Hyundai Tucson Complaints (2014)

202 consumer complaints on file.

#11513245March 22, 2023
ENGINE
I just financed this vehicle with okcarz with in first week I was driving and my car jerked engine light flashing and car won’t accelerate call warranty sent me to a mechanic who only reset my engine light I have video of him saying a code came up and he didn’t change it because it sounded good gave it back and happened a week later on the interstate I could of gotten killed spoke to warranty again sent me back to him for him to tell me that he can’t change what the problem is because okcarz won’t let him he also told me that give my car back in his experience with working for them he’s had to replace engines and it will lock up he told me not to tell them that he told me that they are a scam after leaving the car with him I called warranty and still told them everything he said she replies why is he saying that Instead he should fix the problem if the engine needs replacement I said I don’t know ma'am she calls me 10 minutes later telling me to go pick my car up that they are dropping me from dealing with him and want my to bring it to Nissan dealer in [XXX] upon arrival he doesn’t even speak to me I get my car keys and again he resets my engine light problem isn’t fixed I drive to [XXX] Nissan only from them to tell me they can’t check it until the engine light comes off that I have to drive until it does ridiculous mean while I’m paying 575 car payments week later engine lights back on I report to warranty they tell me I have to pay for diagnostic to find out what’s going on which is over 100$ I am on social security I am disabled my money goes to my car and what’s left is only so much to survive I feel hopeless I spoke to my financial bank they won’t transfer the loan to another car and if I want to trade I have to wait 2 years my car is not drivable and I’m paying for it I told the bank everything all she told me was they will call manager of warranty to call me I left voicemails with warranty still no call it’s been 3 months dealing with this I need help INFORMATION Redacted PURSUANT TO THE FREEDOM OF IN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511613March 13, 2023
FUEL/PROPULSION SYSTEM
The contact owns a 2014 Hyundai Tucson. The contact stated that the oil warning light was illuminated. The contact then stated every two weeks he had to add two to three quarts of oil and he noticed that a dark gray cloud of smoke came from the tailpipe. The vehicle was taken to the dealer where the oil line was replaced and an oil consumption test was advised however, the test was not performed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508879February 24, 2023
ENGINE
Engine quit working doing 60 MPH on interstate leaving my 20 year old daughter stranded on the side of the road in a remote area. Highway Patrol had to come get her to keep her safe. Hyundai refuses to replace the engine under the Theta engine Judgement as required by law because they state recall 953 was not done but we were never notified, and this page does not indicate there is a 953 open recall on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506347February 9, 2023
SERVICE BRAKES, ENGINE
As I was driving on 76 in Philadelphia pa my engine seized it wouldn't go over 5mph. I panicked because of the highway I was on that. I put my hazard lights on as I made my way over to the side. My car was towed to the dealership this is the 3rd engine that is being replaced. Th whole dashboard lit up prior to the engine and its still showing no recall on my car. Yet the dealership said its part of it. So now I'm waiting for a new engine once again. I just reached 72,000 miles. They did give me a loaner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506238February 8, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the ABS, DBC, and ESC warning lights illuminated. The vehicle was taken to the dealer. The dealer performed the recall repair under NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the failure recurred. The dealer determined that the ABS assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,745.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501391January 12, 2023
ENGINE
2014 Tucson shut down twice while driving on the interstate, loss of power, wouldn't crank., consuming lot of oil constant misfires and has replaced the cat. converters twice. Hyundai has been of no help at this point
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492953November 9, 2022
ENGINE
The contact owns a 2014 Hyundai Tucson. The contact stated while driving 70 MPH, the vehicle would not properly accelerate. There was no warning light illuminated. The contact was able to pull over and added oil to the engine. The vehicle was taken to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted but offered no assistance. A case was filed. The failure mileage was 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492959November 9, 2022
ENGINE
My car stopped abruptly on my way home. Tried to restart the car to no avail. Placed a call to McGovern Hyundai dealership in Leominster Ma and they ask me to hold, They informed me my car is part of a safety recall and needs to be tow over. I did as instructed, McGovern dealership informed they will work it out with Hyundai Motor America. I received two letters in my mail, One for safety recall and they will be fixed at NO CHARGE. Dealership informed me my engine work is not part of a recall and i should pay for the charges. Further checks reveals that my car model, year and make was part of a class action lawsuit which Hyundai settled due to failure of engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491647October 31, 2022
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the TPMS warning light illuminated. The vehicle was taken to the dealer and the TPMS was reset; however, the failure recurred. The dealer confirmed that parts were not yet available to perform the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,252. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491123October 27, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491160October 27, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491213October 27, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have been receiving recall notices from Hyundai since approximately March 2022 for a fire risk related to the anti-lock breaking system, and to date they have not implemented a repair or fix or given any indication of the time frame in which I can expect a fix to be completed. I went to the dealer several months ago and they indicated that they did not have any information on how long it would be until a repair is implemented. I just received another letter this week (November 2022), almost 8 months since my first notification, and the letter states the same information. Hyundai should have to provide replacement vehicles or reimburse us for our vehicle. I do not feel safe with a car that can suddenly catch on fire. In addition, I cannot simply park my vehicle outside or away from structures. I work in a Government building and park in a public parking garage for work with hundreds of other people in a highly populated area with no street parking. Their suggested solution is nonsense and unworkable. I am concerned that they are not doing what needs to be done to get this recall handled. It has also diminished the value of my vehicle and I could not possibly sell it or obtain the same value with an open recall with no foreseeable solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490909October 26, 2022
ELECTRICAL SYSTEM, ENGINE
The engine malfunctioned within the first 8 months of me purchasing the vehicle. It just randomly stopped working one day. The dealership was able to succesfully replace the engine under warranty (at least that’s what they told me they did) however, the same issue arose another 8 months later. I’ve done everything I needed to do as far as getting the oil changed and maintaining the vehicle. The engine light would repeatedly flash on and off so I assumed it was a malfunction because I just had the engine replaced. I took it to a local mechanic to get evaluated and they determined the engine was really bad and needed to replaced again. I reached back out to the dealership to notify them and they reached out to my extended warranty company. The extended warranty company denied my claim stating it is not covered due to the engine causing the insides of the vehicle to melt. Now I have a car that I am unable to drive due to no fault of my own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490974October 26, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490998October 26, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. The consumer wants the manufacture to be held accountable for detailing or paint job.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490789October 25, 2022
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Car keeps throwing "P1326 glow relay short circuit" code. This is the 3rd time it has happened in 3 weeks of driving it. Engine power is limited, engine is knocking and squealing, wheels are locking up while driving, engine keeps dieing while actively moving and accelerator is pressed. Just purchased the car in used market with 105k on odometer. At time of purchase dealer indicated the they had to put a new top end into engine to get it to run. This car is the most expensive LEMON I have ever encountered!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490589October 24, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490638October 24, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488179October 6, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the local dealer was contacted several times and failed to return the call to schedule a recall repair appointment. The contact stated that while reversing and depressing the brake pedal, the brake pedal emitted an abnormal sound. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486166September 24, 2022
ENGINE
2014 Hyundai Tucson bought used with 20,781 original miles in November 2021, thru an estate sale. On December 01, 2021, took the vehicle to dealer for analysis on an engine knocking noise that would not go away by driving it. I then researched the problem on the internet, and read these Hyundai engines had bad engine manufacturing defects, and regularly had engine failures, with some blowing a hole thru the engine block a causing fires. After tests at the dealer, they stated it had “past” the engine knock noise test and I could bring in back at a later date for another test. They stated they could not do anything with it passing the noise test. I told him I could not use a car that was defective and not safe. I told him I knew Hyundai had settled engine failure lawsuits. No other attempts or offer was made. On 02/23/22, I took the vehicle to the dealer again for another engine knock noise test. I believed the noise was now louder and stronger. After being tested again, the dealer stated it past the test again, and they could not replace the engine without a failed test. The dealer stated to come back when it fails or makes a really loud knocking noise. I told him I did not want it to blow up on me or make me cause an accident on the freeway before they would act. They stated it needed to fail the noise test. I told them I did not like this at all. Was told to keep using it until it failed. On 09/22/22, I spoke to the dealer representative in person. He was very busy, I asked him to keep my engine noise case open on my car, as it was still making a loud knocking noise. He stated it was closed now. He offered no other further assistance on my problem, and started to talk to some else. I felt I was just blown off. Now, I guess they want the engine to blow up before any thing is done to fix it. I further believe they don’t care if it causes an accident. Even though they know of the problem of engine defects, they refuse to just fix it with another engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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