Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11480892August 23, 2022
ENGINE, SERVICE BRAKES
2 separate issues - oil is being consumed at alarming rate- not burning off and not leaking just disappearing at a rate of a quart every 200 miles -brake pedal is vibrating and clicking up while breaking, then goes straight to floor causing driver to release brake and then repress while stopping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480489August 22, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear drivers side door latch stopped working unprovoked. The door was working fine and was parked for the night. The next morning the rear drivers side door would not open from inside or outside upon unlocking doors. This is a safety concern due to the fact that in the event of an accident emergency services would have a difficult time accessing the rear passenger area of the vehicle delaying any medical attention that would possibly be needed in the event of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480154August 19, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Right Rear Tail Light Wiring Harness has short. Since right turn single bulb replaced twice, Passenger side rear door window stripped the Teflon Gear on door Interior panel and door handle is not operational! Since problem started, passenger door handle and window is non Operational, Drivers side door and Window is Not Operational! 2016 Hyundai Tucson with 31,000 miles! Dealership, Billingsley Hyundai and Ford refuse to repair saying it’s out Of Warrenty February’22! Vehicle has an electrical short and has had since 2019 when Right Turn Signal bulb continues to burn out!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480276August 19, 2022
ENGINE, SERVICE BRAKES, POWER TRAIN
I have made multiple complaints to Jenkins Hyundai of leesburg about my car hesitating and not going like it should and almost causing multiple accidents because it wouldn’t go when it should. However, they stated nothing was out of the ordinary and to just drive it in sport mode. Well I’m December of 2020, the turbo went out while driving home. They then wouldn’t fix it until I had a friend state that her dad worked at a diff location and that it was covered under warranty. They told me they had to do an investigation to see if it was covered under warranty or not. They kept my car for a few weeks before I got a phone call on New Year’s Eve stating my car was ready for pick up. Meanwhile, there was an active recall with the brakes from September of 2020, that they in fact did not fix while having my vehicle there. Fast forward to June 9, 2022, and my turbo went out again and there is water mixed with the oil in my car. I have made multiple reports along with others on the transmission issues and now making a report on the turbo. These vehicles are not safe, I don’t understand why they have not been recalled for these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479925August 18, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door locks do not unlock. Cannot get out of the car from inside and cannot get in to the car from the outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479493August 16, 2022
EXTERIOR LIGHTING
i have a 2016 hyundai tucson and now that the vehicle is almost paid for, i am having issue with the blinker. when i put the let or right blinker on it stops blinking, also, my car smells like something is burning. i take good care of my car, i do routine maintenance on it when it is require, i have regular oil changes. i am taking to a hyundai shop this weekend
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479182August 14, 2022
ENGINE, POWER TRAIN
While driving the car started making a clicking noise. Then shortly after the noise started, the car would no accelerate over 40mph. Once pulled over after this, we discovered that there was no oil in the engine. There have been no signs of oil loss and we also get our cars oil changed regularly and we were towards the end and already had an oil changed scheduled. There were also no warring lights that ever became illuminated while this all happened so we had no idea of the issues until the car was already seizing up. This seems to be a common issue with 2016 Hyundai Tucson’s
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479115August 13, 2022
UNKNOWN OR OTHER
Rear driver side door will not open from the inside or outside while unlocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479153August 13, 2022
ENGINE
My car would not accelerate over 20mph took into dealership in 5/2021 with 75,000 miles I was told I needed a new Catalyst converter I replaced it. My oil started leaking in 10/2021 was told my oil pan gasket needed resealed I completed it. In April of 2022 I was recommended to get oil pan gasket resealed still. In July of 2022 my car slows down then stop on expressway. It starts back up I’m only able to go 20m0ph on the expressway this is not safe at alll with my children in the car it was very scary. Dealership finally has an appointment 8/9 diagnoses car 8/11 stating my Catalyst Converter is clogged and need replacement that caused my car to stop and slow down as well as I need oil pan gasket burning oil/leaking oil. This is a safety problem the car is not 10yrs old and has less than 100,00 miles to stop without warning lightsss or anything on a moving fast expressway could have caused me and my kids life. This issue need to be taken serious and inspected because I continue to have the same issues with the car a little over a year!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478967August 12, 2022
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle hesitated to respond while the RPM gauge was at 5000 RPM. Additionally, the vehicle emitted an abnormally loud sound and there was smoke coming from underneath the hood. The contact veered to the side of the road and noticed a trail of coolant and oil leak on the highway. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not made aware of the failure. The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478626August 10, 2022
ENGINE
My car seemed to be lagging severely when accelerating and then started coughing when accelerating and the check oil light came on even though I had plenty of oil and had just had it changed. I took it into the dealership and they said that the check engine light was also flashing just so fast I couldn’t see it. Several engine cylinders were apparently misfiring but it wasn’t covered by warranty. They installed new spark plugs and cleaned something to do with the fuel system and told me that would “be the starting place” several hundred dollars in. It worked fine. Fast forward 4 months I take it in for its regular oil change and mention how it’s been lagging again and here we go again. Same issue. According to my local mechanic a lot of these engines end up needing to be replaced completely to resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478304August 9, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door handles on vehicle not working. When you go to pull back on the door handle it won’t open. I couldn’t get my Nephew out of the car. Very frightening. Had to crawl through the hatch to get to him. It started one day with my driver door and I had to pull back at least twice or more before it opens. Now the front passenger’s side door will not open unless pulling the handle from inside to let them in. Back doors are not wanting to open from outside. The day my Nephew was trapped no door would open. Thank god the hatch opened. This is a serious safety issue. Makes me nervous that one day I won’t be able to open my car doors from the inside too. I had trouble with that yesterday on the front passenger door. I don’t have kids and it’s just me a single lady that lives 5 minutes from work. I typically don’t have kids in my vehicle, this was the first time. Made me look like a bad auntie putting my brother’s child in danger. There is hardly any wear on my vehicle, so there must be an issue with the door handles in general.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478492August 9, 2022
ELECTRICAL SYSTEM
Window motors and regulators are prone to failure. All 4 of the window motors/regulators have failed within the past year. Apparently the regulator is made of plastic and falls apart easily. As a result, the windows can no longer be operated, and they can be moved up and down by hand from the exterior of the vehicle. Safety is at risk because the integrity of the windows are compromised. In some cases windows will fall down during normal operation of the vehicle. No warning lamps were illuminated during this failure. Note another complaint here: https://www.hyundai-forums.com/threads/window-regulator-2016-hyundai-tucson.671843/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478209August 8, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
3 of the 4 doors of my 2016 Hyundai Tucson are suddenly unable to be opened from the outside or the inside. There has been no damage to the vehicle. The driver door is able to be opened at this time. This is a major safety issue as passengers are not able to exit the vehicle in the case of an emergency/children passengers are not able to be removed from the vehicle. This seems to be a widespread issue for 2016 Hyundai Tucson customers. Internet thread included below: https://www.cargurus.com/Cars/Discussion-t57988_ds1084478
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477952August 6, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The passenger door will not open after being unlocked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477834August 5, 2022
SEATS
While driving, the driver seat adjusted causing my seat to move up to the steering wheel. At the time I was on the expressway. I was too terrified to scream, I had to pull over to catch my breathe before I could continue driving to get home. I took my car to Hyundai and the service man stated that it didn't happen when he drove it and that they didn't find anything wrong. I filed a complaint before and never heard anything back. The car seat still adjusts. I don't drive it as much now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477553August 4, 2022
UNKNOWN OR OTHER
All 4 window regulators have failed. The first two were replaced by dealer, but now are refusing to replace other two. Windows will not stay shut. Have them wedged up with small pieces of carpet. The back two doors will not open either. They said they are fixing those.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477601August 4, 2022
STEERING
The contact owns a 2016 Hyundai Tucson. The contact stated that while operating the vehicle, a clicking noise was present coming from the steering column while turning the steering wheel in either direction. The vehicle was taken to the local dealer who indicated the ticking noise was caused by loosened steering column bolts. The bolts were re-torqued and the failure was remedied. The contact indicated that approximately 40,000 miles later the ticking noise reoccurred. The vehicle was taken back to the dealer who diagnosed that the steering column bolts had loosened again. The bolts were again re-torqued and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 14,037. The consumer stated the 2nd occurrence happened on 07/20/2022 at 55,053 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477387August 3, 2022
AIR BAGS
Air Bag light is staying on constantly. Took it to the dealer and said it is the Air bag control module. Not covered under extended warranty. Called Hyundai and they said not covered since vehicle is at 69,000 miles. Noticed Hyundai has recalls for air bag modules on other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476625July 30, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Back passenger door will not open from time to time from the outside or inside. It unlocks and everything but you have to keep trying before it opens. I looked this up and it is common for the 2016 Hyundai Tucson. This is a defect that can be dangerous under certain circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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