Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10706694April 20, 2015
ENGINE
I WAS DRIVING ON ROAD (AROUND 45 MPH) AND THE CAR STALLED AND STOPPED ABRUPTLY . MANAGED TO SAFELY PULL OVER THE VEHICLE TO THE SIDE OF THE ROAD WHEN I REALIZED THE CAR STARTED TO LOSE POWER IN SPITE OF ME TRYING TO ACCELERATE AND KEEP IT GOING. SECONDS BEFORE CAR STALLED, CHECK ENGINE, OIL, EPS AND BATTERY INDICATORS LIGHTED ON. TOWED THE CAR TO THE DEALERSHIP AND THEY HAD THE CAR FOR A WEEK, CHECKED AND ASSURED US THE CAR WAS FINE TO DRIVE BUT THE INCIDENT OCCURRED AGAIN WHILE I WAS DRIVING (AROUND 45 MPH) TO OFFICE ON 14 APRIL 2015 AND THE CAR ODOMETER READING WAS SHOWING18385. SAME AS BEFORE CHECK ENGINE, OIL, EPS AND BATTERY INDICATORS LIGHTED ON AND CAR STOPPED ABRUPTLY. WOULD HAVE BEEN LIFE THREATENING IF IT WOULD HAVE HAPPENED LIKE 10 MINUTES EARLIER AS I WAS DRIVING ON THE HIGHWAY. THIS TIME THE CAR WAS TOWED TO THE DEALERSHIP AGAIN, AND WAS LATER TOLD THAT THE ENGINE IS FAULTY AND NEEDS TO BE REPLACED WITH A BRAND NEW ENGINE. CAR IS STILL IN THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705910April 15, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TAILLIGHT ASSEMBLIES X 4 {LEFT AND RIGHT TRUNK HOOD ASSEMBLIES AND THE OUTER TURN SIGNAL/BRAKELIGHT ASSEMBLIES) HAVE POOLING OF WATER AND CONDENSATION/DEBRIS BUILDUP INSIDE THE LENS COVERS. ALSO NOTICED CONDENSATION AND LIQUID BUILDUP WITHIN THE LICENSE PLATE ILLUMINATION LENSES. VERY CONCERNING AS THESE ARE ELECTRICAL COMPONENTS THAT ARE CONTAINED NEAR THE HIGH-VOLTAGE LITHIUM BATTERY CONTAINED WITHIN THE TRUNK SPACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703954April 6, 2015
STEERING
2013 SONATA STEERING DOES NOT CENTER BACK TO STRAIGHT. IF YOU TURN IN EITHER DIRECTION, IT WILL MAINTAIN AN ARC. IT IS EASY TO OVERSTEER CHANGING LANES, ETC. HAVE HAD ALIGNMENT CHECKED AT DEALER, NEW TIRES, ROTATED TIRES, AND NOTHING SEEMS TO HELP. IT IS ELECTRICAL POWER STEERING AND THERE SEEMS TO BE A PROGRAMMING ISSUE. I DIDN'T NOTICE IT AS MUCH TILL ABOUT 40,000 MILES ON THE CAR. THE LAST 8,000 HAVE BEEN DIFFICULT TO MAINTAIN LANES AT HIGHWAY SPEEDS AND MAY LEAD TO ACCIDENT. DEALER SAYS ALL STEERING COMPONENTS ARE IN GOOD SHAPE AND IN SPECIFICATION. ALIGNMENT WAS CHECKED BY DEALER ALSO. NO WEAR ON TIRES INDICATING ANY ISSUE. WANDERS BOTH LEFT AND RIGHT EQUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701480March 24, 2015
STEERING
CAN NOT KEEP CAR IN STRAIGHT LINE WITH OUT TURNING WHEEL CONSTANTLY SEEMS LIKE THERE'S A DEAD SPOT IN STEERING TOOK CAR TO DEALERSHIP THEY CLAIM NOTHING IS WRONG IT SEEMS TO BE GETTING PROGRESSIVELY WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695449March 19, 2015
STRUCTURE:BODY
I WAS PULLING INTO A PARKING SPACE WHEN THE CAR ACCELERATED INTO A STONE WALL. I HAVE CONTACTED HYUNDAI AND THEY CLAIM THERE IS NOTHING WRONG WITH THE VEHICLE, BUT I KNOW DIFFERENTLY AS I DRIVE IT. IT CONTINUES TO RANDOMLY ACCELERATE WHILE DRIVING ALONG, JUST HOPE IT DOESN'T HAPPEN AGAIN WHILE TRYING TO PARK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10695054March 18, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS ON MY WAY INTO WORK DRIVING DOWN THE HIGHWAY AND OUT OF NO WHERE A HEAR THIS VERY LOUD EXPLOSION LIKE A GUN GOING OFF AND THOUGHT SOMEONE HAD SHOT ME. I THEN FELT THINGS FALLING ON MY HEAD AND LAP, SO I PULLED OVER TO THE SHOULDER OF THE HIGHWAY AND TURNED THE INSIDE LIGHT ON AND SAW SHATTERED GLASS AND THEN LOOKED UP AND MY SUNROOF WAS GONE. I DROVE TO THE DEALERSHIP AND GOT OUT OF MY CAR AND I COULD SEE WITH THE GLASS REMAINING ON THE BACK PART OF THE SUNROOF THAT THE PIECE OF GLASS WAS GOING OUTWARD, JUST LIKE IF SOMETHING BLEW UP. THIS COULD HAVE CAUSED ME TO BE INJURED OR HAVE A ACCIDENT. PLEASE LOOK INTO THIS MATTER BEFORE SOMEONE REALLY GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694314March 15, 2015
POWER TRAIN, STEERING, SUSPENSION
WONDERS EXTREMELY BAD. I END UP IN OTHER LANES. CANNOT CONTROL CAR. WHILE BRAKE THE CAR SOMETIME TURNS OR DURING ACCELERATION. AT CRUISING SPEED WONDERS AND CONSTANTLY CORRECTING. I ALMOST HIT CAR ALL THE TIME. STEERING IS OF CENTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694315March 15, 2015
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
IN RAIN CAR LOOSES POWER. WANTS TO CUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692731March 7, 2015
VISIBILITY/WIPER, FUEL/PROPULSION SYSTEM
THE SONATA HYBRID HAS A MAJOR FLAW AND IT'S THE GAS MILEAGE. I WAS TOLD I WOULD GET AT LEAST 45 MPG WITH SENSIBLE DRIVING AND THAT WAS A LIE. ON COLD DAMP MORNING AND AFTER A COLD FOG THERE WOULD BE CONDENSATION ALL OVER THE FRONT AND BACK WINDSHIELDS TO THE POINT WHERE WATER DROPLETS WOULD RUN ONTO THE DASHBOARDS AND BACK SEATS. ALSO THE CAR HAS A SAFETY ISSUE WITH THE LOW BEAM HEAD LIGHTS AT NIGHT ESPECIALLY IN THE COUNTRY. AT 50 MPH YOU OUT RUN YOUR HEAD LIGHTS AND CAN'T SEE FAR ENOUGH AHEAD OF YOU TO STOP IN TIME IF SOMETHING RUNS ACROSS IN FRONT OF YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690546February 25, 2015
AIR BAGS
I WAS IN A CAR WRECK AND THE AIR BAGS DID NOT GO OFF..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10683131February 13, 2015
AIR BAGS
I'M DROVE ON HWY101S IN SF FOLLOW THE HWY SPEED. WHEN THE CAR AHEAD SLOWDOWN AND STOPPED AND I DID TOO BUT THE CAR BEHIND WON'T STOP AND HIT ME FROM THE HWY SPEED THEN PUSH ME HIT THE FRONT CAR AHEAD AND ANOTHER CAR HIT THE CAR BEHIND ME PUSH HER HIT ME AGAIN AND ANOTHER CAR ALL 5 INVOLVED THIS INCIDENT. I'M THE SECOND ONE. MY CAR WAS DAMAGED THE TRUNK POP UP BEND V SHAPE THE FRONT LID AND BUMPER BEND BUT THEY HAVE NO ANY POSITIONS OF AIRBAG POP UP COME OUT TO SAVE ME AND MY PASSENGER FRONT AND BACK SEAT......UPDATED 03-11-15 *BF *TR UPDATED 9/20/2017*CN
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10680730February 2, 2015
STEERING
THE VEHICLE STOPPED RESPONDING NORMALLY. WHILE TRAVELING AT ABOUT 65 MPH I NOTICED SUDDENLY THAT THE STEERING WHEEL SEEMED TO STICK IN THE CENTER POSITION AND REQUIRE EXTRA PRESSURE TO CORRECT LANE DRIFT. I HAVE HAD THE CAR INTO THE DEALER 2 TIMES AND THEY SAY THAT THE STEERING IS ELECTRONIC AND IS NOT THE SAME AS HYDRAULIC STEERING... THE STEERING WAS NORMAL FOR ABOUT THE FIRST 1000 MILES I DROVE IN MY CAR. IT WAS PURCHASED USED WITH 11000 MILES ON IT. THE STEERING IS STICKING WHEN I TRY TO CORRECT AT ALL SPEEDS FROM 35 MPH UP AND IS GETTING WORSE. THE DEALER CLAIMS NOTHING IS WRONG, EVEN THOUGH THE MECHANIC COULD FEEL THE PROBLEM WHILE TEST DRIVING IT. THE VEHICLE IS DANGEROUS BECAUSE OF THE POSSIBILITY OF OVERCORRECTING AT HIGHWAY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680351February 1, 2015
SERVICE BRAKES
I HAVING A SPONGY BRAKE PEDAL AND MY ABS,BRAKE, TRACTION CONTROL LIGHT KEEP COMING ON THE DASH. THEN THEY WILL DISAPPEAR.THIS HAPPENED ABOUT SIX TIMES IN ONE DAY.WHAT MAY BE THE PROBLEM.I TOOK IT TO DEALER AND THEY COULD NOT PULL UP A CODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679261January 27, 2015
SERVICE BRAKES
THE BRAKE PEDAL MAKES A NOISE WHEN YOU DEPRESS THE PEDAL. AT TIMES THE PEDAL STICKS MOMENTARILY THEN THE BRAKES WILL GRAB, AS IF I SLAMMED ON THE BRAKES. THE ISSUE WAS LOOKED AT BY THE DEALERSHIP WHO VERIFIED THE, SQUEAK, DUCK SOUND COMING FROM THE PEDAL AREA BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE. THIS ISSUE WAS BUMPED UP TO HYUNDAI CORPORATE ENGINEERS WHO HAVE NOT "FOUND" A SOLUTION. THE SOUND IS CONSISTENT AND THE SUDDEN BRAKE GRAB OCCURS INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678370January 22, 2015
STEERING
THIS CAR WAS JUST PURCHASED USED. WHEN DRIVING IT HOME WE NOTICED THE CAR CONSTANTLY WANDERS ON THE ROAD REQUIRING CONSTANT CORRECTION. THE HYUNDAI DEALER DEALER SAYS IT'S JUST THE ELECTRIC STEERING AND WE ARE NOT USED TO IT. I HAVE HAD ELECTRIC STEERING IN PRIOR CARS BUT NEVER HAD THIS DIFFICULTY. I CAN'T TELL IF IT'S UNSAFE BUT IT SURE DOESN'T LEAVE THE DRIVER WITH THE FEELING OF HAVING CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676928January 21, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED TO RESPOND WHEN DEPRESSED. AS A RESULT, THE VEHICLE ACCELERATED THROUGH A RED LIGHT AND AVOIDED A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676942January 21, 2015
TIRES, TIRES:SIDEWALL
KUMHO TIRE SOLUS KH25 215 55 R17 DEVELOPED 2 GOLF BALL SIZED BULGES ON THE TIRE'S OUTSIDE SIDEWALL. I CALLED KUMHO & EXPLAINED THE PROBLEM TO THEM. THEY TOLD ME OVER THE PHONE THAT I MUST HAVE HIT A CURB & IT WOULD BE ROAD HAZARD THEREFORE NOT COVERED. I KNOW THE VEHICLE NEVER HIT A CURB. THEY TOLD ME I CAN TAKE IT TO A DEALER & HAVE THEM INSPECT THE TIRE. THEY SAID 99.9% IT IS THE DRIVERS FAULT. THE NUMBER THEY GAVE ME WAS TO NATIONAL TIRE & BATTERY. THEY SAID THEY DO NOT DEAL WITH KUMHO TIRES. THEY STOP SELLING THEM BECAUSE OF TO MANY PROBLEMS. I CALLED BACK & WAS TOLD TO TAKE IT TO SEARS. THEY DIDN'T KNOW THE PHONE #.THIS IS A SAFETY ISSUE. IT HAS DELAYED ME FROM TAKING MY VACATION TO FLORIDA. IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676828January 20, 2015
STEERING
CAR DOES NOT SAFELY TRACK OR STEER IN STRAIGHT LINE - AS IF STUCK IN A GROOVE. IT IS HARD TO TURN WHEEL AND CORRECT, AND NEEDS CONSTANT CORRECTING TO MAINTAIN SAFE STEERING. CAR IS PROPERLY ALIGNED AND TIRES ARE PROPERLY INFLATED.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672674January 15, 2015
STEERING
HAVING TO CONSISTENTLY OVER COMPENSATE STEERING WHILE DRIVING ON HIGHWAY. STEERING HAS A TENDENCY TO VEER TO LEFT AND RIGHT WITHOUT ANY ADVERSE ROAD CONDITIONS, AND REQUIRING ME TO CONSISTENTLY COMPENSATE AND CORRECT THE STEERING. GIVES AN APPEARANCE OF NEARLY LOCKING INTO PLACE WHEN VEERING. ALIGNMENTS GOOD, PRESSURE AND TIRES GOOD. HAVE REPORTED 3 TIMES TO DEALER AND DEALER STATES CONDITION OF STEERING IS NORMAL AND EXPECTED? DEALER ADJUSTED THE ELECTRONIC SENSOR STEERING TO HIGH TO COMPENSATE FOR STEERING ISSUES, THUS INCREASED THE VEERING OF THE STEERING OF WHICH MADE MATTERS WORSE. DEALER STATES THEY CAN NOT REPLACE STEERING AND IS AS MANUFACTURER DESIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672450January 14, 2015
SERVICE BRAKES
MY 2013 SONATA WAS MAKING A LOUD NOISE WHEN I APPLIED THE BRAKES. I TOOK IT TO MY MECHANIC WHO STATED I NEEDED BRAKE PADS AND ROTORS. I WAS TOLD THAT IT WAS SUSPICIOUS THAT MY REAR BRAKES WERE ALMOST NEW AND THE FRONT WERE WORN DOWN TO THE ROTORS WITH 18,000 MILES AFTER OWNING THE CARE OVER 2 YEARS. THE DEALER DENIED ANY RECALLS ON THE BRAKES. A FEW MONTHS PRIOR, THIS SAME CAR DRIFTED OUT OF PARKING ONTO THE MIDDLE OF A BUSY ROAD. WHEN I TOOK THE CAR TO THE DEALER, THEY DENIED ANY PROBLEMS WITH THE CAR. I CALLED THE CORPORATE OFFICE AND WAS TOLD TO TAKE IT TO ANOTHER DEALERSHIP. HYUNDAI DEALERSHIPS DOES NOT TREAT THEIR CUSTOMERS WITH RESPECT AND THEY DO NOT OWN THE PROBLEMS WITH THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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