Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11609418August 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Hyundai Tucson. The contact stated that there was a knocking sound coming from the engine compartment. The contact stated that the low oil and check engine warning lights were illuminated. The vehicle had been taken to an independent mechanic and the contact was informed that the engine oil had been totally consumed. The contact was made aware of coolant intrusion into the engine and that the pistons were misfiring. The mechanic stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and stated that the Extended Warranty on the vehicle did not cover excessive oil consumption. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608953August 16, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Tucson. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal and the vehicle lunged forward. The contact stated no warning light was illuminated. Additionally, the contact stated that when the vehicle was stopped, after depressing the accelerator pedal, the vehicle hesitated and then lunged forward. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System); however, the VIN was not included. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607493August 9, 2024
POWER TRAIN
The contact owns a 2016 Hyundai Tuscon. The contact stated that while driving at various speeds the vehicle would begin sputtering and the transmission would begin slipping. The transmission would also slip when attempting to accelerate after being parked or idle. There were no warning lights. While driving approximately 45 MPH the vehicle suddenly began going in reverse. The contact immediately placed the vehicle in park to turn off the vehicle. After restarting the vehicle the contact attempted to drive it but failed to accelerate. The vehicle was only able to be driven in reverse. The contact reversed into the nearest parking lot. The vehicle was towed to a certified mechanic where it was diagnosed that the transmission failed. The transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607608August 9, 2024
POWER TRAIN
Vehicle started to shake and lost acceleration. Gave engine Code P073F Unable to engage gear 1. Hyundai shows Recall Campaign for this issue but dealer refuses to acknowledge it, and says it needs new transmission. They state transmission damaged clutch rather than clutch damaged transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606671August 5, 2024
VISIBILITY/WIPER
•Window regulator •Stops windows movement •Our independent service provider •No •No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606672August 5, 2024
UNKNOWN OR OTHER
• temperature regulator stopped working •couldn’t use A/C in very hot months, couldn’t use heat in very cold months putting risk of freezing and overheating • independent service •No •No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605430July 30, 2024
STRUCTURE:BODY
Have had to replace the regulator in all four windows. Seems to be a pretty common problem online. Reporting this so hopefully enough people say something that Hyundai has a recall and reimburses us for the repairs. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605542July 30, 2024
ENGINE
I was driving in the main road with my grandkids and the vehicle just shut down . I bought it in November of 2023. I brought it back to carmax because it was hesitating and not acting properly and it was within my 90 day warranty and they said nothing was wrong . Motor seized and turbo no good a few months later and I owe 19000 on this car and they refuse to replace the motor since I’m second owner without a warranty they were suppose to give me . I had to get people to push my car to the side and wait 2 hours for a tow and now the garage says it’s 10-11000for a motor . Carmax just said they would pay for labor charges but that still leaves me with a hefty bill on top of what I owe . I told them to just take the car and give me another or pay for the motor and they refuse . My cars now sitting at my house because I can’t afford a motor . It’s a 1.6L motor with turbo . That price is a used motor :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604153July 23, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
At certain times my car doesn’t want to start. Like when there were carburetors in cars way back in the day, I literally have to pump the gas to make it start. And then once it does, it’s very hesitant to go on the road like it has no power. And then another time my car totally just shut down in the middle of traffic and would barely go, like it had no speed ability. This happens often my car is not under warranty. And it is not included in the recall with some kind of fuel pump situation. I had a mechanic look at it. He seems to think it’s something to do with the fuel pump. But unfortunately, I cannot afford the cost of repairing that, and he didn’t seem quite certain as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603662July 21, 2024
STRUCTURE:BODY
I have a 2016 Hyundai Tucson Limited. I have had both front windows Regulators break within the past year. I had the drivers side repaired but, was hoping there would be a recall before I spent $800 to repair the other one. But Hyundai should own up to this issue and have a recall, If they want return customers. Time to step up Hyundai
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602312July 15, 2024
STRUCTURE:BODY
The driver's side back door will not open from the inside or outside. There was no warning or damage down to cause this, just one day it would not open. From research on the internet this is a common problem with a 2016 Tucson and is due from the lock actuator and is not being recalled. This is a huge safety risk if someone needed to exit the backseat quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600943July 10, 2024
POWER TRAIN
The vehicle intermittently fails to accelerate without warning or notification. The throttle pedal goes to the floor without the engine stalling or rev'ing but also fails to propel the vehicle. This has occurred when crossing lanes of on-coming traffic placing the operator in an EXTREMELY DANGEROUS situation. In addition, the vehicle also intermittently fails to go in reverse. These issues are most prevailant in warmer summer temperatures. Neither of these issues directly triggered a MIL light. MIL lights did occur independent from the cited issues but would typically self clear. On one occasion I was able to get a scan of the vehicle with an active MIL that yielded a P1921 Gear 2 System Motor Thermal Damage. Shortly after the scan, the code cleared and MIL went off. The conditions were NOT able to be reproduced by the dealership. They were also not able to clearly diagnose what would cause the P1921 fault. Their recommendation was to replace the entire transmission. ALL of the issues experience closely align with a issues cited in a class action law suit despite the vehicle not having any open recalls or TSBs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601027July 10, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM
I own a 2016 Hyundai Tucson and have noticed that NONE of the doors other than the driver door will open either from the inside or outside. I have small children that I drive to and from school, activities. If we were to get into a wreck or were to run off rode into a body of water my children could drown or die due to doors not opening. This seems to be a very common issue with Hyundai and needs to be addressed and recalled and fixed by dealership immediately!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600655July 9, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Oil consumption is excessive it has caused the engine to have a knocking noise even though routine oil changes have been up to date. Yes available for inspection. This may cause the engine to seize at any given point while in motion. No, I have not been able to take the vehicle to a dealership yet. No, vehicle has not been inspected. No, no check engine/warning light has turned on. Knocking noise began June 28th 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596971June 26, 2024
ENGINE
The car started making noises. There were no warning lights and we drove to the Hyundai dealership in South Charleston, WV, where we were told it needs a new engine. The car is under warranty and Hyundai has denied the claim. Luckily we made it to the dealership before the car stopped. We had no indication there was a problem. We were traveling from out of state when this happened. An engine should not suddenly die with no warning. We have all the maintenance records.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595289June 19, 2024
SEAT BELTS, UNKNOWN OR OTHER, ENGINE
Passenger door lock-right rear door will not unlock from outside or inside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594881June 17, 2024
STEERING
Pronounced rattle from the steering column (not the wheel) when going over a rough surface. Vehicle has only 49,000 miles on it. Hyundai dealer checked and determined the rattle was not a safety issue and said a small plastic piece in the steering mechanism had broken and quoted a repair cost of over $1,000. I do not believe the dealership's diagnosis, nor its' safety assessment and believe they are simply avoiding a repair that should be covered under the vehicle's soon to expire warranty!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593669June 11, 2024
ELECTRICAL SYSTEM
Three of the four windows will not roll up and down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593576June 10, 2024
UNKNOWN OR OTHER
I can not get my rear left passenger door to open from either inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593183June 8, 2024
UNKNOWN OR OTHER
The driver and driver passenger doors get stuck and will not open after you lock them so I cleave to climb over the passenger to lock the door or I have to keep the windows down to be able to unlock and open the door the door latches are getting stuck I went to Hyundai in Little Rock the said I was covered under warranty and they never fixed it nor called me to tell me the part came in and it’s ready to be fixed this is a major safety hazard because I could be in a dark place or running from someone and can’t get inside the car or have access inside the driver side to do anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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