Hyundai Sonata Complaints (2011)
3,476 consumer complaints on file.
- #10918005October 22, 2016AIR BAGS, UNKNOWN OR OTHER
ON MULTIPLE OCCASIONS MY VEHICLE HAS BEEN SERVICED BY A HYUNDAI DEALERSHIP IN SOUTH FLORIDA. AFTER "REPAIRING" THE AIR BAG SIGNAL, IT HAS REAPPEARED ON AT LEAST FOUR TRIPS TO THE DEALER. AFTER MULTIPLE REPAIR (INCLUDING THE REPLACEMENT OF THE CABLES) THE FOLLOWING ISSUES STILL OCCUR; 1) THE OIL INDICATOR LIGHTS AND THE TACHOMETER LIGHTS GO ON AND OFF PERIODICALLY, 2) THE AIR CONDITIONER GOES OFF, THE COMES BACK AGAIN IN FEW MINUTES, 3) THE LOW AIR LIGHT COMES FOR MY TIRES, 4) ENGINE LIGHT, AND 5) SPEEDOMETER INDICATOR WENT UP AND DOWN WITH THE VEHICLE TRAVELING AT THE SAME SPEED. THE VEHICLE IS CLOSE TO 76,000 MILES. THE ABOVE INDICATED EVENTS OCCURRED PRIMARILY WHILE DRIVING IN CITY STREETS. HOWEVER, SOME OF THEM WERE EXPERIENCED IN HIGHWAY TRAFFIC.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10918017October 22, 2016STEERING
MY 2011 HYUNDAI SONATA RECENTLY BEGAN HAVING PLAY IN THE STEERING COLUMN. IT HAS 91,853 MILES ON IT NOW BUT STARTED ABOUT 1,500 MILES AGO. WHEN YOU TURN THE STEERING WHEEL THERE IS MOVEMENT BEFORE THE ACTUAL WHEEL ASSEMBLY IS ENGAGED. I AM CONCERNED THAT IT MAY GET WORSE OR EVEN FAIL. ALTHOUGH THERE ARE RECALLS FOR THIS MODEL CAR MY VIN IS NOT INCLUDED AT THIS TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10918066October 22, 2016ENGINE
THE ENGINE JUST DIED WHILE CROSSING THE RFK BRIDGE, NYC. I NOTICED AS THE CAR WAS SLOWING DOWN AND I PRESSED ON THE ACCELERATOR TO GAIN SPEED. NOTHING HAPPENED AND THE INSTRUMENT PANEL WAS LIT UP WITH WARNINGS. I THEN PUT IT ON NEUTRAL AND LIGHTLY PRESSED ON THE BREAKS TO START THE ENGINE AGAIN, NOTHING HAPPENED. I SUBSEQUENTLY LOST POWER STEERING AND BREAKS. AFTER THE INITIAL STOP IN A DANGEROUS POSITION, I WAS ABLE TO ROLL THE CAR TO A NEARBY CONSTRUCTION SITE (OFF RAMP TO HARLEM RIVER DRIVE SHOULDER) BEHIND SOME TRAFFIC BARRELS BUT SCRAPED UP AGAINST THE CONCRETE BARRIER AS THE CAR LOST POWER STEERING AND BREAKS AND WAS HARD TO MANEUVER. I TRIED STARTING THE ENGINE AGAIN BUT IT WOULD NOT. I ALSO OPENED THE HOOD AND SAW SMOKE COMING FROM UNDERNEATH THE HOOD. I HAD THE CAR TOWED TO A NEARBY DEALERSHIP. I HAVE INCLUDED THE SERVICE INTAKE FORM IN THE ATTACHMENTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10917901October 21, 2016STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLEX COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10917479October 20, 2016AIR BAGS, STEERING
TAKATA RECALL. I'M HAVING THE SAME ISSUE AS EVERYONE ELSE. THE SOUND OF SOMETHING LOOSE IN THE STEERING COLUMN AND CLUNKING NOISE HAS BECOME HORRIBLE. REGARDLESS OF WHETHER THE CAR IS IN MOTION OR AT A STAND STILL, I CAN MOVE THE STEERING WHEEL AND HEAR THE NOISE. I CHECKED THE YEAR OF PRODUCTION OF MY VEHICLE AND IT DOESN'T FALL UNDER THE CURRENT RECALL; HOWEVER, IT SEEMS A LITTLE IRRESPONSIBLE OF HYUNDAI TO NOT RECALL ALL VEHICLES THAT ARE EXPERIENCING THE SAME ISSUE. IT IS A SAFETY HAZARD NOT JUST A NUISANCE. THIS HAS BEEN HAPPENING FOR A FEW MONTHS NOW AND HAS ONLY BECOME WORSE WITH TIME. I WILL BE CONTACTING HYUNDAI TO SEE WHAT CAN BE DONE. IN THE INSTANCE THEY REFUSE TO SERVICE THE VEHICLE UNDER THE CURRENT WARRANTY I WILL BE CONTACTING AN ATTORNEY. SAFETY HAZARDS CANNOT BE IGNORED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10917525October 20, 2016AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED FOLLOWING A RECALL REPAIR FOR THE STEERING COLUMN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ILLUMINATION WAS DUE TO A DISCONNECTED PART. THE TECHNICIAN STATED THAT THERE WOULD BE A CHARGE TO RECONNECT THE PART. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10917562October 20, 2016AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,000. UPDATED 01/05/17*LJ THE CONSUMER STATED THE DEALER REPAIRED THE AIR BAG ON DECEMBER 13, 2016. THE CONSUMER HAD TO PAY FOR THE REPAIRS. UPDATED 01/12/17.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10917447October 19, 2016ENGINE, STEERING, UNKNOWN OR OTHER
CRUSIE CONTROL BRAKE LIGHTS PARKING STEERING ENGINE ALL RECORDS I HAVE WITH THE DEALERSHIP SHOW THE MAJOR PROBLEMS IVE HAVE AND ITS YET TO BE FIXED ALONG WITH THE MANY RECALLS ON THIS VEHICLE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916701October 18, 2016AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT ON DASH BOARD TURNED ON FEW MONTHS AGO, THE CAR HAS NEVER INVOLVED IN ANY KIND OF ACCIDENT. IT IS 2011 SONATA AND HAS NEVER BEEN IN AN ACCIDENT. THE DASH BOARD LIGHT TURNED ON FEW MONTHS AGO AFTER 5 1/2 YEARS OF OWNING THE CAR. I TOOK TO THE DEALER AND THEY ASK FOR $160 FOR DIAGNOSTIC AND THAT AMOUNT WILL APPLY TO THE COST OF FIXING THE PROBLEM IF I DECIDES TO GO AHEAD OF FIXING THE AIRBAG LIGHTING PROBLEM, THE DEALER GAVE A ROUGH ESTIMATE BETWEEN $900 TO $1200 TO FIX THIS AIRBAG ISSUES. THEY ALSO SAID THE THE AIRBAG ONLY WARRANTY FOR 6 YEARS OR 60,000 MILES. I THOUGH THE AIRBAG SHOULD BE 10 YEARS AND 100,000 MILES AS HYUNDAI ALWAYS ADVERTISED THAT. I SEARCHED ON THE WEB AND THERE ARE A RECALL ON AIRBAG FOR ELANTRA BUT NOT SONATA. IT IS DEFINITELY A MANUFACTURE DEFECTED BECAUSE THIS IS THE ORIGINAL AIRBAG AND THE CAR HAS NEVER BEEN IN ANY KIND OF ACCIDENT AS I MENTIONED ABOVE. I SEEMED LIKE THE 10/100,000 WARRANTY IS JUST FOR ADVERTISEMENT PURPOSE AND THEY ARE NOT REALLY STAND BEHIND THEIR PRODUCT OR QUALITY. BTW - I EXCHANGED SOME EMAIL WITH HYUNDAI CORPORATION BUT IT DID NOT GO ANYWHERE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916733October 18, 2016STEERING
WHEN TURNING STEARIN WHEEL HERE CLANKING NOICE . TOOK TO HYUNDAI AND TOLD IT SO STEERING WHEEL COUPLER . SAID VERY COMMEN PROBLEM . SHOULD BE A RECALL. IT IT COST 585 TO REPAIR . IF THE DEALERSHIP KNOWS IT'S A BIG ISSUE MAYBE IT SHOULD BE A RECALL AND NOT COST ME !!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916760October 18, 2016STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL NOISE AND VIBRATED RANDOMLY WHILE DRIVING OR MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COUPLING WAS LOOSELY CONNECTED AND CAUSED THE FAILURE. THE MECHANIC WAS TO PROVIDE FURTHER DIAGNOSTIC TESTING. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 10V457000 (STEERING), AND 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916858October 18, 2016STEERING
CAR MAKES POPPING OR CLICKING SOUND PARTICULARLY WHEN BACKING OUT OF A PARKING SPACE AND TURNING THE WHEEL. TOOK THE VEHICLE TO HYUNDAI DEALERSHIP WHERE THEY SAID IT WAS A STEERING COUPLER THAT NEEDED TO BE REPLACED. QUOTED $293.16. WAS TOLD THIS COULD BECOME A SAFETY ISSUE SINCE IT CAN AFFECT STEERING AND ABS FUNCTION. SEARCHED THE PROBLEM ON THE INTERNET AND IT LOOKS LIKE A FAIRLY COMMON ISSUE. MY CAR HAS JUST UNDER 74,000 MILES. WHY IS THIS NOT A RECALL SINCE IT CLEARLY ISN'T NORMAL WEAR AND TEAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10917174October 18, 2016AIR BAGS
AIRBAG LIGHT SUDDENLY CAME ON AND WILL NOT GO OFF, STAYS ON CONTINUSLELY. CAR IS UP FOR INSPECTION IN A FEW MONTHS AND WILL NOT PASS A SAFETY INSPECTION. HAVE RESEARCHED THIS ONLINE AND FOUND OVER 100 COMPLAINTS FOR THIS PROBLEM. THIS IS A MAJOR SAFETY ISSUE AS IF I AM IN AN ACCIDENT THE AIRBAG WILL NOT DEPLOY.(OR WORSE MAY HAPPEN)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916567October 17, 2016STEERING
THE STEERING WHEEL HAS SOME VERY NOTICEABLE PLAY WHEN TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT. THE STEERING WHEEL MAKES A CLICKING CLUNKING SOUND WHEN TURNED BOTH WAYS. ALSO WHENEVER THE CAR GOES OVER ANY KIND OF POTHOLE OR ANY BUMPS IN THE ROAD IT MAKES A VERY LOUD RATTLING SOUND COMING FROM THE STEERING WHEEL COLUMN. THE RATTLING HAS PROGRESSIVELY GOTTEN WORSE. TAKING THE CAR IN TODAY BUT I SEE THAT THIS IS OBVIOUSLY A VERY COMMON PROBLEM WITH THIS MAKE AND MODEL. LOVE MY SONATA BUT DISAPPOINTED I HOW A SECOND OWNER IS TREATED WITH ISSUES THAT HAVE NOTHING TO DO WITH BEING A SECOND OWNER. IF YOU BELIEVE YOUR CARS ARE BUILT TO LAST 100K MILES STAND BY IT AND KEEP THE MILEAGE PLAN FOR EVERYONE. CHANGING THE MILES AND YEARS JUST BECAUSE SOMEONE NEW BOUGHT THE CAR IS UNFAIR. I HAD TO REPLACE A HYBRID BATTERY CABLE FOR THIS CAR ALREADY, PART COST $10 AND THE LABOR COST $300. NOW FROM WHAT I AM READING THE PART FOR THIS FIX IS POTENTIALLY $1 AND I AM GOING TO PAY 300%+ IN LABOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916611October 17, 2016STEERING
STEERING WHEEL MAKES LOUD CLICKING SOUNDS WHEN TURNED OR WHEN THE VEHICLE GOES OVER A BUMP OR DOWN A HILL. I TOOK THE VEHICLE TO A HYUNDAI DEALERSHIP FOR SERVICE TODAY AND WAS TOLD THAT THIS IS A COMMON PROBLEM WITH THE MECHANICS OF THE STEERING COLUMN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916386October 17, 2016AIR BAGS
AIRBAG LIGHT WILL NOT TURN OFF ONCE THE VEHICLE IS STARTED. THIS ISSUE CAUSED ME TO FAIL MY CAR INSPECTION BECAUSE IT IS A HAZARD IF I WAS TO GET IN AN ACCIDENT AND THE AIRBAG DOES NOT DEPLOY. THE COULD LEAD TO FATAL RESULTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916412October 17, 2016STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER MAKING A STOP FROM REFUELING THE VEHICLE, THE STEERING WHEEL SEIZED. THE STEERING WHEEL EVENTUALLY FUNCTIONED AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS REMEDIED BUT THE SERVICE PERFORMED WAS UNKNOWN. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 10V457000 (STEERING) AND 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916340October 16, 2016FUEL/PROPULSION SYSTEM
THE FUEL GAUGE IS NOT WORKING PROPERLY FROM 2-3 MONTHS AND I STARTED NOTICING IT BY EARLY JUNE 2016. WHEN GAS IS FILLED, IT DISPLAYS THE FULL TANK GAUGE. BUT AFTER STOPPING AT ANY PLACE AND THEN STARTING THE CAR, THE FUEL GAUGE DROPS BY FEW BARS TO HALF A TANK. NEXT MORNING WHEN I START MY CAR TO GO TO OFFICE IT WOULD SHOW EMPTY TANK WITH GAS LIGHT ON BUT WILL CORRECT ITSELF TO FEW BARS TO HALF A TANK TO FULL TANK. I HAD VISITED HYUNDAI DEALERSHIP ON OCT 12 2016 AND THEY SAID ITS OUT OF WARRANTY BY 62 DAYS AND MY EXTENDED WARRANTY OF 100,000 MILES ONLY COVERS ENGINE AND TRANSMISSION. THEY ALSO SAID IT WILL COST 750 PLUS $ TO REPLACE THE "FULE PUMP" TO FIX THIS ISSUES. TO AVOID ANY EMPTY GAS SITUATION I ALWAYS REST MY TRIP B TO ZERO, AFTER FULL TANK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916036October 14, 2016STEERING
THERE IS A CLUNKING SOUND IN STEERING COLUMN WHEN TURNING THE WHEEL WHILE STATIONARY AND IN MOTION. ALSO, THERE IS A LOUD RATTLING SOUND IN THE STEERING COLUMN WHEN GOING OVER ANY BUMPS AT ANY SPEED, WHICH HAS PROGRESSIVELY WORSENED TO THE POINT WHERE IT SOUNDS AS IF THE STEERING COLUMN IS GOING TO DISCONNECT. I WAS AFRAID TO DRIVE THE CAR FOR FEAR OF LOSING CONTROL OF STEERING. THE DEALERSHIP SAID IT WAS THE COUPLER, WHICH IS AN ISSUE THEY HAVE BEEN REPAIRING A LOT. THE PART COST $3, BUT THE PROCESS IS LABOR INTENSIVE, SO THE TOTAL BILL WAS OVER $300.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916087October 14, 2016AIR BAGS
AIR BAG LIGHT ILLUMINATED FOR NO REASON AND CAR HAS NOT BEEN IN ANY ACCIDENTS. TOOK IT IN TO DEALER AND PAID &100. FOR THEM TO DIAGNOSE CODE B1346 DRIVER AIRBAG RESISTANCE TOO HIGH. MONITOR CURRENT DATA AND RESISTANCE ON DRIVER AIRBAG IS AT 10 OHMS AND WHEN MOVING STEERING WHEEL IT GOES INTO FAIL MODE. RECOMMEND NEW CLOCK SPRING A'S STEP ONE OF REPAIR. TO COMPLETE STEP ONE WILL COST AND ADDITIONAL $331. I HAVE READ ABOUT HUNDREDS OF CLOCK SPRING BEING FAULTY ON THIS MODEL AND WOULD APPRECIATE AN INVESTIGATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0