Hyundai Tucson Complaints (2018)

399 consumer complaints on file.

#11481209August 25, 2022
ENGINE
Aug 9, 2022 ~1pm. Driving ~60 mph south on highway 18, 30 miles north of Lusk, WY. Heard 30 seconds of slapping noise from engine, follow by oil pressure low light. Accelerator also ceased to function. Pulled to side of road and waited for tow. Towed to Ken Garff Hyundai in Cheyanne, WY. Inspected on Aug 25, 2022 by technician at Ken Garff two weeks after incident. Hyundai authorized engine replacement. Hyundai also stated twice that there was a recall on the car. No recall appears in the NHTSA database. Problem is very similar to Part 573 Safety Recall Report 21V-727, which includes the 2017 Hyundai Tucson.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472814July 7, 2022
ENGINE
The vehicle has 81,000 miles with regular oil changes. We purchased as a certified pre owned with 45,000 miles on the vehicle. The car had been running perfectly. Last weekend the car was making an awful noise. Today the mechanic tells us the lower unit is knocking and the motor will need replaced. There is no way this should be happening at this mileage especially since the car has been regularly serviced. Hyundai is not even interested in repairing the vehicle, went straight to trying to get me to trade it in. We could have been stranded or killed on the highway and with all of the other complaints about this motor, I can’t believe there hasn’t been a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472514July 6, 2022
ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 55 MPH, the vehicle lost motive power and decelerated. Additionally, the vehicle was making a ticking sound which became a loud knocking sound. Additionally, the engine was revving however, the vehicle was decelerating. The contact stated that there was no warning light illuminated. The contact pulled off the highway safely and then drove the vehicle to her residence. The contact's husband then drove the vehicle to an independent mechanic who diagnosed that water had entered the engine cylinders and determined that the engine needed to be replaced. The vehicle was not repaired. The contact was informed by the independent mechanic that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471949July 1, 2022
ENGINE, UNKNOWN OR OTHER
I have a Hyundai 2018. I bought it in 2019 with about 64,000 miles on it. I keep up with all the maintenance on my SUV. I noticed once I moved from Illinois to Florida, after having the car for a year, it started consuming a lot of oil. I've never had an oil leak anywhere on the car. In November of 2020 I went to Take 5 to get my oil changed and the mechanic said make sure to check my oil often because my truck burns a lot of oil. I'm find myself putting oil in my truck once a week. Every 500 miles it needs oil. The crazy thing is, is that the oil light never once came on. The engine light will come on. I went to a recall appointment 2 weeks ago, which was the same day I got my oil changed June 11, 2022, and I told them about this issue and they did nothing. By June 23rd I needed more oil! I see California has a lawsuit about this issue. I want to trade in my truck because this is costing too much money feeding this truck gas and now oil!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467907June 7, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
While driving the vehicle, while accelerating the vehicle would lose power or disengage from gas pedal at 17 mph and then again at 26 mph. After about 3 miles the check engine light came on and a TCM warning appeared on the radio screen. Immediately took the car to the dealership and was turned away since I didn’t have an appointment. On my way home from the dealership I made a stop at a store. I reversed out of the parking spot with no issues. When I put the vehicle in drive, it would not accelerate. I could drive in reverse but not forward. Vehicle was towed to the dealership. Diagnostics revealed it was a failed TCM. Further research revealed this same issue occurred in 2016 models. How was this not fixed or prevented in later models?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466943June 1, 2022
ENGINE
An oil change was done and part of the transmission pan overflowed and then engine failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464486May 13, 2022
ELECTRICAL SYSTEM
Left turn signal sporadically works during a left turn. Can be safety issue when turn signal stops mid turn even the slightest turn it can stop working and then when finished turning it turns on again. Reported issue to dealership and is being replaced through extended warranty. Issue is a faulty Multi functional turn signal switch. Had been several month since issue started. I have video if the turn signal failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463154May 3, 2022
ENGINE
Powertrain issue. Multiple times the after stopping the engine revs for a few seconds and then the vehicle will lurch forward. It acts like the CVT transmission has a delayed response to the accelerator. The condition comes and goes and sometimes it happens multiple times in the same trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461870April 23, 2022
POWER TRAIN
Powertrain issue. Multiple times the after stopping the engine revs for a few seconds and then the vehicle will lurch forward. It acts like the CVT transmission has a delayed response to the accelerator. The condition comes and goes and sometimes it happens multiple times in the same trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459016March 30, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving up a hill, the vehicle lost motive power. While driving the vehicle at undisclosed speeds and turning, the vehicle hesitated and then accelerated. There were no warning lights illuminated. The vehicle was taken to the local dealer where however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457785March 22, 2022
ENGINE
Driving down the road, accelerated to speed limit, but the car slowed down and the RPM's stayed at 2000. The car just stopped running and I was able to pull over into the middle lane. Towed to dealership, 6 weeks min. to diagnose until we know what happened . DANGEROUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456880March 15, 2022
POWER TRAIN
Car has no power when accelerating, when accelerating from a stop the car revs but does not move, then when it does move it takes off like a rocket, in slow moving traffic 5 mph, you accelerate and the car seems like it wants to stall, a lot of hesitation, In fast moving traffic, if you want to merge or pass another vehicle you must give yourself ample time and make sure it is clear to make your move, if you need to get out of the way really fast you cant, its very dangerous and Hyundai needs to move quick on this before something really bad happens to someone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455214March 4, 2022
POWER TRAIN, ENGINE
my 2018 Hyundai Tucson starting having lurching issues on when first started. i have to back into my driveway so i dont have to go in reverse then go forward. it jerks back and forth so hard. It finally took its toll on the transfer case and it exploded internally. the Dealership said they had never seen this before. i was hoping that was the cause of the issue but it wasnt. Still doing it and am afraid it will do it again. i was under warranty when it happened, so teh $2000 replair was covered. i'm concerned it will happen again. teh problem goes away after it's been completely warmed up. but like many others, its a scary issue when first started. it also will also shift hard when it firsts get's going (after the initial hard lurching back and forth). i dont know what to do. Love the car otherwise, but concerned with ever buying a Hyundai again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454968March 3, 2022
POWER TRAIN, ENGINE
very bad acceleration from a stop position, engine revs but does not move, in slow traffic it hesitates and lunges forward like it’s not sure what it’s suppose to do, when trying to merge or pass another car, you have to give yourself time, it’s very dangerous, took it to the dealer 2 times, was told that’s how the car is made, there is no way this is suppose to be the way the car was built. also a smell of antifreeze but no leaks detected,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454756March 1, 2022
ELECTRICAL SYSTEM, ENGINE
Electric media screen (navigation, radio and etc) died. Screen went black and would not turn on. Car wouldn’t start on first attempt this morning. Mild Southern California conditions, garage parked. Car shakes / rattles when starting and powering down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453828February 24, 2022
ENGINE
The contact owned a 2018 Hyundai Tucson. The contact stated that while driving up a hill at 30 MPH, she heard an abnormal popping noise emitting from underneath the vehicle without warning. Upon inspection of the vehicle, the contact saw that a fire had started from underneath the front passenger side of the vehicle. The vehicle in front of hers witnessed the fire and assisted with calling the authorities to the scene. Both the fire and the police department arrived as the fire department extinguished the fire. Both a police and fire report were filed; no injuries were reported. The contact had the vehicle towed to an independent tow yard where it was deemed a total loss. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the cause of the fire had yet to be determined. Both the dealer and the manufacturer were notified of the failure. The vehicle had been destroyed. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11452469February 17, 2022
ENGINE, ELECTRICAL SYSTEM
As I Was Driving my 2018 Hyundai Tucson Down The Highway No Lights No Warnings Nothin My Car Just Shut Off In The middle of the road and would not even crank or turn over and had a burnt smell which could have got myself and others killed So Had Help Getting It To The Side of the road until the tow driver came Took it to the shop to realize the engine is seized How could this happen on a new vehicle without no warning signs it’s had regular oil changes and very well kept car i have talked to many repair shops that have said that have said my car is not the first one they have seen with this year with these problems you guys really need to put out a recall before someone gets killed because of Hyundais engines I could have got myself and my kids killed without WARNING ! I will never buy a Hyundai again a new car and the motor is seized it’s ridiculous and has put my life and kids in danger
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449669February 1, 2022
ELECTRICAL SYSTEM
While driving after a snow storm 1/29/2022 I had the heat up in the SUV I started smelling something burning. I then lowered the heat and the smell became less. I recently purchased this vehicle as a pre own on December 3rd 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449561January 31, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 65 MPH and exiting the highway, the brake pedal was depressed but failed to respond and the vehicle started jerking. The oil warning light was illuminated. The contact continued to depress the brake until the vehicle responded. The contact continued to drive the vehicle. The contact stated that the failure reoccurred with increased intensity while driving. The brake warning light illuminated. The contact veered to the side of the road. The vehicle was towed to the dealer but was not diagnosed. The contact referenced NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449169January 27, 2022
ENGINE
Catastrophic engine failure due to loss of oil pressure without warning at highway speeds. Traveling approximately 70mph on the freeway. Engine develops a rapid knock in sync with engine RPM's and immediate loss of power. At the same moment, I exited the freeway. As I left off the accelerator to apply the brake, the engine stalls completely. Once stopped, I checked the engine oil, which was within specifications. Had vehicle towed to a mechanic and diagnosed as engine failure due to loss of oil pressure. Before this, the engine regularly consumed 2-3 quarts of oil per oil change starting at approximately 45,000 miles. Catalytic convertor has been replaced once due to being plugged by consumed oil. Hyundai fails to remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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