Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10887498July 21, 2016
STEERING
AFTER CROSSING RAILROAD AT LOW SPEED, THERE WAS A LOUD, METALLIC CLANK, THEN WOULD CLICK/CLANK IN TURNS. STEERING BECAME INCREASINGLY DIFFICULT TO CONTROL, AND CAR WOULD DRIFT AT HIGH SPEEDS . DEALER STATED THE STEERING COUPLER WAS BAD, ALTHOUGH THIS WAS NOT COVERED UNDER THE MULTITUDE OF STEERING RECALLS FOR 2011 SONATAS. THE SERVICEMAN SAID EVERYTHING IN THOSE MODEL'S STEERING WAS JUNK AND THEY REPLACED THE COUPLERS ALL THE TIME. DEALER CONFIRMED THAT THERE WOULD HAVE BEEN EVENTUAL LOSS OF CONTROL OF THE VEHICLE AND I SHOULD NOT WAIT TO GET IT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887499July 21, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE STEERING BECAME UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887587July 21, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE STEERING WHEEL MADE A LOUD "CRANKING" NOISE IN THE SHAFT OF THE STEERING WHEEL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886056July 20, 2016
SUSPENSION
OVER THE PAST SEVERAL MONTHS A PROGRESSIVELY WORSENING CLUNKING NOISE, WITH A REVERBERATING RATTLE, HAS BEEN COMING FROM THE FRONT LEFT SIDE OF THE CAR WHEN DRIVING OVER BUMPS. IN ADDITION, THE STEERING COLUMN HAS MADE PROGRESSIVELY WORSENING CLICKING NOISES AND BECAME PROGRESSIVELY LOOSER WHEN DRIVING OVER BUMPS, TO THE POINT WHERE THE STEERING WHEEL WOULD VISIBLY SHAKE BACK AND FORTH. A HYUNDAI DEALER SAID THAT THIS ISSUE WAS CAUSED BY A FAILED STEERING COLUMN RUBBER COUPLER (A BUSHING IN THE STEERING COLUMN), THAT THIS ISSUE IS WELL KNOWN, AND THAT EVENTUALLY IT WOULD HINDER THE ABILITY TO SAFELY DRIVE THE CAR. FEARING FOR MY SAFETY, I HAD THE DEALER REPLACE THE COUPLER AT A COST OF $375. GIVEN THE AGE OF MY VEHICLE AND COMPARATIVELY LOW MILEAGE I DO NOT BELIEVE THAT THIS ISSUE REFLECTS NORMAL WEAR AND TEAR AND IS INSTEAD RELATED TO A DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885745July 19, 2016
ENGINE, STEERING, EXTERIOR LIGHTING
2 WEEKS AGO I BOUGHT A PRE-OWNED 2011 SONOTA GLS WITH 69,000 MILES,FROM DRIVETIME. I ASKED FOR A CAR FAX REPORT WHICH THEY PROVIDED SOMETHING SIMILAR BUT THEIR REPORT ONLY SHOWED ONE RECALL ON THE VEHICLE WHICH WAS RECALL NUMBER 143, REGARDING THE EPS PROBLEM. SO FOR A WEEK I LOOKED INTO ALL THE RECALLS THIS VEHICLE HAS BUT IT WAS PAST THE 5 DAY RETURN POLICY BY DRIVETIME. WE FIGURED IF IT WAS A RECALL THEN IT WOULD HAVE TO BE REPAIRED BY LAW, RIGHT? SO I PUT MY VIN # IN TO VERIFY THAT INDEED MY VEHICLE WAS PART OF NUMEROUS RECALLS, SO I SCHEDULED AN APPOINTMENT FOR RECALL 132 AT VANDERGRIFF HYUNDAI IN ARLINGTON, TX. BEFORE THEY EVEN LOOKED AT THE CAR THEY SAID THAT CAMPAIGN WAS "CLOSED" & SAID THEY COULDN'T ASSIST ME ANY FURTHER. I ASKED THEM WHAT DOES CLOSED MEAN, DOES THAT MEAN THE ENGINE BLOCK WAS REPLACED PREVIOUSLY OR NOT? THEY JUST SAID "ITS BEEN DONE," NOTHING MORE. WE'VE HAD THIS CAR TWO WEEKS & ALREADY MY GIRL HAS GOT A TICKET FOR THE LEFT REAR BRAKE LIGHT BEING OUT WHICH I'VE REPLACED 3 TIMES NOW, THE CAR FOR NO REASON PULLS TO THE LEFT WHICH COULD CAUSE A POSSIBLE HEAD ON COLLISION, & THE ENGINE & TRANSMISSION BOTH SOUND THAT THEY ARE ON THEIR LAST LEG. FINALLY, I RECEIVED A NOTICE IN REGARDS TO THE EXTENDED WARRANTY 10YR/120,000 MILES WHICH I WAS THINKING WE CAN GET IT LOOKED AT THAT WAY, BUT THEN AFTER A SERIES OF QUESTIONS I WAS TOLD THAT OUR VEHICLE DOES NOT QUALIFY FOR THIS WARRANTY DUE TO THE VEHICLE WE JUST PURCHASED 2 WEEKS AGO HAS ISSUES. I TOLD THE REP I THOUGHT ALL OF THE 470,000 VEHICLES THAT WERE AFFECTED BY THE RECALL AUTOMATICALLY WAS GIVEN THAT WARRANTY? I WANT THE INFO ON WHAT WAS DONE TO FIX/REPAIR THE VEHICLE ON EACH RECALL & WHY ARE WE BEING TOLD ALL THE PROBLEMS WE ARE HAVING WITH THE CAR NOW HAVE BEEN "CLOSED." THERE'S NO WAY THIS VEHICLE HAS BEEN REPAIRED BECAUSE WE STILL HAVE ALL THE PROBLEMS & SYMPTOMS EXPLAINED IN THE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885482July 18, 2016
AIR BAGS
THE AIR BAG LIGHT HAS RECENTLY ILLUMINATED AND STAYS ON. THERE IS NOTHING OBSTRUCTING THE WIRES UNDER THE SEATS AND THE VEHICLE HAS NOT BEEN IN A CRASH. THE LIGHT ILLUMINATED WHILE DRIVING DOWN THE ROAD AND HAS REMAINED ON. CONTACTED THE DEALERSHIP AND WAS INFORMED THAT AIRBAGS AND SENSORS ARE ONLY COVERED UNDER THE FIRST 5 YEARS AND 60,000 MILES. BASED ON THE RECENT PLETHORA OF RECALLS ON THE 2011 HYUNDAI SONATA AND AFTER READING COUNTLESS COMPLAINTS ONLINE WITH OTHER VEHICLES OF THE SAME MAKE AND MODEL HAVING THE EXACT SAME ISSUES, I AM CONCERNED THAT NOT ONLY ARE THE AIRBAGS COVERED UNDER A LIMITED WARRANTY, BUT THAT THIS MAY BE ANOTHER POSSIBLE RECALL IN THE LONG LINE OF RECALLS FOR THE HYUNDAI SONATA. I DO NOT FEEL THAT THIS IS A SAFE CAR FOR ANYONE AND FEEL THAT THE AIRBAG LIGHT/DEACTIVATION COULD RESULT IN DEATHS SHOULD HYUNDAI NOT COVER THE AIRBAGS LONGER AND FOR INDIVIDUALS WHO MAY NOT BE ABLE TO AFFORD THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885466July 18, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL THAT PROGRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER ALSO MENTIONED THAT THE DTC WAS NOT SHOWN FOR NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING) AND THE FAILURE MAY NOT BE ABLE TO BE REPLICATED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED AS THE NOISE FROM THE AREA OF THE STEERING WHEEL CONTINUED. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE THE GUIDELINES FOR THE DEALER TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885470July 18, 2016
AIR BAGS
AIR BAG LIGHT IS ON AND WILL NOT TURN OFF. I WAS ADVISED BY THE DEALERSHIP THAT I HAVE TO PAY $450 TO REPLACE A SPRING INSIDE THE STEERING COLUMN FOR THE AIR BAGS TO DEPLOY. I HAVE NEVER BEEN IN AN ACCIDENT. THIS IS FRUSTRATING AND SHOULD BE CONSIDERED A MANUFACTURE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885559July 18, 2016
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
"TAKATA RECALL"I BELIEVE THAT I OWNED A DEFECTED VEHICLE. SINCE DAY 1 THERE WAS ONE ELECTRICAL PROBLEM AFTER THE OTHER. MY RADIO COMES ON AND OFF BY ITSELF, HYUNDAI FAIRFAX FOUND NO PROBLEM AFTER THREE VISITS, UNTIL I JUST GAVE UP. I REPLACE 7 - 8 BLUBS IN MY CAR, A AIRBAG, AND NOW A SOCKET FOR MY BRAKE LIGHT BECAUSE MY CAME ON AND OFF, LIKE OTHER ITEMS IN MY CAR. IT'S LIKE I HAVE A SHORTAGE OR ELECTRICAL PROBLEM WITH MY VEHICLE. AFTER, THEY REPLACED THE CLOCK SENSOR IN THE STEERING WHEEL FOR THE AIRBAG, NOW MY PASSENGER DOOR LOCKS AND UNLOCK SOMETIMES. EVERY TIME I COMPLAIN TO FAIRFAX HYUNDAI, THEY DENY THAT ANYTHING COULD BE WRONG WITH MY VEHICLE. I UNDERSTAND THAT HYUNDAI DESIRE IS TO MEET SAFETY REGULATION AND CUSTOMER SATISFACTION BY PROVIDING GOOD PRODUCT. UNFORTUNATELY, THINGS SOMETIMES HAPPEN. IT'S WHEN A CORPORATION TAKES THE COMPLAINTS SERIOUSLY AND ADDRESSES THE CUSTOMER CONCERNS, IS WHAT GROWS A BUSINESS. I HAVE YET HAD ANYONE CONTACT ME OF MY CONCERNS SINCE I HAD THIS VEHICLE, AFTER MAKING MANY COMPLAINTS. I WILL APPRECIATE SOMEONE TAKING THIS SITUATION AND MY CONCERNS SERIOUSLY BY CONTACTING ME WITH A RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885388July 17, 2016
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
WHEN VEHICLE WAS MOVING IT FELT LIKE WENT INTO A COAST BUT RPM DID NOT INCREASE SPEED SLOWED.. GAS PEDDLE WAS PUSHED IN NOTHING HAPPENED WHEN PEDDLE WAS RELEASED AND THEN PUSHED ALL FUNCTIONS RESUMED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885400July 17, 2016
AIR BAGS
AIRBAG WARNING LIGHT CAME ON AND WILL NOT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885186July 15, 2016
STEERING
EVERY TIME I TURN MY WHEEL LEFT THERE IS A HORRIBLE CLANKING SOUND AND POP. WAS TOLD THAT ON 2011'S THAT THE STEERING COUPLING IS BREAKING. THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED ASAP. THIS HAPPENS STATIONARY AND IN MOTION. WHEN YOU GO OVER BUMPS IT CAUSES THE STEERING TO SHAKE UNCONTROLLABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884979July 15, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT UNKNOWN SPEEDS, AN ABNORMAL SOUND WAS HEARD FROM THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,642.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884905July 14, 2016
STEERING
VEHICLE STEERING WHEEL HAS DEVELOPED A CLUNKING NOISE WHEN TURNED TO RIGHT OR LEFT WHEN PARKED. ALSO HAS A HARD CLUNKING BANG IN ENTIRE STEERING WHEEL WHEN A BUMP IS ENCOUNTERED. STEERING IS ALSO UNRESPONSIVE AT HIGHER SPEEDS WHEN WHEEL IS INITIALLY USED TO CORRECT LANE USAGE ON HIGHWAYS. CONSTANTLY CONCERNED STEERING FAILURE IS IMMINENT. VEHICLE HAS LESS THAN 39000 MILES AND OTHERWISE EXCELLENT CONDITION. NEEDS TO BE CORRECTED BUT NOT AT OWNERS COST. THIS IS AN OBVIOUS MANUFACTURING DEFECT. DATE OF MANUFACTURE 4/05/11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884512July 13, 2016
STEERING
THERE IS A CLICKING/THUMPING NOISE WHEN I TURN MY STEERING WHEEL. FEELS LIKE THE WHEEL IS GOING OVER A BUMP. THIS IS HEARD MORE WHEN THE WHEEL IS BEING TURNED TO THE LEFT AND RIGHT. MY VEHICLE HAS 41,066 MILES ON IT. YOU CAN HEAR/FEEL THE NOISE WHILE THE VEHICLE IS STATIONARY OR WHILE DRIVING. I HAVE READ SIMILAR COMPLAINTS ON MESSAGE BOARDS WHICH DESCRIBE THIS FAILURE AS THE STEERING COUPLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884527July 13, 2016
STEERING
STEERING WHEEL/COLUMN STATED MAKING A CLICKING NOISE ABOUT 6 MONTHS AGO. AT FIRST IT WASN'T THAT BAD; NOW EVERYTIME YOU MOVE THE STEERING WHEEL A CLICKING NOISE IS MADE. EVERY BUMP OR RUT YOU HIT IN THE ROAD MAKES IT RATTLE. SOUNDING AS IF IT IS GETTING READY TO BREAK.. I HAVE TAKEN IT TO THE HYUNDAI PLACE SEVERAL TIMES AND REPORTED THIS PROBLEM. HYUNDAI KEEPS TELLING ME THAT THIS IS NOT A RECALL. IT WILL COST ME $250.00 TO $300.00 TO HAVE THIS REPAIRED. MY QUESTION STILL REMAINS THAT IF THIS STEERING COUPLING IS DEFECTED AND IT IS CONTROLLING THE STEERING OF THE CAR THEN WHY IF IS NOT A RECALL? MY STEERING WHEEL VIBRATES, SHAKES, AND MAKES AN AWFUL RACKET. I DO NOT UNDERSTAND HOW THIS IS NOT CONSIDERED A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884289July 12, 2016
UNKNOWN OR OTHER
AFTER STOPPING THE CAR AND PARKING, THE KEY GETS STUCK AND I AM UNABLE TO REMOVE IT. AFTER JIGGLING THE KEY AND TUGGING AT THE STEERING WHEEL, THE KEY EVENTUALLY CAN BE REMOVED. IT HAS HAPPENED MORE FREQUENTLY IN THE PAST SEVERAL WEEKS. THE LATEST OCCURRENCE WAS JULY 12, 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884431July 12, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, THE HEADLIGHTS WILL TURN OFF WHEN USING THE TURN SIGNAL OR TURNING ON THE HIGH BEAMS, I HAVE TO WIGGLE THE HEADLIGHT SWITCH TO GET THEM TO COME BACK ON. I HAVE SENT HYUNDAI AN EMAIL CONCERNING THIS PROBLEM AS IT IS A VERY SERIOUS SAFETY ISSUE AND THE PROBLEM IS GETTING WORSE, BUT OF COURSE THERE HAS BEEN NO RESPONSE FROM HYUNDAI. WITH ALL OF THE COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM. HYUNDAI NEEDS TO ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884065July 11, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884122July 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, A KNOCKING NOISE WAS HEARD FROM THE HOOD OF THE VEHICLE BEFORE IT STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V759000 (ENGINE). THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE FAILURE, BUT WAS NOT DIAGNOSED OR REPAIRED. A REPRESENTATIVE OF HYUNDAI MENTIONED THAT THE VEHICLE WAS WORKING NORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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