Hyundai Tucson Complaints (2017)

1,095 consumer complaints on file.

#11505024February 1, 2023
ENGINE
The car is consuming oil at an excessive rate. Oil needs to be added every 2000 miles. The car will start to run loud and struggle but no leaks can be found and the low oil light is not turning on to warn of low oil. This started about 8 months ago and now I have to frequently add oil every 2000 miles which should not be necessary. There is currently a class action lawsuit pending regarding this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504180January 28, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Vehicle is showing transmission issues that match recall issued for same vehicle and model, problems accelerating and misfiring which appears to be dangerous too drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503996January 27, 2023
ENGINE, VEHICLE SPEED CONTROL
the car was unresponsiveness when pushing the gas pedal, delay when accelerating, shaking, and the gears do not seem to change. this causes problems when trying to merge into traffic, make turns and anytime when acceleration is needed. We took it to the dealership said we needed a Dual Clutch kit however the vin does not have a recall therefore want to charge $2264.00. to fix the problem. it is obviously a manufacture defect. the car has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. this problem has been going on for 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503660January 25, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2017 Hyundai Tucson. The contact stated that while reversing out of the driveway, the vehicle failed to accelerate despite depressing the accelerator pedal numerous times. The contact then firmly depressed the accelerator pedal, and the vehicle experienced an unintended acceleration at approximately 35 MPH. The vehicle drove into the neighbor's yard and crashed into the neighbor's house. No air bags were deployed. No injuries were sustained, and medical attention was not received. A police report was not filed. The contact was able to drive away from the scene. The insurance company had the vehicle towed to an independent mechanic for inspection. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11503248January 23, 2023
ENGINE
Engine defective after 70,000 miles driven. Hyundai agreed the engine was defective and agreed to replace engine after it was brought in and diagnosed on December 12th 2022. Vehicle still at dealership awaiting new engine. Dealer stated that engine is on back order as of this date January 23rd 2023, and has no idea when it will be coming in!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503076January 22, 2023
POWER TRAIN
My car shudders upon accelerating at low speeds and hesitated to respond to the gas pedal at low speeds. This shows itself when taking left hand turns where the car will stall for a second or two while turning before the car finally pops and the acceleration kicks in. The transmission feels unresponsive. This has been happening since my car had 5k miles on it but is worse now that it has 35k miles on it. The dealer says this is a characteristic of the dual clutch transmission, and that it’s normal, but it feels extremely unsafe and not normal for an automatic transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502930January 21, 2023
ENGINE
I have had my 2017 Tuscan a month shy of 2 years. Kept up with oil changes. No oil spots on the cement where I park. Had just had an oil change a few weeks prior in fact. I had loss of power. My car wouldnt accelerate so I took it to Bradford Towing in Haverhill Ma and they looked at it and even put in a camera to see the damage. A bearing in the engine blew a whole through a piston causing an oil leak and misfire. My engine is junk now. Key Hyundai of Salem Nh was contacted by Bradford Towing who confirmed it was a known issue and they had repaired over 80 vehicles in the year prior. My particular VIN hasnt been recalled but it should be. I could have been in an accident or worse. Hyundai wont help me because Im not the original owner and I didnt buy it certified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502795January 20, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502635January 19, 2023
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 60 MPH, the check engine warning light was flashing. The contact stated that the vehicle deaccelerated, and the vehicle started shaking. The contact was able to pull over safely, turned off, and then restarted the vehicle and the vehicle operate normally; however, several minutes later the failure recurred. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501110January 10, 2023
ENGINE
While driving on the interstate, my Tuscon started flashing a yellow check engine light and lost power. I had previously had it in to question why it would jerk when just starting. Dealer found nothing. We were able to safely get to the safely to the side of the road. It was towed to a dealership. The dealership said I was going to need a new engine. We did put in a good will warranty claim which the company is currently working on needing pictures from all parts of the engine and the dealer is working with them.. The car is a 2017 and only 107,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500903January 9, 2023
ENGINE
Engine started to misfire on PA turnpike, causing loss of power. Engine light came on. This was on a stretch of road with downhill s-curves at night. Car has been using a quart of oil every 500 or so miles. Turbo disintegrated at 100,000 miles, this current incident happened at 120.000 miles. I believe they are related. So far, Hyundai say that there is no compression in at least one cylinder and they have to disassemble engine to determine extent of problem. Engine codes stated multiple misfires in cylinders 2 and 4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500580January 7, 2023
ELECTRICAL SYSTEM
While driving, all of the warning lights on the dash came on and the car shut off. After pulling over, the car started again. The car was bought on 10/18/22 and the first incident was 11/7/22. It was taken back to the dealership, the lights were turned off and a few days later it happened again. This happened a total of 4 times. The last time only 3 lights came on. As of this complaint, the car has been in the shop since 12/22/22. There were no warnings before the lights came on. The Hyundai mechanic said that those lights mean there are major issues and it could be a safety hazard. The car was not bought at a Huyndai dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500104January 4, 2023
POWER TRAIN
Transmission wants to studder or jump around violently during take off; loss of acceleration at low speeds. Normally have to stop and start again or floor the accelerator to make the vehicle proceed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499576December 30, 2022
ELECTRICAL SYSTEM
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle was shuddering with several unknown warning lights illuminated. Additionally, the speedometer, turn signals, and temperature gauge failed to operate while driving. The vehicle was towed to the dealer, where it was diagnosed with electrical system failure. The dealer replaced the vacuum pump. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to Technical Service Bulletin: 19-01-010H (Tucson Vacuum Pump Sealant Application/Cap Replacement) however, the vehicle was not covered by the TSB. The failure mileage was 78,388. The consumer stated all warning lights illuminated and outside thermostat stopped working for about 20 minutes into the drive. Also, problems with shifting gears and gear shifter was stuck in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499162December 28, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while his wife was driving at an undisclosed speed, a knocking sound was heard coming from the engine with the oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The contact made the local dealer aware of the failure and was informed that the VIN was not included in a recall. The manufacturer was made aware of the failure. The approximate failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499193December 28, 2022
ENGINE
The vehicle loses power/decelerates during normal operation regardless of speed. The car does not indicate an error (check engine light) does not illuminate. The vehicle has been at the dealer under warranty since 10/3/2022 with numerous diagnostics performed. The service manager gave us an update; Began diagnosis Had drop in turbo when Acc ordered turbo on 10/7/22 Turbo came in on 10/25/22 installed 10/28 Still same issue but no drop in turbo now 11/4/22 exhaust was removed from cat back and road tested. 11/9/22 They have cleaned all grounds, and checked all connections at the ecm. Completed fuel sample inspection 11/14/22 fuel sample results came back no issue 11/18/22 began flight recording to see if any change between know good car, was unable to see any difference. 11/28/22 removing valve covers for engine inspection of cyclinder walls. Almost completed I shop, hoping to have it completed tomorrow. Let me know if you have any questions According the service manager engine inspection came back with no issues. Hyundai Corporation has been informed and a case was made on 12/28/2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499007December 27, 2022
AIR BAGS
The contact owns a 2017 Hyundai Tucson. The contact stated that upon starting the vehicle, the front passenger’s side air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the front passenger’s side air bag was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498073December 19, 2022
ENGINE, UNKNOWN OR OTHER
EXCESSIVE OIL CONSUMPTION causing engine failures. Excessive engine oil consumption, will also shorten the service life of, oxygen sensors and catalytic converters, spark plugs and much more. ALL which I have had to replace since buying vehicle used in May 2021. This vehicle is not on the vehicle engine replacement recall campaign and I am not sure why. THERE IS OBVIOUSLY A MAJOR ENGINE MANUFACTURING PROBLEM. Hyundai should be responsible for manufacturing problems and they also should do what it takes to fix the problem. MY REQUEST: for Hyundai to reimburse me the money I have spent fixing, repairing and money spent on oil to operate this vehicle. AS all the information shows, this is a manufacturing issue with the engine and NO VEHICLE should consume/burn this much oil. It has been proven that EXCESSIVE OIL CONSUMPTION causes engine and parts failures. THERE are no leaks detected either by the dealership or repair shops. Frequently having an oil change doesn’t change anything. I had an oil change (yes I have all receipts of repairs) less than a month ago and I have already had to put in 2 quarts of oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497695December 16, 2022
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 50-55 mph when the vehicle began smoking from the front end of the vehicle and shortly after began decelerating. The contact coasted to the side of the road where the vehicle stalled. The smoke settled as the vehicle decelerated and stalled. There were no warning. The vehicle failed to restart. The contact noticed there was oil leaking all over the roads from underneath the vehicle. There contact was unsure if there was a police report filed. There were no injuries or medical attention needed. The vehicle was towed to the dealer who had yet to report a diagnosis. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11496188December 6, 2022
ENGINE
Engine failure due to oil bearings. Engine collapsed on highway while driving(11/23/2022), no engine or oil light came on prior to incident to warn possible engine failure. Vehicle is currently being diagnosed by Hyundai to determine engine recall. No determination at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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