE "FLAKING OFF" MATERIAL DEFECT INSIDE THE TANK IS NOT THE CAUSE OF THE FUEL FILTER BEING CLOGGED AND EVENTUALLY THE CAR FAILS. THE LOSS OF POWER IS SCARY AND DANGEROUS AND MUST BE RESOLVED. WOULDN'T IT BE CHEAPER IF HYUNDAI REPLACED ALL THE FUEL TANKS ON THE CARS WITH ONE THAT DOESN'T HAVE A DEFECTIVE MATERIAL COATED ON THE INSIDE OF THEM RATHER THAN REPLACE MOTORS AND KEEP DOING WORK ON THEM OVER AND OVER AND OVER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386743January 6, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
NHTSA #20V543000 RECALL NUMBER 195 STILL HAS NO REMEDY FOR THIS YEAR MODEL. THE DEALER I JUST BOUGHT MY VEHICLE FROM HAS 13/14 CERTIFIED PRE OWNED WITH OPEN RECALLS OF THIS NATURE. I PURCHASED AND THEN WAS TOLD I COULD NOT TAKE IT UNTIL THE RECALL WAS FIXED. UNDERSTANDABLE AND APPRECIATED. THE NEXT DAY NOBODY WOULD ANSWER MY TEXTS OR MESSAGES. UPON RESEARCHING I SEE WHY. OBVIOUSLY I DO NOT WANT TO DRIVE MY CHILD AROUND IN A 'NEW' VEHICLE THAT MIGHT CATCH FIRE. WHY DO YOU ALLOW THEM TO CONTINUE TO SELL THEM? WHY ISN'T THERE A REMEDY AFTER 2.5 YEARS?!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385833January 4, 2021
ENGINE
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ENGINE FAILURE WHILE DRIVING. *AS THE CONSUMER STATED THE ENGINE SEIZED DUE TO METAL DEBRIS IN THAT WAS NOT COMPLETELY REMOVED FROM THE CRANKSHAFT. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385719December 31, 2020
UNKNOWN OR OTHER
THE AUTOMATIC DUAL CLUTCH HESITATES WHEN ATTEMPTING TO ACCELERATE AND HAS ALMOST CAUSED MULTIPLE ACCIDENTS ON THE EXPRESSWAY DUE TO THIS ISSUE, ESPECIALLY WHEN MERGING OR TURNING. VEHICLE STALLS FOR 30 SECONDS OR MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385299December 28, 2020
ENGINE
ENGINE LOST OIL PRESSURE TO ROD BEARINGS. NO WARNING LIGHTS OF ANY KIND. THE CONNECTING ROD BEARINGS WERE VERY LOUD AND ENGINE STALLED A FEW TIMES. I HAD VEHICLE TOWED TO DEALERSHIP. THE SYMPTOMS CAME ON SUDDENLY, WITHOUT CHECK ENGINE CODES OR WARNINGS. THE FACTORY DENIED RESPONSIBILITY, SAYING THE WARRANTEE EXPIRED. I AM NOT CLAIMING WARRANTEE COVERAGE, BUT THE SYMPTOMS ARE VERY SIMILAR TO RECENT RECALL AND SAFETY RECALL ISSUES FOR WHICH NHTSA FINED HYUNDAI FOR NEGLIGENCE. NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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