Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11460785April 14, 2022
SERVICE BRAKES, HYDRAULIC:FLUID
The contact owns a 2016 Hyundai Tucson. The contact stated while coming to a stop at approximately 2 MPH at a traffic light, the vehicle rolled forward, failing to come to a complete stop, and collided with the rear bumper of the vehicle in front. The contact stated that the "four-way braking" warning light and another unknown light were illuminated. The contact stated that there was damage to the rear bumper of the vehicle in front. The police were called but no report was written and there were no injuries. The contact had driven the vehicle to a local dealer where it was diagnosed with an issue with the ABS related to NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and needed to be taken to a manufacturer dealer for repair. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11459998April 7, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Tucson. The contact stated that the brake pedal made an abnormally loud grinding sound while depressed. There was no warning light illuminated. The contact was able to drive the vehicle to her residence. The vehicle was taken to an independent mechanic the next day. The independent mechanic diagnosed that the vehicle rear brakes had failed; and both the rear brakes and rotors were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460044April 7, 2022
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the oil level warning light was flickering. The contact stopped and checked the oil level and continued to drive. While driving, there was an abnormal sound coming from the vehicle before the engine seized. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 92,976.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459599April 4, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Multiple door latches failing all within the past 6 months, UNABLE to open from inside or outside. Rear doors both failed within weeks of each other. Front driver's side door is now beginning to stick, which is how the other failing doors began to initially fail. If you Google this issue, you will see it is a common problem for 2016 Hyundai Tucson model. This is a critical issue as all door latch assemblies are failing at the same time on my vehicle, which will make it nearly inoperable, as well as a safety issue if I or my 3 children are unable to enter or exit the vehicle. I took the vehicle to a local ASE certified repair shop and they stated that the cables inside the latch assembly become stretched or compromised. They were able to perform a temporary fix, but they said in order to completely fix the issue, the entire latch assembly needs replaced. The temporary fix did not even last for 3 days and cost me $300. Cost for the assembly part alone for one door is approximately $200. If you add that to labor, I will be spending nearly $1,600 to replace all 4 door latch assemblies. This should not be the consumer's responsibility as it is an ongoing issue for this make and model year. I have submitted a complaint for recall directly to Hyundai US, but this is a critical issue, and something needs to be done immediately!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459129March 31, 2022
ENGINE, POWER TRAIN
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed and attempting to merge into traffic, the vehicle failed to accelerate as needed. The contact stated that the vehicle failed to accelerate above 40 MPH while depressing the accelerator pedal. The contact stated that the vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458794March 29, 2022
STRUCTURE:BODY
Rear passenger door will not open from inside or outside when clearly unlocked. Safety concern if must exit vehicle quickly in case of emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458881March 29, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked, she attempted to open the front passenger's side door using the driver's side power door lock switch however, the door failed to unlock. The contact engaged the front passenger's side door lock switch but the door failed to unlock. The contact also stated that the door would not unlock from the outside. There were no warning lights illuminated. The contact continued to manipulate the door switches until the front passenger's side door unlocked. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457606March 21, 2022
UNKNOWN OR OTHER
While exiting from interstate the car lights all went out and the car stopped and nothing would work. After a little time the car started and warning lights were on dash. I drove home and then the light would not shut off and I had to manually go turn them off. The new morning the car started and no warning lights were on. Now the radio turns off on it on and the cruse control is not setting. Also the drivers side window stops in when going up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457215March 18, 2022
ENGINE
Traveling with my family my vehicle just completely gave out at high speeds on the highway. I managed to safely navigate to the shoulder and wait in the freezing cold for a tow. Initially I was told the issue was due to lack of maintenance but upon further investigation it was uncovered that this was an unaddressed recall issue. The engine threw a rod bearing and caused damage to the rod, engine, battery, and spark plugs causing all to be replaced. There were no indications of what was about to happen prior to it happening. Thank God there weren’t more people on the road or that we weren’t in a different area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456257March 11, 2022
POWER TRAIN
My car has an unresponsive accelerator pedal, delayed or no acceleration, jerking, shuddering, shaking, and stalling. The defects cause dangerous and unsafe conditions, including failing to shift, stalling and delayed or unresponsive acceleration, especially from a stop. I have been stuck on major highways and have had to disconnect battery and wait just to get the car to restart and actually move. I have had to be towed just to get out of the way of traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456266March 11, 2022
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at various speeds, the front driver’s, front passenger’s, and rear driver’s side windows would independently lower without warning. The contact stated that each window regulators had gradually failed over time. The contact then stated that while driving at approximately 65 MPH, the passenger’s side front window shattered into tiny pieces and fell inside the vehicle. The contact was able to drive the vehicle home and had an independent mechanic come to her home to replace the front passenger’s side window. In addition, the contact stated that the rear passenger’s side door would fail to open from both inside and outside the vehicle. The contact had yet to notify either the dealer or the manufacturer of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455474March 7, 2022
EXTERIOR LIGHTING
I have had problems with two trailer hitch sending units causing brake lights to be constantly illuminated. Hyundai has issues a recall for my model year on this issue, but for some reason my VIN is not covered in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455538March 7, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 Hyundai Tucson. The contact stated that while at a complete stop, the vehicle would hesitate upon depression of the accelerator pedal as the wrench warning light would illuminate on the instrument panel. The contact took the vehicle to an independent mechanic where they changed the rear driver’s side tire and cleared the code; however, the hesitation persisted after the repair. The vehicle was taken back to the independent mechanic where they replaced the engine booster as well as eight bolts that had been fractured on the intake manifold while the booster was being replaced. Despite the second repair, the failure persisted and the vehicle was taken back to the dealer. The contact was informed that the vehicle was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and would be towed to a dealer for further assistance. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the independent mechanic. The failure mileage was 75,858.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455006March 3, 2022
ENGINE
SINCE I PURCHASED THE CAR, THERE HAVE BEEN INTERMITTEN TIMES WHEN THE CAR HESITATES AND DOES NOT ACCELERATE AFTER BEING STUCK IN TRAFFIC. IT IS BOGGED DOWN AND DOES EVENTUALLY MOVE. WHEN THIS ORIGINALLY HAPPENED THE VECHILCE WAS BROUGHT IN TO THE DEALER AND THEY ADVISED THERE WAS A RECALL FOR TRANSMISSION PROGRAMMING AND THAT WAS DONE. PRIOR TO 100,000 MILES ON THE CAR, THE TRANSMISSION NEEDED TO BE REPLACED AND I WAS TOLD THIS WOULD SOLVE THE PROBLEM. BUT IT DID NOT - THE BOGGING AND HESITATION HAPPENED LESS FREQUENTLY, BUT CONTINUED. IN 2021, I HAD TO REPLACE THE TURBO BECAUSE THE VECHILE WAS BOGGING DOWN AND THE CODES INDICATED IT WAS THE TURBO. AFTER THE TURBO WAS REPLACED, MY CAR BEGAN BURNING SIGNIFICANT AMOUNTS OF OIL. SOMETIMES, I COULD GO 2,000 miles, others only 1,000 and most recently 250-500 MILES BEFORE MY CAR WOULD START BOGGING AGAIN AND NEED 2 QUARTS OF OIL. AFTER FILLING MY CAR IN EARLY FEBRUARY WITH OIL AND DRIVING LESS THAN 100 MILES, MY CAR STARTED BOGGING AND SPUTTERING WHILE DRIVING AND MAKING AWFUL NOISE. THE CODES INDICATED IT NEEDED COILS, WHICH I HAD REPLACED BUT THE ENGINE HAS NO COMPRESSION. AFTER READING AND RESEARCHING THIS IS A KNOWN PROBLEM WITH THE 2016 TUCSON 1.6T AND A DEFECT THAT WAS CORRECTED IN THE ENGINE IN 2018. HYUNDAI SHOULD BE RESPONSIBLE FOR THIS AND BE REQUIRED TO MAKE OWNERS WHOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453339February 22, 2022
UNKNOWN OR OTHER
The drivers side door almost never opens, I have to open the passenger side door to gain entry into the vehicle. In addition, the drivers side window at times will not open. I am not sure if this is an electrical problem. On occasion, this also happens on the passenger side. I do not want to be trapped in my car or have my passengers trapped. Previously the drivers side back door would not open and the dealership replaced the latch. At times I still have issues with the door opening from the inside and out, despite being unlocked. Rear driver side door does not open. It is not locked, child locks are not on. After reading multiple online forums it appears Hyundai is aware of the issue and not creating a Recall for this issue. The lock actuator needs to be replaced, Hyundai is charging outrageous fees to have this resolved. This is a HUGE safety issue. If the vehicle is in an accident any person sitting in the front drivers side, front passenger side and back seatsof the vehicle would not be able to get out of the vehicle on the rear driver side of the vehicle. This is a huge safety concern if I were in an accident and could not open this door. I have seen DOZENS of other reports of people having this same issue and a recall should be issued immediately to fix this potential life threatening and dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452867February 18, 2022
ENGINE
The engine has been consuming too much oil for a few months now. Most recently, an oil change was done on 2/17/2022 after driving 879 miles by an independent mechanic, and there was only 2.5 quarts of oil left. This occurred after the Hyundai dealer said that it passed an oil consumption test. Also on two occasions, the dashboard lights and headlights went out while driving, then came back on moments after. This has not been replicated. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452722February 18, 2022
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact’s son stated that while stopped, there was a knocking sound coming from the engine. The contact stated that the check engine warning light was illuminated. The local dealer was contacted via the telephone and informed of the failure; the dealer suggested that the vehicle be brought to the dealer for assistance. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452621February 17, 2022
ENGINE, UNKNOWN OR OTHER
On Friday, September 11, 2022, I had just returned from running errands. I parked the car, which had no warning lights on whatsoever, and exited the vehicle. A few seconds later, smoke started streaming out from under the hood. I popped the hood but did not open it, and started toward the house to get some water, thinking that something was overheated. Before I had taken ten steps, flames were shooting out from the hood. I called 911, but before the fire department arrived, part of my house also caught fire. It has been inspected by the fire marshal and my insurance company.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11452269February 16, 2022
UNKNOWN OR OTHER
Rear driver side door does not open. It is not locked, child locks are not on. After reading multiple online forums it appears Hyundai is aware of the issue and not creating a Recall for this issue. The lock actuator needs to be replaced, Hyundai is charging outrageous fees to have this resolved. This is a HUGE safety issue. If the vehicle is in an accident any person sitting in the back seat of the vehicle would not be able to get out of the vehicle on the rear driver side of the vehicle. Why hasn't a recall been issued???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451895February 14, 2022
ENGINE, UNKNOWN OR OTHER
Car started eating oil after 110K miles. Seems as if 2 quarts low in 3,000 miles between oil changes. Started carrying extra oil and checking level during and after long trips. at 140,000 miles the turbo charger failed and engine failed in the middle of pulling out of a parking lot. No lights on instrument panel ever lit up until 40 miles before the engine failed. Oil light never came on as engine oil was burned up in the turbo. Car is now dead and needs a new engine. Internet posts show numerous Hyundai owners with the 1.9 liter turbo engine experiencing the same problem.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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