Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10908640September 22, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WORM SHAFT FLEX COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,124.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908575September 21, 2016
ELECTRICAL SYSTEM
"CHECK CHARGING SYSTEM" ALERT. CAR NOT MOVING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908232September 20, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, THERE WAS AN ABNORMAL NOISE. THE DEALER DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 10V457000 (STEERING), AND 10V426000 (STEERING). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,554. ..UPDATED 11/21/16 *BF UPDATED 12/13/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907555September 19, 2016
UNKNOWN OR OTHER
STARTER NEEDED REPLACEMENT AT 40,600 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907609September 19, 2016
EXTERIOR LIGHTING
OVER THE LAST 5 YEARS OF HAVING THIS VECHICLE I HAVE REPLACES BULBS AFTER BULBS LOW BEAM, HIGH BEAM, BRAKE LIGHT, TAG LIGHT AND SO ON. WHEN HAVING BRAKE LIGHT REPLACED IT WAS BROUGHT TO MY ATTENTION THAT MY BRAKE LIGHT HOUSING IS MELTING. ONE OF THE BULBS WAS HARD TO TAKE OUT BECAUSE THE PLASTIC ASSEMBLY WAS MELTED TO THE BULB. I FIND THIS VERY DANGEROUS THIS MAY CAN EVEN CAUSE A FIRE AND I HAVE TO YOUNG CHILDREN THAT'S WITH ME ALL THE TIME. I SEE OTHERS HAVE THE SAME PROBLEM BUT THERE HAS NOT BEEN A RECALL YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907614September 19, 2016
ELECTRICAL SYSTEM
ABOUT 5 MONTHS AGAIN I NOTICE THAT I CAN NOT LEAVE MY LIGHT SWITCH IN AUTO MODE BECAUSE AFTER LOCKING MY DOORS AND ENGAGING THE ALARM I WOULD ALWAYS GET A KNOCK ON THE DOOR IN THE MIDDLE OF THE NIGHT WITH MY NEIGHBORS LETTING ME KNOW THAT I LEFT MY LIGHTS ON. I DID NOT LEAVE THEN ON BECAUSE THEY GO OFF AFTER I HIT THE ALARM BUT APPARENTLY THEY ARE COMING BACK ON BY THEMSELVES. I SEE OTHER PEOPLE HAS HAD THE SAME PROBLEM. I DON'T UNDERSTAND HYUNDAI AT ALL HOW MANY COMPLAINTS DO THEY NEED TO REALIZE THAT THEY MADE A HUGE MISTAKE MANUFACTURING THESE VECHICLES. I WILL NEVER BY ANYTHING THING HYUNDAI MAKES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907965September 19, 2016
AIR BAGS
ONE DAY MY AIRBAG LIGHT JUST POPPED ON AND WILL NOT GO OFF AND I NEVER BE IN A ACCIDENT AND IT'S KIND OF FREAKING ME OUT A LITTLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908017September 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
DURING MY LAST SCHEDULED VEHICLE MAINTENANCE IN APRIL 2016, I EXPLICITLY COMMUNICATED MY CONCERNS TO THE HYUNDAI DEALER ABOUT MY ENGINE AND THE FACT THAT THE OIL LIGHT KEPT COMING ON WHEN I TRIED TO ACCELERATE AND WOULD GO OFF AS SOON AS I TOOK MY FEET OFF THE ACCELERATOR. I JUST FOUND OUT THROUGH LOCAL NEWS AND INFORMATION FROM ONLINE BLOGS THAT THIS WAS A SIGN OF ENGINE MANUFACTURING PROBLEMS ORIGINATING FROM HYUNDAI'S ALABAMA ENGINE MANUFACTURING PLANT. THE DEALER DID NOT INFORM ME THAT THE ENGINE IN MY VEHICLE WAS BEING RECALLED. INSTEAD, I WAS TOLD VIA THE MAINTENANCE REPORT THAT OIL LEVEL WAS LOW AND THERE WERE NO VISIBLE LEAKS. I HAVE RECEIPTS TO PROVE THAT I ADHERED TO ALL RECOMMENDED OWNER MAINTENANCE SERVICES AND HAVE BEEN DILIGENT ENOUGH TO SERVICE MY VEHICLE ACCORDING TO THE SERVICE SCHEDULE PRESCRIBED DURING VEHICLE PURCHASE. I HAVE STRONG REASONS TO BELIEVE HYUNDAI HAS NOT BEEN HONEST WITH ITS CUSTOMER. THIS BEING BECAUSE, RATHER THAN ELABORATE ON THE CAUSE AND SOLUTION TO THE PROBLEM (I.E. HYUNDAI SONATA 2011-2012 ENGINE RECALL), INFORMATION WAS DELIBERATELY WITHHELD FROM ME BY HYUNDAI. I NEVER RECEIVED A RECALL NOTICE FROM THE DEALER DESPITE PURCHASING THE VEHICLE FROM AN AUTHORIZED HYUNDAI PRE-OWNED VEHICLE DEALER. I'M EVEN MORE FRUSTRATED BECAUSE THIS RECALL WAS ANNOUNCED IN SEPTEMBER 2015, 4 MONTHS AFTER I PURCHASED MY VEHICLE UNDER WARRANTY AND PAID EXTRA TO HAVE EXTENDED WARRANTY COVERAGE ADDED ON MY VEHICLE. IT'S NOW 7 MONTHS AFTER THE RECALL ANNOUNCEMENT AND I STILL HAVE NOT RECEIVED NOTICE OF THE RECALL FROM HYUNDAI. AS OF TODAY, 3 WEEKS AFTER MY VEHICLE STALLED ON THE ON-401 HIGHWAY WHILST DRIVING AT APPROX. 100KM/HR., I HAVE NOT HEARD BACK FROM HYUNDAI. I HAD TO COAST MY VEHICLE TO THE OUTSIDE SHOULDER OF THE BUSIEST HIGHWAY IN NORTH AMERICA AT 9:00PM. 3 WEEKS ON, I HAVE NO VEHICLE, NO REPAIR TIMELINE AND NO RESPONSE FROM HYUNDAI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907434September 18, 2016
EXTERIOR LIGHTING
DURING MY ANNUAL NYS INSPECTION, A BULB IN MY LEFT DRIVER SIDE TAILLIGHT WAS OUT. MECHANIC (WHO IS THE ONLY ONE BESIDES HYUNDAI THAT TOUCHES MY CAR) WAS PERPLEXED. ASKED IF I TRIED TO REPLACE THE BULB. SAID NO. SAID IT LOOKED LIKE SOMEONE TRIED TO PULL OUT THE ENTIRE TAILLIGHT ASSEMBLY (LENSES AND ALL.) I PARK IN PRETTY SAFE AREAS AND IN AN UNDERGROUND GARAGE AT HOME. HE HAD TO EPOXY THE ASSEMBLY SO IT WOULDN'T FALL OUT. KNOWS MY CAR INTIMATELY. TODAY, WHILE HAVING IT WASHED, I SAW THE WORKERS POINTING TO THE PASSENGER REAR TAILLIGHT ASSEMBLY. IT HAD POPPED OUT JUST LIKE THE OTHER ONE. I DUCT TAPED IT BEST I CAN. OWNED SEVERAL CARS BUT HAVE NEVER HAD ANY TAILLIGHTS THREATEN TO FALL OFF. MECHANIC SAID IT COULD EASILY FALL OFF IF I HIT A BUMP. VERY STRANGE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907441September 18, 2016
AIR BAGS
DRIVERS SIDE AIR BAG LIGHT WILL NOT EXTINGUISH. AIR BAG LIGHT REMAINS ON. THIS WEB SITE HAS REPORTED 97 COMPLAINTS IN REGARDS TO THE AIR BAG LIGHT. HTTP://WWW.CARCOMPLAINTS.COM/HYUNDAI/SONATA/2011/SEAT_BELTS_AIR_BAGS/AIR_BAGS.SHTML DO NOT KNOW IF THIS IS A TAKATA AIRBAG SYSTEM OR NOT. EITHER WAY THIS SHOULD BE A RECALL DUE TO SAFETY CONCERNS. APPARENTLY WITH THE LIGHT ON IN THIS MODEL, THE BAGS WILL NOT DEPLOY IN AN ACCIDENT. THIS IS A HUGE SAFETY CONCERN ESPECIALLY SINCE THIS IS MY 19 YEAR OLD DAUGHTERS CAR. THIS LIGHT REMAINS ON AT ALL TIMES, ALL CONDITIONS ON ALL ROADS. WEATHER CONDITIONS HAVE BEEN VERY DRY FOR A COUPLE OF WEEKS. LIGHT COME ON 9/18/2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907476September 18, 2016
ELECTRICAL SYSTEM
PERIODICALLY THE CAR UNLOCKS ALL DOORS AT STARTUP (PUSH BUTTON) AND YOU CAN'T MANUALLY LOCK THEM. ALSO THERE HAVE BEEN TIMES THAT YOU COULD NOT LOCK THE CAR AFTER EXITING WHEN THIS OCCURRED. THE ONLY WORK AROUND I FOUND IS TO "REBOOT" THE CAR. THE TECHNICIANS HAVE RUN VARIOUS TESTS AND DID NOT COME UP WITH A CAUSE OR A SOLUTION. THIS IS VERY UNSAFE FOR ANYONE WITH SMALL CHILDREN. THIS HAS BEEN AN ISSUE WITH THIS VEHICLE SINCE I BOUGHT IT IN JULY 2010. THE LAST DATE THIS OCCURRED WAS ON 9/15/2016. I JUST ENTERED ALL THE ISSUES WITH THIS CAR, INCLUDING THIS SAFETY ISSUE RELATED OCCURRENCE ON WWW.CARCOMPLAINTS.COM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907492September 18, 2016
AIR BAGS, STEERING, EXTERIOR LIGHTING
#1TODAY 9/18/2016 WHILE I WAS DRIVING DOWN THE ROAD MY AIRBAG LIGHT CAME ON. WHEN I MADE MY FIRST STOP THE LIGHT WHEN OFF. WHEN I BEGAN TO DRIVE AGAIN THE LIGHT CAME ON AND WILL NOT GO OFF.#2 I HAD TO PAY OVER THREE HUNDRED DOLLARS TO HAVE MY STERLING COUPLER REPLACED IT STARTED WITH A LITTLE CLICKING NOISE WHEN I TURN TO THE RIGHT AND AFTERWARDS BEGAN TO PROGRESS AND GET LOUDER. WHILE DRIVING THE CAR THE STEERING WHEEL WILL SHAKE AND VIBRATE UNTIL IT FELT AS IF THE STEERING WHEEL WILL SHAKE A LOSE.#3 THE LIGHTS ON MY CAR WILL FLICKER ON AND OFF WHILE DRIVING IT'S VERY OBVIOUS AT NIGHT IT IS A SCARY SITUATION. ONE NIGHT THEY FLICKER AND DIDN'T WANT TO COME BACK ON RIGHT AWAY UNTIL I HAD TO PULL OVER ON THE SIDE OF THE ROAD UNTIL THEY CAME BACK ON. I CALLED MY HYUNDAI DEALER AND WAS TOLD THAT IT WILL BE AN 118 SERVICE CHARGED TO LOOK AT IT BECAUSE MY WARRANTY IS UP. I THEN CONTACTED HYUNDAI USA WHEN THEY FINALLY CONTACTED ME BACK THEY PRETTY MUCH TOLD ME THE SAME THING THE HYUNDAI DEALER SAID. THE PROBLEM WITH MY LIGHTS BEGAN IN 2012 BUT EVERY TIME IT TOOK THE CAR IN THE PROBLEM COULD NOT BE DETECTED SO THEY WOULD SAY AND THIS WAS WHEN I WAS UNDER MY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907377September 17, 2016
ENGINE
THE FEED LINE GOING TO THE TURBOCHARGER LEAKS OIL. THIS IS A ONGOING PROBLEM FOR MANY OWNERS. THE OIL LEAKS FROM A WOVEN PLASTIC/NYLON PART CONNECTED TO THE METAL PART OF THE LINE. THIS COULD CAUSE A FIRE AS THE OIL LEAKS TO AN AREA WHERE IT CAN CONTACT THE HOT ENGINE PARTS. OIL LEAKS FROM THE LINE BOTH WHEN THE CAR IS IN MOTION AND AFTER IT IS STOPPED CAUSING A ENVIRONMENTAL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907380September 17, 2016
STEERING
THERE'S A CLICKING SOUND IN THE STEERING COLUMN. THIS HAPPENS WHENEVER THE STEERING WHEEL IS TURNED. THE CLICKING OCCURS ALSO WHEN THE CAR IS STATIONERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907178September 16, 2016
AIR BAGS
AIR BAG LIGHT WON'T GO OFF - SERVICED REGULARLY - BROUGHT THIS TO TWO SEPARATE DEALERS NOT COVERED THEY SAID CLOCK SPRING TIMER AND IT IS NOT ON RECALL LIST - THEY DID SAY IT IS UNSAFE IF AIRBAGS DEPLOY IF YOU SHOULD HIT A BUMP - EXTENDED WARRANTY DOESN'T TOUCH AIRBAGS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907289September 16, 2016
AIR BAGS
I OWN A 2011 HYUNDAI SONATA LIMITED. A FEW DAYS AGO I STARTED MY VEHICLE AND THE AIR BAG LIGHT FLASHED AND STAYED ILLUMINATED ON THE DASH BOARD. I TURNED THE VEHICLE OFF AND STARTED THE VEHICLE BACK UP AND THE LIGHT STAYED ILLUMINATED. MY CAR HAS NOT BEEN IN ANY ACCIDENTS FOR THE AIRBAG LIGHT TO TURN ON. I WENT TO CARCOMPLAINTS.COM AND THERE ARE 81 COMPLAINTS REGARDING THE SAME ISSUE AND NONE OF THE VEHICLES WERE INVOLVED IN AN ACCIDENT. MOST OF THE ISSUES WERE THE AIRBAG COIL SPRING NEEDED TO BE REPLACED. IF THIS IS THE CASE THERE NEEDS TO BE A RECALL ON THE AIRBAG SPRINGS. ONCE THE AIRBAG LIGHT IS ILLUMINATED ON THE DASHBOARD THE AIRBAG WILL NOT DEPLOY. THIS IS A HUGE SAFETY ISSUE AND NEEDS TO BE ADDRESSED. I SPOKE WITH A REPRESENTATIVE WITH HYUNDAI AND THEY INFORMED ME THERE WAS NOTHING THEY COULD DO ABOUT THE ISSUE BESIDES TAKE IT TO HYUNDAI AND HAVE THEM RUN A DIAGNOSTIC ON THE VEHICLE AND GET IT REPAIRED. THE REPRESENTATIVE DID NOT SEEM AT ALL CONCERNED FOR ME OR MY FAMILY SAFETY WITH HER RESPONSE. IF YOU COULD PLEASE RESEARCH THIS INFORMATION IT WOULD BE GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906790September 15, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906857September 15, 2016
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE PARKING THE VEHICLE, IT FELT AS IF THE BRAKES DID NOT HOLD AND, SUDDENLY, THE VEHICLE ACCELERATED AND CRASHED INTO A BUILDING WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND THE FRONT PASSENGER WERE UNINJURED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10906968September 15, 2016
ENGINE
I WAS DRIVING ON THE FREEWAY AND MY CHECK ENGINE LIGHT CAME ON. THEN SUDDENLY THE ENGINE LOST ALL POWER AND WAS COMING TO A STALL. I WAS ABLE TO COAST OVER TO THE SIDE OF THE FREEWAY, AND HAD TO CALL A TOW TRUCK FROM THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906275September 14, 2016
AIR BAGS
TAKATA RECALL.. MY CAR IS NOT NEW, BUT IT IS LESS THAN 6YRS OLD AND MY AIRBAG LIGHT IS ON (WILL NOT SHUT THE [XXX] OFF EITHER. I CONTACT HYUNDAI THEY SAID IT WAS THE CLOCK SPRING, WHICH WILL COST ME 400.93 DOLLARS TO FIX OR I WILL POSSIBLE DIE IN A CRASH. I FEEL THIS SHOULD BE A RECALL, BECAUSE THIS IS NOT WEAR AND TEAR THIS IS A BUILDER MISHAP...THE FACT THAT THIS SITUATION COULD CAUSE DEATH AND THEY WILL NOT FIX DUE TO SAFETY IS [XXX] INSANE...I QUEST THEY WILL NOT BE HAPPY UNTIL LAWSUITS COME IN PLACE DUE TO AIRBAGS NOT DEPLOYING (BECAUSE THE WARNING LIGHT WILL NOT ALWAYS COME ON, SO YOU WOULDN'T KNOW). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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