Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10893104August 4, 2016
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE AIR BAG AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED. THE CAUSE OF THE CHECK ENGINE WARNING LIGHT ILLUMINATING WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893135August 4, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 10 MPH AND VEERING TO THE LEFT OR RIGHT, THE STEERING WHEEL MADE A CLICKING NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE MECHANIC, BUT WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893154August 4, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 3 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT A CLICKING NOISE EMITTED FROM THE STEERING WHEEL WHILE TURNING. IT WAS DIAGNOSED THAT THE COLUMN COUPLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893186August 4, 2016
STEERING
WHEN TURNING THE STEERING WHEEL 5 PERCENT IN EITHER DIRECTION L OR R, THERE IS A CLUNKING SOUND. THE BEARING AT THE BOTTOM OF THE STEERING COLUMN NEEDS TO BE REPLACED THE CAR IN QUESTION ONLY HAS 43,000 MILES AND IS 4 MONTHS PAST ITS WARRANTY, COST ID $350.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893263August 4, 2016
STEERING
THE STEERING ON MY 2011 SONATA MAKES A POPPING NOISE WHEN I TURN THE STEERING WHEEL RIGHT OR LEFT WHEN THE CAR IS STATIONARY. WHEN DRIVING IT SOUNDS LIKE THE STEERING WHEEL IS GOING TO SEPARATE FROM THE REST OF THE CAR WHEN I DRIVE OVER ANY POTHOLES, BUMPS, OR SEAMS IN THE THE ROAD. I AM FEARFUL THE STEERING WHEEL WILL SEPARATE FROM THE CAR AT SPEED. THIS OCCURS CONSISTENTLY WHEN I DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893292August 4, 2016
AIR BAGS
TAKATA RECALL AIR BAG LIGHT STAYS ON. DEALER SAYS IT'S A FAULTY CLOCK SPRING AND WILL COST $340 FOR PARTS AND LABOR. THIS CAN BE DEADLY IF IN A CRASH AND AIR BAGS DON'T DEPLOY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893326August 4, 2016
ENGINE
THE STARTER MOTOR CONTAINS A PLASTIC LEVER THAT ENGAGES THE STARTER MOTOR WITH THE ENGINE. THIS PLASTIC PART FAILED AT 53,429 MILES. THE DEALERSHIP NEW IMMEDIATELY WHAT PART HAD FAILED BASED UPON MY DESCRIPTION OF THE PROBLEM (CAN HEAR STARTER MOTOR RUNNING BUT IT WAS NOT ENGAGING WITH THE ENGINE). THEY KNEW THE COST OF THE REPAIR OFF THE TOP OF THEIR HEADS AND THE PARTS DEPARTMENT HAD A SUPPLY OF THE PART IN A DRAWER AT THE REGISTER. NOT SURE HOW OFTEN THIS OCCURS BUT IT MUST BE QUITE FREQUENT BASED UPON THE DEALERS FAMILAIRITY WITH THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892945August 3, 2016
STEERING
TAKATA RECALL - I PURCHASED A HYUNDAI SONTATA IN AUG OF 2015 AND I HAVE HAD NOTHING BUT TROUBLE EVER SINCE I PURCHASED THE CAR. I HAD TO HAVE THE ENGINE REPLACED IN JAN OF 2016 AND AFTER I HAD THE ENGINE REPLACED I NOTICED THAT THE STEERING WHEEL STARTED CLICKING. THE STEERING CLICKING IS AT ITS WORST WHEN THE CAR IS DRIVING OVER 60MPH. THE STEERING COUPLER IS DAMAGED AND THE DEALERSHIP IS STATING THAT THE CAR IS NO LONGER UNDER WARRANTY AND THEY CAN DO THE REPAIR AT A COST TO ME. THE ISSUE AT HAND IS THAT IT IS A COMMON ISSUE AMONGST HYUNDAI SONATAS AND THEREFORE I FEEL THAT THEY SHOULD COVER THE REPAIR. THIS WILL BE THE LAST HYUNDAI THAT I PURCHASE. THE MECHANIC EVEN TOLD ME WELL IF YOU DON'T HAVE IT REPAIRED YOUR STEERING WHEEL COULD POTENTIAL COME OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892687August 2, 2016
STEERING
WHEN I TURN THE STEERING WHEEL WHILE PARKING OR DRIVING, THERE IS A CLUNKY FEELING AND NOISE. I HAD TO TAKE THE VEHICLE IN FOR A SHIFT GEAR RECALL, AND WHEN THE SERVICE TECH PULLED THE VEHICLE INTO THE SERVICE AREA, HE GOT OUT AND (WITHOUT ME MENTIONING THE ISSUE) SAID, THAT CLUNKING IS YOUR "COUPLER", BUT IT'S NOT INCLUDED IN THIS RECALL, THE COST TO FIX THAT IS $350. BECAUSE HE KNEW OFF-HAND WHAT IT WAS, THAT LED ME TO BELIEVE THAT THERE WERE OTHERS THAT HAVE HAD THE SAME ISSUE. I WANTED TO DO SOME RESEARCH SINCE I DIDN'T KNOW WHAT A COUPLER WAS, AND IT TURNS OUT THERE ARE A FEW FORUMS WITH HYUNDAI OWNERS COMPLAINING OF THIS ISSUE. IT SEEMS TO ME IF THIS COULD CAUSE THE STEERING TO DISASSEMBLE, THAT IT SHOULD BE A RECALL. A QUICK GOOGLE SEARCH REVEALED MANY OTHERS WITH THE SAME PROBLEM: HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/HYUNDAI/SONATA/STEERING/PROBLEM.ASPX HTTP://WWW.SONATAFORUMS.COM/FORUM/HYUNDAI-SONATA-DIY-SECTION/18449-STEERING-COLUMN-RUBBER-COUPLER-REPLACEMENT.HTML HTTP://WWW.CARCOMPLAINTS.COM/HYUNDAI/SONATA/2011/STEERING/STEERING.SHTML HOPEFULLY, THIS WILL BE LOOKED INTO SOON, AND A RECALL ISSUED. THIS 2011 HYUNDAI IS A PIECE OF JUNK--I ALONE HAVE HAD TO TAKE IT IN FOR 5 RECALLS. I CALLED HYUNDAI TO LET THEM KNOW, AND THEY SAID THEY WOULD NOTE MY CURRENT ISSUE(CASE NUMBER #9468705).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892334August 2, 2016
SERVICE BRAKES, ENGINE, STEERING
A LITTLE OVER A YEAR AGO I WENT TO THE DEALERSHIP FOR AN OIL CHANGE AND MY STEERING WHEEL STARTED TO ACT WEIRD. IT SEEMED LOOSE LIKE SOMEONE REMOVED A COMPONENT. I STATED TO THE DEALERSHIP WHAT OCCURED AND THEY WANTED TO CHARGE ME $500+ TO GET IT REPAIRED. THEY STATED IT WASN'T COVERED UNDER MY WARRANTY. . I TOLD THEM THE ISSUE DIDNT OCCUR UNTIL I BROUGHT THE VEHICLE IN. I AM A MOTHER OF TWO INFANTS WHO COULD NOT AFFORD A REPAIR LIKE THAT. I BOUGHT THE HYUNDAI BECAUSE OF ITS SAFETY FEATURES AND GAS MILEAGE SO FAR EVERYTHING HAS BEEN A LIE ABOUT THIS VEHICLE. I HATE DRIVING IT . THERE HAVE BEEN NOTHING BUT PROBLEMS SINCE I GOT THIS VEHICLE AND I FEAR THE SAFETY OF ME AND MY CHILDREN. THE STEERING WHEEL IS SO BAD THAT MY ENTIRE CAR RATTLES AND SHAKES WHENEVER I GET ON THE HIGHWAY. NOW THERE'S ANOTHER RECALL ON THIS VEHICLE FOR THE SAME ISSUE I TOLD THE DEALERSHIP. I WANT OUT OF THIS VEHICLE AND INTO SOMETHING SAFER FOR MY CHILDREN. THEY STILL HAVEN'T MAILED ME THE CAMPAIGN TO GET MY ENGINE CHECKED. THIS RECALL WAS IN NOVEMBER 2015. HYUNDAI JUST NEEDS TO REIMBURSE EVERYONE AND TAKE THESE VEHICLES OFF THE ROAD. THEY ARE LEMONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892341August 2, 2016
STEERING
AFTER STARTING THE CAR - WITHOUT MOVING THE THE VEHICLE, WHEN MOVING THE WHEEL BACK AND FORTH, IT MAKES A CLUNKING NOISE LIKE SOMETHING IS LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892440August 2, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE AND HAD EXCESSIVE PLAY WHENEVER MAKING A TURN. THE FAILURE OCCURRED AFTER BEING SERVICED PER NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE CONTACT MENTIONED THAT THE RECALL REMEDY WAS INSUFFICIENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE FUNCTIONED NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892109August 1, 2016
STEERING
TL* THE CONTACT OWN A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE ALSO RECURRED WHILE DRIVING OVER 60 MPH. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892230August 1, 2016
STEERING
THE STEERING COLUMN CLICKS WHEN MAKING MICRO ADJUSTMENTS AT ANY SPEEDS LOW OR HIGH. SUDDEN STOPS OR DECELERATING IT SHAKES AND CLICKS. ALSO IF CAR IS OFF IT CLICKS IF U MOVE WHEEL SIDE TO SIDE. SHAKING MAKES THE CAR MORE DIFFICULT TO CONTROL WHEN SLOWING DOWN AT LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891910July 31, 2016
FUEL/PROPULSION SYSTEM
FUEL SENDER (IN TANK FUEL SENSOR) HAS FAILED. FIRST NOTICED OVER A YEAR AGO WITH INTERMITTENT ERRONEOUS FUEL GAUGE READING AFTER REFUELING, BUT QUICKLY CORRECTED ITS SELF. NOTICED THE FULL FAILURE A DAY AFTER I HAD REFUELED AND MY FUEL GAUGE READ HALF FULL. ASSUMED THAT I WAS A VICTIM OF FUEL THEFT, BUT NO SIGN OF FORCED ENTRY TO MY FUEL DOOR. I REFUELED AND THE CAR TOPPED OFF WITHIN ABOUT A GALLON. HOWEVER THE GAUGE WAS STILL READING LOW. ASSUMED THAT MAYBE THE THIEVES HAD DAMAGED AND PARTIALLY OBSTRUCTED MY FILL HOSE WITH A LOST SYPHON HOSE. OVER THE NEXT FEW DAYS THE GAUGE SLOWLY ROSE TO FULL. NOW THE GAUGE FLUCTUATES BETWEEN FULL AND HALF FULL. RESEARCHED THE SENDING UNIT AND FOUND THAT THIS WAS A KNOWN PROBLEM WITH THREE MODELS AND A TSB (SB-10052842-7701) FOR INSPECTION OF THE UNIT WAS ISSUED MAY 2013 AND A REPLACEMENT PROCEDURE (SB-10060967-2273) WAS ISSUED JUNE 2014. AFTERMARKET REPLACEMENT PART IS AFFORDABLE AT APPROXIMATELY $45 FROM THIRD PART VENDOR, BUT THE REPLACEMENT PROCEDURE IS COMPLICATED BY THE HIGH RISK OF WORKING WITH GASOLINE AND EITHER TRYING TO REMOVE THE FUEL PUMP IN THE TIGHT CONFINES OF THE CAR WITH THE FUEL TANK STILL INSTALLED OR REMOVING THE TANK WITH RESIDUAL FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891948July 31, 2016
POWER TRAIN
IMMEDIATELY AFTER STARTING THE CAR THE TRANSMISSION GEAR INDICATOR LETTERS IN THE DASHBOARD WERE BLANK AND THE SHIFTER GEARS LETTERS WERE NOT ILLUMINATED. A TEMPORARY REMEDY WAS TO SHUT OFF THE ENGINE AND RESTART THE CAR. THIS PROBLEM IS ERRATIC AND CANNOT BE REPRODUCED AT WILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891708July 29, 2016
ENGINE
CAR WON'T START WITH PUSH BUTTON. I TOOK IT TO DEALER WHO REPLACED SHIFTER CABLE, BRAKE SWITCH AND SOME OTHER RECALLS THAT WAS PART OF THE PORBLEM AND SUPPOSEDLY IT WAS FIXED. NEXT DAY I WENT TO GAS STATION WITH MY 4 YEARS OLD DAUGHTER AND WIFE AND GOT STUCK. FIRST IT WON'T START, THEN IT STARTED BUT GEAR DISPLAY WON'T READY. I SHIFTED TO DRIVE TO LEAVE BUT CAR STARTED MOVING IN REVERSE DIRECTION. I ALMOST HIT THE CAR AND PERSON BEHIND ME GETTING GAS FOR HIS CAR. CAR TRANSMISSION WAS NOT READING WHAT MODE DRIVE, REVERSE, NEUTRAL IT WAS IN AND WITH GUESSING I LEFT THE AREA. I TOOK IT TO THE HYUNDA DEALER WHO TESTED AND REPLACED INHIBITOR SWITCH AND SAID IT'S FIXED BUT CHARGED ME #311.25. I BELIEVE ALL OF THESE ISSUES WITH SHIFTER CABLE, BRAK SWTICH AND INHIBITOR SWITCH ARE INTER RELATED AND SHOULD BE FURTHER LOOKED INTO TO AVOID ACCIDENTS AND HYUNDAI SHOULD EXPAND THE RECALL TO REPLACE THE SWTICH. I HAVE SPOKEND WITH HYUNDAI CUSTOMER SERVICE BUT THEY REFUSED TO FURTHER LOOK I NTO THIS ISSUE AND COVER THE COST OF REPLACING INHIBITOR SWTICH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891738July 29, 2016
STEERING
STEERING WHEEL FELT LOOSE, STARTED MAKING "CLACK" SOUND WHEN HITTING BUMPS. DEALER REPLACED PLASTIC COUPLING ($3 PART) FOR $360, MOSTLY LABOR COST. MANY OTHERS ARE COMPLAINING OF THE SAME ISSUES IN ONLINE FORUMS (HTTP://WWW.HYUNDAI-FORUMS.COM/YF-2011-SONATA-I45/209609-STEERING-WHEEL-NOISE-OVER-BUMP.HTML)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889391July 28, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT ANY SPEED, THE STEERING BECAME DIFFICULT TO MANAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COLUMN SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891502July 28, 2016
AIR BAGS
PIN PROBLEM AND DEALER SAYS NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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