Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10671626January 10, 2015
STEERING
THE STEERING COLUMN SEEMS TO NOT HAVE BEEN ADJUSTED CORRECTLY. THE CAR IS NOT ABLE TO STAY IN A STRAIGHT LINE AND I HAVE TO BE CONSTANTLY CORRECTING THE VEHICLE FROM EITHER DRIFTING LEFT OR RIGHT. I TOOK IT IN TO AN AUTO SHOP TO CHECK ALIGNMENT AND THAT WAS NOT THE ISSUE. THE CAR DRIVES LIKE IT HAS NO CENTER FOR THE STEERING COLUMN, NOT BALANCED AND JUST FREE TO TURN LEFT OR RIGHT AT RANDOM. THERE SEEMS TO BE A GAP IN THE STEERING OR WHAT I CALL A PLAY (MEANING A SPACE OR GAP FOR WHEN YOU TURN AND THE STEERING DOES NOT RESPOND, IT IS THAT GAP THAT KEEPS THE STEERING FROM IMMEDIATE RESPONSE AND CAUSING THE STEERING TO DRIFT TO THAT END POINT, LIKE A RUNNER IN A STARTING BLOCK THAT IS NOT ANCHORED AND SLIDES AWAY OR LIKE A SCALE THAT IS NOT ADJUSTED TO ZERO STARTING POINT. I MUST SAY I BOUGHT THE CAR THINKING I WAS JUST NOT USED TO THAT TYPE OF STEERING AND THEN THOUGHT IT WAS AN ALIGNMENT PROBLEM BUT IT HAS BECOME MORE EVIDENT THERE IS SOMETHING INNS THE STEERING COLUMN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669724January 2, 2015
SUSPENSION
NOTICED THAT FRONT TIRES WERE WEARING UNEVENLY. BECAUSE OF VEHICLE MILEAGE AND FACT THAT I KEEP TIRE PRESSURE IN ACCORDANCE WITH RECOMMENDED SPECS I CONTACTED HYUNDAI. THE CUSTOMER SERVICE AREA RESPONDED THAT I WAS OUTSIDE THE WARRANTY PERIOD FOR WHEEL ALIGNMENT AND DID RECONSIDER WHEN I RAISED THE MILEAGE ISSUE AS WELL AS MY ATTENTION TO TIRE PRESSURE. HOWEVER, THEY WOULD NOT COVER THE COST. ON 9/11/2014, I TOOK THE VEHICLE TO OUR LOCAL HYUNDAI DEALERSHIP AND THEY ALIGNED AND BALANCED ALL TIRES AS WELL AS RESET THE STEERING ANGLE SENSOR. THE TOTAL COST WAS $218.75 PLUS TAX. I KNOW THAT ALIGNMENT ISSUES CAN BE CAUSED BY POT HOLES AND THE LIKE, BUT NOTHING HAPPENED LIKE THAT TO CAUSE MISALIGNMENT. GIVEN THE MILEAGE AND THE OTHER RATIONALE STATED HERE, I CAN ONLY CONCLUDE THAT 1): THE VEHICLE WAS NOT PROPERLY ALIGNED AT THE MANUFACTURER; OR 2) THE TIRES WERE NOT BALANCED PROPERLY; OR 3) THE TIRES USED BY THE MANUFACTURER ARE DEFECTIVE. OF COURSE, THERE IS ALWAYS THE POSSIBILITY THAT ALL OF THE PRIOR THREE FACTORS PLAYED A ROLE IN THIS PREMATURE/UNUSUAL TIRE WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668449December 27, 2014
STEERING
IT IS AN ONGOING STEERING PROBLEM. THE CAR CANNOT BE CENTERED ON THE ROAD (CONTINUOUSLY DRIFTS LEFT OR RIGHT). THE HIGHER THE SPEED, THE MORE PRONOUNCED AND DANGEROUS THE PROBLEM. I HAD THE CAR TO TWO DIFFERENT HYUNDAI DEALERS AND WAS TOLD THEY WERE AWARE OF THE SITUATION BUT NOTHING COULD BE DONE TO CORRECT IT. I CONTACTED HYUNDAI MOTORS AND ALL I RECEIVED WAS A VAGUE FORM LETTER. I LOOKED INTO THE SITUATION ON THE INTERNET AND WAS SHOCKED AT HOW PREVALENT THIS PROBLEM WAS. I WOULD LIKE TO SEE SOMEONE LOOK INTO THIS BEFORE SOME TRAGEDY OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660606December 22, 2014
VEHICLE SPEED CONTROL
2013 HYUNDAI SONATA. WHILE IN PARK, THE VEHICLE BEGIN TO ACCELERATE OVER THE CURB AND INTO A GRASSY AREA. *TA THE CONSUMER STATED WHILE HIS WIFE WAS ATTEMPTING TO PARK, WITH THE VEHICLE STILL IN GEAR, THE ENGINE SUDDENLY AND UNEXPECTEDLY ACCELERATED CAUSING THE VEHICLE TO JUMP THE CURB. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667340December 19, 2014
STEERING
WHEN THE WHEEL IS TURNED ONE WAY AND THEN THE OTHER, A DELAY FROM WHEN THE WHEEL IS TURNED TO WHEN THE CAR RESPONDS AND STICKS LEFT TO RIGHT. THE DELAY IS TENTHS OF A SECOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663987December 12, 2014
SERVICE BRAKES
I TOOK MY SONATA HYBRID IN FOR SERVICE. I TOLD THE SERVICE MANAGER THAT EVERY MORNING I GET INTO THE CAR AND I APPLY THE BRAKES WHEN STARTING, THE BRAKES MAKE A NOISE. IT ALMOST SOUNDS LIKE AN OLD RUSTY SPRING THAT SOMEONE IN TRYING TO PUSH DOWN AND IT SQUEAKS. IT DOES NOT MAKE THIS NOISE WHEN THE CAR HAS BEEN DRIVEN. ONLY WHEN ITS COLD OR JUST BEING STARTED. THE TECHS WERE UNABLE TO FIND ANYTHING BUT TOLD ME TO KEEP AN EYE ON IT AND IF ANY RECALLS CAME IN THEN THEY MIGHT BE ABLE TO FIX THE PROBLEM. IT HAS BEEN DOING THIS FOR A LONG TIME. NOT GETTING ANY WORSE AND NOT GETTING BETTER BY ITSELF. IT JUST SHOULD NOT BE DOING THIS ON A NEW CAR, PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663448December 10, 2014
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE VEERED FROM SIDE TO SIDE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EPS POWER STEERING SYSTEM HAD CAUSED THE DRIFTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 1/21/15*CN UPDATED 3/3/15*CN THE CONSUMER STATED THE STEERING FELT TIGHT AT HIGHWAY SPEEDS OF 65 MPH. UPDATED 10/15/15*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663256December 9, 2014
STEERING
WHILE DRIVING NORTH ON I-95 TO A FAMILY FOURTH OF JULY PARTY THIS PAST SUMMER I STARTED TO HAVE A PROBLEM WITH MY SONATA'S STEERING SYSTEM. I FELT THE STEERING WHEEL GRAB AND HOLD ITSELF IN PLACE FOR AN INSTANT. IN THAT INSTANT I SENSED THAT I HAD TO EXERT EXTRA STRENGTH TO THE STEERING WHEEL TO FORCE IT TO RELEASE ITSELF FROM THE SURPRISING AND FRIGHTENING GRAB. THANKFULLY, THE EXTRA EXERTION ON MY PART RELEASED THE GRAB RIGHT AWAY BUT ANOTHER GRAB OCCURRED WITHIN A FEW SECONDS. I HAD TO DRIVE THE REST OF THE WAY TO VIRGINIA BEACH WITH THIS FEELING OF GRAB AND RELEASE, GRAB AND RELEASE, GRAB AND RELEASE OCCURRING EVERY FEW SECONDS. THE RETURN TRIP BACK HOME ON I-95 TO SOUTH CAROLINA A FEW DAYS LATER WAS JUST AS BAD. THIS STEERING PROBLEM JUST ABOUT DROVE ME TO DISTRACTION. I FELT LUCKY TO GET BACK HOME ALIVE AND WELL. ONCE AT HOME I REALIZED THAT THE SONATA'S STEERING SYSTEM DOES NOT GRAB AT LOWER SPEEDS. IT DOESN'T GRAB IF YOU KEEP THE SPEED BELOW FORTY-FIVE MILES PER HOUR, BUT WHENEVER I GET THE SPEED UP TO FIFTY MILES PER HOUR OR HIGHER IT STARTS TO GRAB. THE HYUNDAI DEALERSHIP WHERE I PURCHASED THE CAR TOOK IT OUT FOR A TEST DRIVE BUT THEY DIDN'T TAKE IT OUT ON A HIGHWAY SO THEY DIDN'T GET THE CAR'S SPEED UP HIGH ENOUGH AND,THEREFORE, REPORTED THAT THEY DIDN'T FEEL ANY GRABBING. SO I WAS LEFT WITH A FAIRLY NEW SONATA THAT IS STILL UNDER WARRANTY BUT NOT ABLE TO DRIVE IT OVER FIFTY MILES PER HOUR. I RECENTLY TOOK THE SONATA TO OUR REGULAR GARAGE AND PAID TO HAVE THE WHEELS ROTATED AND ALSO PAID FOR AN ALIGNMENT, BUT THERE WAS NO IMPROVEMENT. I MUST GET THIS STEERING PROBLEM FIXED BEFORE THE END OF THE YEAR BECAUSE WE ARE DRIVING TO FLORIDA IN EARLY JANUARY AND ONCE AGAIN WILL BE DRIVING ON I-95. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660026November 21, 2014
TIRES, POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT COMPLETELY AND THAT THE TIRES WERE CONSTANTLY LOSING AIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653311November 20, 2014
TIRES, SUSPENSION
2013 HYUNDAI SONATA GLS CONSUMER IS EXPERIENCING NOISES COMING FROM TIRES *CN THE CONSUMER BELIEVED THERE WAS AN DESIGN ISSUE. THE CONSUMER BELIEVED THE FLAT SPOTS COULD REACH A POINT WHERE THE TIRES WOULD BECOME SUSCEPTIBLE TO BLOWING UP AND CAUSING SIGNIFICANT DAMAGE. HE ALSO STATED, THERE WAS AN ISSUE WITH THE SUSPENSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659806November 20, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, A SCRAPPING SOUND EMITTED FROM THE FRONT DRIVER WHEEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THAT FENDER LINER NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,623.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655374November 17, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD CONTINUOUSLY STOP WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. UPDATED 7/13/15*CN THE CONSUMER THE FAILURE WAS CAUSED BY A DEFECTIVE BRAKE BOOSTER. UPDATED 9/18/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654475November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ALARM ACTIVATED AND THE REAR PASSENGER SIDE DOOR WARNING LIGHT ILLUMINATED. ON A DIFFERENT OCCASION, THE CONTACT STATED THAT THE DOME LIGHT FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORT OCCURRED IN THE STEERING WHEEL AND THE RADIO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652942November 6, 2014
STEERING
MY PROBLEM IS WITH THE ELECTRIC POWER STEERING (EPS). DRIVING IN A STRAIGHT LINE IS VERY DIFFICULT. IT DOES NOT TRACK IN A STRAIGHT LINE. IT IS MORE NOTICEABLE AT HIGHWAY SPEEDS. THE VEHICLE REQUIRES CONSTANT CORRECTION TO MAINTAIN A STRAIGHT TRACK. IT DRIFTS' LEFT AND RIGHT, WITH NO REAL 'CENTERED' FEEL TO THE STEERING. MAINTAINING A STRAIGHT TRACK REQUIRES CONSTANT ATTENTION AND CORRECTION. THE VEHICLE DRIFTS CREATES HAZARDOUS DRIVING CONDITIONS AND DRIVER FATIGUE, WHICH POSES A PUBLIC SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652520November 4, 2014
STRUCTURE, VISIBILITY
THE BIGGEST PROBLEM IS THE BLIND SPOT IT IS BECOMING EXTREMELY DIFFICULT TO DRIVE AND CHANGE LANES AS THE BLIND SPOT IS NOT AT ALL VISIBLE EVEN IF YOU CHANGE THE SEATING POSITION. I WISH THEY CHANGE THE BLIND SPOT MIRRORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649886October 25, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL-THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 62 MPH, THERE WAS A LOUD NOISE AND DISCOVERED THAT THE SUNROOF EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649809October 24, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 62 MPH, THE SUNROOF EXPLODED MAKING A LOUD NOISE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648204October 16, 2014
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE REVERSING, THE SHIFT GEAR WOULD NOT MOVE FROM REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SHIFT CABLE FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644819October 15, 2014
SERVICE BRAKES
I HAVE OWNED THE CAR SINCE NOVEMBER OF 2012. BEGINNING IN Q1 OF 2014, I BEGAN TO NOTICE THE BRAKE PEDAL FEELING SPONGY IN THE CAR. OVER THE NEXT SEVERAL MONTHS, THE PEDAL BECAME EVEN MORE SPONGY, WHERE THE BRAKES WOULD NOT ENGAGE SUFFICIENTLY TO SLOW THE VEHICLE UNTIL THE PEDAL WAS DEPRESSED PAST MORE THAN 2/3'S OF ITS FULL TRAVEL. TOOK THE VEHICLE INTO THE DEALER FOR SERVICE ON 6/4/2014 WITH 19,627 MILES AS VEHICLE IS UNDER WARRANTY AND NO ONE ELSE WANTS TO WORK ON IT AS IT WOULD VOID MY WARRANTY. I DESCRIBED THE PROBLEM TO THE DEALER. THE DEALER COMPLETED THEIR TESTS AND STATED THAT BRAKES WERE OPERATING NORMALLY. I THEN TOOK THE MECHANIC FOR A DRIVE TO SHOW THAT THE BRAKE PEDAL WENT TO ALMOST THE FLOOR AND AGAIN TOLD THIS WAS NORMAL BY THE DEALER MECHANIC. APPROXIMATELY A MONTH LATER, AFTER LEAVING THE CAR PARKED FOR A WEEK AT THE AIRPORT WITH THE EMERGENCY BRAKE ENGAGED, THE REAR DRIVER WHEEL BEGAN THUMPING AND VIBRATING IMMEDIATELY UPON DRIVING OUT OF THE PARKING SPACE. I STOPPED THE CAR AND EXAMINED THE TIRE. NO PROBLEMS WITH THE TIRE WERE DETECTED SO I DROVE HOME. THE NOISE DECREASED DURING THE DRIVE BUT DID NOT GO AWAY. THE CAR WAS THEN TAKEN TO A TIRE SHOP WHERE TIRES WERE SWAPPED AND PROBLEM REMAINED WITH THE SAME LEFT REAR BRAKE. ANOTHER APPOINTMENT IS SCHEDULED WITH HYUNDAI DEALER TO RE-EXAMINE BRAKE SYSTEM. THE PROBLEM WITH THE SPONGY PEDAL HAS INCREASED AND NOW THE BRAKE PEDAL CAN BE DEPRESSED TO THE FLOOR WITHOUT MUCH EFFORT. ADDITIONALLY, THE LEFT REAR BRAKE CONTINUES TO MAKE NOISE WHEN THE VEHICLE IS IN MOTION. THE NOISE IS MORE PRONOUNCED WHEN THE BRAKES ARE USED, BUT THE NOISE STILL EXISTS EVEN WHEN THE BRAKES ARE NOT IN USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643891October 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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