Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11465278May 19, 2022
ELECTRICAL SYSTEM
When I unlock all doors from the driver side inside you cannot enter the vehicle on the passenger side front door from the outside handle, you have to manually reach over and pull from the inside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465045May 17, 2022
UNKNOWN OR OTHER
The passenger doors, front and back, have stopped opening. The handles from inside and from outside will not open the doors. This is a tremendous safety issue as in the event of a fire, accident, etc people would not be able to exit the vehicle. There is no warning when the doors will not open...it just happens. It has caused a big panic and fear for use of vehicle in the event that soon no doors may operate. This problem is a n issue across the board with Hyundai. Hyundai should be recalling and fixing this before someone is killed because they cannot open a door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464791May 16, 2022
VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2016 Hyundai Tucson. The contact stated that the front and rear driver’s side and front passenger’s side windows fell down inside the door panel. There were no warning lights illuminated. The local dealer diagnosed the vehicle and determined that the window regulators needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,683.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464899May 16, 2022
UNKNOWN OR OTHER
All of the window motors in my doors have broken all at once. The windows will not go down because the motors are broken. There are no warning lights for this. It is is a dangerous risk because if there was an emergency where the windows would need to come down they wouldn’t. I do not see how this isn’t a recall when all FOUR window motors have broken at once.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464602May 14, 2022
ENGINE, POWER TRAIN
Hyundai dealership just gave me my vehicle back after having it for 3 months replacing the engine due to engine failure which a class action law suite was filed about. While having my vehicle they also replaced all the ignition coils and spark plugs, 1 day after receiving my vehicle back my car throws the following codes and has to go back to the dealership. P0353- ignition coils C primary control circuit/open P0354- ignition coils D primary control circuit/open P0420- Catalyst system efficiency bele9 threshold bank 1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464539May 13, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The front driver side door does not open when unlocked. It seems to me a known issue that the lock actuator tends to fail on these doors. This is a huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463921May 9, 2022
POWER TRAIN, UNKNOWN OR OTHER
No or reduced acceleration after stopping, no shifting at all into gear, vehicle hesitating, especially in low gears at speeds less then 10 MPH while idling in traffic. Issues shifting into gear and accelerating when pushing accelerator especially when going downhill. Issue happens nearly every time the vehicle is driven. Rear driver's side door will not open from inside or outside of car. Seems to be an issue with the cable/pulley system. Could definitely be a safety hazard in an emergency situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463625May 6, 2022
POWER TRAIN
Transmission slips when trying to accelerate any. No leaks etc. Almost had a wreck trying to merge onto the interstate with my family in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463457May 5, 2022
ENGINE
I was driving on interstate and my vehicle felt like it was losing power. It felt like the engine was failing. My car started squeaking and flutter when I tried to accelerate pass 65 mph. I took it to delearship and they told me my engine needed replaced. It only had like 89k miles on it. They replaced engine. I picked up SUV, and as I am driving home on interstate my car started to shake and squeal again when I accelerated to 65 mph. It seemed I had to floor the accelerator to get to 65 mph. I took suv back and this time they told me it was the transmission. It is currently in shop getting transmission fixed. Hyundai has had my car now for 4.5 months replacing motor and now transmission. I bought this car brand new, and had issues with this SUV in the past. It would consume a lot oil way before it time for oil change, but dealership did oil consumption test and said it was fine. It lost complete power at traffic stop. Every time I took it to delearshop they would say everything look good. My model Vin number isn’t on the recall list, but I wouldn’t purchase a used 2016 Hyundai, Tucson do to safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463480May 5, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated that both front and rear passenger’s side doors failed to open from inside or outside the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with an actuator failure. Neither the manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463497May 5, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
My passenger door and back drivers side door won’t open when unlocked. You have to open the door from the inside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463387May 4, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door latch failure. The door latches do not work, and become un-openable. 11/2020 & 04/2022. Yes it is currently available for inspection with a non-operational door. Safety issue, cannot exit the car. Cannot get kids out of the car. I cannot get out of the car. No one can open the car door that is affected when unlocked from the inside or the outside of the car. Yes, there are articles, fixes and my personal mechanic and Hyundai mechanics have addressed the previous same issue in 11/2020. The car was inspected by a Hyundai dealer 10/2020 who gave me a quote to replace the door latches and locks. The car was inspected by my mechanic at a Chevrolet dealership as well, who installed part #Hyundai actuator motor Front door lock 81310D3010. The car has not been inspected by police or insurance. The car has had same failure in drivers door that was fixed by a different car manufacturer. The car currently has a different door latch failure. There are no warning lamp indicators. The door simply will not open at all when unlocked causing a problem for anyone to exit the vehicle in an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463234May 3, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated the passenger’s side failed to open from the inside or the outside. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,995.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463102May 2, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
There appears to be a dangerously common malfunction on my 2016 Hyundai Tucson. Without any warning or indication of failure I am unable to open either of my rear passenger doors. Neither from inside, nor outside. The door locks appear to lock and unlock, manually and/or electrically, but the none of the door handles work. First the rear right side, followed by the rear left side a day later. It would be impossible in an emergency for someone to exit or be removed from the vehicle. God forbid there was a fire, or child stuck in a car seat. Vehicle is available for inspection. Though have not been able to have a dealer inspect it yet...Hyundai is not returning my calls. How can this not be a recall yet!! Do innocent people have to die first? There's no reason to have "tombstone legislation". Be proactive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462758April 29, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Passenger rear door will no longer open on first try after locking and unlocking vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462222April 26, 2022
ENGINE
The engine caught fire while driving. The entire vehicle was engulfed in flames as a result. Total loss of vehicle.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11461565April 20, 2022
ENGINE
While climbing the hill on Highway 5 south, the engine RPM dropped so I was moving the car to the shoulder, and while moving, black smoke came out of the engine hood and stopped the car on the shoulder, and then, the fire began to rise under the engine hood. An insurance company investigation determined all losses. Geico Claim #0547433700101042
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11461351April 19, 2022
STRUCTURE:BODY
Passenger rear door will not open from inside or outside. no damage or accident has occurred. door just quit opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461188April 18, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Passenger door has to be forced open when unlocked. Once opened the door works fine. Door works fine from inside. This is a safety issue because if n an accident happens and can't get in the driver's side, rescue workers couldn't get into the passenger side. I've read many customer complaints for the same issue with all doors. This should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461043April 17, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The rear doors on both driver and passenger side will not open. They will not open from the outside or inside. This is a safety concern since I have children in car seats. I am not able to secure my children in their seats. My children are not able to exit my vehicle safely. If I were to be in a collision, first responders would not have access to my children. This is not the first Hyundai Tucson to have this problem as from further research, hundreds or owners have complained of this exact problem. Someone should be held responsible and accountable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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