Hyundai Tucson Complaints (2025)

451 consumer complaints on file.

#11769933October 8, 2026
VISIBILITY/WIPER
The contact owns a 2025 Hyundai Tucson. The contact stated that on three occasions, while his wife was driving on the expressway in rainy weather, the windshield wipers became inoperable. The driver pulled over and remained on the side of the road for up to an hour until the rain had stopped. The vehicle was taken to the dealer twice; however, the contact was informed that no failure was found. The contact later received notification of extended warranty coverage, Campaign Number: Z08, which was associated with the failure. The vehicle was taken back to the dealer, where the contact was informed that the vehicle could not be repaired under the extended warranty because the failure could not be duplicated. However, the contact stated that the notification confirmed that the failure was intermittent; therefore, the windshield wiper nut needed to be replaced. The contact was concerned because his wife was left stranded several times. The manufacturer was notified of the failure by phone and informed the contact that the issue was known and that it would be escalated. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768290October 1, 2026
ELECTRICAL SYSTEM
Dashboard vehicle information screen displays "NO SIGNAL" 100% of the time, The information screen is supposed to show speedometer, tach, gas and other details of the condition of the vehicle. This has been continuous for the past 3 days, before that has happened repeatedly before resetting itself. Safety recall 26V400000 DID NOT correct the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768095September 30, 2026
VEHICLE SPEED CONTROL, POWER TRAIN
While driving my 2025 Hyundai Tucson hybrid in traffic, the car suddenly would not accelerate normally when I pressed the accelerator. I was frightened and concerned because I was in active traffic and could not make the car accelerate any faster. I turned on my hazard lights, cut the car completely off, and then restarted it. After restarting, driving returned to normal. The first time it happened, the problem went away after restarting. I thought that I may have done something wrong. The same problem happened again many weeks later. I called Oxmoor Hyundai to explain that I believed this was a safety issue. I had to wait more than 30 days for a service appointment. The dealership kept my car for approximately 18 days while trying to diagnose the problem. Ultimately, I was told that they were unable to reproduce the loss of acceleration problem without the cause being identified or repaired. I contacted Hyundai corporate customer care about the unresolved problem and was advised to schedule an appointment with a different Hyundai dealership for another evaluation. The second dealership had my car for an extended period (9/15 - 9/29), but was also unable to reproduce or identify the case. Hyundai customer care has been involved throughout this process and is aware that the problem is not fixed. They asked me to take the car to a different dealership for evaluation. I don't recall seeing a warning light or dashboard message before losing acceleration. The problem is intermittent. I am concerned that this could happen again, and the sudden inability to accelerate in traffic could put me or others at risk. I can provide the car for inspection on request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768144September 30, 2026
FORWARD COLLISION AVOIDANCE, BACK OVER PREVENTION
The contact leases a 2025 Hyundai Tucson. The contact stated that while driving 72 MPH, the adaptive cruise control deactivated, and the vehicle decelerated unintendedly to 60 MPH. The messages "Front Assist Collision Warning" and "Front Assist Collision Limited" were displayed. The contact stated that while reversing, the vehicle stopped abruptly, jerking the driver back and forth. Additionally, the Rear Cross-Traffic Alert system was intermittently inoperable. The vehicle was taken to the dealer, and the front camera software was updated under NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance); however, the failure recurred. The vehicle was taken back to the dealer, and the front camera underneath the bumper was found slanted; the camera was adjusted; however, the failure persisted. The contact stated that there was an abnormal humming sound coming from the radio. The manufacturer was notified of the failures several times and referred the contact back to the dealer for assistance. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767596September 28, 2026
UNKNOWN OR OTHER
The instrument panel and info-tainment panel will get dim then brighten all of a sudden. Occasionally the info-tainment panel will go totally black for a second then come back on. I am not filling out the date portion. I had the vehicle less than 6 months and it has happened multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766834September 25, 2026
ELECTRICAL SYSTEM
I was driving home tonight after dark. The car has been running just fine and all the sudden all the electrical on the car shut off, even the headlights and then everything turned back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766810September 24, 2026
VISIBILITY/WIPER
I heard a loud bang from overhead when driving on the road in August 2026. There was no visible impact from road debris or any other object. Upon stopping and inspecting the vehicle, I found multiple stress cracks throughout the panoramic glass roof panel (part number 81620-N9000). The cracks radiate across the panel with no identifiable impact point, chip, or starburst. SAFETY RISK: The panel is cracked overhead of the front occupants. The bang was loud and startling while the vehicle was in motion, which is a distraction risk. If the panel fails completely, glass could fall onto occupants or exit the vehicle and strike following traffic. DEALER CONFIRMATION: Yes. Two Hyundai dealerships have inspected the panel and confirmed the cracking. Both declined warranty coverage and directed me to file a comprehensive insurance claim. Neither provided a documented impact point or a written technical explanation for the denial. MANUFACTURER INSPECTION: No inspection by Hyundai Motor America. I opened a case with Hyundai Consumer Affairs (case #43163493 and requested a Field Service Engineer inspection. As of 9/24/2026, I have received no response. No police or insurance inspection has occurred. WARNING SIGNS: UNKNOWN. I observed no prior cracks, chips, noises, or warning messages before the bang. The vehicle is a 2025 Hyundai Tucson Hybrid Limited with approximately 19000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766358September 23, 2026
VEHICLE SPEED CONTROL
While driving on the highway, the vehicle experienced sudden and complete loss of acceleration. When attempting to depress the accelerator pedal, the engine failed to respond causing the vehicle to continuously decelerate in active, high-speed traffic. This has occurred on multiple occasions, creating a severe crash hazard as trailing vehicles are forced to react or brake suddenly to avoid a rear-end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765900September 21, 2026
TIRES:TREAD/BELT, TIRES:SIDEWALL
All four factory-installed Nexen tires on my brand-new 2025 Hyundai Tucson are experiencing severe, premature dry-rotting, weather cracking, and deep splitting along both the sidewalls and within the tread grooves at just 16,000 miles. The DOT code is 2224, meaning the rubber is barely two years old. The vehicle's safety is severely compromised because widespread, deep dry rot on relatively new rubber creates an immediate risk of catastrophic tread separation or a blowout at highway speeds. This issue was brought to an authorized service provider, who documented the extensive cracking but rejected a standard treadwear claim because the tires still have deep tread depth remaining. Nexen Corporate (Claim #260805I13) subsequently denied a workmanship claim, falsely blaming "environmental exposure" despite the vehicle and tires being roughly one year old. The tires have not been inspected by police or insurance, but the components are fully available for inspection upon request. There were no warning lights or symptoms prior to visually identifying the severe cracking. (All tire sizes: 235-65-17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765604September 20, 2026
ELECTRICAL SYSTEM
Shifter malfunction, service immediately warning comes on. The car will not shift out of park and cannot be driven. It has happened 4 times now. No one has been hurt, but I have been stranded multiple times. The dealer couldn’t reproduce the issue the first time I brought it in, but they did second time I brought it in for the same issue. They replaced a part that was supposedly faulty, but the issue persists after the replacement. CAUSE : 42950R00 SHIFT BY WIRE (SBW) CONTROL UNIT ASSY 6064 1 42951-2D085 SBW CONTROL UNIT (N/ C) (N/C) FC: PART#: 42951-2D085 COUNT: 1 CLAIM TYPE: WAR There were no prior warnings. The error message has come on while I am mid driving on the highway, back roads or even just starting my car in the morning. In most cases I need to wait for the issue to just “self resolve”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764890September 17, 2026
UNKNOWN OR OTHER
I am writing to file a complaint for the "consider taking a break" alert. I am a competent driver and yet my new Hyundai consistently alerts me on almost every drive that I need to take a break. It's problematic because it's ironically very distracting. It's not a feature that can be turned off and I think it needs to be optional.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764309September 15, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
On 9/13/26, while driving, all the instrument warning lights came on and stayed on after the car was shut off and back on a few times. Running diagnostics on the car showed everything was working ok. On 9/14/26, The warning lights were off in the morning. On 9/15 while driving, making a left turn, the instrument panel went completely blank, with the exception of the radio part of the screen. My turn signal, speed, fuel, blind spot indicator, etc. nothing showed up. Video is available of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764117September 14, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
After denying that this problem existed, Hyundai issued a software update to "fix" the AEB issue. I had the software update done at Riverhead Hyundai on 7/20/26. On 7/27 and 7/28, the AEB system activated and stopped my vehicle. On 8/4, the system began to activate, but ended the activation before a complete stop. There was no issue with traffic from any direction on all 3 occasions. I contacted Hyundai, but they again stated that their technicians could not duplicate the issue. This was what they told me before the recall was announced or performed, and no Hyundai technician had possession of the vehicle to do a test after these most recent incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763759September 12, 2026
STRUCTURE:BODY
Sunroof exploded on the freeway while i was driving I heard a very loud bang and thought it must be the car next to me. When I arrived home later- saw the hole in my roof.Next morning I took my car to the delearship and after assessment they agreed the sunroof exploded. They told me the car was not safe to drive and gave me a loaner. I have tried to upload images but they are too large for your portal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763445September 10, 2026
FORWARD COLLISION AVOIDANCE
The contact's daughter owns a 2025 Hyundai Tucson. The contact stated that his daughter had experienced sudden, unintended braking on three separate occasions while driving at various speeds. The contact stated that the failure occurred after slightly depressing the brake pedal, and the brake pedal went to the floorboard, and the vehicle came to an abrupt stop. No warning light was illuminated. The vehicle resumed normal operation shortly afterwards. The driver manually deactivated the Forward Collision Avoidance system at each startup, but the failure persisted. The contact's daughter then received notification of NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance), and the software update was performed at the dealer. The failure reoccurred after the software update was performed. The manufacturer was notified of the failure and referred the contact back to the dealer. The vehicle remained with the dealer for an extended period. The technicians at the dealer failed to reproduce the issue and deemed the vehicle safe to drive. The contact stated that his daughter refused to take possession of the vehicle and felt that the vehicle was unsafe to drive. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762217September 4, 2026
WHEELS, LANE DEPARTURE: ASSIST
All four factory Nexen tires on my brand new 2025 Hyundai Tucson Hybrid have shown rapid and uneven wear between 5,000 and 11,000 miles. The vehicle feels unstable, with alignment-like behavior. A Nexen preferred dealer suggested a possible tire defect. Hyundai Consumer Affairs and the dealership have not coordinated a proper warranty inspection, and I was asked to pay $189.99 for diagnosis even though the issue was documented early under warranty. I am concerned this may be a safety-related defect affecting other vehicles.(my 1st request to Hyundai since march 2026 all emails and conversations documented)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761859September 3, 2026
ELECTRICAL SYSTEM
The contact owns a 2025 Hyundai Tucson. The vehicle was repaired under NHTSA Campaign Number: 26V400000 (ELECTRICAL SYSTEM); however, the contact stated that the failure occurred. The contact stated that the instrument panel flickered and went blank and repeatedly turned on and off. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,987.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761782September 2, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
It suddenly brakes with warning forward collection. Thought this car recall update the s/w for forward collision braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761263September 1, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving 35 MPH on the highway, the vehicle ahead was slowing down to come to a stop, and the contact depressed the brake pedal. The Forward Collision Avoidance system activated and the vehicle came to an abrupt stop. Due to the failure, the contact was rear-ended by the vehicle behind. No air bags had deployed due to the failure. A Police report was filed. There was no injury sustained. The vehicle was driven away from the scene. Prior to the failure, the contact had received notification of NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE); and associated the failure with the recall. Neither the dealer nor the manufacturer was notified of the failure. The contact had taken the vehicle to an independent mechanic for an estimate for the repair of the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 6,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11760303August 28, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The parking cameras on this vehicle have been intermittently failing for almost a year, most frequently when reversing the vehicle, but also when parking in a garage (forward camera). This puts me and any cars and pedestrians around me at risk every time it fails when I am attempting to reverse out of a parking space. The car's rear window is not designed for maximum visibility of surroundings. I have taken the car to the dealer 3 times to repair this defect, including one visit in which they replaced the camera. The symptom of the defect is that a green screen appears where the camera image should be and says it's not working, when I put the car into reverse or pull into a parking space.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson