Hyundai Tucson Complaints (2011)

124 consumer complaints on file.

#11221128June 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000(ENGINE) WAS RECEIVED. TWIN CITY HYUNDAI (3024 AIRPORT HWY, ALCOA, TN) AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220424June 16, 2019
ENGINE, UNKNOWN OR OTHER
HYUNDAI MOTOR AMERICA IS CONDUCTING A SAFETY RECALL TO INSPECT, AND IF NECESSARY, REPLACE THE ENGINE ASSEMBLY IN CERTAIN MODEL YEAR 2010 THROUGH 2013 HYUNDAI TUCSON VEHICLES EQUIPPED WITH 2.4 LITER THETA-II ENGINES PRODUCED FROM MARCH 3, 2010 TO DECEMBER 31, 2012 BY HYUNDAI MOTOR COMPANY AT THE ULSAN PLANT IN THE REPUBLIC OF KOREA. SAFETY RISK THE SUBJECT VEHICLES MAY HAVE AN ENGINE OIL LEAK FROM THE SEAL BETWEEN THE OIL PAN AND ENGINE BLOCK WHICH, IF LEFT UNREPAIRED AND OPERATED OVER TIME COULD EVENTUALLY LEAD TO ENGINE DAMAGE. A DAMAGED ENGINE COULD LEAD TO HIGH SPEED STALL AND IN LIMITED CASES, A VEHICLE FIRE. MY AIR CONDITIONER HAS STOPPED WORKING AND TWO OF MY DOORS LOCKING MECHANISMS ARE NO LONGER WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220433June 16, 2019
ENGINE
FEB 28,2019 MANUFACTURER RECALL NUMBER181 NHTSA RECALL NUMBER19V063 RECALL STATUSRECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA IS CONDUCTING A SAFETY RECALL TO INSPECT, AND IF NECESSARY, REPLACE THE ENGINE ASSEMBLY IN CERTAIN MODEL YEAR 2010 THROUGH 2013 HYUNDAI TUCSON VEHICLES EQUIPPED WITH 2.4 LITER THETA-II ENGINES PRODUCED FROM MARCH 3, 2010 TO DECEMBER 31, 2012 BY HYUNDAI MOTOR COMPANY AT THE ULSAN PLANT IN THE REPUBLIC OF KOREA. SAFETY RISK THE SUBJECT VEHICLES MAY HAVE AN ENGINE OIL LEAK FROM THE SEAL BETWEEN THE OIL PAN AND ENGINE BLOCK WHICH, IF LEFT UNREPAIRED AND OPERATED OVER TIME COULD EVENTUALLY LEAD TO ENGINE DAMAGE. A DAMAGED ENGINE COULD LEAD TO HIGH SPEED STALL AND IN LIMITED CASES, A VEHICLE FIRE REMEDY REMEDY NOT AVAILABLE YET - RECALL 181 TO DATE HYUNDAI HAS NOT CONTACTED US ABOUT A REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219889June 13, 2019
UNKNOWN OR OTHER
TUCSON RECALL: THE CAR SEIZES WHILE IN MOTION, AND REVS IN MOTION WITHOUT THE DRIVER PUSHING THE ACCELERATOR/GAS PEDAL - MEANING THE DRIVER EITHER IS COASTING OR HAS A STEADY PRESSURE ON THE GAS PEDAL, AND THE SEIZING AND REVING OF THE CAR IS MORE THAN AND NOT EQUAL TO THE PRESSURE BEING APPLIED TO THE PEDAL - SO THE CAR IS "RACING" EVEN THOUGH THE DRIVER IS NOT INCREASING PRESSURE ON THE GAS PEDAL. THE CAR ALSO STALLS WHEN FIRST STARTED, UNLESS THE DRIVER REVS THE ENGINE USING THE GAS PEDAL IN PARK. THIS HAS BEEN OCCURRING OVER THE LAST YEAR - DESPITE THE CAR BEING SERVICED EVERY 3,000 MILES - SERVICE PROVIDER CANNOT PROVIDE DIAGNOSIS OR SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219258June 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED SEIDEL HYUNDAI (6125 SHILLINGTON PLAZA, READING, PA 19607, (610) 775-5100) SEVERAL TIMES AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. A LOANER VEHICLE WAS NOT PROVIDED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218939June 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED OIL LEAKING ON THE GROUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219078June 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HYUNDAI WEST ALLIS (10611 W ARTHUR AVE, WEST ALLIS, WI 53227, (414) 329-3100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210460May 28, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209913May 25, 2019
ENGINE
I RECEIVED AN INTERIM ENGINE RECALL LETTER FROM HYUNDAI IN MAY 2019' I CALLED THE DEALERSHIP TO GET MY CAR LOOKED AT AND THEY SAID THERE IS NO REMEDY YET AND TO WAIT FOR THE 2ND RECALL LETTER-I NEVER RECEIVED THE 2ND RECALL LETTER ' I WAS DRIVING TO WORK ON MONDAY, MAY 20TH 2019 AND I MADE A LEFT TURN ONTO A STREET AND MY CAR DIED IN THE MIDDLE OF THE STREET WHILE IN MOTION WITH NO WARNINGS WHATSOEVER-WAS NOT ABLE TO START CAR OR JUMPSTART IT '-MY CAR WAS IN THE MIDDLE OF THE STREET AND I HAD TO ASK A NEIGHBOR TO HELP ME MOVE THE CAR TO THE SIDE OF THE STREET 'MY HYUNDAI TUCSON IS 2011 AND HAS 79,000 MILES' CALLED A TOWING SERVICE TO GET IT TOWED TO THE DEALERSHIP AND THEY DID NOT GIVE ME A LOANER CAR-I HAD TO RENT A CAR OUT OF POCKET AND WAS TOLD I'M ONLY BEING REIMBURSED $38/DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209489May 23, 2019
STRUCTURE:BODY, SERVICE BRAKES, ENGINE
HIGHWAY, BRIDGE, FOLLOWING SIGNIFICANTLY FAR BACK. CAR STOPS AHEAD AND I BRAKE IN PLENTY OF TIME (MY SON WAS IN THE FRONT SEAT AND CAN ATTEST TO THAT). CAR BRAKES BUT VERY SLOWLY, NOT IN TIME SO WE HIT THE STATIONARY CAR AND THEN WE WERE HIT MUCH HARDER FROM BEHIND. AIRBAGS DEPLOYED. THE CAR IMMEDIATELY FILLED WITH SMOKE WHICH I ATTRIBUTED TO THE AIR BAGS BECAUSE I DID NOT KNOW ANY BETTER. VERY SCARED, I SCREAMED FOR THE KIDS TO GET OUT OF THE CAR. SMOKE WAS GONE BY THE TIME POLICE ARRIVED. WE WERE OK, MY SON AND I HAD SORE RIBS AND WHILE TALKING WITH POLICE MY LEFT HAND WAS BURNING FROM SOMETHING. NOTHING WAS VISIBLE SO I SAW KNOW POINT IN TELLING ANYONE. IT LEFT A RASH AND WITHIN TIME IT PEELED AND NOW IS BACK TO NORMAL. A FEW DAYS LATER, HAD SOME HEADACHES. WENT TO THE ATHLETIC TRAINER AT OUR SCHOOL (I AM A TEACHER) AND WAS PUT ON CONCUSSION PROTOCOL. CAR WAS TOTALED. THE FRONT LOOKED LIKE AN ACCORDION AS WE WERE PUSHED SIGNIFICANTLY INTO THE VEHICLE IN FRONT BY THE CAR WHO HIT US FROM BEHIND. I WAS SO RELIEVED THAT EVERYONE WAS OK THAT I REALLY DID NOT THINK ABOUT IT UNTIL RECALL NOTICE CAME FOR THE CAR WHICH OF COURSE WAS ALREADY GONE. ENGINE PROBLEMS WITH "OIL LEAKS AND POSSIBLE SPONTANEOUS FIRES, INCREASING RISK FOR ACCIDENT" IS THE WORDING ON THE RECALL.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11209306May 22, 2019
ENGINE
CAR HAD BEEN STARTING UP ROUGH BY. ALSO UNDER MY CAR ON DRIVERS SIDE UNDER PLASTI COVERING HAD A STREAM OF BLACK FLUID THAT LOOKED LIKE OIL AND SMELLS LIKE GAS.ALSO INSIDE ITS SMELLS. 2ND TIME IT DID THAT AND SEEMS LIKE AFTER I FEEL UP ALL THE WAY IT DOES IT THEN STOPS TILL I FILL UP AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206928May 10, 2019
ENGINE, UNKNOWN OR OTHER
TAKATA RECALL : I HAVE TO DRIVE 47 MILES ON A FAST PACED HIGHWAY IN SOUTHERN FLORIDA IN ORDER TO GET TO MY JOB, DAILY. MULTIPLE TIMES A WEEK I EXPERIENCE A STALL WHILE TRAVELING AT HIGH SPEEDS ON THE HIGHWAY. I TOOK MY CAR TO A LOCAL HYUNDAI DEALERSHIP RECENTLY AND THEY DID NOT EVEN KNOW ABOUT THE UPCOMING RECALL. FOR MONTHS, I HAVE BEEN HAVING TO DRIVE MY CAR AND FEEL UNSAFE. I HAVE TO GO TO WORK, AND I DO NOT HAVE ANOTHER VEHICLE OPTION. I FEEL UNSAFE AND AM INCREDIBLY UPSET THAT HYUNDAI HAS NOT FOUND A RESOLUTION YET. IF THIS PROBLEM IS NOT FIXED SOON I WILL BE FORCED TO GET ANOTHER VEHICLE, REGARDLESS OF MY FINANCIAL SITUATION. MY NEXT VEHICLE WILL NOT BE A HYUNDAI, SOLELY BECAUSE OF THE AMOUNT OF TIME THIS RECALL RESOLUTION IS TAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197177April 18, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON'S HYUNDAI OF URBANA (LOCATED AT 1101 NAPLETON WAY, URBANA, IL 61802, (217) 364-7894) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196861April 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE MECHANIC FOUND THAT THE ENGINE WAS LEAKING OIL FROM THE OIL PAN AREA. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 68,122. *DT *TR *LN 4-17-2019: CALLED HYUNDAI AND SCHEDULED A CHECKUP OF THE VEHICLE AT THE LOCAL DEALERSHIP. A CASE WAS OPENED WITH HYUNDAI REGARDING THIS. 5-17-2019: VEHICLE CHECKED BY DEALER, DEALER MENTIONED WILL SUBMIT THE OIL PAN SEAPAGE TO HYUNDAI FOR NEXT ACTIONS AND WAS TOLD WILL BE GIVEN A CALL BACK. ATTACHING THE FINDINGS FROM THE DEALER. NO RESPONSE FROM HYUNDAI. 11-14-2019: PHOTOS OF OIL PAN LEAK AGAIN SENT BY DEALER TO HYUNDAI MOTOR AMERICA. HYUNDAI DELCINED TO REPAIR, STATING VEHICLE WAS NOT INVOLVED IN THE HYUNDAI RECALL-181 AND IS OUT OF WARRANTY (OIL PAN LEAK FOUND IS SIMILAR TO NHTSA CAMPAIGN NUMBER: XXXXXXXXX). ATTACHING THE RESPONSE FROM HYUNDAI. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196689April 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ROUTE 60 HYUNDAI, 8575 20TH ST, VERO BEACH, FL 32966, (772) 569-6004) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195749April 12, 2019
ENGINE
THERE IS A RECALL OUT ON MY VEHICLE. MANUFACTURER RECALL NUMBER 181/NHTSA RECALL NUMBER 19V063. THE PROBLEM IS THAT THERE IS NO REMEDY YET AVAILABLE FOR THIS AND THEY ISSUED THE RECALL IN FEBRUARY. I TOOK MY VEHICLE IN FOR P.M. SERVICE AT THE HYUNDAI DEALERSHIP, AND THEY TOLD ME MY VEHICLE WAS INDEED SYMPTOMATIC OF THE NATURE OF THE RECALL (LEAKING FLUID BETWEEN ENGINE BLOCK AND OIL PAN), BUT THAT HYUNDAI DID NOT YET HAVE A REMEDY. WHEN I LOOK UP THE RECALL ON THE NHTSA WEBSITE, IT SAYS,"IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA..." I FEEL AS THOUGH, GIVEN THE POTENTIAL RISK (FAILURE AT HIGH SPEED/POSSIBLE ENGINE FIRE) AND TIMELINE (RECALL ISSUED IN FEBRUARY - NO REMEDY YET AVAILABLE IN MID APRIL), HYUNDAI HAS INDEED FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER. FURTHERMORE - I HAVE RECEIVED NO OFFICIAL COMMUNICATIONS FROM HYUNDAI REGARDING THIS MATTER WHICH I FIND UNPROFESSIONAL AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195374April 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PREMIER HYUNDAI OF TRACY 3480 NAGLEE RD, TRACY, CA 95304 (209) 820-3550 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CALLED BUT THE CONTACT WAS NOT ABLE TO SPEAK TO A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183991March 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO HYUNDAI GREENFIELD (6133 S 27TH ST, GREENFIELD, WI 53221, (414) 238-2000) WHERE THE DIAGNOSTIC TEST DISPLAYED "INTERNAL ENGINE NOISE SCAN FOR DTC MULTIPLE CODES CAM SHIFT OVER ADVANCED". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140810October 17, 2018
AIR BAGS
I WAS INVOLVED IN A CRASH, I WAS CUT OFF AND REAR ENDED A CAR GOING ABOUT 35 MILES AN HOUR. MY AIRBAGS DID NOT DEPLOY, DESPITE THE FACT THAT MY CAR APPEARS TO BE TOTALED, AND WAS STRUCK IN THE FRONT END, WHICH IS WHEN THEY SHOULD DEPLOY. I NOW HAVE PAIN IN MY NECK, SHOULDERS, AND HEAD, AND AM DIZZY BUT UNABLE TO SLEEP BECAUSE OF VERTIGO.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11113907July 26, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION HAD A LEAK. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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