Hyundai Tucson Complaints (2019)

385 consumer complaints on file.

#11460564April 12, 2022
ENGINE
As previously stated, was driving when csr began to smoke and stall. After almost three months of being at the dealership it was determined to be the ROD BEARING failure. Earlier models of this vehicle have been recalled due to this issue. Please look into the newer models as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458423March 26, 2022
ENGINE
Motor blew with regular maintenance done at 77k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457550March 20, 2022
ENGINE
When driving car slowed down and battery sign appeared on the dash board. The car started to gives jerks when stopped at the traffic light. When continued after the lights, it struggled to pick up. This happened two to three times in two days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455496March 7, 2022
ENGINE
Engine stalled. Drove it to gas station but engine has knocking sound. Was told that it may fall under the Theta Engines recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455134March 4, 2022
ENGINE
Car started knocking on a Wednesday like it wanted to cut off, no engine lights came on. Got car towed to dealership on Thursday morning, still no engine light. Dealership called on Thursday said I need a new engine. Car was a 2019 Hyundai Tucson which I purchased in 2020 with 60,059miles. I was the second owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453741February 24, 2022
ENGINE
On 2-23-2022 , I was driving approximately 30 MPH when all of a sudden there was a noise that kept getting louder which sounded like a knocking or broken fan, the vehicle RPM increased, the vehicle hesitated, did not accelerate, stalled, the check oil and engine light came on, I coasted into parking lot. When I opened the hood, there was no signs of smoke, oil leak, or smells, however, when I went to check the oil, smoke came out of where the oil dip stick goes. I attempted to have the vehicle jump started with no luck, just a clicking sound. I had the vehicle towed to be serviced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451103February 9, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot warning becomes disabled sporadically? Engine needs to be turned off and restarted to reconnect Blind Spot Warning. This has been an ongoing problem for the last few years. It never shows up when brought into dealer for inspection? Nor are there any computerized “messages” in the system? The below “Additional Details” only reflect yesterday’s occurrence. This problem happens on a regular basis. with no regularity?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450386February 4, 2022
ENGINE
Was driving uphill, heard a clanging sound. Car engine completely shut off and started smoking, lights worked. Towed it to dealer, they said it will be 30 days before we hear about the issue, they said they will fix the original recall after tearing the engine down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446347January 5, 2022
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving down a busy road at 10:00 pm on New Years Eve, my vehicle's engine completely shut off. Immediately prior to the shut off, the vehicle's dash displayed the oil and battery lights. The vehicle's automatic emergency brake and steering wheel lock were both engaged, not allowing me (or the tow truck company) to move my vehicle out of this busy road. My car remained in this location for 3 and a half hours. The hazard lights stopped working after the first hour, making it extremely difficult to see that the vehicle was stopped. After the second hour, an officer parked behind my vehicle with their lights flashing as he said it was an extremely dangerous situation and my car was sure to be hit. He was able to get a tow truck to me before Hyundai. For hours, numerous people were forced to brake quickly/swerve into other lane to avoid hitting my car. This occurred right before an intersection, putting 4 directions of drivers at risk of collision. I stood in the rain, near my car, attempting to help direct drivers away from the lane until the police officer showed up. The vehicle is now at the dealership which confirmed engine failure, pending replacement. Possibly related, this vehicle had the catalytic convertor replaced 3 months prior. It is not yet confirmed if this contributed to the engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446023January 3, 2022
ENGINE
The engine in my 2019 Hyundai Tucson turned off while driving down the interstate without any lights or warnings. My 2 year old was in the back seat at the time, and this could have caused a significant risk to not only myself and son, but others on the road if we were not traveling at highway speed. The vehicle was safely pulled over to the side of the road and would not restart. I got it towed to the dealership it was purchased from and they informed me they have been having a lot of issues with engines recently and mine would need to be replaced. It has now been sitting at the dealership since Thanksgiving waiting to be serviced, which is covered under manufacture warranty. It is located at Hyundai of Brunswick in Brunswick, Ga and can be accessed if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444875December 23, 2021
ENGINE, POWER TRAIN
Purchased the vehicle in June 2021 only had 1 previous owner. The dealership stated it was a pre-owned certified used vehicle that had just been inspected and service. Within the first month I had to take it back for multiple issues most recently the catalytic converter to be replaced and the Engine. I haven't even owned it let alone driven it long or far enough for either of these parts to need service or have failed. It's not even time for my first oil change that how low the mileage is that I've put on it. The dealership originally told me they never head about the complaints regarding the engine now they are trying to stiff me on selling me a lemon by charging me 3000 and telling me Hyundai isn't willing to cover the repairs. If this is a known issue which is seems to be a recall should now be issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444580December 21, 2021
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated that while her husband was driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442536December 3, 2021
ENGINE
Purchased the car in March 2021 with 41,391 miles on it. The day after I picked it up check engine light came on checked the code it was a P0420 catalyst system efficiency below threshold, contacted dealer they took the car in and replaced the catalytic converter. Now 8 months later & a little less than 15,000 miles the check engine light came on again and guess what code popped up? P0420 now I am not an auto expert but I don't think its right that a catalytic converter would need to be replaced twice in that short time frame. Time to figure out what is causing this considering I am not the only one who has reported this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437755October 22, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437840October 22, 2021
POWER TRAIN
Going up a hill, "Check Blind-Spot Collision Warning System" alert, clunk sound, rpms revved high, power lost and did not shift gears. 2 occurrences. Approximately 40,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436839October 14, 2021
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at 30 MPH, a light knocking sound was heard coming from the engine. There was no warning light illuminated. The contact inspected the vehicle and discovered that the oil level was low despite recently having an oil change. The contact then added 2 quarts of oil inside the engine and resumed driving 30 MPH however, the vehicle shut off without warning. The dealer was contacted, and she had the vehicle towed to the dealer. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,392.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436565October 13, 2021
SERVICE BRAKES
I have not owned this vehicle since 1/2021. I informed the dealer who took the vehicle in trade that there was an open recall. I have let Hyundai know that I no longer own the vehicle. Despite multiple communications with Hyundai, they have made no indication that they would try to find the new owner and direct recall information to that party. In the past, when this situation has occurred with other manufacturers, letting the manufacturer that I no longer owned the vehicle was sufficient and the manufacturer took over from there. I find Hyundai's process to be unsatisfactory. As I have not been able to redirect them to the new owner, I am taking the step of informing NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436093October 8, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433721September 20, 2021
ENGINE
2019 Tucson 74165 miles. While driving on the highway the engine began to knock, and as the traffic came to a stop the car stalled and the oil and battery light came on. Before that the lights never came on. I got it to the shoulder and checked the oil, it was dry with no leaks on the outside of the engine. Towed to my mechanic and he said total engine failure. Hyundai discontinued this motor and Jasper a leading engine manufacturer will not produce after market because they cannot warranty it for three years or hundred thousand miles. This will become a recall as this model year gets higher milage, and Hyundai knows it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433214September 16, 2021
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2019 Hyundai Tucson. The contact stated that the vehicle was consuming oil. The contact stated while her daughter was driving approximately 40 MPH, the RPM increased from 2,000 to 3,000 RPM. There was no warning light illuminated. The vehicle was taken to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken back to the local dealer and diagnosed that an oil change was needed, and the PCV valve needed to be replaced. The vehicle was repaired however, the failure recurred. Additionally, while her daughter was driving the vehicle hesitated and failed to accelerate. The vehicle was taken back to the local dealer and it was determined that an oil consumption test needed to be performed. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 41,580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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