Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10554628December 3, 2013
STEERING, SUSPENSION
VEHICLE WANDERS BADLY, WILL NOT TRACK STRAIGHT , DEALER STATED NOTHING COULD BE ACCOMPLISHED TO CORRECT PROBLEM. FIGHTING THE STEERING TRYING TO CORRECT OR OVER CORRECT THE PROBLEM IS A TRAFFIC ACCIDENT WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554646December 3, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKING SYSTEM ENGAGED INDEPENDENTLY WHILE DRIVING AT VARIOUS SPEED. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION HOWEVER THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE BRAKE FAILURE. THEREFORE THE VEHICLE WAS TRADED-IN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554236December 1, 2013
STEERING
NOTICED CAR WAS EXTREMELY HARD TO CONTROL AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553669November 25, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO PARK, THE PIN DISENGAGED FROM THE GEAR SHIFTER. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MECHANIC DIAGNOSED THAT THE SHIFT GEAR BOX WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551723November 11, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE 2013 HYUNDAI SONATA HYBRID'S SPEEDOMETER REPORTS 5 MPH LESSER THAN THE ACTUAL SPEED. I HAVE TESTED THE SPEEDOMETER AGAINST 3 DIFFERENT RADARS THAT ARE PART OF SOME OF THE SPEED SIGNS IN OREGON. I FIRST REALIZED THIS WHEN I FELT I WAS TRAVELING FASTER THAN WHAT THE SPEEDOMETER REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551773November 11, 2013
FUEL SYSTEM, GASOLINE, ENGINE, POWER TRAIN
FIRST OCCURRENCE I WAS SITTING AT A STOP LIGHT AND STARTED TO MOVE, CAR LUNGED FORWARD WITH AN UNATTENDED ACCELERATION. SECOND OCCURRENCE I WAS AT AN INTERSECTION WAITING TO PROCEED THROUGH, STEPPED ON THE GAS PEDAL AND CAR DID NOT ACCELERATE. THIRD OCCURRENCE WAS IN KANSAS AND MY BROTHER WAS DRIVING. IT SURGED AGAIN AND WE BOTH NOTICED IT. FOURTH OCCURRENCE RESULTED IN AN ACCIDENT IN RINGGOLD GA ON 10-28-13. I WAS STARTING TO PARK IN FRONT OF THE CHURCH, THE CAR SURGED FAST AND I TRIED TO STOP IT WITH MY BRAKE, BUT IT CONTINUED INTO THE CONCRETE BUILDING RESULTING IN MY SERIOUS INJURY AND $6,000 DAMAGE TO MY CAR. WITH GREAT CONCERN ABOUT THIS CAR, I WENT TO THE DEALER AND ASKED IF THEY HAD EVER HEARD OF THIS BEFORE AND THEY SAID, "NO". *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10551653November 10, 2013
STEERING
VEHICLE DRIFTS WHILE ON THE FREEWAY OR DOING SPEEDS OF OVER 50 MPH. IT IS VERY DIFFICULTY TO KEEP THE CAR IN MY LANE. SOMETHING NEEDS TO BE DONE ABOUT THIS AS I SEE IT BEING A SAFETY HAZARD AND I DO NOT FEEL SAFE DRIVING IT ON THE FREEWAY. I HAVE NOTICED THAT THE NEW 2014 HYUNDAI SONATA COMES WITH DRIVER SELECTABLE STEERING MODE (DSSM) STANDARD ON EVERY SONATA. I BELIEVE EVERY SONATA WITH THIS PROBLEM NEEDS TO BE RECALLED AND HAVE THIS FEATURE INSTALLED AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550918November 5, 2013
STEERING
VEHICLE DRIFTS FROM ONE SIDE TO THE OTHER. WILL NOT DRIVE STRAIGHT, IT PULLS TO THE RIGHT OR LEFT NEEDING CONSTANT ADJUSTMENT OF THE STEERING WHEEL. TWO ATTEMPTS HAVE BEEN MADE TO CORRECT THE PROBLEM BY THE DEALER WITH NO DEFINITIVE RESULTS. THIS MAKES FOR TIRESOME AND HAZARDOUS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549958October 29, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
WHEN STOPPING AT A RED LIGHT OR A STOP SIGN OR GOING UP A SLIGHT DRIVEWAY THERE IS A LOSS OF POWER WHEN YOU APPLY THE GAS FOR A FEW SECONDS, AND THEN THE CAR SURGES. WE WERE STOPPED BEHIND A CAR AND WHEN WE WENT TO DRIVE AROUND THEM THE CAR WOULD ONLY GO APPROX 1 MPH WITH THE GAS PEDAL FLAT ON THE FLOOR, THEN THE CAR SURGES. THEN AT OTHER TIMES THERE ARE NO PROBLEMS. THE DEALERSHIP IS TRYING TO TELL ME WE ARE DRIVING WITH ONE FOOT ON THE BRAKE AND ONE FOOT ON THE GAS. I DO NOT USE MY LEFT FOOT FOR THE BRAKE. I TRIED TAKING THE CAR OUT OF BLUE MODE BUT STILL HAD THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549705October 27, 2013
STEERING
VEHICLE WILL NOT HOLD A STRAIGHT LINE AND WONDERS ALL OVER THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547548October 10, 2013
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE IGNITED INTO FLAMES WHILE PARKED AND UNOCCUPIED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. AN INDEPENDENT INVESTIGATOR STATED THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10547183October 8, 2013
STRUCTURE:BODY
WHEN I CAME OUT TO GET IN MY CAR, AT WORK, I NOTICED THAT FRONT BUMPER ON THE PASSENGER SIDE WAS PULLED AWAY FROM THE BODY. NO SCRATCHES OR SIGNS OF IMPACT WERE VISIBLE. THE PARKING SPACE BUTTS UP TO GRASS. I TOOK THE VEHICLE TO THE DEALERSHIP WHERE PURCHASED AND WAS TOLD THAT THEY GET 30 TO 40 OF THESE COMPLAINTS A YEAR. THEY SAID THE CLIPS THAT HOLD THE BUMPER DO NOT HOLD UP UNDER ALL CONDITIONS. BECAUSE OF THE EXTREME LOW CLEARANCE BETWEEN THE BUMPER AND THE ROAD, ALMOST ANY POTHOLE OR BUMP OR CONCRETE PARKING BLOCK COULD CAUSE THEM TO BREAK. THIS HAS TO BE A DEFECT IN THE CLIP ATTACHMENT OF THE BUMPER TO THE VEHICLE AND A DESIGN FLAW FOR THE CAR TO BE SO LOW TO THE GROUND. THE DEALER SAID THE REPAIR, WHICH ACTUALLY ENTAILS REPLACING, PAINTING AND ATTACHMENT, COMES TO JUST SHORT OF $900. THIS COULD BE A SAFETY HAZARD SHOULD THE CAR HIT A POTHOLE AND THE BUMPER FLIES OFF, OBSTRUCTING THE DRIVER'S VISION, SAFETY AND FOR THOSE BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545606September 27, 2013
STEERING
VEHICLE WANDERS WHEN TRAVELING AT 60+ MPH. CAN STAY IN MY OWN LANE. CANNOT KEEP THE VEHICLE GOING STRAIGHT WITHOUT CONSTANT ADJUSTMENT. STEERING SENSITIVITY FEELS WAY TOO SENSITIVE AND IS A MAJOR SAFETY HAZARD AT THOSE SPEEDS. IT SOUNDS TO ME LIKE HYUNDAI IS AWARE OF THIS BUT HAS NOT PROVIDED ANY SOLUTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543137September 11, 2013
STEERING, SUSPENSION
FROM THE TIME I BOUGHT IT, THE CAR WANDERS ALL OVER THE ROAD. HAVE TAKEN IT TO THE DEALER MANY TIMES AND THEY ADJUSTED IT ONCE. THEY ARE BASICALLY SAYING, "GET USE TO IT." THEY ALSO SAID THEY WOULD CALL THE MANUFACTURER, BUT THAT WAS WEEKS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542156September 5, 2013
STEERING, SUSPENSION
AT HIGHWAY SPEEDS THE CAR WANDERS ALL OVER THE ROAD. IT REQUIRES CONSTANT CORRECTION TO KEEP IT IN THE LANE OF TRAFFIC. I JUST RETURNED FROM A 3000 MILE TRIP AND I BECAME VERY EXHAUSTED WITH HAVING TO CONSTANTLY BE. *JB ON THE ALERT AND CORRECTING THE STEERING. IT IS WAY TOO SENSITIVE AND DOES NOT TRACK DOWN THE ROAD AS IT SHOULD. I TOOK IT TOO THE DEALER AND THEY INFORMED ME THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538442September 2, 2013
WHEELS
THE TIRES ON MY 2013 ARE DEAFENING. I TAKE GREAT CARE OF MY CARE OF MY CAR. I AM UP TO DATE ON MY SCHEDULE APPOINTMENTS FOR LEASING THE CAR. I JUST CAN'T TAKE THE TIRE NOISE ANYMORE. ON LOW SPEEDS AND HIGH SPEEDS THE TIRE NOISE IS OUT OF CONTROL. I THINK THE BRAND TIRES ON THE CAR ARE TERRIBLE. I DON'T KNOW WHAT TO DO. IF I WOULD HAVE KNOWN THIS I WOULD NEVER HAVE BOUGHT THE CAR. WHEN MY CAR'S LEASE IS UP I AM HAVING SERIOUS DOUBTS ABOUT LEASING ANOTHER ONE. I WOULD LOVE TO AFFORD A DIFFERENT BRAND OF TIRES TO SEE IF IT A MANUFACTURES DEFECT. UNFORTUNATELY, IM STUCK WITH THESE TIRES FOR ANOTHER 2 AND HALF YEARS. ANY HELP WOULD BE GREATLY APPRECIATED. THANKS UNHAPPY OWNER OF 4 CRUMBY TIRES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535379August 14, 2013
ELECTRICAL SYSTEM, STEERING
FROM THE PAST FEW WEEKS DRIVING MY NEW 2013 HYUNDAI SONATA GLS, I KNOW THERE IS DEFINITELY SOMETHING WRONG WITH THE ELECTRIC POWER STEERING (EPS) ON THE CAR. MY CAR JUST KEEPS WANDERING WHEN DRIVING OVER 50 MPH ON FREEWAY. IT WILL KEEP WANDERING TO THE LEFT AND TO THE RIGHT. IT REQUIRES CONSTANT CORRECTION TO KEEP MY CAR IN THE LANE AND THE STEERING WHEEL IS EXTREMELY SENSITIVE. WHEN THE CAR WANDERS TO THE LEFT, I WOULD TRY TO CORRECT IT BACK TO CENTER, BUT IT WON'T STAY STRAIGHT AND IT WANDERS TO THE RIGHT AFTER CORRECTION. IT WILL HAPPENS A FEW TIMES LIKE THAT FROM A 15-MILE FREEWAY DRIVE. ONE TIME, I OVER CORRECTED IT AND IT WENT TO THE OTHER LANE NEXT TO ME AND ALMOST HIT THE CAR NEXT TO ME. IT WAS SCARY AND TOTALLY DANGEROUS. AT FIRST I THOUGHT THE NEW TIRES REQUIRED BREAK-IN AND THE PROBLEM WILL GO AWAY, BUT IT HAS BEEN OVER 2 WEEKS OF DRIVING AND TIRES WERE ALREADY FULLY BREAK-IN. ALL OF THE TIRES ARE WITH GOOD TIRE PRESSURE AT 34 PSI AND IT CAN NOT BE ALIGNMENT ISSUE SINCE THE CAR DOESN'T JUST GO TOWARD ONE SIDE IN HIGH SPEED. I HAVE BEEN DRIVING ON THE SAME FREEWAY FOR YEARS AND THERE IS NO SUCH ISSUE WITH MY OTHER CARS AFTER I TESTED DRIVE THOSE CARS ON THE SAME FREEWAY, SO IT IS NOT AN ISSUE ON THE PAVEMENT ON THE FREEWAY. IT IS SOMETHING WRONG WITH THE 2013 HYUNDAI SONATA'S STEERING. CONTACTED HYUNDAI DEALERS IN MY LOCATION AREAS, THEY ALL SAID THAT THE SENSITIVE STEERING IS DUE TO THE EPS FOR THE SONATA AND THERE IS NOTHING THEY CAN CHANGE SINCE IT IS CONTROLLED BY THE CAR'S COMPUTER. PLEASE REQUEST HYUNDAI TO TAKE A LOOK AT THEIR CARS' EPS AND MAKE PROPER ADJUSTMENT, PEOPLE ARE GOING TO GET HURT OR KILLED SOMEDAY IF THIS IS NOT BEING LOOKED AT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535406August 14, 2013
STEERING
STEERING WANDERS AT ALL SPEEDS, WORSE AT HIGHWAY SPEEDS. NOTICED AFTER PURCHASE AND TOOK IT BACK TO DEALER 3 SEPARATE TIMES, AND THEY TRIED TO ADJUST, CHANGE TIRES, CHECKED TIRES AND ALIGNMENT AND THE ISSUE STILL WASN'T RESOLVED. TOOK THE CAR TO FLORIDA, 1600 MILES, ON OCT. 2012 AND THE STEERING WAS STILL BAD. TOOK CAR TO DEALER IN FLORIDA AND THEY SAID THAT IS THE WAY IT IS AND DENIED THAT THERE WAS ANY PROBLEM WITH THE STEERING. I NOW HAVE 20000 MILES AND THE WANDERING STEERING IS TERRIBLE AND I AM VERY UNSATISFIED WITH THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533225August 2, 2013
STEERING
I HAVE HAD MY 2013 SONATA LIMITED FOR TWO WEEKS. THIS IS MY THIRD HYUNDAI VEHICLE AFTER OWNING A 2011 SONATA LIMITED AND 2007 SANTA FE. THE STEERING IN THE VEHICLE WEAVES FROM LEFT TO RIGHT (DOES NOT TRACK STRAIGHT) AND CONTROL OF THE CAR IS JEOPARDIZED BY THE SMALLEST ROAD CONTOURS OR GUSTS OF WIND REQUIRING CONSTANT CORRECTION. AS A RESULT OF THE CONSTANT DRIVING ADJUSTMENTS, I'M EXPERIENCING FATIGUE AND SHOULDER/NECK SORENESS. EQUALLY ALARMING IS THE LACK OF CONTROL IS EXTREMELY NOTICEABLE ON HIGHWAYS AT INCREASED SPEEDS. I FIRST NOTICED THIS WEAVING AS SOON AS I PICKED UP THE CAR FROM THE DEALERSHIP. I DID NOT DRIVE THE EXACT CAR PREVIOUSLY BECAUSE THE DEALER SECURED IT FROM ANOTHER DEALERSHIP. I TOOK POSSESSION OF THE CAR ON JULY 18, 2013. FOLLOWING MY FIRST EXTENDED HIGHWAY DRIVING EXPERIENCE IN THE NEW SONATA, I MENTIONED THIS TO THE DEALERSHIP AND HAD THE CAR IMMEDIATELY SERVICED ON JULY 31ST (LESS THAN TWO WEEKS OF HAVING THE CAR). ACCORDING TO THE SERVICE TEAM, NOTHING WAS WRONG WITH THE CAR. HOWEVER, THE FOLLOWING NIGHT WHILE DRIVING TO AND FROM A DINNER THE CAR WAS CONSTANTLY WEAVING IN MY LANE. HAVING PREVIOUSLY OWNED TWO HYUNDAI VEHICLES, I KNOW THIS WEAVING AND LACK OF CONTROL WAS NOT AN ISSUE IN MY OTHER HYUNDAI CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532875July 31, 2013
POWER TRAIN, STEERING
WHERE DO I START. THIS CAR HAS BEEN MORE PF A PAIN THAN ANYTHING. AFTER DEALING WITH THE STEERING SENSITIVITY ISSUE WHICH RESULTED IN NEW TIRES AT 12000 MILES, I NOW HAVE A TRANSMISSION ISSUE THAT THE DEALER CANNOT DIAGNOSE. *TR BEGINNING ONE MONTH AGO THE CAR STARTED MAKING A LOUD WHOOSHING NOISE EMINATING FROM THE UNDERSIDE OF THE CAR. THOUGHT NOTHING OF IT AS I ASSUMED THAT IT WAS THE NEW TIRES. THEN CAME THE TRANSMISSION CLUNKS AFTER RAPIDLY ACCELERATING THEN DECELERATING. A COUPLE OF WEEKS AGO THE CAR, ON SEVERAL OCCASSIONS, WOULD CLUNK AFTER STARTING AND PUTTING IT INTO GEAR. THEN THE TRANSMISSION WOULD CONTINUE TO SHIFT HARD THROUGH EVERY GEAR, BOTH DURING THE UPSHIFTING AND DOWNSHIFTING PROCESS FOR APPX. 1.5 MILES, THEN IT WOULD RESOLVE ITSELF. I ALSO NOTICED THAT THE CAR OFTEN FAILS TO ACCELERATE WHEN ATTEMPTING TO OVERTAKE OTHER VEHICLES. THE CAR HAS BEEN AT THE DEALER FOR ALMOST A WEEK NOW AND THEY ARE UNABLE TO DETERMINE WHAT IS CAUSING THIS (CANNOT DUPLICATE DURING TEST DRIVES AND NO CODES STORED IN THE COMPUTER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata