Hyundai Tucson Complaints (2015)

229 consumer complaints on file.

#11281672November 21, 2019
TIRES, TIRES:TREAD/BELT
TIRES WITH PLENTY OF TREAD BLEW OUT ON HIGHWAY WITH DELAMINATION. SECOND TIRE WITH WORN BULGES INDICATION UNDERLYING DELAMINATION AS WELL. DOT 277A YA19 0715, SOLUS KL21 KUMH0 225/60R , 0244416 021343
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277525November 1, 2019
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE THE VEHICLE WAS IN USE, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE VENTILATION SYSTEM WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DORAL HYUNDAI (10285 NW 12TH ST, #2700, DORAL, FL 33172, (305) 722-6094) TO BE DIAGNOSED, BUT THE CAUSE OF THE ODOR COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ODOR SEEPED THROUGH THE VENTILATION SYSTEM WHEN THE RECIRCULATION BUTTON WAS ENGAGED. THE CONTACT ALSO MENTIONED THAT THE ENGINE WAS REPLACED THREE TIMES WITHIN THE LAST THREE MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268495October 15, 2019
ENGINE
I BOUGHT THIS CAR AS A LEASE RETURN AT 36K MILES. I HAVE TAKEN IT IN FOR ALL THE RECOMMENDED SERVICES AND ALSO THE OIL CHANGES AT THE RECOMMENDED INTERVALS. NEVER HAD AN ISSUE WITH THE VEHICLE AT ALL TILL NOW. AT JUST OVER 70K MILES I WAS DRIVING AT 75MPH AND THE ENGINE LURCHED AND THE VEHICLE WENT INTO LIMP MODE. THE FASTEST I COULD GO WAS 60MPH. THE ENGINE HAD A WICKED KNOCKING SOUND. FORTUNATELY I WAS NEAR A HYUNDAI DEALERSHIP SO I TOOK IT THERE. THEY SAID IT NEEDS A NEW ENGINE. THANKFULLY I HAVE THE CERTIFIED PRE-OWNED WARRANTY ON THE ENGINE & POWERTRAIN UP TO 100K, SO HYUNDAI IS EATING THE COST. BUT IT IS STILL WILDLY CONCERNING TO ME! I'LL FOR SURE BE SELLING THIS CAR BEFORE IT HITS THE 100K WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266661October 6, 2019
ENGINE
I'VE DONE MY REGULAR MAINTENANCE ON THIS VEHICLE SINCE I'VE PURCHASED. DROVE TO TWO PLACES TODAY, AFTER SECOND PLACE ON START UP OIL LIGHT CAME ON WITH VERY LOUD ENGINE KNOCKING. CHECKED MY OIL TO FIND NONE ON THE DIPSTICK, FILLED BACK UP WITH RECOMMENDED OIL AND SOME OF THE NOISE WENT AWAY. STILL HAS VERY PROFOUND KNOCKING NOISES IN THE ENGINE BLOCK WITH LACK OF POWER. BOUGHT THIS VEHICLE WITH 44,500 MILES NOW HAS 50,500. SHOULDN'T HAVE ANY TROUBLE AT THIS MILEAGE AT ALL. TAKING TO DEALERSHIP TO SEE WHAT WILL BE DONE. THIS VEHICLE HAS COMMON PROBLEM BUT NO RECALL FOR THIS PARTICULAR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254656September 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FIRST TIME EVER MY VEHICLE QUIT WHILE I WAS DRIVING AFTER HAVING IT FOR 3 YEARS. I TOOK GREAT CARE OF MY VEHICLE. I HAD TO GET A TOW TRUCK TO TOW MY 2015 HYUNDAI TUSCON LIMITED TO DEALERSHIP. I WAS TOLD IT IS EXTERNAL COMPONENT WORN OUT AND IT WILL BE A WEEK BEFORE THEY CAN GIVE ME AN ANSWER. REALLY??? I ASKED IF THIS IS NORMAL. WOULDN'T GIVE ME AN ANSWER. THEY CANNOT PROVIDE A LOANER CAR. I THINK I NEED TO GO WITH DEALERSHIP THAT PROVIDE A LOANER CAR. I AM DO MY RESEARCH TO SEE IF I SHOULD CONTINUE BUYING HYUNDAI OR GO WITH DIFFERENT FORD OR CHEVY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235126July 26, 2019
ENGINE
MY PROBLEM SEEMS TO BE CONSISTENT WITH OTHER DRIVERS. I WAS DRIVING HOME AT NIGHT WHEN I TURNED A CORNER AND THE VEHICLE JERKED AND THEN DIED. NO WARNING SIGNALS CAME ON. NO LEAKING FLUIDS. VEHICLE WOULDN'T START UP ANYMORE. BOUGHT A NEW BATTERY AND STILL UNABLE TO START THE CAR. TOOK THE VEHICLE TO A MECHANIC TESTED THE ALTERNATOR AND STARTER AND NEITHER ONE WAS THE PROBLEM. THE MECHANIC DIAGNOSED IT AS A LOCKED UP MOTOR. THIS IS VERY DANGEROUS AND SHOULD BE LOOKED INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234259July 23, 2019
ENGINE
ON JULY 12, 2019, I WAS DRIVING TO MY HOME AT APPROXIMATELY 10:00 IN THE EVENING. I WAS APPROXIMATELY TWO MILES FROM MY HOUSE WHEN MY ENGINE SEIZED AND THE CAR STOPPED IN THE MIDDLE OF A VERY DANGEROUS INTERSECTION. I AM VERY GRATEFUL THAT, THANKS TO MY FATHER AND A GOOD SAMARITAN, I WAS ABLE TO GET MY CAR OUT OF THE STREET AND I WAS ABLE TO GET HOME. THIS COULD HAVE BEEN DISASTROUS. I HAVE SINCE BEEN TOLD BY AN AUTHORIZED HYUNDAI MECHANIC THAT MY ENGINE NEEDS TO BE REPLACED. CONSIDERING THE CAR ONLY HAS 86,000 MILES AND ALL ROUTINE MAINTENANCE HAS BEEN PERFORMED AND NO MECHANIC HAS EVER SAID THIS WAS A POTENTIAL ISSUE BEFORE, I FIND THIS TO BE UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233702July 21, 2019
ENGINE
2015 HYUNDAI TUSCON 2.0 ORIGINAL OWNER WITH 70,000 MILES, ENGINE IS BURNING THROUGH 1 QUART OF OIL EVERY 500 MILES, RESEARCH INDICATES THAT THE THETA 2 MANUFACTURING PROBLEM IS THE CULPRIT AS WAS THE CASE WITH SONATA RECALLS. GOING TO THE DEALERSHIP TO DEMAND A NEW ENGINE AS THIS IS THOROUGHLY DOCUMENTED WITH ALL THETA 2 ENGINES DURING THIS TIME FRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232516July 16, 2019
UNKNOWN OR OTHER
TL* THE CONTACT OWNED A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT 50 MPH, OTHER DRIVERS BEGAN TO ALERT HIM THAT THERE WAS FIRE EMERGING FROM UNDERNEATH THE VEHICLE; THERE WERE NO WARNING SIGNALS ALERTING THE CONTACT OF THE FIRE. THE CONTACT PULLED OVER AND NOTICED THE FIRE COMING FROM UNDER THE FRONT DRIVER SIDE TIRE. THE CONTACT CALLED 911 AND BY THE TIME THE FIRE DEPARTMENT REACHED HIM, THE VEHICLE WAS TOTALED. THERE WERE NO INJURIES DUE TO THE FIRE, AND THE CONTACT FILED BOTH A FIRE AND POLICE REPORT. THE VEHICLE WAS FIRST TOWED A JUNK YARD AND THEN TO THE CONTACT'S HOME. THE CONTACT CALLED THE DEALERSHIP (RICK CASE HYUNDAI 925 N STATE RD 7, PLANTATION, FL 33317 (954) 388-9627) AND THE CONTACT WAS REFERRED TO A PRE-OWNED SALES MANAGER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11228557June 30, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
BOUGHT NEW 2015 2017 PAID OUT OF POCKET FOR AN EXHAUST REPLACEMENT $1,500 APRIL 2019 WENT THROUGH OIL CONSUMPTION TESTING. CAR ENGINE WAS REPLACED JUNE 2019 TRANSMISSION WENT OUT MILEAGE 105K CAR WAS IN MOTION WHEN ALL OF THIS WENT UP HAVE COPIES OF RECEIPTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208255May 17, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
HYUNDAI RECALL. I AM A 65 YEARS OLD, I PURCHASED THIS CAR ON NOV 2018 AND AS I WAS DRIVING TO WORK ON THE HIGHWAY, THE CAR CAUGHT ON FIRE, THE FLAMES CAME THROUGH THE FLOOR PANEL AND THROUGH THE VENTS. MY ENTIRE AREA WHERE THE GAS & BRAKE PEDAL ARE BURNED UP, THE RADIO AREA AND CONSOLE AREA IS CHARRED BEYOND RECOGNITION. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE ENTIRE CAR WAS IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11196116April 14, 2019
ENGINE
THE IDLE COMPONENT ON THE ENGINE SPUTTERS. IT'S BEEN SPUTTERING SINCE I BOUGHT THE VEHICLE BRAND NEW OFF THE LOT. I MENTIONED IT TO THE DEALER. THEY SAID IT WAS NOTHING, BUT THE SPUTTERING IS GETTING WORSE AND AS THE CAR SITS IDLING WHILE PRESSING THE BRAKES OR IN PARKED OUT NEUTRAL IT'S SPUTTERS LIKE IT'S GOING TO CUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190248March 20, 2019
ENGINE, VEHICLE SPEED CONTROL
RECEIVED 2 RECALL NOTICES TO HAVE THE ENGINE CONTROL SOFTWARE UPDATED WITH AN ANTI-KNOCK PREVENTION FEATURE. WE UPDATED THE SOFTWARE AT THE DEALER BEFORE THE SECOND LETTER FROM HYUNDAI WHICH NOTIFIED US THAT THE SOFTWARE WILL LIMIT ENGINE PERFORMANCE AND VEHICLE SPEED IF ACTUATED, AND THAT WE SHOULD TAKE IT TO THE DEALER FOR REPAIR SHOULD THIS OCCUR. THIS IS PERCEIVED TO BE A SALES GIMMICK FOR HYUNDAI THAT IS UNAVOIDABLE IF ACTUATED. THE HYUNDAI 1-800 HELP LINE COULD NOT ANSWER THE QUESTIONS REGARDING AN OPTION TO REMOVE THE SOFTWARE TO AVOID THIS EVENT, OR THE COST TO MAKE THE MANDATED REPAIRS WHEN THEY OCCUR. THEY ALSO PROMISED A 120,000 WARRANTY UPDATE NOTIFICATION THAT WAS NEVER SENT TO US PROMISED 3-5 DAYS AFTER INSTALLATION. WE PERCEIVE THE SOFTWARE INSTALLATION A SAFETY ISSUE BECAUSE IT COMMANDS YOUR VEHICLE INTO A LIMITING STATE. THE RECALL IS LABELLED: PRODUCT IMPROVEMENT CAMPAIGN NUMBER 953. 2015 HYUNDAI TIUCSON, A CAR WE OTHERWISE LOVE, AND A 3RD HYUNDAI IN 7 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186268March 12, 2019
ENGINE
THE PROBLEM I AM HAVING WITH MY VEHICLE IS THAT THE ENGINE STOPPED WHILE I WAS DRIVING DOWN THE ROAD WITHOUT ANY WARNINGS AT ALL. THERE WAS NO CHECK ENGINE LIGHTS, NO OIL LIGHTS, OR ANY SENSORS THAT POPPED UP FOR THAT ISSUE. THIS HAS BEEN A KNOWN PROBLEM AFTER DOING SOME RESEARCH WITH THIS ENGINE. I HAD IT TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED HIM WITH A ENGINE PROBLEM AND SAID THE ENGINE NEEDED TO BE REPLACED. I HAD IT THEN TOWED TO A DEALERSHIP HYUNDAI DEALERSHIP AND THEY HAVE HAD MY CAR FOR A WEEK WITHOUT GIVING ME ANY INFORMATION ON WHAT IS ACTUALLY WRONG WITH THE ENGINE. I CANNOT RECEIVE A LOANER CAR BECAUSE IT IS OUT OF WARRANTY AND MY AFTERMARKET WARRANTY IS STILL TRYING TO INVESTIGATE WHAT IS WRONG WITH THE ENGINE AND NO ONE ELSE IS HELPING ME. I'VE BEEN OUT OF WORK NOW FOR ALMOST 2 WEEKS WITH NO VEHICLE NO EXPLANATION, BUT YET THERE ARE NUMEROUS COMPLAINTS ALL THROUGHOUT THE INTERNET ABOUT THE ENGINE FOR THIS VEHICLE. THERE IS NO ENGINE AVAILABLE ANYWHERE FOR THIS VEHICLE PROBABLY BECAUSE OF THE KNOWN ISSUE. THEY ARE TELLING ME THEY WILL HAVE TO ORDER IT PIECE BY PIECE IF THE WARRANTY WILL COVER IT. I PERSONALLY THINK THERE SHOULD BE AN INSPECTION ON THESE ENGINES AND A RECALL DONE BECAUSE WHAT HAS HAPPENED TO ME HAS BEEN HAPPENING FOR YEARS SINCE THE VEHICLE HAS AT THE MARKET. I HAVE READ OVER 30 DIFFERENT COMPLAINTS ABOUT THE ENGINE JUST DYING AND SEIZING WHILE DRIVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183459March 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 35 MPH, WHITE SMOKE EMITTED FROM THE EXHAUST PIPE AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11180481February 16, 2019
ENGINE
WHILE THE CAR WAS STATIONARY, OUR OIL LIGHT CAME ON. WHEN WE TOOK IT TO THE MECHANIC HE SAID THE ISSUE WAS ACTUALLY THE ENGINE AND IT WOULD NEED TO BE REPLACED. MECHANIC TOWED IT TO THE HYUNDAI DEALERSHIP AND THEY CONFIRMED IT NEEDS A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180520February 16, 2019
VEHICLE SPEED CONTROL
WHEN ACCELERATING INTO TRAFFIC THE CAR LAGS OR STOPS AS IF I PUT THE CAR IN NEUTRAL MANY TIMES I AM NEXT TO A VEHICLE AND CANN'T PULL BACK OVER ON ON COMING TRAFFIC HAS TO HARD STOP OR SWERVE TO AVOID HITTING ME. THIS OF COURSE PUTS ME AND ON COMING VEHICLES IN DANGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174783February 6, 2019
ENGINE
I WAS DRIVING DOWN THE HIGHWAY. WITHOUT ANY PRIOR INDICATION OF ERROR, OR ANY SENSOR READING THAT SOMETHING WAS WRONG WITH THE ENGINE, THE ENGINE STARTED MAKING A LOUD RATTLING NOISE AND THE RPMS INCREASED. I SLOWED DOWN A BIT, AND CONTINUED DRIVING. THE ENGINE THIS SEIZED COMPLETELY AND DIED. LUCKILY I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND CALL FOR HELP, BUT THE ENGINE IS COMPLETELY UNRESPONSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169897January 14, 2019
ENGINE, EXTERIOR LIGHTING
DRIVING VEHICLE WHERE FELT HESITATION ACCELERATING.THEN HEARD A BANGING NOISE WHERE ENGINE HAD SEIZED.THIS IS FIRST NEW CAR OWNED WHAT A DISAPPOINTMENT.THIS PROBLEM IS KNOWN THROUGH HYUNDAI AND THEY HAVE DONE NOTHING ABOUT IT.MY ADVICE STAY AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162067December 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE BEFORE IT BLEW OUT. THE VEHICLE WAS TAKEN TO HERITAGE HYUNDAI TOWSON (801 YORK RD, TOWSON, MD 21204, 877-387-5495) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CLAIM NUMBER: 11286287. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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