Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10916119October 14, 2016
STEERING
I WOULD LIKE TO BRING TO YOUR ATTENTION, A DANGEROUS SITUATION WITH MY 2011 SONATA. THE SITUATION BECAME CRITICAL WHEN THE STEERING WHEEL STARTED TO HAVE SEVERE VIBRATIONS LAST WEEK AT HIGHWAY SPEEDS (70MPH). THE ISSUE WHICH I HAVE ASKED HYUNDAI SERVICE (HUB HYUNDAI IN HOUSTON) OVER THE 1 1/2 YEAR, IS THAT THE STEERING WHEEL HAD STARTED TO DEVELOP PLAY WHEN TURNING. ASIDE FROM THE LOOSE STEERING, THE RATTLE IN THE STEERING WHEEL, THE RATTLE (LIKE A NUT IN A COFFEE CAN) WHEN GOING OVER ROUGH PAVEMENT BECAME NOTICEABLY LOUDER. HYUNDAI STATES THAT MY CAR FOR THIS ISSUE IS NOT COVERED IN ANY RECALL. I JUST HAD THE PLASTIC COUPLING REPLACED BY FIRESTONE SERVICE (INVOICE ATTACHED). THE SERVICE MECHANIC STATED THAT THE GEAR TEETH WERE SEVERELY GROUND AWAY, WILL ULTIMATELY RESULT IN DESTROYED COUPLING AN DISENGAGEMENT OF STEERING, A VERY DANGEROUS SITUATION. THE ATTACHED PICTURES SHOW THE COUPLING, BOTH NEW AND WITH THE GEAR TOOTH GROUND AWAY. I URGE NHTSA TO MANDATE THAT HYUNDAI INITIATE AN IMMEDIATE RECALL OF ALL VEHICLES WITH THIS COMPONENT. OBVIOUSLY, THE MATERIAL COMPOSITION OF THE ORIGINAL IS NOT ENGINEERED FOR THIS APPLICATION. I HAVE THE ORIGINAL PART IF YOU DESIRE TO EXAMINE IT. IF YOU HAVE ANY QUESTIONS, PLEASE ADVISE. [XXX] [XXX] KATY TX 77450 [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915718October 13, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE TURNING THE STEERING WHEEL LEFT OR RIGHT, IT MADE AN ABNORMAL CLICKING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915780October 13, 2016
STEERING
DRIVING AND MAKING TURNS CREATES A RATTLE IN THE STEERING WHEEL AND CLUNKING SOUND STOPPED AT BRAKES PLUS AND FOUND SUBSTANCE ON THE OUTSIDE OF THESTERRING COUPLER. WAS TOLD THAT SHOULD NOT BE THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915957October 13, 2016
ENGINE
PURCHASED HYUNDAI SONATA MAY 22, 2016 ENGINE WAS FAILING HYUNDAI IS FIXING IT NOW. HAD METAL PARTS IN MY OIL. KNOCKING SOUND. IT STALLED WHILE I WAS DRIVING IT ON THE STREET. HYUNDAI SAID IT COULD BE UP TO FOUR MONTHS TO FIX THE CAR. I AM NOW DRIVING A RENTAL CAR AND PAYING CARMAX FOR MY HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915520October 12, 2016
AIR BAGS
AIRBAG LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915317October 11, 2016
AIR BAGS, STEERING
STEERING WHEEL STARTED TO MAKE A SMALL "CLUNK" NOISE, WHICH HAS NOW PROGRESSED TO A LARGE "CLUNK" NOISE AND RATTLING OF THE WHEEL. THIS BEGAN SOME TIME AGO, PERHAPS 4 MONTHS, AND HAS JUST GOTTEN WORSE. I TOOK IT IN TO A CERTIFIED HYUNDAI DEALERSHIP TO GET IT LOOKED AT AND REVIEW FOR RECALLS. WELL, AFTER HAVING TO PAY THEM $100.00 WITHOUT PREVIOUSLY HAVING AGREED TO, THEY TELL ME THE PART COSTS ABOUT $3.00, BUT WITH LABOR WOULD TOTAL $310.00!!!! THIS SHOULD FALL UNDER A RECALL. I HAVE SEEN SO MANY PEOPLE POST ONLINE ABOUT THE ISSUE. I SEE WHERE SOME PEOPLE GOT IT FIXED FOR FREE, AND OTHERS WHO HAD TO PAY! I EMAILED HYUNDAI TOO, PRIOR TO TAKING IT IN TO THE SHOP, AND THEY TOLD ME THAT I HAD TO GO TO THE SHOP TO HAVE IT LOOKED AT. NO HELP AT ALL. I CONTINUE TO DRIVE MY CAR, WHICH I PAID FULL PRICE FOR, WITH THE CONSTANT CLUNKING! MIND YOU, I HAVE CHILDREN IN THE CAR AND AM TERRIFIED I WILL EVENTUALLY LOOSE CONTROL OF THE WHEEL AND CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915029October 10, 2016
AIR BAGS
THE AIRBAG LIGHT WENT ON SOMEHOW AND NEVER GOES OFF. I HAVE HAD ANY ACCIDENTS BEFORE. THIS IS A HUGE SAFETY CONCERN AS THE AIRBAG MAY FAIL TO WORK WHEN A ACCIDENT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915047October 10, 2016
STEERING, SUSPENSION, WHEELS
WHILE DRIVING ON THE LONG ISLAND EXPRESSWAY IN QUEENS NY, AN EXTREMELY BUSY HIGHWAY, THE CONTROL ALARM ON MY FRONT RIGHT TIRE COMPLETELY SNAPPED OFF. THIS CAUSED ME TO LOSE CONTROL OF MY CAR AND GO ACROSS 3 LANES ON A MAJOR HIGHWAY WITH CARS TRAVELING 70 MPH PAST ME. LUCKILY NO CARS WERE HIT AND LUCKILY MYSELF OR NOBODY WAS KILLED. WHATS MORE DISTURBING INSTEAD OF THE DEALERSHIP DOING IT'S JOB TO MAKE SURE MY CAR IS COMPLETELY FUNCTIONAL, THEY LET ME LEAVE THE LOT WITH AN ISSUE THEY CLEARLY KNEW ABOUT AND JUST DIDN'T SAY ANYTHING TO ME. AFTER ALL THEY PROVIDED A COMPLIMENTARY WHEEL ALIGNMENT SO THEY CLEARLY WERE EXAMINING MY WHEELS AT THE TIME. AND UP TO THIS POINT THE CAR HAD BEEN DRIVING FINE, SMOOTH, NO ISSUES. I JUST HAD AN OIL CHANGE ABOUT A MONTH BACK AND NOTHING WAS NOTED TO ME BY THE MECHANIC THEN. I SPOKE WITH THE DEALERSHIP A FEW MONTHS BACK AND THEY TOLD ME THERE HAD BEEN A RECALL ON THE REAR CONTROL ALARMS, WHICH I KNOW ARE ABOUT THE SAME PARTS AS THE FRONT CONTROL ALARMS. MY CAR WHEEL JUST SNAPPED OFF AND I ALMOST DIED ON A HIGHWAY AS A RESULT OF THIS CAR. AND I HAVE BEEN READING CONSUMER COMPLAINTS THAT SIMILAR ISSUES HAVE HAPPENED AND THERE WERE POSSIBLE RECALLS ON THE FRONT CONTROL ALARMS TO THE WHEELS. THIS INCIDENT OCCURRED ON 10/1/16. IT HAS BEEN 10 DAYS AND HYUNDAI CORPORATE HAS NOT CONTACTED ME. THEY ARE TRYING TO AVOID BEING RESPONSIBLE FOR A CLEAR SAFETY AND ROAD HAZARD WITH MY VEHICLE. IN ADDITION MY ENGINE CEASED ON FATHERS DAY 2014 AND THEY REPAIRED THE ENGINE. THEN IN APRIL 2016 I HAD METAL FRAGMENTS IN MY ENGINE AND THEY PERFORMED A COMPLIMENTARY WHEEL ALIGNMENT. 3 MONTHS LATER MY CONTROL ARM IS SNAPPING OF MY FRONT PASSENGER TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914877October 8, 2016
STEERING
TOOK MY CAR IN FOR A FOR A RECALL NOW MY STEERING COUPLING IS BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914909October 8, 2016
STEERING
WITH MOTOR RUNNING, STEERING "CLUNKS" WHEN WHEEL TURNED IN EITHER DIRECTION. MOST PRONOUNCED WHEN STOPPED OR AT LOW SPEEDS. CONSTANT, NOT INTERMITANT. MY GUESS WOULD BE THAT THE BEARINGS IN THE STEERING KNUCKLE ARE SHOT. CURRENT MILEAGE IS 58,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914430October 7, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE STEERING COLUMN MADE A LOUD CLUNKING NOISE. AT 40 MPH, THE CONTACT STATED THAT IT WAS DIFFICULT TO TURN THE STEERING WHEEL AND THAT THE VEHICLE JERKED TO THE RIGHT OF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914485October 7, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN OR DRIVING OVER A BUMP, THERE WAS A CLICKING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL WOULD ALSO VIBRATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE A FLEXIBLE COUPLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,607. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914526October 7, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE STEERING COLUMN RATTLED AND SHOOK FORCEFULLY. THE CONTACT ALSO STATED THAT THE FUNCTION BUTTONS ON THE STEERING WHEEL WERE INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914186October 6, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE PULLING OUT OF A PARKING SPACE, A CLICKING SOUND EMERGED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914253October 6, 2016
STEERING
MY CAR HAS THE SAME PROBLEM DESCRIBED BY A LOT OF OTHER PEOPLE ON THIS FORUM. THE STEERING WHEEL MAKES A CLICKING NOISE WHILE TURNING AND ON BRAKING. THE CAR ALSO WOBBLES AT SPEED > 60 MPH. THE AUTHORIZED DEALER BASED IN SOUTH PLAINFIELD NJ IS NOT HELPFUL AND SHOWS A LIST OF PROBLEMS (UNRELATED TO THE STEERING) THAT REQUIRES FIXING AND COSTING A LOT OF MONEY. THIS MAY BE A SAFETY ISSUES THUS NOT SURE WHERE I SHOULD TAKE MY CAR FOR REPAIRS. INDEPENDENT CAR SERVICE GUYS LIKE MAVIS, MIDAS INFORM THAT THE AUTHORIZED DEALER SHOULD FIX IT FOR FREE. ALSO, I HAVE BEEN TOLD THAT THE POWER WARRANTY THAT IS EXTENDED IS ONLY FOR ENGINE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914315October 6, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,500. UPDATED 04/05/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914009October 5, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WITHOUT WARNING, THE VEHICLE STALLED AND WAS UNABLE TO BE DRIVEN. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914095October 5, 2016
AIR BAGS
THE AIRBAG LIGHT ILLUMINATED ONE DAY AND NOT TURN OFF WHEN THE CAR IS ON. THE LIGHT JUST STAYS ON AND WILL NOT TURN OFF - THE CODE THAT CAME BAK WAS FAULTY DBA, FAULTY CLOCK SPRING, FAULTY SRSCM - THERE APPEARS TO BE OVER 100 COMPLAINTS ABOUT THIS ONLINE AND APPARENTLY THIS MEANS THAT THE AIRBAG WILL NOT DEPLOY IF A VEHICLE ACCIDENT OCCURS WHICH IS A HUGE SAFETY CONCERN. SEE: HTTP://WWW.CARCOMPLAINTS.COM/HYUNDAI/SONATA/2011/SEAT_BELTS_AIR_BAGS/AIR_BAGS.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913655October 4, 2016
AIR BAGS
I COLLIDED WITH ANOTHER CAR WHICH WAS CAUSED BY ANOTHER DRIVER ZIG ZAGGING ACROSS I 95. MY AIRBAG DEPLOYED, AS IT SHOULD, BUT THE PAIN IN MY CHEST WAS SO BAD THAT IT HURT TO BREATHE. NOW THEY SAY THAT I HAVE BLOOD CLOTS IN MY LEG & LUNGS, & WATER AROUND MY HEART . I NEVER HAD ANYTHING LIKE THAT UNTIL THE ACCIDENT. MY CAR WAS TOTALED & I AM IN THE HOSPITAL AT THIS TIME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10913660October 4, 2016
AIR BAGS
THIS IS A CONTINUATION OF A FEW MINUTES AGO. WHEN THE AIRBAG DEPLOYED THERE WAS A BIG BLACK HOLE IN THE MIDDLE OF IT & A LOT OF SMOKE CAME OUT. WHEN I FIRST GOT TO THE HOSPITAL, THEY SAID I HAD PNEUMONIA , I GUESS FROM THE SMOKE, & FROM THERE THEY SAID I HAD ALL THESE BLOOD CLOTS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Hyundai Sonata