Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11627152November 25, 2024
ENGINE
Car has been meticulously maintained with the best oil and premium gasoline. The car is only used on the freeway at 60-70 mph. Husband was on his way home and engine light came on. Car started shaking horribly. He had put a fuel injector cleaner in his recent full tank the day before. Drove car to auto zone. Got the code for misfire on cylinder 3. Replaced all spark plugs. Still code. Replaced cylinder 3 coil. Still code. Swapped cylinder 2 coil with 3. Code still on 3. Took it to shop thinking fuel injectors. Car has no compression on cylinder 3. Needs engine. Hyundai has somehow gotten away with not having to replace engines unless they through a rod. This car has the knock update on it. A lot of others are in the same boat as me. Hyundai should be held accountable for faulty engines. It’s not safe to drive an engine with a bad cylinder that shakes violently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626372November 20, 2024
SERVICE BRAKES, ENGINE
My engine block or engine has a hole in it. All of my oil came out and my vehicle shut off. My brakes as well is not hard when pressed on, so I would have to pump it till it hardened. My safety and others safety was at risk while I was driving because my vehicle was not coming to a complete stop which could have resulted in a serious or fatal accident. As well as my engine block blowing making all the oil in my vehicle leak all on the road while driving on a busy road. Yes the problem has been confirmed BUT I was told that my car does not fall under the cars listed with the SAME issue on the recall list. No it has not been inspected by the manufacturer or police or insurance rep because I am being told I have to pay out of pocket and I am not able to afford the prices being told to me for an issue that I have not caused. There were no warning lamps or anything prior to this incident. I have went to many different mechanics for a diagnostic for my vehicle but they all say my vehicle is fine or they do not know what I am talking about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622352October 28, 2024
ENGINE, FUEL/PROPULSION SYSTEM
My 2016 Hyundai Sonata started using and leaking oil in August 2023 when it had about 129,000 miles and when you tried to go faster than 55 miles per hr. it would not accelerate. We feel there is a danger to drive it in traffic. We took it to the dealership in Pensacola, FL. They found a valve cover gasket had multiple leaks which they replaced. Found a code P1326 (whatever that means), Performed T3G campaign and followed a flow chart and BCT test passed. Don't know that any of this addressed the fact that the motor won't accelerate. Charged me $3,000 for something. Car ran okay for a while and started doing the same thing again. In June of 2024, took it to local mechanic who ran diagnostics and replaced a coil and plugs which cost another $600. It ran a little better until August 2024 and took it back to local mechanic who did another diagnostic and replaced 4 plugs and PCV valve for another $300. It's now November 2024 and the car won't accelerate over 55 mph and we can't use it to drive to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621854October 24, 2024
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic transmission failed two times. How was your safety or the safety of others put at risk? Vehicle stalled in the middle of the road while driving which put me and my family in a very dangerous situation Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by dealer and extended warranty Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None, Tranmission failed without any warnings or check engine lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621110October 21, 2024
ENGINE
My Hyundai is currently experiencing an issue with the engine. At just about 100k miles, the car is having an issue with oil consumption, there are no evident leaks and I am going through 1.5 quarts of oil in a weeks time (less than 300 miles driven).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621148October 21, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Car is still driving good, but after I've had it for a little over a year now the first thing I noticed was my horn went out, then the headlights went out, then my temp gage is flashing and the engine light comes on & off. Certain dash lights come on & off. I just got an oil change. I've been taking my vehicles to Pep Boys for several years now. My last oil change on the Sanoto was the 3rd or 4th oil change . One of the reps told me that my car is now consuming oil. He said it's not leaking on the ground but something is causing the oil to burn. I don't know if you have a warranty on it but he suggested I take it to the dealership. Again I've only had it a little over a year. I'm financing the vehicle and have about 4 more years to go. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620852October 20, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving as normal and twice about 3 min apart from each other my car went into emergency braking and stopped sudden. No red lights no warnings nothing. Also periodically my car dashboard lights will come on while driving filtering through all the hazard checks. Sometimes it stays on and sometimes it don't. Eventually dash goes back normal. Again all with no warning. Very scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618951October 9, 2024
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
My car experiences issues around acceleration. It often feels like it gets “stuck” or hesitates when I try to accelerate from a stop (ex. a stoplight) or low speed or when I try to merge onto the highway. At times I have not been able to merge onto the highway at a safe speed because my acceleration gets stuck/lags at a low mph (ex. 35 mph onto a 70 mph highway). My car also excessively consumes oil. I started noticing the excessive oil consumption around 115K miles. My oil lamp does not illuminate when low on oil in nearly all cases I have been low on oil. It has only come on once (did not remain on) and oil was not present on the dipstick. I am 687 miles into my current 1,000-mile oil consumption test and have had to top off my oil twice. I started the test because my oil light flashed and oil was not present on the dipstick. The engine light came on 312 miles into the consumption test. I got a diagnostic code from AutoZone and relayed the diagnostic code to the dealership. The dealership said the code was related to low oil and to fill up with oil and bring the car to the dealership. I filled it with oil and drove the car to Luke’s Auto for an independent inspection. Their inspection found that the check engine light was from a failed e-cvvt and additional wear was present. I asked if this could be caused by oil consumption issues and they confirmed the possibility. Just over 300 miles from that incident, I checked my oil and it was once again low. I am deeply concerned about the safety of my vehicle due to it's stalling and indicators of potentially seizing. I have had near collisions on the highway due to my vehicle getting "stuck" while accelerating and unable to enter the highway at a safe speed. I am concerned about the consequences of lack of oil and failure of my oil lamp to illuminate to indicate no oil such as my engine seizing or catching fire. I have reported these concerns to the dealership since 1/2/23 and have reported my concerns to HMA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617899October 3, 2024
STRUCTURE:BODY
My 2016 Hyundai Sonata (pearl white) paint is peeling in many parts of my car. I went to Delray Hyundai where I purchased it in 2019. In August of 2023 I showed a supervisor and she set up an appointment for me to bring in the car for pictures. After Delray Hyundai took pictures I waited and waited to hear from them. I went to the dealership and spoke to the supervisor I was dealing with and she keep giving me excuses why they couldn't do it at that time, she keep telling me they didn't have a loaner car for me, to call or come back. I was frustrated but felt like they were going to take care of the problem. Her name was Piper. Finally after many months I was told they wouldn't do anything for me, and I was told by a worker to try Coconut Creek dealer because they have a paint dept. Well I'm [XXX] old and by myself and I cannot get there. It's very far away and I would have to travel [XXX]. I asked if they would bring the car there for me and was told no. I called Coconut Creek Hyundai and they told me no they couldn't help me. I love my Car and always got compliments on it but it's peeling so bad that it looks awful and I would never get the true value if I traded it in because of the failed paint. I have read and seen pictures of many other people on the internet that have the same problem. Can you please help me. Now it's more than the one side the other side of the car is peeling Thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616254September 24, 2024
ENGINE
Engine in limp mode, CEL activated with code p1326. Knock sensor detection system activated, oil leaking. Car won't Rev past 1700 RPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615653September 20, 2024
ENGINE
My car currently has 93000 miles. Since I’ve had 76000 miles, I cannot make it to an oil change without my engine almost running out of oil. My maintenance is always done on time, especially considering I can’t even drive 3000 miles (out of my 5000 mile synthetic oil change life) without my oil light coming on and oil below dipstick. I have taken the car in multiple times, performed multiple engine oil consumption tests and even though my engine is burning a whole quart of oil every 1000 miles, they refuse to replace my engine. I even have an extended warranty through Hyundai so I don’t understand why a defective engine under warranty that literally can’t even drive a whole oil change cycle without running out of oil wouldn’t be replaced by the factory. Please help I’m afraid to take long trips because what if the engine runs out of oil?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615223September 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM
We were told from Tulsa Hyundai that our car was involved in a massive recall due to engine failure and that the warranty had been extended to 150,000 miles on Theta engines. They told us we had to follow the process in order to have a claim submitted to Hyundai corporate. They required us to pay for a valve gasket replacement and a valve cover gasket ($1000), then to take the car home and drive for 1000 miles and then bring it back in. We brought it back in and were required to pay for a combustion cleaning (around $800) and then take it home and drive it for 1000 miles. We brought it back in and they performed the oil consumption test. They then submitted the claim to Hyundai and we heard back the next day (9/18/2024) that they were denying they claim due to it being an issue with piston rings instead of rod bearing failure. I called Hyundai and they basically said there was nothing else they would do. They told us we could be reimbursed for the $1800 we had to spend to go through that process. Those fees were incurred were not necessary, especially when Hyundai is not going to replace the engine. Hyundai markets on their dealer websites, "engines for life", yet they will do nothing to replace our engine that is in failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615081September 17, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
While on the highway vehicle started shaking violently, flashing engine light then service hybrid system along with every light on the dash! Car still running poorly, stiff steering very hard to slow down to get to safety! By the time I was able to pull over the engine was knocking and a burning smell was coming from the engine compartment. I popped the hood shut the car off , the exhaust manifold and converter(in one together) was so hot it was glowing! I’m thankful I was able to get to safety without it catching fire because it was on its way there! I called for a tow and sent it to the dealer where Hyundai is replacing the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609116August 17, 2024
ENGINE
My Sonata has had continuous oil consumption issues. It is now at the dealership for service. They want to do repairs that may not work, to avoid replacing an engine that is under an Oil Consumption Recall. My car had an oil consumption test. At the time the dealership said it passed, this was a couple years ago. It now has the oil issues. The recall extends my warranty to 15 years/150,000 miles. If I have the repairs and they fail, the engine could seize up while I am driving it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608463August 14, 2024
STRUCTURE:BODY
The paint on my 2016 Hyundai continues to peel. I have gone to get the vehicle repainted to no avail. The roof paint came off again and even bigger than the original peel. This is absolutely ridiculous, I see my extract same car on the road with the extract same problems. Not to mention the oil consumption. Across the board these vehicles have all the same issues. No one should have to keep paying out of pocket for a manufacturing issue and no wrong doing of their own. This is Hyundai’s wrong doing and they need to be held accountable for manufacturing such a cheap car. At some point all of my paint is going to come off, I should not have to pay yet for another repainting. I will continue to file complaints, and escalate even further if needed. Someone needs to call me back with a solution regarding this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607163August 7, 2024
STEERING
Intermittent loss of steering with my Hyundai Sonata 2016 since April 2024. Vehicle randomly loses power steering while turning and 2 warning lights appear (power steering light (eps)and traction control). This has put me and my passengers at risk several times- almost crashing into other cars and objects. I went to the mechanics two times- they have recalibrated steering angle and reset codes, but the problem continues, and I lose power steering intermittently. This is a very big safety risk and I am afraid to continue driving my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606408August 5, 2024
UNKNOWN OR OTHER
The Hyundai service department indicated a OCS Mat in the front passenger seat needs to be repaired. Currently the "seat belt" light remains on when there is no one in the front passenger seat. The "air bag" light on the dash remains on while the Sonata is in use. Based on what I have read, the safety concern is that the air bags may not deploy or certain air bags may deploy at unexpected times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605033July 29, 2024
VISIBILITY/WIPER
Both rear view mirrors on the doors have quit working cannot adjust them. apporx. mileage 86000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605000July 28, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Paint The paint issue with hyundai is ridiculous. I have a 2016 Hyundai sonata. No matter if i’m driving, going through a car wash, or just sitting in the yard. It’s absolutely ridiculous. Corporate and a lawyer has been contacted and the said there wasn’t anything they could do. There is thousands of cars that look the same or worse than mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603439July 19, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the driver's side sunroof detached. The contact stated that the sunroof was caught up on the netting in front of the sunroof. The contact stated that the tracks were fractured. There were no warning lights illuminated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the repair was not covered under NHTSA Campaign Number: 16V726000 (Visibility). The approximate failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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