Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11561225December 20, 2023
UNKNOWN OR OTHER
The door latch has went out and I am unable to enter my driver side door without pulling the handles more than 5 to 10 times. This is a danger to my safety if I am being followed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560867December 19, 2023
STRUCTURE:BODY
The drivers back door won't open from the inside or outside. The drivers door is sticking and starting to do the same thing. Very hazardous in case of fire, accident or attempted car jacking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560166December 14, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Engine heating problems, electrical problems and now engine failure, the vehicle is no longer safe to drive. The vehicle is available for inspection. Other vehicles of same make, model, and year have been recalled for these issues however mine has not. I feel it has the same types of issues and safety concerns which should be recalled. The issues began with electrical problems inside the vehicle, random check engine lights coming on then off and other lights popping up in the dash board, the car was not accelerating properly, took the car in and they could not find a problem or fix it. The engine began heating and the speed of vehicle was also being affected. The car would randomly slow down quickly while on the highway at 70 MPH which happened a couple of times and was not safe at all, it could have caused a horrible accident. I could not accelerate enough to stay on the highway. That issue was fixed when we took the vehicle into the dealership to fix and should have been a recall as other cars where having the same issue. Hyundai should be held responsible for issues such as this that are affecting many other Hyundai Tucson drivers. Oil keeps depleting and the engine is burning through fast, also another concern and safety issue as that causes the engine to over heat and potentially cause a fire. A loud noise is coming from the vehicle, sounds like a helicopter it happened suddenly with no check engine light or warning. I'm concerned this car could catch fire, many Tucson's have had warning of catching fire. I don't park in our garage or even in the driveway for fear of that happening although they state ours is not supposed to be affected all these vehicle issues are telling me otherwise. Engine is now dead.This is unacceptable. Windows cannot be rolled down after multiple fixes that I paid for. Hyundai's poor production, manufacturing and quality control is unacceptable, please hold them responsible. Too much money has been spent on issues with no real results.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560206December 14, 2023
ENGINE
Oil consumption is very high and leads to no oil in car in a normal oil change timeframe then a failed engine comes No lights on to indicate oil is low Dealership denies oil is low
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559749December 12, 2023
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 75 MPH, he and his wife observed a faint knocking sound coming from the front of the vehicle. The contact stated that the noise grew louder while attempting to exit the highway. The contact stated that the oil, check engine, and unknown warning lights were illuminated. Additionally, the contact observed smoke coming from the engine compartment however, there was no fire. The vehicle was steered to the side of the road and the hood was opened. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was towed to a dealer and was awaiting a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was informed by the manufacturer that the vehicle could not be repaired because Service Campaign 966 was not performed on the vehicle before the failure. The failure mileage was 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558974December 7, 2023
ENGINE
My Hyundai Tucson burns through 3.5 quarts of oil in 1,000 miles. I do not feel safe driving my vehicle. Yet I have no choice as Hyundai dealerships do not offer loaner cars and nurses cannot call off from the hospital with car problems. I purchased a Hyundai because of the 100,000 mile warranty, and I expect resolution in a timely manner. I have kept detailed records, including the 14 oil changes and two oil pan resealings required in the past year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558759December 6, 2023
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle has 101k miles on it, just over the 100k Hyundai warranty. Vehicle began shaking and sputtering while driving, and check engine light illuminated, I was able to get it to a local mechanic. Mechanic said it had multiple codes (P300, P302, and P304). They did a compression test and said the engine has internal failure and should be replaced; quoted 13k to replace. I had it towed to the Hyundai dealership where I bought it, and they are investigating it. The service manager told me even with perfect maintenance records, Hyundai will likely deny a goodwill claim to replace the engine. Looking at all these engine failure complaints for this year model, it is clear this is an ongoing problem and Hyundai needs to issue a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558630December 5, 2023
POWER TRAIN
Failing Transmission including inability to engage reverse and slipping gears while shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557812December 1, 2023
ELECTRICAL SYSTEM
Front passenger door and rear passenger door will not open from the inside or outside. This is a major safety issue if someone has to get out in an emergency. I searched online and there are a ton of issues with the 2016 Hyundai Tucson in regards to the locking mechanisms in the doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557026November 27, 2023
UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Power window passenger side, stopped working, it is not the motor, you can hear motor running but window does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555918November 19, 2023
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Manufacturer’s defect, all (4) windows quit operating. Hyundai dealer where vehicle was purchased did repair my driver window, however; shortly after that window was repaired, all other (3) windows quit working at the same time. One (1) window was in the down position. Hyundai of New Port Richey said they would not repair my windows, however; they did get the window up and suggested I purchase door stops to place in the window to keep it up….this also happened to the other rear window. I live in Florida and on August 17, 2023 I had to drive myself to Mease/Countryside Hospital, the heat index was 115 degrees, I had to get into my extremely hot vehicle. I was diagnosed with heat exhaustion. My bill was $ 23,000. I also have a grand baby I have to place in my very hot vehicle when I babysit. Three (3) windows do not function. On September 08, 2023, Hyundai of NPR Service Advisor gave me a ball park quote of $ 750.00, including labor to repair all three (3) windows….I then made a formal complaint to the complaint number I found in my vehicle manual: Case Number [XXX] they did not help and referred me to the General Manager of the dealership. Now the price to repair is $ 2,100.00. They will fix if I pay half! I have talked with other 2016 Hyundai Tucson owners who have run into the same problem. The manufacturer is at fault, the window parts are defective! Please help me, my health has been affected and I hate putting my Grandchild [XXX] in unheathy environment. Thank you for anything you can help me with. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11554705November 12, 2023
STRUCTURE:BODY
Back driver side door does not open at all and the passenger door only opens from the inside. If in an accident they may not be able to access me or my passengers in the vehicle. I am unaware of the cause of this issue and have not gotten it looked at by a professional.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554729November 12, 2023
VEHICLE SPEED CONTROL, STRUCTURE:BODY
1. My car will randomly not accelerate when the gas is being pressed. This has almost got me killed when making a left hand turn on more than 1 occasion now. The car also struggles with random shifting and power issues while going up steep hills at high speeds. 2. The front passenger side door and the rear drivers side passenger door just randomly stopped working with a week of each other. The rear wont open from the inside or outside. The front passenger side opens if you shake the handle back and forth multiple times (essentially trying to open it multiple times till it opens)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554760November 12, 2023
ENGINE, POWER TRAIN
51k miles and engine went out on the highway. No lights or warnings until afterwards. We were able to safely pull over onto the shoulder and had the vehicle towed to the dealer for servicing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553281November 2, 2023
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 45 MPH, the vehicle lost motive power. The contact stated that the vehicle inadvertently decelerated with the accelerator pedal depressed. No warning light was illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553049November 1, 2023
ENGINE
The engine has continuously thrown itself into limp mode, unable to exceed 2,000 RPMS and 60mph. It has been in and out of the dealership for the past 6 months as they have zero idea of what’s going on. This all started a month after some software updates were done. Car had zero mechanical issues prior. Car has no audible knocking or engine failure symptoms. I’ve spent atleast $2,000 out of pocket to attempt to get the car fixed with no luck. When I get the car back everytime, it goes into limp mode at interstate speeds which is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552310October 27, 2023
ELECTRICAL SYSTEM
None of my windows will go down. Vehicle has less than 25,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552325October 27, 2023
ENGINE
UNKNOWN FULLY Engine knocking out of the blue and then died. Car went limp while driving down the road. Starts and is loudly knocking. Throws codes P0011 and P0326 Cannot drive vehicle. I have not notified hyundai yet. There were no warning lights. Car ran perfectly fine. No issues. Then the engine just died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551533October 24, 2023
ENGINE
Vehicle began to consume large amounts of oil, needing oil added several times a week, every 200-300 miles. Vehicle is now needing engine replacement due to oil consumption related issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551283October 23, 2023
POWER TRAIN
I already had a recall scheduled 4 days before this accident but 2 days before the engine failure I heard a ticking in the engine , didn’t think much of it because the engine was still running ( 93k miles on the car) so I was going to tell the dealer the problem when I took it for the recall fix appointment but on the way home my car instantly went from 70-30 in the middle of the highway I had the car towed to the Hyundai Dealer and they said rod had broke and said also something about the oil being dirty when I literally had the oil changed days before , but end result my 2nd owners warranty didn’t cover the vehicle even with rod failures being a recurring problem with my trim. They told me a new engine would be 13,500k while still owing 10k on the vechile has but me in a difficult situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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