Hyundai Tucson Complaints (2013)
266 consumer complaints on file.
- #11110257July 9, 2018ENGINE
DRIVING ON FREEWAY, ON VACATION, WHEN HEARD CLACKING NOISE. BECAME WORSE AND ALL OF A SUDDEN THE ENGINE QUIT AND THE ENGINE LIGHT CAME ON. TOWED TO REPAIR SHOP. TOLD US THE ENGINE WOULD NEED TO BE REPLACED. NOT SURE IF TRUE, BUT WE WERE TOLD THAT THIS IS THE SAME ENGINE THAT WAS RECALLED IN THE SONATAS (WE ALSO HAVE A SONATA THAT HAD THE RECALL). QUESTIONING WHY THE MOTORS ON ALL VEHICLES WITH THAT ENGINE WERE NOT RECALLED. SEEMS THE PROBLEM IS WITH THE MOTOR, NOT THE ENGINE?!?!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11110275July 9, 2018ENGINE
CORRECTION TO COMPLAINT NUMBER:11110257 DRIVING ON FREEWAY, ON VACATION, WHEN HEARD CLACKING NOISE. BECAME WORSE AND ALL OF A SUDDEN THE ENGINE QUIT AND THE ENGINE LIGHT CAME ON. TOWED TO REPAIR SHOP. TOLD US THE ENGINE NEEDED REPLACED. NOT SURE IF TRUE, BUT WE HAVE BEEN TOLD THAT THIS IS THE SAME ENGINE THAT WAS RECALLED IN THE SONATAS (WE HAVE A SONATA THAT HAD THE RECALL). QUESTIONING WHY THE MOTORS ON ALL VEHICLES WITH THAT ENGINE WERE NOT RECALLED. SEEMS THE PROBLEM IS WITH THE ENGINE, NOT THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11110058July 7, 2018ENGINE
DRIVING DOWN A STREET 35 MPH, ENGINE MADE LOUD SOUND ALL THE LIGHTS CAME ON AND CAR SHUDDERED AND WOULD NOT DRIVE. MOVED TO SIDE OF ROAD AND TOWED TO DEALERSHIP. THETA-II ENGINE SEIZED. NOT REPAIRABLE. DEALERSHIP AND MANUFACTURE REFUSED TO HELP IN ANY WAY DESPITE KNOWN PROBLEM. EVENTUALLY TRADED IN AS COST TO REPLACE ENGINE WITH USED ENGINE(NO NEW ONES AVAILABLE) WAS PROHIBITIVE. RECEIVED TRADE IN OF $3500 BLUE BOOK VALUE $9000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11104251June 27, 2018ENGINE
ENGINE BLOWN AT MILEAGE 129653. WHILE DRIVING ON INTERSTATE IN PENNSYLVANIA, ENGINE SEEMED TO LOSE POWER AT 60 MPH, IN HEAVY TRAFFIC. STARTED TO SHUTTER AND ENGINE MADE A LOT OF NOISE, BAD RATTLE SOUND. ENGINE LOCKED UP. I COASTED TO STOP ON SIDE OF ROAD. ON JUNE 30,2017. VEHICLE WAS TOWED TO CIOCCA HYUNDAI IN QUAKERTOWN PA, WHERE I WAS TOLD ENGINE HAD BLOWN. HAD TO HAVE ENGINE REPLACED$5237.34 COST. TOOK MONTH TO FIND GOOD REPLACEMENT ENGINE AS THIS WAS SAME ENGINE TYPE I WAS TOLD AS SANTE FE AND ACCORDS ON RECALL. I PERSONALLY BELIEVE THE TUCSONS ENGINE SHOULD BE RECALLED ALSO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11104263June 27, 2018ENGINE
ON JUNE 13, 2017, THE ENGINE IN THE TUCSON COMPLETELY SHUT DOWN WHILE DRIVING DOWN THE INTERSTATE AFTER WORK. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO A LOCAL REPAIR SHOP IN CANYON, TEXAS. THE REPAIR SHOP INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE HAD BLOWN A HOLE IN IT DUE TO NO FAULT OF SYDNEE PARKHURST AND WOULD NEED A COMPLETE REBUILD. RESEARCH WAS DONE AS TO WHAT OPTIONS WERE AVAILABLE. [XXX] CONTACTED THE VANDERGRIFF HYUNDAI IN ARLINGTON, TEXAS WHERE THE VEHICLE WAS PURCHASED AND HYUNDAI MOTORS AMERICA FOR A MANUFACTURER'S DEFECT. RESEARCH HAD SHOWN THE SAME ENGINE WAS PUT INTO SEVERAL MODELS OF HYUNDAI VEHICLES. THIS SPECIFIC ENGINE MODEL WAS ALSO INVOLVED IN A CLASS ACTION REGARDING THE 2011-2013 MODELS (BUT NOT THE 2013 TUCSON). THE LOCAL REPAIR SHOP REPLACED THE ENGINE AND SOME PARTS THREE (3) TIMES DUE TO MANUFACTURER ISSUES WITH THE PARTS FOR $8,751.28. AFTER MORE THAN SEVEN PHONE CALLS TO EACH VANDERGRIFF HYUNDAI AND HYUNDAI MOTORS AMERICA, IT WAS LEARNED THAT NEITHER WAS WILLING TO HELP OR OFFER ANY AID OR ASSISTANCE CLAIMING THAT BECAUSE IT WAS SOLD TO A SECOND OWNER, THEY COULD NOT CONFIRM WHETHER THE PRIOR OWNER HAD BEEN NEGLIGENT IN THEIR CARE OF THE VEHICLE EVEN THOUGH IT WAS SOLD AS A CERTIFIED PRE-OWNED VEHICLE. HYUNDAI BLAMED THE OWNER FOR THE DEFECT. AFTER THE ENGINE WAS REPLACED VANDERGRIFF CONTACTED THE OWNER ATTEMPTING TO PURCHASE THE VEHICLE BACK FOR LESS THAN THE PURCHASE PRICE AND EXCLUDING THE COST OF THE ENGINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11103628June 24, 2018ENGINE
THE ENGINE BEGAN MAKING A KNOCKING AND BEGAN SHAKING WITHIN MINUTES THE ENGINE BLEW UP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11088892April 18, 2018FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
THE CAR IS ONLY 5 YEARS OLD THIS IS THE FIRST TIME I'M TAKING IT FOR INSPECTION AND IT IS READING FUEL SYSTEM NOT READY. WHEN I BOTH THE CAR THEY SAY I HAVE A TEN YEAR WARRANTY OR 100.000 WHICHEVER IS FIRST. MY CAR IS NEITHER BUT THEY ARE TELLING ME THAT IT IS NOT COVERED FOR THEM TO CHECK IT IS $230 PLUS TAX. AND MY WIPER BLADES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11088370April 16, 2018ENGINE
PULLED INTO A PARKING LOT TO TALK ON MY PHONE AND AFTER I PULLED AWAY THE ENGINE STARTED MAKING A KNOCKING NOISE. I HAVE CHANGED THE OIL ON TIME EVERY TIME AND MOST OF ALL THE MILES ON IT ARE HIGHWAY MILES. I HAVE ISSUE THAT HYUNDAI RECALLED THE SONATA AND SANTA FE OF THE SAME YEAR AND ALSO KIA RECALLED THE SPORTAGE FOR ENGINE KNOCKING. THE ENGINE IS THE SAME EXACT ENGINE IN THE 2013 HYUNDAI TUSCON BUT IT DOESN'T HAVE A RECALL. THIS MAKE ZERO SENSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11084864April 13, 2018ENGINE
WHILE DRIVING DOWN THE FREEWAY, MY CAR BEGAN TO SHAKE AND FELT AS THOUGH I HAD A TIRE ISSUE. I SLOWED DOWN, AND THE VIBRATION ESCALATED SO I PULLED OVER. ONCE I WAS AT THE SIDE OF THE ROAD, THE ENGINE STARTED MAKING LOUD KNOCKING NOISES. I CALLED A TOW TRUCK AT THIS POINT AND THE CAR WAS TOWED TO A HYUNDAI DEALERSHIP WHERE IT WAS DETERMINED THAT THE ENGINE HAD BLOWN. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND THEY DID A CASE REVIEW. I WAS TOLD THAT SINCE THE CAR, WHICH IS 5 YRS OLD AND HAS 87,900 MILES, IT IS OUTSIDE OF THE WARRANTY. I QUESTIONED THE RECALL ON OTHER CARS WITH THE THETA II ENGINE SUCH AS THE SANTA FE AND THE SONATA AND WAS INFORMED THAT MY CAR DIDN'T HAVE ENOUGH COMPLAINTS TO BE INCLUDED. APPARENTLY, ALTHOUGH THEY HAVE THE SAME ENGINE, THE TUSCON ENGINE IS SLIGHTLY SMALLER SO DOES NOT QUALIFY FOR THE RECALL. THE SAME ISSUES APPLY WITH THE RECALLED ENGINE THAT MY ENGINE HAS WHICH IS METAL SHAVINGS AROUND THE CRANKSHAFT. THE METAL SHAVINGS HAVE CAUSED INSUFFICIENT MOVEMENT OF OIL THROUGHOUT THE ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11081445March 27, 2018ENGINE
I AM WRITING IN RESPONSE TO THE RECENT ISSUES I AM HAVING WITH MY 2013 TUCSON. IT IS CURRENTLY SITTING (BECAUSE IT IS UNABLE TO START) AT A HYUNDAI DEALERSHIP. I WAS TOLD FROM HYUNDAI CUSTOMER SERVICE TO HAVE IT TOWED THERE DUE TO THE ENGINE TROUBLE I AM HAVING WITH THE CAR, AND DID SO ON MARCH 16, 2018. I DO NOT FEEL THAT THE COMPLETE ENGINE FAILURE IS DUE TO ANY NEGLIGENCE ON MY PART. I HAVE ALWAYS KEPT UP WITH REGULAR MAINTENANCE ON THE CAR INCLUDING OIL CHANGES. I CHOSE TO PURCHASE A HYUNDAI BECAUSE OF THEIR KNOWN RELIABILITY AND SAFETY. THESE ARE MOST IMPORTANT WHEN CHOOSING A VEHICLE TO OWN, AND I FELT HYNDAI WAS TOP IN BOTH THOSE CATEGORIES. I HAVE TWO YOUNG GIRLS TO KEEP SAFE. HOWEVER HYNDAI HAS PROVEN TO NOT BE. ONE MOMENT I WAS ABLE TO DRIVE MY TUSCON AND THEN THE NEXT MOMENT I AM UNABLE TO START IT AND AM LOOKING AT A COST TO FIX IT AT WELL OVER $5000.00.AUTO NATION HAS LOOKED AT THE CAR AS HAS STATED THAT THERE ARE COMPLICATIONS WITH THE CVVT GEAR AND THE TIMING CHAIN. HENCE THE REASON THE CAR NO LONGER CAN START AND NEEDS TO BE FIXED. I FEEL THAT THE ENGINE PROBLEMS NEED TO BE ADDRESSED AND PAID FOR BY HYUNDAI DUE TO MANUFACTURER'S ERROR. I HAVE TRIED TO FACILITATE THESE ISSUES BY SPEAKING DIRECTLY WITH HYUNDAI CUSTOMER SERVICE. EVERY TIME I HAVE CALLED, I HAVE SPOKEN TO A DIFFERENT CUSTOMER SERVICE REPRESENTATIVE AND GIVEN A DIFFERENT CASE NUMBER. DESPITE EXPLAINING TO A NEW PERSON THE DETAILS OF THE PROCESS I AM GOING THROUGH, EACH REPRESENTATIVES HAS HAD A DIFFERENT EXCUSE AS TO WHAT WILL HAPPEN IN REPAIRING MY CAR. THERE HAS BEEN NO CONSISTENCY ON YOUR END. MY FAMILY AND I HAVE BEEN LOYAL CUSTOMERS OF HYUNDAI FOR YEARS. IN RETURN, I WOULD EXPECT HYUNDAI TO BE AVAILABLE FOR ASSISTANCE IN THIS MATTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11075983March 2, 2018AIR BAGS
MY AIRBAGS DID NOT DEPLOY DURING AN ACCIDENT IN WHICH MY CAR WAS COMPLETELY TOTALED. I WAS AT A COMPLETE STOP ON THE HIGHWAY WHEN I WAS REAR-ENDED AT FULL SPEED, WHICH CAUSED MY VEHICLE TO RICOCHET ONTO THE ONE AHEAD OF ME. TWO SERIOUS IMPACTS AND NOT ONE AIRBAG.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11074709February 25, 2018ENGINE
WHILE DRIVING AT AROUND 40-50 MPH, THE LIGHTS ON THE DASH SUDDENLY CAME ON AND THEN THE ENGINE OF THE CAR JUST STOPPED. THANKFULLY NO ONE WAS HURT AND THIS DID NOT CAUSE AN ACCIDENT WITH ANOTHER VEHICLE. ACCORDING TO THE DEALERSHIP, THE ENGINE HAS SEIZED. WHILE SITTING IN TRAFFIC WAITING FOR A TOW, WE CHECKED THE OIL IN THE ENGINE AND THERE WAS PLENTY. WE DID REGULAR OIL CHANGES ON THIS CAR. WE ARE THE 2ND OWNER AND THE CAR HAS 76,000 MILES ON IT, SO IT IS NO LONGER COVERED UNDER WARRANTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11065215January 26, 2018UNKNOWN OR OTHER
I WAS DRIVING TO WORK ON THE MORNING OF APRIL 17, 2017, I HAD JUST TURNED ONTO A 2-LANE ROAD WHEN THERE WAS A LOUD NOISE THAT SOUNDED LIKE A GUN BEING FIRED INSIDE THE VEHICLE. I IMMEDIATELY PULLED OVER TO FIND THAT MY PANORAMIC SUNROOF HAD EXPLODED. I HAD JUST MADE A TURN, SO I WAS NOT GOING FAST, MAYBE 30-35 MPH, IT WAS A COOL SPRING MORNING, NOT OVERLY HOT OR COLD, THERE WAS NO PRECIPITATION, NO EXTREME TEMPERATURES. I CALLED THE HYUNDAI DEALER WE BOUGHT THE VEHICLE FROM, AND THEY SAID IT WAS NOT A DEFAULT IN THE VEHICLE, IT WAS NOT THEIR FAULT, AND THEY WOULD NOT REPLACE IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11051599November 30, 2017ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (AUTONATION HYUNDAI MALL OF GEORGIA, 3445 BUFORD GA 30519) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A FUSE FAILURE. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, WHILE STARTING THE VEHICLE, THE CONTACT SHIFTED INTO DRIVE AND DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT COULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPOXIMATLY 8,000. *TT UPDATED 8/9/18*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11043106November 3, 2017ENGINE
WHILE MERGING ONTO THE HIGHWAY DRIVING AROUND 65-70 MPH, THE CAR'S CHECK ENGINE LIGHT, OIL LEVEL LIGHT AND BATTERY LIGHT ALL CAME ON AND THE CAR POWERED DOWN AND LOST ALL SPEED WITHIN A .5 MILE DISTANCE. AFTER HAVING IT TOWED, THE CAR NOW NEEDS A NEW ENGINE ENTIRELY DUE TO FAULTY BEARINGS THAT CAUSED THE CAR TO SEIZE WHILE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11039626October 25, 2017UNKNOWN OR OTHER
I WAS DRIVING TO WORK AT 5AM, 10/12/2017. I WAS A COUPLE OF MILES FROM MY HOME, ON ROUTE 66, WHEN MY PANORAMIC SUNROOF EXPLODED. THE SOUND WAS SO LOUD, IT WAS LIKE A SHOTGUN GOING OFF NEXT TO MY EAR. THE TEMPERATURE AT THE TIME WAS 55 DEGREES, AND I WAS ONLY GOING 35 MPH. I PULLED OVER IMMEDIATELY TO SEE WHAT HAD HAPPENED. SINCE THE SHADE WAS DRAWN ON THE SUNROOF, I HAD NO IDEA AT FIRST THAT THAT WAS THE PROBLEM. ONCE I SAW THE GLASS ALL OVER THE ROOF, I LOOKED AT THE SUNROOF, AND SAW THE HUGE HOLE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11030582September 29, 2017ENGINE
ON SEPT. 9TH 2017 WE WERE EVACUATING FROM HURRICANE IRMA. WE HEADED NORTH FROM GA. ON I-77 IN N.C ALL THE LIGHTS CAME ON AND CAR SLOWED DOWN. WE PULLED OVER AND SHUT IT OFF. WHEN TURNING IT BACK ON A LOUD HORRIBLE NOISE WAS COMING FROM THE FRONT. WE WERE ABLE TO SLOWLY GET OFF THE EXIT. WE FOUND A MECHANIC SHOP AND TOOK IT THERE TO SEE IF THEY COULD TELL US WHAT IT WAS. THE CAR NEVER GAVE US ANY WARNINGS OR LIGHTS CAME ON PRIOR TO THIS. WHEN WE PURCHASED THE CAR IN 2016, WE HAD TAKEN IT TO THE HYUNDAI DEALER WE BOUGHT IT FROM DUE TO A KNOCKING NOISE COMING FROM THE FRONT. WE TOOK IT ABOUT 3 TIMES AND TO NO AVAIL THEY DIDN'T FIND ANYTHING. WE PURCHASED THE CAR WITH ALMOST 35,000 MILES AND IT WAS AT 78,000 MILES WHEN IT LEFT US STRANDED IN NC. ON MONDAY 9/11/17 THE MECHANIC CALLED US AND TOLD US HE FOUND OIL AND METAL SHAVINGS IN THE PAN AND THAT THE ENGINE HAD FAILED. WE'VE ONLY HAD THIS CAR FOR 1 1/2 YRS. NOW NOT ONLY WE WERE OUT OF POCKET FOR 4 NIGHTS AT A HOTEL, WE HAD TO RENT A UHAUL TO TRANSPORT THE CAR BACK TO GA. FILED A COMPLAINT WITH HYUNDAI ON 9/16/17. THEY GOT BACK TO ME ON 9/28 AND 9/29. I WAS TOLD THE SAVANNAH HYUNDAI DEALER WANTS US TO TOW THE CAR TO THEIR SERVICE DEPT. AT OUR EXPENSE PLUS WE WOULD HAVE TO PAY THEM $400 SO THEY CAN DO A FULL INSPECTION ON OUR CAR. THE SAME CAR I WAS BRINGING TO THEM WITH ISSUES BEFORE WE WERE OUT OF WARRANTY. I AM AWARE OF A LOT OF ISSUES WITH THESE ENGINES AND THEY NEED TO BE RECALLED AND REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11015889August 17, 2017SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
I WAS ORDERING AN OIL CHANGE ONLINE APPT. AND THERE WAS A NOTE SATING A RECALL ON AIRBAGS FOR MY VEHICLE. I VE BEEN SERVICING MY VEHICLES AT DEALERSHIPS IN 3 STATES AND NEVER ONCE TOLD OR SENT AN EMAIL OR LETTER. I LIVE IN GA AS OF MARCH 2017.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11014693August 11, 2017STEERING
TL* THE CONTACT OWNED A 2013 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE AND ATTEMPTING TO MAKE A SHALLOW TURN, THE STEERING COLUMN WAS TURNED, BUT THE VEHICLE DID NOT RESPOND. AS A RESULT, THE VEHICLE DROVE OVER AN EMBANKMENT, COLLIDED WITH A TREE, AND CAUGHT FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED AND THE FLAMES WERE EXTINGUISHED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS THEN TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE DRIVER SUFFERED BROKEN BONES IN THE FOOT AND MODERATE BRUISING FROM THE CRASH. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT PROVIDED.
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0
- #11012733August 4, 2017ENGINE, POWER TRAIN
I RELIGIOUSLY MAINTAINED MAINTENANCE ON MY SUV, BUT OUT THE BLUE, LAST WEEKEND 7/29-30 I WAS AT A LIGHT AND THE CHECK ENGINE LIGHT APPEARED AND SOMETHING BROKE IN THE ENGINE AREA, I HEARD A SNAP, IT SOUNDED LIKE A BELT. WELL, I FLAT BED TOWED THE VEHICLE TO THE DEALERSHIP AND TO MY AMAZEMENT, I RECEIVED A CALL FROM THE SERVICE ADVISOR THAT I NEEDED A NEW ENGINE? THE COST WOULD BE AROUND $8,000.00. I RELIGIOUSLY HAD EVERY WARRANTY SERVICE DONE AND THEY CAME BACK WITH MY CRANK SHANK PINS AND PISTONS WERE WORN OUT AND ROD KNOCKING WAS TAKEN PLACE, PLUS NO MORE ROD BEARINGS. I ASKED WHAT COULD OF CAUSED THIS AND HE STATED, "LACK OF OIL?". I NEVER MISSED AN OIL CHANGE ON THE SUV, SO HOW COULD THIS BE?? ALSO, METAL SHAVINGS WERE FOUND IN THE OIL PAIN AND CYLINDER 2 AND 3 GONE. THERE WAS A RECALL ON THE SANTA FE SUV 2011-2013, KIA 2011-2014 WHEREBY THE SAME THING CRANKPINS, METAL SHAVINGS FOUND, THE EXACT WORDING FROM THE CLASS ACTION LAWSUIT (FOUND ONLINE) IS "DURING MACHINING OF THE ENTIRE ENGINE, CRANKSHAFT AND CRANKPINS, METAL SHAVINGS MAY HAVE BEEN LEFT WITHIN THE CRANKSHAFT OIL PASSAGES, OIL MAY BE BLOCKED AND CAUSE THE CONNECTING RODS TO WEAR, WHICH WOULD THEN CAUSE HEM TO FAIL AND SEIZE THE ENGINE. NOW, THEY DIDN'T LIST MY VEHICLE, BUT IT'S THE EXACT AND SHOULD BE INVESTIGATED SINCE MY VEHICLE HAS THE SAME ENGINE! ALSO, THIS OCCURRED AT EXACTLY 100,000 MILES WHEN THE WARRANTY EXPIRED. NOW, THE SERVICE ADVISORS ARE BEING HORRID AND HEATED EXCHANGES ARE GOING ON WITH THE CAR DEALERSHIP TEAM ON MY CAR REPAIR. IT'S STILL SITTING AT THE DEALERSHIP AND I'M IN AN EXPENSIVE RENTAL. I HAD JUST MADE MY LAST PAYMENT....
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0