Hyundai Sonata Complaints (2010)

345 consumer complaints on file.

#10808471December 4, 2015
STRUCTURE:BODY
BOTH HANDLES ON THE REAR DOORS CAME OFF WITHIN A TWO WEEK PERIOD WITHOUT ANY EXTRAORDINARY EFFORT OR ABUSE. IN BOTH CASES THE VEHICLE WAS STATIONARY AND IN PARK. ATTACHED ARE PHOTOS OF BOTH DOOR HANDLE LOCATIONS, ONE SIDE WITHOUT THE HANDLE (DRIVER'S SIDE) & THE SECOND WITH THE HANDLE HELD IN PLACE WITH DUCT TAPE (PASSENGER SIDE). NEITHER DOOR IS ACCESSIBLE FROM THE OUTSIDE, RENDERING IT UNFIT TO TRANSPORT ANY PASSENGERS IN THE BACK SEAT. REGARDLESS OF THE NUMBER OF PASSENGERS, THIS IS CLEARLY A SAFETY ISSUE (IN AN EMERGENCY, IT WOULDN'T BE POSSIBLE TO REMOVE EITHER THE DRIVER OR FRONT SEAT PASSENGER THROUGH THE REAR DOORS.) THE THIRD PHOTO SHOWS THE CURRENT ODOMETER READING OF 49,205, WHICH IS LESS THAN 25,000 MILES MORE THAN WHEN I PURCHASED THE VEHICLE FROM A HYUNDAI DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808002December 2, 2015
STRUCTURE:BODY
ALL FOUR OUTSIDE DOOR HANDLES HAVE BROKEN OFF OR ARE NOT FUNCTIONING LEAVING THE ONLY WAY INTO THE CAR IS TO LEAVE WINDOW DOWN TO OPEN FROM INSIDE OR CRAWL THROUGH THE TRUNK OF THE CAR TO OPEN DOORS FROM THE INSIDE. ALL HANDLES BROKE WHEN THE DOOR WAS IN THE PROCESS OF BEING OPEN. THE VEHICLE WAS STATIONARY AND WERE BROKEN DURING THE PAST 6 MONTHS. THE CAR HAS 80,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808080December 2, 2015
AIR BAGS
AT 2014 -CRASH THE AIR BACK WAS NEVER DEPLOYED IT WAS NEXT TO RED LGHT AND I WAS IMPACT IN THE TRUNK WITH JEEP WRANGLER AND IMPULSED TO 90'S MERCURY AT FRONT THREE VEHCULOS WAS INVOLVED AND I WAS IN THE MIDDLE I HAVE CERVICAL INJURE THAT MAKE PINTCH NERVES AND DESEASE THAT IS VERY PAINFULLY NOW I'M UNDER PILLS AND QUIROPRACTOR SERVICES
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10806175November 23, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V317000 (LATCHES/LOCKS/LINKAGES), 09V171000 (LATCHES/LOCKS/LINKAGES), AND 10V070000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788496November 5, 2015
STRUCTURE:BODY
THIS HAS HAPPENED TO AT LEAST 3 HYUNDAI SONATA 2010 AUTOS OF PEOPLE I KNOW. WHEN ATTEMPTING TO OPEN THE DOOR TO ENTER THE CAR THE DOOR HANDLE JUST COMES OFF IN THE PERSONS HAND. IN MY WIFES CASE LUCKELY SHE WAS ON OUR DRIVEWAY AND FELL BACKWARD ONTO GRASS AND WAS NOT INJURED. IF THIS HAPPENED TO SOMEONE PARKED ON A BUSY STREET THEY COULD FALL BACK INTO TRAFFIC. IN LOOKING AT THE DETACHED HANDLE IT LOOKS LIKE THE POOR QUALITY PLASTIC INTERIOR JUST CRACKED. AS I SAID THIS HAS HAPPENED TO THREE PEOPLE JUST IN MY CIRCLE OF FRIENDS SO I AM SURE IT IS MORE WIDESPREAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788221November 4, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE DASHBOARD FRACTURED DUE TO DEFECTIVE MATERIAL CAUSING THE FRONT PASSENGER SIDE AIR BAG TO BE EXPOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,537.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788391November 4, 2015
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. WHILE DRIVING 55 MPH, THE BRAKE SYSTEM FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEGS, KNEES, LOWER BACK, AND SHOULDERS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 39,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10783377October 19, 2015
UNKNOWN OR OTHER
THE BACK PASSENGER EXTERIOR DOOR HANDLE FELL OFF WHILE I ATTEMPTED TO OPEN THE DOOR. THE BACK DOORS ARE RARELY USED. THIS IS A SAFETY CONCERN FOR PASSENGERS THAT MAY RIDE IN THE BACK SEAT IN THE EVENT OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778266September 28, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, AN ABNORMAL NOISE COULD BE HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778308September 28, 2015
ENGINE
HAVE SEEN THE RECALL NOTICE ON SONATA 2011-12. I HAVE A 2010, MANUFACTURED IN ALABAMA. THE MOTOR WENT OUT IN THE CAR A FEW MONTHS AGO WHILE I WAS DRIVING. IT LOST POWER AND STOPPED. THE CAR CONTINUES TO SIT IN MY DRIVEWAY. I HAD THE DEALER INSPECT IT BEFORE IT WENT OUT BECAUSE OF A KNOCKING NOISE. THE DEALER (MUNGENAST HYUNDAI, 649 DUNN RD., ST. LOUIS, MO) REPORTED IT WAS A MOTOR PROBLEM AND THE ONLY WAY TO FIX IT WAS TO REPLACE THE MOTOR. THE WARRANTY HAD ALREADY EXPIRED, AND I DID NOT HAVE $5000 TO REPLACE THE MOTOR. THE MOTOR PROBLEMS DID NOT START WITH THE 2011 MODELS. I HOPE YOU CAN LOOK INTO THIS, AND HOPEFULLY I CAN GET MY VEHICLE REPAIRED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777848September 26, 2015
UNKNOWN OR OTHER
THIS IS ON BEHALF OF MY ELDERLY MOTHER WHO S NOW HAD 2 DIFFERENT OUTSIDE HANDLES FALL OFF UPON TRYING TO OPEN THE DOORS. EXACT DATES ARE UNKNOWN, BUT WE'D ESTIMATE THE 1ST HANDLE FELL OFF EARLY 2014 OR EVEN 2013--THE BACK DRIVER-SIDE DOOR. AS SO MANY OTHERS HAVE REPORTED HERE, IT SIMPLY FELL OFF IN HER HAND WITHOUT OPENING THE DOOR. SHE WAS TOLD BY THE DEALER THERE WAS NO FIX AVL. FROM THE MFR STANDPOINT--AND DUE TO THE PROHIBITIVE COST OF NEARLY $200 TO FIX IT, LIVING ON A FIXED INCOME, SHE'S GONE WITHOUT THIS REPAIR. THE DRIVER'S DOOR OUTSIDE HANDLE LIKEWISE FELL OFF A SHORT TIME LATER, WHICH CAUSED MUCH MORE NUISANCE SINCE SHE WAS REQUIRED TO GET IN THE CAR ON THE PASSENGER SIDE AND CRAWL ACROSS THE FRONT SEAT TO THE DRIVER'S SIDE. FINDING THAT DIFFICULT TO SAY THE LEAST, SHE PAID $182.63 TO GET THAT HANDLE REPLACED AT THE DEALER. ASIDE FROM BEING A MAJOR NUISANCE, THIS COULD PRESENT A SAFETY ISSUE SINCE IN AN ACCIDENT OR SIMILAR SITUATION, IT COULD CAUSE A DELAY OF SEVERAL MINUTES FOR EMERGENCY RESPONDERS TO REACH SOMEONE INSIDE. IN MANY DECADES, WEVE NEVER HAD ANY OTHER CAR DOOR HANDLES BREAK-BUT WITH SO MANY COMPLAINTS ABOUT THESE HANDLES, IT SEEMS HYUNDAI MUST BE USING INFERIOR PRODUCTS FOR THESE PARTICULAR PARTS. COULD NHTSA CONSIDER FORCING HYUNDAI TO REPLACE THESE HANDLES AS PART OF A RECALLAND PERHAPS EVEN PROVIDE REIMBURSEMENT FOR REPAIRS ALREADY MADE? NHTSA JUST REPORTED AN "ENGINE RECALL" THIS MORNING FOR THIS SAME HYUNDAI MODEL, ALONG WITH SEVERAL OTHER MODEL YEARS, WHICH WILL APPARENTLY RESULT IN ENGINES NEEDING TO BE REPLACEDPERHAPS THEY COULD DO A JOINT RECALL TO FIX BOTH ISSUES. ALTHOUGH AFFECTED VIN NUMBERS ARE NOT "OUT" YET FOR THAT RECALL, WHEN I SAW THERE WERE ALREADY 17 OTHER COMPLAINTS JUST SINCE JANUARY ABOUT THIS SAME DOOR HANDLE ISSUE, WE DECIDED TO ADD OUR VOICES. THANKS FOR YOUR CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764646September 17, 2015
FUEL/PROPULSION SYSTEM
I WAS TRAVELING ON THE BELTWAY DOING 65 MPH, I PRESSED ON THE GAS PEDAL. I FELT I WAS LOSING SPEED. I NOTICE THE SPEEDOMETER DECELERATING DOWN TO 40MPH WHILE I WAS PRESSING THE GAS PEDAL. I PUT ON MY HAZARD LIGHTS PULLED TO THE SIDE OF THE ROAD. I WAS CONCERNED BECAUSE NO WARNING LIGHT CAME ON, TO NOTIFIED ME THERE WAS A PROBLEM WITH THE VEHICLE. I TOOK MY CAR TO THE DEALERSHIP, IT WAS DIAGNOSIS AS PROBLEM WITH MY FUEL PUMP. I CHECK WITH HYUNDAI THEY SAID, THE FUEL PUMP DOES NOT HAVE A WARNING LIGHT. MY CONCERN IF SOME TYPE OF WARNING LIGHT SHOULD HAVE APPEARED ON THE DASHBOARD BEFORE I STARTED THE CAR. I WOULD HAVE NOT DROVE THE CAR IF THE WARNING LIGHT WAS ON, I WOULD HAVE TOOK IT TO THE DEALERSHIP. I FELT THIS WAS A SAFETY ISSUE BECAUSE SOMEONE COULD HAVE REAR END ME ON THE BELTWAY, DUE TO THE SUDDEN DROP IN SPEED. I HAVE ENJOYED MY CAR SO FAR, BUT I WAS DISAPPOINTED REGARDING THIS INCIDENT. I HAVE A SON WHO DRIVES MY CAR, I AM WORRIED ABOUT HIS SAFETY AND THE SAFETY OF OTHERS. I WAS ASSIGNED A CASE NUMBER WITH HYUNDAI 8216379. HOWEVER, I SPOKE WITH A CASE MANAGER [XXX] WHO SAID IT WAS NOT MUCH THEY COULD DO. I WANTED TO HAVE A RECORD ON FILE REGARDING THIS COMPLIANT, AND TO SEE IF IT COULD BE INVESTIGATED. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764028September 15, 2015
ELECTRONIC STABILITY CONTROL (ESC)
THE ESC TURNS OFF WHILE DRIVING THE CAR AT NORMAL SPEED. I CANNOT TURN IT ON WHEN THIS HAPPENS. I TURN OFF THE VEHICLE AND TURN IT BACK ON THEN I CAN WORK THE SWITCH FOR ESC TO TURN ON AND OFF, BUT AFTER DRIVING LESS THAN A MILE, ESC WILL AUTOMATICALLY TURN OFF, WHEN THIS HAPPENS IF I TRY TO TURN IT ON USING THE SWITCH, IT DOES NOT TURN ON. I HAD THE SAME PROBLEM A COUPLE OF YEARS AGO WHILE THE VEHICLE WAS UNDER WARRANTY (MILES AT THAT TIME AROUND 40,000). THE DEALERSHIP SAID THEY FIXED THE ISSUE, BUT IT IS RECURRING. NOW THE CAR IS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763163September 11, 2015
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WHILE WE WERE SERVICING A CUSTOMER'S VEHICLE, THE TPMS SENSOR BROKE. AN AIR CHUCK WAS PLACED ON THE SENSOR AND IT BROKE. THIS RESULTED IN THE TIRE LOSING ALL AIR PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749828August 19, 2015
STRUCTURE:BODY
REACHED TO OPEN BACK PASSENGER DOOR AND IT FELL IN PIECES IN MY HAND. THIS WILL BE THE SECOND TIME THIS HAPPENED TO ME THE FIRST TIME COSTING ME $125.0. I RETIRED A.COULD MONTHS ABACK AND CANNOT AFFORD THIS BUT I FEEL IT'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746151August 4, 2015
UNKNOWN OR OTHER
THE CAR IS EQUIP WITH CHILD SAFETY LOCK, I STOP TO LET OUT A PASSENGER ON THE DRIVER SIDE,AND THE DOOR HANDLE CAME OFF IN MY HAND, WENT BACK TO THE DEALER AND WAS TOLD THAT I WOULD HAVE TO PAY $400.00 TO HAVE IT REPLACE, LOOK ON LINE AND THE DIRECT FIT HANDLE COST IS ONLY $34.00 THE CAR IS STILL UNDER WARRANTY, THE HANDLE IS JUST A PEACE OF POORLY MADE PLASTIC, THE DOOR CANNOT BE OPEN NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743538July 26, 2015
STRUCTURE:BODY
2010 HYUNDAI SONATA. THE REAR PASSENGER DRIVER SIDE DOOR HANDLE JUST SNAPPED OFF. I WENT TO OPEN THE DOOR IN A NORMAL FASHION AND THE HANDLE STAYED IN THE OPEN POSITION SO I HAD TO PUSH IT BACK IN TO THE CLOSED POSITION. WHEN I PULLED ON THE HANDLE AGAIN THE HANDLE FELL OFF IN MY HAND. THE REAR DOOR NEVER DID OPEN, NOW I NEED TO REACH THROUGH THE DRIVER SIDE DOOR TO OPEN THE REAR DOOR FROM THE INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734618July 16, 2015
ELECTRICAL SYSTEM
MY CAR WON'T START. IT SOUNDS LIKE IT TRIES TO START THEN ALL YOU HEAR IS THE STARTER SPINNING. I HAD MY VEHICLE TOWED TO THE NEAREST HYUNDAI DEALERSHIP. THE SERVICE ADVISOR AT THE DEALERSHIP EXPLAINED THAT THE STARTER LEVER ARM NEED TO BE REPLACED. THE PLASTIC PART IS KNOWN TO BE FAULTY, AND HYUNDAI REFUSES TO PERFORM A RECALL TO REPLACE THE PLASTIC PART WITH A METAL PART. TO MAKE MATTERS WORSE-THE STARTER LEVER ARM COST ABOUT $8.15 TO REPLACE HOWEVER THE DEALERSHIP INSIST ON CHARGING $400 TO REPLACE THE BROKEN PLASTIC LEVER ARM. I AM A SECOND OWNER, AND HAVE 75K MILES ON MY VEHICLE; THEREFORE I DO NOT HAVE A WARRANTY ON THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732226July 6, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO A HILL AND THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10723658June 5, 2015
STRUCTURE:BODY
HAVE HAD ALL 4 OUTER DOOR HANDLES BREAK OFF OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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