Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10758485August 21, 2015
STRUCTURE:BODY, ENGINE, EXTERIOR LIGHTING
ON 19 JUL 2013, AN INSURED DRIVER ON MY AUTO POLICY WAS DRIVING IN NORTH DAKOTA AND HIT A DEER. THE RIGHT FENDER, RIGHT HEADLIGHT, HOOD AND BUMPER WERE DAMAGED. SHE CALLED ME & I TOLD HER IF IT WAS SAFE TO DRIVE, TO CONTINUE DRIVING. SHE KEPT DRIVING AND THEN THE OVERHEATING LIGHT CAME ON. SHE PULLED THE CAR OVER IN LESS THAN A MINUTE. SHE CALLED ME AGAIN & I TOLD HER TO CALL HYUNDAI ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO ABRA IN BISMARCK, ND. THEY REPAIRED THE VEHICLE. THE COST WAS $9760.00. THEY WERE IN THE PROCESS OF MOVING IT FROM THE REPAIR SHOP TO THE PAINT SHOP, WHICH WAS RIGHT NEXT DOOR. THEY TURNED ON THE ENGINE & AS IT WAS SITTING THERE, IT STARTED SPEWING RADIATOR FLUID. THEY TURNED IT OFF AND TOOK THE CAR TO HYUNDAI OF BISMARCK. THEY DETERMINED THAT THE HEADS WERE WARPED AND THE ENGINE WAS DESTROYED. AFTER THE COST OF THE NEW ENGINE WAS ADDED TO THE COST OF REPAIRS, THE CAR WAS TOTALED. I DON'T THINK THAT IF A PERSON PULLS OVER WITHIN A MINUTE OF THE OVERHEATING LIGHT COMING ON. THAT IT WILL WARP THE HEADS. THE WHOLE REASON FOR THE LIGHT IS TO WARN THE DRIVER.. I BELIEVE THAT EITHER THE MOTOR WAS DEFECTIVE OR THE COMPUTER WITHIN THE VEHICLE WAS DEFECTIVE & DIDN'T COME ON EARLY ENOUGH BEFORE THERE WAS DAMAGE TO THE HEADS & WAS NOT CAUSED BY THE PERSON DIRIVING. THIS INSURANCE CLAIM WENT TOO FAST AND USAA SIGNED OFF AND TOTALED THE VEHICLE JUST ON NUMBERS, NOT ON ANY INVERSTIGATION OF THE REASON WHY THE HEADS WERE WARPED AND DESTROYED THE ENGINE. THE 414 NUMBER IS THE DRIVER. THE 262 NUMBER IS MY NUMBER IN REHAB AND I CAN BE REACHED AT ANY TIME. VERY RESPECTFULLY, TONY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10749466August 18, 2015
WHEELS, STRUCTURE:BODY
ORIGINAL TIRES ON THE VEHICLE (KUMHO) WORE OUT AFTER 30K MILES AND BECAME VERY NOISY AFTER ABOUT 20K MILES. REPLACED THE TIRES WITH A SET OF HANKOOK OPTIMA H727. NOW HAVE 27K MILES ON THESE TIRES AND THEY ARE JUST AS NOISY AS THE ORIGINAL STOCK TIRES, ALTHOUGH THEY ARE WEARING A LOT BETTER THAN THE KUMHOS. I BELIEVE IT IS A DESIGN FLAW WITH THE VEHICLE ITSELF AS THERE SHOULD NOT BE THE TIRE NOISE ENTERING THE CABIN LIKE IT DOES. I AM RUNNING A SET OF HANKOOK OPTIMA H725 ON A 2008 TOYOTA RAV4 WITH 124K MILES AND 55K MILES ON THOSE TIRES. THERE IS VIRTUALLY NO NOISE COMING FROM THOSE TIRES INTO THE CABIN AND I HESITATE TO PURCHASE ANOTHER SET OF TIRES FOR MY SONATA UNTIL A DETERMINATION IS MADE REGARDING THE EXCESSIVE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748691August 14, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748836August 14, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I BOUGHT THIS 2013 HYBRID NEW ABOUT 6 MONTHS AGO. THERE ARE 2 MAIN ISSUES I HAVE HAD WITH THE CAR. FIRST: THE PROBLEM IS THE CAR SOMETIMES GOES ABOUT 3 MPH FOR APPROXIMATELY 25 FEET BEFORE LURCHING WITH GREAT ACCELERATION. I DROVE WITH THE 'ENERGY FLOW' MODE ON THE DISPLAY TO SEE WHAT WAS SHOWING WHEN THIS PROBLEM WAS OCCURRING. ACCORDING TO THE OWNER'S MANUAL THE DISPLAY WAS SHOWING THE "ENGINE GENERATION/MOTOR DRIVE" (TO DECELERATE THE VEHICLE, ENGINE BRAKING IS USED WHILE THE REGENERATIVE BRAKING IS APPLIED AND ALSO CHARGES THE HYBRID BATTERY. [ENGINE>BATTERY>WHEEL]). THIS SOUNDS LIKE A DECELERATION MODE, BUT SHOULD THIS BE HAPPENING WHEN MY FOOT IS PRESSING THE GAS PEDAL? IT HAS OCCURRED WHEN I HAVE SLOWED TO MAKE A LEFT TURN AND ALSO WHEN ACCELERATING FROM A DEAD STOP. IT HAPPENS WHEN I AM APPLYING STEADY PRESSURE OR PUMPING THE PEDAL. THIS CAN BE A HUGE POTENTIAL PROBLEM/ACCIDENT WAITING TO HAPPEN IF I AM ATTEMPTING TO TURN OR CROSS A ROAD WITH ONCOMING TRAFFIC BECAUSE I MAY NOT BE MOVING FAST ENOUGH TO CROSS BEFORE THE TRAFFIC GETS TO ME. EVEN IF THEY WERE OVER A HUNDRED FEET AWAY WHEN I STARTED THE TURN/TO CROSS THE INTERSECTION. SECOND: AS HAS BEEN PREVIOUSLY MENTIONED BY OTHERS, THERE IS A 'THUMP' FELT AT TIMES WHILE BRAKING. IT IS FELT IN THE DRIVER'S SEAT AND THROUGH THE BRAKE PEDAL AND ALSO FELT BY THE PASSENGER'S THROUGH THEIR SEATS. THE BEST WAY TO DESCRIBE IT WOULD BE THE FEELING OF BEING REAR-ENDED AND PUSHED FORWARD SEVERAL INCHES. AS DRIVER, MY HEAD IS USUALLY AN INCH OR TWO AWAY FROM THE HEAD REST AND WHEN THIS HAPPENS MY HEAD HITS THE HEADREST OR THE HEADREST HITS MY HEAD. THE BRAKE PEDAL ITSELF IS NOT AFFECTED, AS THERE IS NO FEELING OF LOSING THE BRAKE/NOT SLOWING DOWN. IT'S JUST A 'THUMP' FELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748252August 12, 2015
ELECTRICAL SYSTEM
AFTER STARTING TO DRIVE I WANTED TO TURN THE VOLUME UP. AS I TRIED TO TURN UP THE VOLUME THE SYSTEM WOULD ACTUALLY TURN IT DOWN. ALSO, SO FAR THREE TIMES AS I ATTEMPTED TO TRY TO TURN THE VOLUME UP THE VOICE PROMPT COMMAND WOULD ASK FOR A COMMAND. THIS DOES NOT OCCUR AT ANY TIME TO TURN THE VOLUME DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747782August 11, 2015
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, AN ABNORMAL CLICKING SOUND WAS HEARD FROM THE STEERING WHEEL WHEN TURNED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,657. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746463August 5, 2015
ENGINE
THE ENGINE WAS SPUTTERING AND THEN JUST QUIT. GOT IT RESTARTED LONG ENOUGH TO GET OUT OF THE ROADWAY. TOOK TO DEALERSHIP WHERE IT WAS PURCHASED. THEY STATED THERE WAS NO OIL AND THAT A NEW ENGINE WAS NEEDED. THE OIL LIGHT NEVER CAME ON AND THE TEMP GAUGE DID NOT SHOW THE ENGINE WAS RUNNING HOT OR ANYTHING. IT JUST STOPPED RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746580August 5, 2015
AIR BAGS, SEAT BELTS
WAS RECENTLY IN A CAR ACCIDENT ON 7/15/15 DRIVING MY HYUNDAI. I WAS ON THE FREEWAY AT A COMPLETE STOP IN THE EXIT LANE. THE OTHER DRIVER WAS GOING FREEWAY SPEED (60/65) AND I WAS REAR ENDED, PUSHED INTO THE CAR IN FRONT OF ME, MY CAR SPUN AND I WAS HIT AGAIN ON THE DRIVERS SIDE AND THROUGH ALL THIS, NONE OF MY AIRBAGS WENT OFF. I AM NOW RECOVERING FROM HITTING MY HEAD ON THE STEERING WHEEL, BACK AND NECK PROBLEMS.,SAFETY WAS ONE OF THE MAIN REASONS WE BOUGHT THE CAR. UPDATED 09/14/15*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10734941July 18, 2015
ELECTRICAL SYSTEM
ELECTRIC FUSE BOX APPARENTLY HAD A SHORT. IMPACTED DOOR LOCKS, RADIO, AND WOULD CAUSE LIGHTS TO BURN OUT VERY QUICKLY...WITHIN 3 MONTHS OR LESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733799July 13, 2015
STRUCTURE:BODY
LOCKED UNOCCUPIED VEHICLE WAS PARKED OUTSIDE IN A CLEAR OPEN AREA AND PANORAMIC GLASS ROOF SPONTANEOUSLY SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733522July 12, 2015
ENGINE
I WAS DRIVING ON THE INTERSTATE AT 65MPH AND MY ENGINE SEIZED WITHOUT WARNING. I DRIFTED OFF OF THE ROAD AND CONTACTED HYUNDAI ROADSIDE ASSISTANCE. THE CAR WAS TOWED TO THE DEALERSHIP. AFTER 3 BUSINESS DAYS OF NOT GETTING ANY ANSWERS ON THE PROBLEM FROM THE DEALERSHIP THEY FINALLY CALLED ME AND SAID THE ENGINE HAD "SLUDGE" AND NEEDED TO BE REPLACED. THE CAR IS A 2013 THAT I PURCHASED IN 10/2012 AND HAD 45,000 MILES AT THE TIME OF THIS INCIDENT. I WAS INFORMED THAT THERE WAS NOTHING ELSE THAT COULD BE DONE AND THE WARRANTY WAS DECLINED DUE TO LACK OF MAINTENANCE (OIL CHANGES). I JUST HAD MY OIL CHANGED THE SAME DAY THAT THIS HAPPENED. I WAS TOLD BY THE DEALERSHIP THAT THERE WAS NOTHING ELSE THEY COULD DO AND A USED ENGINE WOULD COST $4,000+. I DECLINED THE SERVICE. THE CUSTOMER SERVICE AT BOTH HYUNDAI AND THE DEALERSHIP IS AWFUL. MY CAR IS STILL AT THE DEALERSHIP. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730699June 26, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
(KEYLESS ENTRY) THE CAR INTERMITTENTLY STARTS. WHEN THIS OCCURS, THE CAR WILL TURN ON, BUT WILL NOT START. THE DASHBOARD LIGHTS WILL COME ON AND THE STEERING WHEEL AND BRAKES WILL LOCK. SOMETIMES AFTER A COUPLE TRIES, THE CAR WILL START. THERE HAS BEEN A FEW INSTANCES WHERE THE CAR WOULD NOT START FOR HOURS AND HAD TO BE LEFT AT THE LOCATION, BUT WILL WORK THE NEXT DAY. THIS SEEMS TO OCCUR MOSTLY IN THE AFTERNOON, AFTER THE CAR HAS BEEN SITTING OUT IN THE SUN FOR A LONG PERIOD OF TIME. THERE HAS BEEN AN ATTEMPT TO JUMP THE CAR, BUT WAS UNSUCCESSFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10727021June 24, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS AT A STOP, THE RPMS INCREASED AND THE VEHICLE UNINTENTIONALLY SURGED FORWARD. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL AND SHIFTED THE GEARS INTO PARK. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER AND PREVENT THE UNINTENDED ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 8/31/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726144June 19, 2015
TIRES
KUMHO TIRES INSTALLED AS ORIGINAL EQUIPMENT WEAR PREMATURELY. TIRES WERE WORN TO 4/32 AT 12,000 MILES. NEW TIRE WERE INSTALLED AND THE CAR HAS BEEN TRANSFORMED. WHILE THE ORIGINAL TIRE MAY MEET WHATEVER APPLICABLE STANDARDS EXIST THEY WERE INADEQUATE FOR THE 2013 SONATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721135May 23, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
DAY AFTER PURCHASE, BEEPS AND NOTIFICATION TO PULL OVER AND CHECK CHARGING SYSTEM. HAD CAR TOWED ONE WEEK LATER CAR WAS RETURNED TO US. DEALER INSTALLED A NEW BATTERY. RUNNING FINE EXCEPT BRAKES MAKE A NOISE WHEN DEPRESSED QUICKLY. MARCH 28TH, 11 MONTHS LATER COMING HOME FROM FLORIDA, DRIVING ON INTERSTATE 95 LATE AT NIGHT IN STOP & GO TRAFFIC, BEEPS AND NOTIFICATION TO PULL OVER AND CHECK CHARGING SYSTEM. PULLED CAR OVER SHUT OFF. RESTARTED CAR AND CONTINUED DRIVING. CHECK ENGINE LIGHT STAYED ON FOR 24 HRS. RETURNED TO DEALER THAT WEEK COULD FIND NOTHING WRONG WITH CHARGING SYSTEM. AND COULD NOT DUPLICATE BRAKING SOUND AT DEALERSHIP, BUT STILL MAKING NOISE SPORATICALLY. MAY 15TH, LATE ON A SATURDAY NIGHT, STOPPED TO MAKE LEFT HAND TURN, I STARTED TO ACCELERATE, HALF WAY INTO THE TURN, CAR WOULD NOT ACCELERATE, BELLS AND NOTIFICATION TO CHECK CHARGING SYSTEM. WITH TRAFFIC COMING TOWARDS ME, I HAD TO SHUT DOWN ENGINE AND RESTART AGAIN. IF ONCOMING TRAFFIC WAS SLIGHTLY FASTER I WOULD HAVE BEEN HIT. CHECK ENGINE LIGHT STAYED ON OVERNIGHT BUT WENT OFF THE NEXT DAY. RETURNING TO DEALER THIS WEEK. DON'T EXPECT ANY POSITIVE RESULTS AS LAST TIME THEY SAID THEY CANNOT FIND ANYTHING WRONG. I LOVED MY CAR, HOWEVER DRIVING IT NOW MAKES ME VERY NERVOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717040May 18, 2015
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY CAR REVVED TO BETWEEN 4 AND 6 THOUSAND RPMS WHEN I WAS PARKING IN MY WORK PARKING GARAGE. IN THE PROCESS I ENDED UP HITTING TWO SUVS AND DID OVER $5,500 IN DAMAGE TO MY CAR. I TOOK MY CAR TO OUR HYUNDAI SERVICE TO HAVE THE ENGINE LOOKED AT AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. ON FRIDAY, MAY 15 AS I WAS DRIVING HOME FROM WORK ON RT 70 AT THE TOP OF BRADDOCK MOUNTAIN MY CAR REVVED AGAIN FOR NO REASON. LUCKILY I WASN'T IN TRAFFIC WHEN THE REV HAPPENED. THIS REV HAS ALSO HAPPENED WHEN MY HUSBAND WAS DRIVING THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10715903May 12, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND OTHER SECTIONS STARTED MELTING. THE FAILURE RECURRED CONTINUOUSLY IN WARM WEATHER. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713641April 29, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE INSPECTING THE VEHICLE, IT WAS FOUND THAT THE FRONT PASSENGER BRAKE PAD WAS CUTTING INTO THE ROTOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. HOWEVER, THE DEALER ADVISED THAT THE BRAKE PAD CUTTING INTO THE ROTOR WAS NORMAL. THE CONTACT ALSO HAD A LOCAL MECHANIC INSPECT THE VEHICLE. THE TECHNICIAN ADVISED THAT THE BRAKE CALIPER WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713321April 28, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,062.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712310April 22, 2015
ENGINE
DRIVING DOWN THE FREEWAY, WE HEARD A CLICKING SOUND THEN A LOSS OF POWER, BUT IT CAME BACK AFTER A FEW SECONDS. THE CLICKING AND LOSS OF POWER HAPPENED AGAIN THE NEXT DAY WHILE DRIVING ON A SURFACE STREET, AGAIN FOR JUST A FEW SECONDS. THE NEXT THING THAT HAPPENED WHILE ACCELERATING ONTO THE FREEWAY, A RED LIGHT FLASHED ON THE INSTRUMENT PANEL, BUT DID NOT STAY ON, UNABLE TO DETERMINE THE LIGHT AT THAT TIME. THE NEXT THING THAT HAPPENED WAS A PUFF OF SMOKE CAME OUT OF THE TAIL PIPE, WHICH AT THAT TIME WE DECIDED TO TAKE THE VEHICLE TO THE DEALER. THE NEXT DAY, THE DEALER INFORMED ME THAT THE VEHICLE HAD NO OIL IN THE ENGINE, AND THAT IT HAD GOOP IN THE OIL PAN. THE DEALER THEN SAID THAT THE RINGS ARE BURNT UP AND THAT THE ENGINE NEEDED TO BE REPLACED. WE HAD NO WARNING THAT THE ENGINE HAD NO OIL - NO WARNING LIGHTS STAYED ON. WE ALSO HAVE A BLUELINK REPORT THAT SAYS EVERYTHING IS OPERATING AS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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