Hyundai Tucson Complaints (2025)

451 consumer complaints on file.

#11692888October 12, 2025
SEAT BELTS
The driver's side rear passenger seat belt doesn't latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692787October 11, 2025
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There is a camera mounted on the steering column that is "supposed" to be a safety feature to tell you when you are not paying attention to the road. It gives you a picture of a coffee cup and says "consider taking a break" along with repetitive beeping. Unfortunately, if you wear sunglasses (mine are prescription), a hat, are too short or too tall it can go off repeatedly. It is extremely distracting and causes you to take your eyes off the road to see what's going on. On a 350 mile trip that I make often, it has gone off for a solid hour every 4 minutes! It averages about 30-40 times in that 5 1/2 hour trip. It also mutes anything that is playing through the infotainment system including directions. I have asked the dealer who says there is nothing they can do and it is a known problem. Hyundai says it is functioning as designed. I have also filed a report with Hyundai. A safety feature that causes distractions is not a safety feature! Also, the emergency braking has almost caused me to get rear ended on a number of occasions. I have been in the process of slowing down or braking when the emergency system kicks in and almost throws me through the windshield. Cars following at a reasonable distance have to slam on their brakes to avoid hitting me. Isn't this feature supposed to help you avoid accidents, not cause them
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692522October 10, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle propulsion system failed, as a result vehicle rolled down an inclined driveway in to the street and was stuck in the middle on the street in traffic. Vehicle had started normally, was able to shift into Drive, no obvious warning lights or error messages displayed. Vehicle would shift into Drive/Park/Reverse as required but would not move. Upon shutdown an restart two warning lights were display but Vehicle would still not move. Vehicle only had 168 miles on the odometer. Vehicle is a Hybrid, engine was running and Battery charged. Apparently the problem was a failed "Over the Air Software Update", this was corrected by Dealer (see attached file). Safety issue is that the Vehicle, 1 Failed to display any error regarding a Failed Update, 2 Failed to immobilize the Vehicle allowing to move in an unsafe state, 3 Failed to notify Owner that Updates had been done, 4 Proceeded with an over thew air Update that could potentially place the Vehicle in an unsafe state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692400October 9, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
In my 2024 Tuscon, Hyundai has connected their cruise control to their driver assistance function. This system includes a camera on the steering column that watches the drivers eyes. If for any reason, they cannot see your eyes they will shutdown cruise control without warning. This can be caused by simply wearing sun glasses. So this forces the customer to choose between two safety features. Cruise control which we all know has signifcant safety implications reducing stress fatique, etc. and bypass all the driver assistance systems. There are people who are putting black tape over the camera and disabling DAS so they can use their cruise control due to the inability to wear sun glasses when heading west (obviously even within a curve, so it shuts down unexectedly in the curve). Surely that is not an acceptable solution. Hyundai should add an option to ignore the eye checks while using the cruise control but so far they have totally ignored it. You can google for "Hyundai cruise control sunglasses" and will see a lot of complaints and people disabling safety features. Obviously there is no specific event, this is happening all the time in the US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692103October 8, 2025
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
The following problems began 5 months ago, 8 months after purchase with about 4770 mileage and current mileage of about 7623: Multiple occurrences of Check Engine light coming on, sometimes setting DTC code, but often not setting code. Multiple occurrences of Crash Warning light coming on; It may have set a code or codes, but usually not. I think neither dealer was able to reproduce these 2 intermittent problems. Engine light, so far, has not occurred since it was traced to faulty connectors. As far as I know, the Crash Warning light has not come on since the dealer reduced front camera sensitivity. Also, for the past 5 months there has been intermittent, engine miss, skipping or cut-out. As of this writing it still occurs while driving and will lurch or buck if it happens under acceleration This is not frequent, but it happens erratically and it may happen only once or a few times in one day or several days between. This has not set a DTC code as far as I know; I think the following may be related to the skipping. Once, while coming to a stop, the engine stopped or almost stopped; it bucked when it happened, but continued to run. All warning lights came on for a second or two, then went off, except 3 warning lights and the warning triangle. Although the engine was running, the tachometer and speedometer read Zero. The engine bucked as I slowly drove into a parking lot, then I restarted the engine; it seemed ok, then. About 3 weeks later, while driving at slow speed, just as I took my foot off the brake and was about to accelerate, the engine quit. When the engine quit, the audible Crash Alarm went off with a message saying the engine was not running, press the start button. I started the engine, it did not have normal power. I stopped, restarted the engine and it seemed ok. I have been to the dealer several times because of these problems; dealer is still troubleshooting the last incident. This could cause an accident, especially if it occurs at a higher speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691558October 6, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car stopped abruptly in backed-up traffic on I-84 when there was no danger of hitting the vehicle ahead. It created a danger of being struck by the vehicle behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691560October 6, 2025
UNKNOWN OR OTHER
The Driver Attention Warning alarms every few minutes in highway driving. The loud ringing bell and the dashboard display are very distracting and a hazard in their own right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691478October 5, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision system suddenly slammed the brakes hard to a full stop. This has happened multiple times in situations where there was no real danger(still safe distance with the car in front). I was fully in control, and there were no obstacles or sudden movements from other vehicles. Both times there was a car right behind me, and I was just lucky they didn’t hit me because they swerved into the shoulder. After the first 2 times, I mentioned it to the dealership and asked if there was any way to turn down the sensitivity so it didn't cause an accident and he said it's either all or nothing (which also isn't safe in case of real emergency). He recommended I file a complaint. I should also mention that I owned the 2022 Hyundai Tucson prior to this car for 4 years and never once had this occur. I did have it activate the front collision warning, but it never came to a full stop and allowed the driver to make the correct decision for the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691522October 5, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
I was driving on a highway in the largest city in the world and while vehicle merging into my vehicle, Hyundai Tucson automatically and abruptly engaged emergency forward collision. There was absolutely not necessary. All loose items in vehicle went flying inside of my car. My body went forward as well as my passengers. Luckily I was not rear ended in an accident. This is the third incident of the vehicle automatically engaging safety features which actually does the opposite and is a hazard, since I bought the car in Feb 2025. There is no way to permanently disable these features. A driver not being in control of their car is a huge liability on the road. This vehicle must be recalled to disable this feature. Perhaps in a rural area somewhere in the world with no other cars around , this wouldn’t be an issue. Large cities with vehicular and pedestrian traffic it is a danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691349October 4, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
The Forward Attention Monitor (or Driver Attention Monitor/Warning...or something similarly named) that monitors the driver's eyes to insure he/she is looking forward at all times) is overly sensitive and shuts off the adaptive cruise control and lane keeping systems. While it does this, there is a beeping, and a text display on the dash that requires reading, it is probably a sentence long, further distracting the driver from looking at the road....This potentially would cause a following vehicle, or a vehicle in an adjacent lane to make a defensive maneuver, or to have to brake abruptly, as one example...basically NOT SAFE) Adjusting the steering column to a safe driving position for me (the eye sensor is located on top of the steering column) also caused this system to turn off the cruise control and lane keeping systems constantly, causing me to have to raise it to an uncomfortable driving position. Also, related to this, the HVAC controls have very dim indicator lights to let the the driver know the fan speed or status of the A/C, making it very hard for the driver to see it and make quick changes before the STUPID eye sensor (Forward Attention Monitor or Driver Attention Monitor) cuts off the other safety features. I wear NON polarized sunglasses to be able drive safely in the very bright Arizona sun, and to see the HUD which is impossible to read if wearing polarized sunglasses. I have worn sunglasses while driving for over 50 years. This 2025 Hyundai Tucson Limited Hybrid is the first car that has this very overly sensitive driver attention warning system and IF it is not adjusted quickly will cause me to sell this otherwise excellent vehicle at a great financial loss. My hope is that it can be adjusted with a software update or physical parts update, before this causes an very unfortunate vehicle accident. It makes driving this vehicle extremely unsafe. I have asked the dealer more than once about this and they say there is no current fix. thank yo
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691350October 4, 2025
ELECTRICAL SYSTEM
While driving, the digital cluster (unit that displays speed, fuel etc) goes blank many times and this is a major safety issues as critical info is unavailable and also very distracting while driving as the unit flickers and reboots during driving. Here are a few videos of the issue: [XXX] I took the car to dealership where they replaced the cluster module but i still am facing the issues even after repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691355October 4, 2025
UNKNOWN OR OTHER
My new Hyundai Tucson has less than 5K miles on it and while driving on a fairly empty road the panoramic sunroof exploded for no reason (as we know nothing hit it). Fortunately the screen was closed at the time, but had it been open then glass shards could have entered the car. I often have my grandchildren in car seats with the screen open and this could have caused serious eye damage to them. Hyundai and other manufacturers know this is a common problem but refuse to do anything about it. The local dealer will not cover the repair even though the car is under warranty. When the roof explodes it sounds like a gunshot and we swerved, but fortunately no cars were near us at the time. I can see where this can easily cause accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691370October 4, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, VEHICLE SPEED CONTROL
Cannot use any driver assistance features while wearing sunglasses (even the lightest lens). I have macular degenation and this affects my future vision. I either can't wear sunglasses (which my eye doctor says are a MUST) or cannot use cruise control or driver assistance features with them. This was not disclosed prior to car purchase and Hyundai claims it is to guard against drivers falling asleep. Unlikely in daylight and if cruise control and distance WAS being used and someone fell asleep it would slow the car down rather than crashing into something full speed. This flaw DOES affect my safety and that have eye issues. Everyone should wear sunglasses during the day to protect their eyes. Please have Hyundai rectify this!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691399October 4, 2025
ENGINE, VEHICLE SPEED CONTROL
First incident was July 2025 . Car had 1300 miles. Would not accelerate over 25 miles an hour. Made an appointment with Route 60 Hyundai in Vero Bch, Fl. They could not find anything wrong. (invoice # [XXX]) Second time [XXX]. 3009 miles on the speedometer. The car would not accelerate over 4mph. After several minutes acceleration was possible. We will once again return to Route 60 Hyundai. Car could not get thru a busy intersection. Very dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691228October 3, 2025
STEERING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SUSPENSION
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, the vehicle was swaying from side to side. The connection was not secure to the steering wheel. The contact had to correct the steering wheel. Additionally, there was static on the radio, and the screen was inoperable. The screen went from white to black. When the heat was in the off position, hot air was entering through the vents. There were fumes inside the vehicle. The Forward Collision Avoidance assist, master warning, intelligent driving assist, and forward safety warning lights were illuminated. The local dealer was contacted, who was unable to determine the cause of the failure but was able to reset the radio. The vehicle was not diagnosed or repaired. The manufacturer was contacted and determined that the vehicle failed to meet the qualification for the Lemon Law. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691080October 2, 2025
POWER TRAIN
I purchased a brand new vehicle with only 12 miles on it. Less than 72 hours later I had to have it towed. I turned the vehicle on and tried to put it in drive and 2 error messages came up. One was the check hyrid system and the other was a check engine. The diagostic tool on the car says it is related to transmission. The dealership doesnt have time to look into it yet and the Manager from the dealership I bought it from offered no solutions since I travelled home to another state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691115October 2, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2025 Tucson hybrid violently stopped in mid traffic while leaving the intersection once the signal turned green to proceed. I accelerated getting to speed limit then it abruptly stopped, violently throwing contents from back seat to the forward cabin. Both, myself the driver and my passenger were jolted violently. The school bus behind me had to stop quickly as we were just getting up to speed from a stop light. The vehicle is brand new, 2024 miles on it. Tucson Nline Hybrid with all the safety features turned on. I called the dealer and service rep which both instructed to turn off the FCS Forward Collision System setting. I did but this shouldn't be happening and will cause bodily harm/damage, and possible death is a specific situation. This abrupt stop was jarring to both people in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690729October 1, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
My vehicle was purchased new and has less than 5100 miles on it. The screen and heads-up display randomly begin to glitch and then simply go dark. I can't see my speed, fuel or charge levels or any important data while driving. This has happened multiple times already. My vehicle is a 2025 model. Interestingly, Hyundai had the same type issue on 2024 models and issued a TSB to resolve this issue, but have not issued any repair for the 2025 models. This is a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690799October 1, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Control screen keeps going randomly blank, for different periods of time, putting the driver at risk, because the vehicle information, including speed, lights, wipers, basically everything is displayed in this screen. Sometimes the sentence NO SIGNAL shows up. I had experienced several scary situations, specially in freeways when raining, you have zero driving information. The car has been to the dealership service 4 times, with different tentatives of repair, none of which worked. The last time my car was at the dealership service for 25 days and after 2 days the problem was back, even worse. Sometimes all the lights of the control screen light up, with no reason and keep on even after the car is turned off. This is our only car and we need it, but the car is absolutely unsafe and unreliable. I refuse to leave the car for a 5th time, Hyundai has no idea what the issue is and obviously cannot fix it. The lane assist is also malfunctioning, sometimes the warning system doesn’t work properly. Twice the car emergency brakes stopped the car abruptly without a reason to do so (no risk of collision, no car or object in front ). One of those times the car behind me almost hit me, because the stop was abrupt and for no reason. I have many videos and pictures, but apparently I cannot upload the videos in this form. I have the paperwork, but Hyundai refused to refund for the vehicle. I highly recommend an investigation, Hyundai is getting away with a very serious problem and someone will get hurt as a result of these issues. Thank you for the attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690715October 1, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Under two occasions I was driving on the highway at a safe distance from the car in front of me and my car emergency braking system triggered and went off and caused my car to stop in the middle of the highway. This caused a collision behind me. There was no reason on either occasion for the braking to bring the car to a hault.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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