Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10904862September 8, 2016
AIR BAGS, STEERING
AFTER HAVING A RECALL PERFORMED CAMPAIGN 143 I WAS TOLD THAT THE STEERING COUPLING AND THE CLOCK SPRING WAS BAD. I LEFT THE DEALER AND DROVE BACK IN BECAUSE I HEARD A NOISE WHEN I TURNED THE STEERING WHEEL WITH THE ENGINE ON. WAS TOLD IT WAS THE COUPLING. LOOKED ON THE WEB AT HOME. THIS IS A COMMON PROBLEM. SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904291September 7, 2016
AIR BAGS
AIR BAG LIGHT STAYED ON ON DASHBOARD AND DEALER SAID IT WAS A CLOCK SPRING BUT I HAVE NEVER HAD AN ISSUE WITH AN AIR BAG IN ANY CAR I HAVE EVER DRIVEN AND FEEL IT WAS DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904317September 7, 2016
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED WHEN THE VEHICLE WAS TURNED OFF. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC), BUT THE CONTACT HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904374September 7, 2016
STEERING
I NOTICED A CLUNKING SOUND WHEN TURING THE STEERING WHEEL. AFTER RESEARCHING THIS PROBLEM I FOUND THIS TO BE COMMON COMPLAINT DUE TO POWER STEERING COUPLING GOING BAD, SONATA HAS A TSB 14-ST-002-1 REGARDING THIS PROBLEM. THE TSB SAYS THERE IS NO STEERING PERFORMANCE ISSUES ASSOCIATED WITH THIS CONDITION. I STRONGLY DISAGREE WITH THIS STATEMENT. THE DEGRADED COUPLER INTRODUCED PLAY OR WIGGLE ROOM IN THE CONNECTION BETWEEN THE STEERING WHEEL AND THE FRONT TIRES. WHEN THE CAR IS PARKED, YOU CAN ROCK THE STEERING WHEEL BACK & FORTH TO HEAR THE CLUNKING NOISE. WHEN THIS IS DONE, YOU CAN TELL THE STEERING WHEEL WAS MOVING FURTHER THAN IT SHOULD WITHOUT THE WHEELS MOVING. ALSO YOU HEAR AND FEEL THE CLUNKING SOUND AT LOW SPEEDS TURNING THE STEERING WHEEL BACK AND FORTH. YOU CAN FEEL LOOSE PLAYING IN THE STEERING WHEEL BEFORE THE TIRES MOVE IN EITHER DIRECTION. I BELIEVE THIS ISSUE IS VERY MUCH A SAFETY CONCERN AND SHOULD BE A RECALL. ALSO I FEEL THIS SHOULD HAVE BEEN PART OF THE SAFETY RECALL FOR THE COLUMN SHAFT ECU REPLACEMENT SINCE IT IS A SAFETY CONCERN ISSUE WITH THE STEERING SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904390September 7, 2016
AIR BAGS
CLOCK SPRING ASSEMBLY INSIDE STEERING COLUMN TO DEPLOY AIRBAGS IS MALFUNCTIONING AND NEEDS TO BE REPLACED IN ORDER FOR AIRBAGS TO DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904451September 7, 2016
AIR BAGS
MY AIRBAG LIGHT WENT ON AT AROUND 90K MILES. I REPLACED THE CLOCK SPRING ON THE STEERING WHEEL BUT IT DID NOT FIX IT. I FOUND THAT THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE AIRBAG LIGHT FOR THE SAME 2011 HYUNDAI SONATA (SEE WEBSITE HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2011/HYUNDAI/SONATA/AIRBAG). THE DEALER SAYS THAT IT IS NOT UNDER WARRANTY AND THAT THERE ARE NO RECALLS FOR IT. I AM AFRAID THAT THE AIRBAG WILL NOT DEPLOY IN AN ACCIDENT. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903756September 6, 2016
ENGINE
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE SEIZED AND THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE METAL IN THE OIL PAN AND THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE CONTACT WAS CHARGED FOR THE LABOR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. UPDATED 11/07/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903829September 6, 2016
STEERING
I PURCHASED MY HYUNDAI SONATA ON 12/31/2010. IT HAS 39,000 MILES ON IT NOW. HENDRICK HYUNDAI OF CHARLESTON SC HAS INFORMED ME THE STEERING COLUMN COUPLER NEEDS TO BE REPLACED AND HAS QUOTED ME A REPAIR COST OF $243. I DECLINED THEIR OFFER OF REPAIR, BUT HAVE BECOME CONCERNED AS THE STEERING HAS BEGUN TO EXHIBIT AN INCREASINGLY LOOSE FEELING. FOLLOWING MY INQUIRY TO CONSUMER AFFAIRS AT HYUNDAI MOTOR AMERICA, I HAVE BEEN INFORMED THIS WOULD HAVE BEEN COVERED UNDER THEIR 5 YEAR 60,000 MILES WARRANTY, BUT SINCE MY VEHICLE IS BEYOND THE 5 YEAR PERIOD, THE WARRANTY DOES NOT APPLY. AS A RESULT OF MY INTERNET SEARCH, I HAVE FOUND THIS PART WAS PART OF A RECALL FOR VIN NUMBERS NOT INCLUDING MINE, AND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS FILED WITH NHTSA ABOUT THIS ISSUE. I SUSPECT THE FAULT WITH THE PART FAILURE LIES WITH HYUNDAI, AND I RESENT HAVING TO PAY FOR THE REPAIR, WHICH I NOW INTEND TO HAVE THE DEALER PERFORM BECAUSE I AM CONCERNED ABOUT THE SAFETY RISK.. I FURTHER RESENT THAT HYUNDAI HAS NOT BEEN MORE PRO-ACTIVE ABOUT A REPAIR ISSUE THAT I SUSPECT COULD BE LIFE-THREATENING SHOULD STEERING BE LOST AT HIGHWAY SPEED, RESULTING IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903816September 6, 2016
AIR BAGS
SENSOR FOR AIRBAG IS ON AND I DON'T KNOW WHY. AIRBAG HAS NEVER DEPLOYED OR TAMPERED WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903908September 6, 2016
STEERING
I AM EXPERIENCING CLICKING NOISE AS I TURN MY STEERING WHEEL EITHER DIRECTION WHILE DRIVING AND STATIONARY. STEERING WHEEL SHAKES & RATTLES WHEN I DRIVE OVER UNEVEN PAVEMENT IN ADDITION STEERING WHEEL VIBRATES AND SHAKES HARD WHEN I REACH SPEEDS ABOVE 70MPH. THERE IS NO CURRENT RECALL FOR STEERING COUPLER FOR 2011 HYUNDAI SONATA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904235September 6, 2016
STEERING
I WAS ORIGINALLY TOLD OF A CLICKING SOUND IN APRIL OF 2016. I WAS NEVER ABLE TO HEAR THE SOUND UNTIL LATER ON. THAT CLICKING NOISE HAS TURNED INTO A LOUD CLUNKING SOUND. THE STEERING WAS LOOSE AND A SHAKING IN THE STEERING WHEEL WITH RATTLING SOUND AT 65 MPH. I THOUGHT THE SHAKING WAS CAUSED DUE TO AN ALIGNMENT BEING NEEDED WHICH I HAD DONE TODAY 9/6/2016. I HEAR THIS SOUND WHEN BACKING OR PARKED WHILE TURNING THE STEERING WHEEL TO THE LEFT OR TO THE RIGHT. I HAVE AN APPOINTMENT SCHEDULED WITH HYUNDAI 9/7/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903515September 4, 2016
STEERING
MY VEHICLE HAS APPROXIMATELY 76,000 MILES. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, THERE IS SEVERE LOOSENESS AND CLUNK THAT IS FELT IN THE STEERING WHEEL. EVEN IN PARK MOVING THE STEERING WHEEL TO THE LEFT OR RIGHT THE LOUD NOISE IS PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903464September 3, 2016
STEERING
MY VEHICLE HAS APPROXIMATELY 61,000 MILES. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, THERE IS SEVERE LOOSENESS AND CLUNK THAT IS FELT IN THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903248September 2, 2016
STEERING
I NOTICED A CLUNKING SOUND WHEN I TURNED THE STEERING WHEEL. I ALSO FELT LIKE THE FRONT TIRES AND STEERING WERE VERY LOOSE. DRIVING OVER BUMPS OR POT HOLES THE WHEELS FELT LIKE THEY WERE SHAKING EVEN THOUGH THE STEERING WHEEL WAS HELD TIGHT AND NOT MOVING. AFTER RESEARCHING THIS PROBLEM, I FOUND THAT IT IS A COMMON COMPLAINT DUE TO A POWER STEERING COUPLING GOING BAD. SONATA HAS A TECHNICAL SERVICE BULLETIN 14-ST-002-1 REGARDING THIS PROBLEM. I HAVE ATTACHED THE TSB. THE PROBLEM BECAME NOTICEABLE 5 YEARS AND 1 MONTH AFTER I BOUGHT THE CAR. THE TSB SAYS THERE ARE "NO STEERING PERFORMANCE ISSUES ASSOCIATED WITH THIS CONDITION". I STRONGLY DISAGREE WITH THIS STATEMENT. THE DEGRADED COUPLE INTRODUCED PLAY OR WIGGLE ROOM IN THE CONNECTION BETWEEN THE STEERING WHEEL AND FRONT TIRES. WHEN THE CAR IS PARKED, YOU CAN ROCK THE STEERING WHEEL BACK AND FORTH TO HEAR THE CLUNKING NOISE. WHEN THIS IS DONE, YOU CAN TELL THAT THE STEERING WHEEL WAS MOVING FURTHER THAN IT SHOULD WITHOUT THE WHEELS MOVING. AT FIRST I THOUGHT MY FRONT WHEELS WERE LOOSE. I BELIEVE THAT THIS ISSUE IS VERY MUCH A SAFETY CONCERN AND SHOULD BE A RECALL. DURING MY LAST VISIT TO THE DEALER TO FIX OTHER RECALLS, I PAID THE $275 TO FIX THIS PROBLEM SINCE I DID NOT FEEL SAFE DRIVING THE CAR WITH THIS PROBLEM. SINCE IT WAS OVER 5 YEARS, THE DEALER WOULD NOT REPLACE IT UNDER WARRANTY. THANKS, WYMAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903381September 2, 2016
STEERING
SEEMINGLY OUT OF THE BLUE, THE STEERING WHEEL BEGAN TO HAVE EXTRA GIVE WHEN TURNED EVEN SLIGHTLY. DAYS LATER, A RATTLING SOUND IN THE COLUMN STARTED, ESPECIALLY WHENEVER I HIT A BUMP IN THE ROAD OR TURNED CORNERS. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD IT WAS A BROKEN COLUMN COUPLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903380September 2, 2016
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
TAKATA INFLATORS: HAD A CAR FIRE FROM FUEL LINE PER FIRE DEPT INFORMATION. I WAS ON THE 405 WEST BOUND FWY WHEN I STARTED TO SMELL GAS AND THE FRONT HOOD OF THE CAR I NOTICED BLACK SMOKE COMING OUT. I GOT OUT OF THE FWY AND THEN PARKED THE CAR, WHEN SOMEONE DRIVING OF THE OPPOSITE DIRECTION YELLED FOR ME TO GET OUT OF THE CAR. I TURNED OFF THE CAR AND RAN OUT TO THE SIDE WALK WITHIN A FEW MINUTES THE CAR WHEN UP IN SMOKE AND THEN IT EXPLODED TWICE. PEOPLE FROM THE SURROUNDING BUSINESSES CAME OUT TO SEE IF I WAS ALRIGHT. THE OWNER OF THE FLOWER NURSERY CAME OUT AND CALLED THE FIRE DEPT. THEY ARRIVED AND TURNED OUT THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10903137September 1, 2016
STEERING
2011 HYUNDAI SONATA SE WITH SEVERE KNOCKING AND BANGING IN STEERING WHEEL AND COLUMN.MY DEALERSHIP DIAGNOSED THIS AS STEERING COUPLER FAILURE. THIS IS A SAFETY ISSUE DESPITE HYUNDAI AND IT'S DEALERS DENYING THIS FACT. STEERING IS NOTABLY HARDER WITH LOW SPEED DRIVING AND FEELS UNCOMFORTABLE AT HIGHER SPEEDS. MY SPOUSE IS AFRAID TO DRIVE THE CAR UNTIL THIS IS REPAIRED. THIS ISSUE IS COMMON ON THESE EARLY MODEL SONATAS AS WELL AS THE KIA OPTIMA. THE DEALERSHIPS AVOID THIS ISSUE UNTIL AFTER WARRANTY PERIOD IS OVER, THEN THEY TELL CUSTOMER THAT IT'S NOW THEIR RESPONSIBILITY TO REPAIR AT $400-600.00. THEY ARE EVEN TELLING CUSTOMERS THAT THERE IS STEERING COLUMN FAILURE AND CHARGING THEM THOUSANDS OF DOLLARS IN REPLACEMENT. I CANNOT UNDERSTAND HOW THIS IS NOT CONSIDERED A SAFETY ISSUE DUE TO IT BEING STEERING RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903009September 1, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. UPDATED 12/01/16*LJ THE POWER STEERING ELECTRIC MOTOR COUPLING WAS REPLACED. UPDATED 12/19/16.8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902904September 1, 2016
EXTERIOR LIGHTING
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE TAIL LIGHT ASSEMBLY THREADED STUDS EMBEDDED INTO BRITTLE, BADLY CRACKED PLASTIC. *SMD THE CONSUMER STATED THE TAIL LIGHT ASSEMBLIES FELL UT OF THE BODY PANELS. THE CONSUMER BELIEVED, IT WAS A RESULT OF POOR QUALITY PLASTIC OR OVER TIGHTENING THE NUTS ON THE STUDS AT THE FACTORY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903034September 1, 2016
STEERING
BROUGHT THE CAR IN FOR THE STEERING RECALL AND THEY TELL ME THE STEERING COUPLER IS BAD WILL COST $400 TO REPLACE AND IS NOT COVERED UNDER THE RECALL. I SEE NUMEROUS PEOPLE ARE HAVING SERIOUS STEERING ISSUES BECAUSE OF THIS FAULTY PART. THE 2011 SONATA WITH 68,000 SHOULD NOT BE HAVING THIS ISSUE. WHY WASN'T THIS INCLUDED WITH THE RECENT STEERING RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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