Hyundai Sonata Complaints (2011)
3,476 consumer complaints on file.
- #10906412September 14, 2016STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS A CLICKING NOISE COMING FROM THE STEERING WHEEL WHILE DRIVING AT ANY SPEED. THE DEALER DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906466September 14, 2016STEERING
MY VEHICLE HAS ABOUT 85K MILES ON IT. I AM EXPERIENCING A CLUNKING SOUND WHEN TURNING THE STEERING WHEEL. THE VEHICLE STEERING HAS ALSO BECOME QUITE LOOSE/HAS PLAY WHILE DRIVING AT SLOW SPEEDS. THESE SYMPTOMS ARE MOST NOTICEABLE WHILE STATIONARY OR IN MOTION BELOW 40 MPH. THE LOOSENESS SEEMS TO GO AWAY WHEN I REACH HIGHWAY SPEEDS. THE ISSUE WAS DIAGNOSED AS A BAD STEERING COUPLER BY MY HYUNDAI DEALER. HYUNDAI HAS ISSUED A TSB FOR REPAIRING THIS ISSUE THAT CLAIMS IT DOES NOT CAUSE ANY STEERING ISSUES. ONLY THE CLUNK SOUND. THIS IS FALSE. MY STEERING PERFORMANCE HAS CHANGED. MY STEERING WHEEL DID NOT USED TO BE LOOSE AT ANY SPEED. THAT IS DEFINITELY A SAFETY AND PERFORMANCE ISSUE. KIA USES THE EXACT SAME PART AND HAS THE EXACT SAME ISSUE AND TSB FOR SOME OF THEIR CARS. THEY HAVE ISSUED AN EXTENDED WARRANTY TO COVER THEIR CARS FOR THAT SPECIFIC FAILURE. HYUNDAI NEEDS TO DO THE SAME THING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906750September 14, 2016ENGINE, POWER TRAIN, STEERING
AT AROUND 107,000 MILES THE MOTOR ON MY 20111 SONATA SHUT OFF ON THE 91 EAST FREEWAY WHILE TRAVELING ABOUT 70MPH. I WAS FORCED TO PULL OFF ON THE HARD SHOULDER OF THE ROAD AND THE VEHICLE HAD NO POWER STEERING OR POWER BRAKES. THE MOTOR STARTED BACK UP EVENTUALLY BUT WAS MAKING A LOUD NOISE AND FAILED COMPLETELY SHORTLY AFTER. I REPLACED THE MOTOR IN THE SONATA WITH A USED MOTOR AND REPAIRED THE DAMAGE TO THE SUSPENSION AND TIRES.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906063September 13, 2016STEERING
THE STEERING COLUMN MAKES A RATTLING NOISE WHEN CAR IS IN MOTION MAKING TURNS/BUMPS IN ROAD. I FEEL THIS IS A SAFETY ISSUE/DEFECT THAT HYUNDAI SHOULD CORRECT AT THEIR EXPENSE. I HAVE HEARD OF THIS BECOMING A MAJOR ISSUE WITH THIS MODEL. I DO NOT FEEL THIS IS SOMETHING TO BE TAKEN LIGHTLY AS THIS IS NOT SOMETHING THAT WOULD BE CONSIDERED NORMAL WEAR. HYUNDAI IS AWARE OF THE PROBLEM BUT IS NOT WILLING TO CORRECT THIS DEFECTED PART.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905771September 12, 2016STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE STEERING WHEEL VIBRATED AND REQUIRED FORCE TO TURN THE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,225.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905943September 12, 2016STEERING
I TOOK MY VEHICLE IN FOR A RECALL IN THE POWER STEERING. A FEW DAYS LATER, THERE WAS A CLUNKING SOUND WHEN I TURNED MY STEERING WHEEL WHEN CAR WAS NOT INMOTION. ON THE FREEWAY, WHEN EXCEEDING SPEED OF 65MPH, MY STEERING WHEEL VIOLENTLY SHOOK AND FELT LIKE I WAS LOOSING CONTROL OF THE CAR. TOOK IT BACK TO HYUNDAI AND THEY SAID THIS WAS NOT BECAUSE OF THE RECALL WORK THEY DID AND A COINCIDENCE. I STRONGLY DISAGREE! THEY CHARGED ME $500.00 TO REPLACE THE STEERING COLUMN/COUPLER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905959September 12, 2016AIR BAGS
THE AIR BAG WARNING LIGHT REMAINED LIT AFTER STARTING THE VEHICLE. DON MOORE HYUNDAI DEALERSHIP ADVISED ME THAT MY AIR BAG WILL NOT DEPLOY IF A FRONT END CRASH WERE TO OCCUR BUT THEY DID NOT HAVE THE PART NECESSARY TO REPLACE IT IN STOCK. THIS IS THE DRIVER SIDE AIRBAG. THE VEHICLE IS ONLY 5 YRS OLD AND HAS BEEN MAINTENANCED REGULARLY. THE 2011 MODEL IS THE ONLY YEAR THAT IS NOT INCLUDED IN AIR BAG RECALL. SAFETY IS EXPECTED FOR MORE THAN 5 YRS OR 60,000 MILES. I WAS ADVISED THAT THE PART IS A COIL OR SPRING BEHIND THE AIRBAG ALLOWING IT TO DEPLOY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905690September 12, 2016STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/19/16*LJ THE CONSUMER STATED A STEERING CORRECTION WAS PEFORMED PRIOR TO THE RECALL. UPDATED 11/01/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905622September 11, 2016STEERING
CLUNKING IN STEERING AT LOW SPEEDS OR STOPPED WHEN TURNING THE STEERING WHEEL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905533September 10, 2016AIR BAGS
PASSENGER AIRBAG LITE IS ON "AIRBAG OFF", EXPENSIVE REPAIR AND MANY PEOPLE HAVE REPORTED THE SAME PROBLEM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905543September 10, 2016AIR BAGS, ELECTRICAL SYSTEM
AIRBAG INDICATOR LIGHT IS ON, SEEN ON INSTRUMENT CLUSTER PANEL. DEALERSHIP DIAGNOSTIC DETERMINED THE ISSUE IS A FAULTY CLOCK SPRING. CAR HAS NOT BEEN IN ANY ACCIDENTS. CAR RECEIVES ROUTINE MAINTENANCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905552September 10, 2016AIR BAGS
AIRBAG LIGHT ILLUMINATED AND STAY ON, TOOK THE CAR TO THE DEALER AND I WAS TO IT NEEDS NEW AIRBAGS . CAR IS NEVER BEING INTO ACCIDENT, AND IT NEVER HAD ANY PROBLEMS RELATED TO AIRBAG BEFOR. THIS CAR IS NOT SAFE AS AIRBAGS CAN JUST GO OFF WITH OUT ANY APARENT REASON. ,MY OTHER PROBLEM OF THIS CAR IS, WHEN I ACCELERATE THERE'S PIGGING NOISE AND CAR ALMOST LOSSES POWER THIS HAPPEN IN MIDDLE OF HIWAY ONCE AND LOST POWER OTHER TIMES ON STREET. TOOK IT TO THE DEALER WAS NOT GIVEN CLEAR ANSWER TO WHY THE CAR DOES THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10904887September 9, 2016STEERING
POWER STEERING RECALL NOTICE ISSUE AND STEERING COUPLER/COLUMN REPLACEMENTS. LOUD NOISES COMING FROM THE VEHICLE AND THE STEERING WHEEL WOULD SHAKE. WHICH CAUSED PROBLEM DURING HIGHWAY DRIVING. WEARING OUT MY TIRES, ABSOLUTELY UNSAFE TO DRIVE. IT AMAZES ME HOW MANY OTHER SONATA OWNERS HAVE THE SAME ISSUE. HYUNDAI TAKE ACTION AND RESPONSIBILITY. THIS ISN'T FARE TO CONSUMERS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10904959September 9, 2016STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK ABNORMALLY AND VIBRATED AT LOW AND HIGH SPEEDS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO PROVIDED AN ALIGNMENT AND DIAGNOSED THAT THE STEERING SHAFT CONNECTOR FRACTURED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 11/01/16*LJ UPDATED 11/02/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905013September 9, 2016STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A CLUNKING NOISE WHEN THE STEERING WHEEL WAS TURNED RIGHT OR LEFT. WHILE DRIVING 60 MPH OR GREATER, THE STEERING WHEEL AND DASHBOARD SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE STEERING WHEEL CONTINUED TO SHAKE AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905036September 9, 2016AIR BAGS
OWNED CAR FOR A YEAR NOW AND ON HE 25TH OF AUGUST I RETURNED TO MY VEHICLE AND STARTED IT UP STILL IN PARK POSITION ALL LIGHTS ILLUMINATED AND ALL EXCEPT THE AIRBAG LIGHT ON THE DASH WENT OFF. I TURNED THE CAR OFF WAITED A MINUTE AND TRIED TO TURN IT ON AGAIN AND THE LIGHT STILL STAYED ON IT HAS BEEN ON EVER SINCE.THE NEXT MORNING I CALLED THE DEALERSHIP AND MY MAIN CONCERN WAS THAT THE AIRBAGS WERE STILL WORKING BUT THE PERSON WORKING TOLD ME THE AIRBAGS WOULD NOT DEPLOY IN THE EVENT OF AN ACCIDENT . I AM VERY WORRIED THIS IS NOT THE ONLY ISSUE I HAVE WITH THIS VEHICLE AND I AM A SINGLE MOTHER WITH 2 YOUNG CHILDREN ANYTHING CAN HAPPEN I DO NOT FEEL SAFE IN THIS VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10904592September 8, 2016STEERING
WHEN TURNING AT LOW SPEEDS, THE STEERING WHEEL CLICKS/KNOCKS TO THE POINT WHERE IT FEELS AS IF THE STEERING IS NOT ENGAGING FOR A MOMENT THEN REENGAGES. AT THE POINT OF THE CLICK/KNOCK, THERE IS NO RESISTANCE IN THE STEERING WHEEL. THEN AS YOU CONTINUE TO TURN THE WHEEL, THE RESISTANCE IN THE STEERING WHEEL RETURNS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10904614September 8, 2016STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10904635September 8, 2016AIR BAGS
SRS INDICATOR LIGHT IS ILLUMINATED ON INSTRUMENT CLUSTER. SRS MAY BE DISABLED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10904778September 8, 2016STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE STEERING WHEEL COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0