Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10910602September 29, 2016
POWER TRAIN, STEERING, UNKNOWN OR OTHER
BRAKE LIGHT STAYS ON AND STEERING COLUMN IS VERY LOOSE . ALSO IT IS IN RECALL FOR POWERTRSIN AND AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910674September 29, 2016
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
STALLING ENGINE AND SPEED CRUSE CONTROL, IF YOU PUT THE SPEED CONTROL ON 70MPH, IT SHOWS YOUR AT 65 MPH AND TRASMISSION; WHILE ON MOTION AT 20MPH AND WHILE ACCELERATING FROM A STOP AT A STEADY INCREASE IN SPEED AND IT DECELEARTES BY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910135September 28, 2016
POWER TRAIN, STEERING
1. WHEN EXIT THE STATIONARY VEHICLE, BEEPS AT ME. HAVE TO GET BACK IN, START ENGINE AND TURN OFF AGAIN BEFORE CAN EXIT WITHOUT THE BEEPING.??? HAPPENS FREQUENTLY. 2. STEERING - PULLS TO LEFT. REQUIRES CONSTANT STEERING CORRECTION. DOES NOT NEED ALIGNMENT. VERY ANNOYING WHEN ON LONG DISTANT TRIPS...COULD BE DANGEROUS. 3. DRIVER'S SEAT HEATS UP AUTOMATICALLY. VERY UNCOMFORTABLE IN SUMMER TIME. HAS BEEN CHECKED OUT BY DEALER AT LEAST TWO TIMES AND THEY FIND NOTHING. STARTED HAVING ABOVE PROBLEMS AT APPROXIMATELY 30K MILES ON BRAND NEW VEHICLE. NOW HAVE 43K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908428September 21, 2016
STEERING
WHILE DRIVING ON A RESIDENTIAL ROAD THE STEERING COLUMN 'FROZE' AND BECAME IMPOSSIBLE TO STEER CORRECTLY WHILE GOING AROUND A SHARP LEFT HAND TURN. THIS CAUSED THE CAR TO VEER INTO THE GUARD RAIL CAUSING DAMAGE TO THE FRONT AND SIDE OF THE CAR (PASSENGER SIDE). THE CAR REGAINED STEERING CAPABILITY AND WAS IMMEDIATELY PARKED IN AN ADJACENT PARKING LOT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10908353September 21, 2016
STEERING
FOR THE PAST COUPLE OF WEEKS MY STEERING WHEEL IS MAKING A LOUD CLICKING SOUND WHENEVER I MOVE SLIGHTLY IT EVEN DOES IT WHEN I GO OVER BUMPS IN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907554September 19, 2016
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE MAKING A TURN AT AN UNKNOWN SPEED, AN ABNORMAL THUMPING SOUND EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906778September 15, 2016
STEERING
DOES SOMEONE HAVE TO GET HURT FOR HYUNDAI TO DO SOMETHING ABOUT THE STEERING PROBLEMS. ARE THEY WAITING FOR THE CAR TO BE OUT OF WARRANTY. I HAVE A 2013 SONATA. I HAVE BEEN HAVING THE PROBLEM SINCE I PURCHASED THE CAR IN APRIL 2015 USED WITH LOW MILAGE FROM A DEALER. IT HAD ONLY 12,000 MILE WHEN I PURCHASED IT CASH. I REALIZED THE CAR HAD A PROBLEM THE FIRST WEEK AND TOOK IT BACK TO THEN FOR A RECALL THAT WAS NOT DONE AND ALSO TO HAVE THEN FIX WHAT EVER WAS WRONG WITH THE STEERING. WHEN I RETURNED TO PICK UP THE CAR THEY TOLD ME IT WAS THE ELECTRONIC STEERING, THAT I NEEDED TO JUST GET USED TO IT. IT HAS BEEN BACK 2 TIME AND THEY STILL REFUSE TO FIX THE PROBLEM. THEY SAY THEY CAN'T FIND ANYTHING. I HAVE DRIVEN SEVERAL ELECTRONIC STEERING SONATA'S NEWER AND NONE HAVE THE PROBLEM. IT IS DANGEROUS AND VERY TIRING WHEN DRIVING AT HIGH SPEEDS ON THE HI WAYS. YOU HAVE TO KEEP OVER CORRECTING THE STEERING THAT KEEPS PULLING TO THE LEFT AND THEN STICKS YOU HAVE TO ACTUALLY TUG SLIGHTLY ON THE WHEEL AND AFTER A FEW HOURS OF DRIVING YOUR ARM HURTS. I HAVE OWNED A HYUNDAI 2003 FOR YEARS AND HAVE NEVER HAD THIS PROBLEM. WHAT GOOD IS A 100 THOUSAND MILE WARRANTY IF THEY REFUSE TO FIX THINGS IT. I AM TAKING MY CAR TO HAVE IT LOOKED AT BY AN INDEPENDENT REPAIR PERSON AND HAVE THE CAR DIAGNOSED. CAN YOU PLEASE HELP WITH THIS? I HAVE THE DEALERSHIP PAPERS SHOWING THE THREE TIMES I TOOK THE CAR. TO BE. CHECKED FOR THE SAME PROBLEM. THEY TRIED TELLING ME THE CAR HAD TO BE ALIGNED AND NEEDED FRONT TIRES I GOT BOTH DONE. WHEN IT STILL HAD THE STEERING PROBLEM I TOOK IT BACK TO THEM AND THEY SAID THE SAME THAT THEY COULDN'T FIND ANYTHING WITH THE STEERING. I'M SURE THE STEERING NEEDS TO BE FIXED HUNDREDS OF PEOPLE CAN'T HAVE THE SAME PROBLEM AND BE WRONG. JUST SEARCH ON THE INTERNET AND YOU WILL SEE UNDER 2013 HYUNDAI STEERING PROBLEMS. WE ALL CAN'T BE IMAGING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906248September 13, 2016
ENGINE
WHILE DRIVING AT 55MPH THE ENGINE JUST SHUT OFF. WAS ABLE TO RESTART, BUT HAD AN INTERNAL NOISE. HAD IT TAKEN TO GARAGE TO BE TOLD THE WRIST PIN BROKE ON CYLINDER 1 CAUSING INTERNAL DAMAGE AND ENGINE WOULD NEED REPLACED AT A COST OF ABOUT $4500 FOR A USED ENGINE. HAVE 129000 MILE WHICH ARE 65% ALL HIGHWAY MILES. HYUNDAI SENT NOTICE OF INTERNAL ENGINE ISSUES RIGHT AFTER THE CAR HIT 120000 MILES. INTERESTING TIMING. RECOMMEND NHTSA FORCE HYUNDAI TO MAKE THESE ISSUE RIGHT WITH OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904788September 8, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
OVER THE LAST 24 MONTHS MY DASHBOARD, PARKING, DOME, AND /OR REAR LIGHTS HAVE GONE ON BY THEMSELVES. IT HAS HAPPEN MORE THAN 12 TIMES THE CAR WAS OFF AND IT HAPPENS SOMETIMES DURING THE DAY, SOMETIMES AT NIGHT. THE VEHICLE WAS PARKED IN A PUBLIC LOT OR IN FRONT OF MY HOUSE. I WAS NOT ABLE TO SHUT LIGHT OFF USING THE REMOTE. THE DEALER WAS NOT ABLE TO FIX THIS PROBLEM AND HAD NO SUGGESTIONS. THIS IS A SAFETY BECAUSE THE CAR WOULD NOT START A NUMBER OF TIMES AND SERVICE HAD TO BE CALLED. PLEASE ADVISE IF THIS IS A RECURRING ISSUE WITH THIS MODEL AND IF YOU CAN BE OF HELP TO RECTIFY THE PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903469September 3, 2016
SEAT BELTS
THE VEHICLE WAS IN MOTION ON A CITY STREET. WE WERE TRAVELING APPROXIMATELY 25 MILES AN HOUR THROUGH A GREEN LIGHT WHEN ANOTHER VEHICLE RAN THE RED LIGHT AND HIT US AT APPROXIMATELY 45+ MILES AN HOUR. THE FRONT OF THE VEHICLE WAS SIGNIFICANTLY DAMAGED AND THE DRIVERS AND PASSENGER SIDE AIRBAG WERE DEPLOYED. DURING THIS TIME, THE DRIVERS AND PASSENGERS SEAT BELT LOCKED AS INTENDED. THE PASSENGER SEATBELT FAILED AT THE POINT WHERE THE LAP RESTRAINT ATTACHES TO THE CAR RUNNING BOARD AND WILL NOT RE-ATTACH TO THE VEHICLE AFTER THE ACCIDENT. THE PASSENGER THAT WAS WEARING THE FAILED SEAT BELT DURING THE ACCIDENT WAS 110LBS WHILE THE DRIVER WAS 270LBS. THE DRIVER'S SEATBELT FUNCTIONED AS INTENDED WHILE THE PASSENGERS DETACHED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10903001September 1, 2016
STEERING
STEERING WHEEL MAKES A CLICKING NOISE WHILE DRIVING AND SHAKES WHEN YOU GO PAST 60 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903071September 1, 2016
SERVICE BRAKES
WE BOUGHT THE CAR IN SEPTEMBER 2012. WITHIN DAYS, WE STARTED TO NOTICE RUST SPOTS ON THE BODY OF THE CAR THAT APPEARED TO BE COMING FROM BRAKE DUST. WE CONTACTED THE DEALER AND INFORMED THEM OF THE ISSUE, AND OUR CONCERN THAT IT WOULD DAMAGE THE CLEAR COAT OR PAINT. DEALER STATED THEY COULD NOT DO ANYTHING. WE STARTED TO NOTICE BRAKE NOISE. MAY 16, 2013; AT 6,400 MILES, WE TOOK THE CAR TO THE DEALER FOR SERVICE, AND AGAIN COMPLAINED OF GRINDING NOISE WHEN BRAKING; DEALER INSPECTED BRAKES AND SAID EVERYTHING WAS FINE. AUGUST 9, 2013; 7,589 MILES. TOOK CAR IN TO DEALER FOR SERVICE, AGAIN COMPLAINED ABOUT BRAKE NOISE; DEALER INSPECTED BRAKES AND SAID EVERYTHING WAS FINE. JUNE 16, 2014; 16,176 MILES. TOOK CAR IN TO DEALER FOR SERVICE, AGAIN COMPLAINED ABOUT BRAKES, DEALER INSPECTED BRAKES AND SAID EVERYTHING WAS FINE. MAY 10, 2016; 37,247 MILES. HEARD SEVERE GRINDING NOISE COMING FROM BRAKES, TOOK TO DEALER TO INSPECT. I ASKED A MECHANIC TO RIDE WITH ME WHILE I DROVE TO MAKE SURE THEY HEARD THE NOISE, AND MECHANIC DID HEAR IT. DEALER KEPT CAR FOR 7 DAYS, INSPECTED BRAKES, AND SAID COULD NOT REPLICATE NOISE. AUGUST 31, 2016, 40,400 MILES. HEARD SEVERE GRINDING NOISE ON BRAKES AGAIN, TOOK TO DEALER, AGAIN HAD DEALER REP LISTEN TO NOISE. DEALER INSPECTED THE BRAKES, AND STATED THERE WAS SEVERE WEAR ON THE INSIDE BRAKE PADS, THAT HAD DAMAGED THE ROTORS TO THE POINT THEY HAD TO BE REPLACED. THERE WAS NO WARNING THAT THE BRAKE PADS WERE WORN PREMATURELY, AND THE DEALER FAILED TO IDENTIFY THE ISSUE WITH BRAKING SYSTEM UNTIL IT WAS TOO LATE, CREATING A SAFETY HAZARD. THERE WAS A PROBLEM WITH THE BRAKING SYSTEM FROM THE BEGINNING, AND WE DOCUMENTED IT AT THE DEALER, WHERE WE HAD ALL SERVICE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901909August 27, 2016
ENGINE
DRIVING AND CAR JUST LOST POWER. TOWED TO DEALER TOLD ENGINE SEIZED AND NO COVERED DUE TO POOR MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896693August 17, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893204August 4, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 25 MPH, A LOUD KNOCKING SOUND WAS HEARD FROM THE HOOD OF THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889338July 28, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING HOME FROM WORK ON THE HIGHWAY, AND APPROXIMATELY 40 MINUTES INTO THE RIDE THE CAR STRUGGLED TO ACCELERATE WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65-70MPH WITHOUT A WARNING LIGHT OR ANY TYPE OF WARNING DISPLAY ON THE DASHBOARD. THE CAR HESITATED WHEN I PUT MY FOOT ON THE GAS TO PASS ANOTHER CAR, OR IF I SLOWED DOWN IN TRAFFIC, IT STRUGGLED TO ACCELERATE ABOVE 20 - 40MPH. WHEN I REACHED MY EXIT, AND CAME TO A STOP LIGHT, THE GAS PEDAL WAS ALL THE WAY TO THE FLOOR JUST SO I COULD GET UP ENOUGH SPEED TO GO ACROSS THE LIGHT, AS WELL AS ACCELERATE SO THE CAR IN BACK ON ME COULD GO AS WELL. THE ENGINE WOULD HESITATE, AND WHEN IT DID FINALLY REACH THE RIGHT SPEED IT WAS STILL NOT A SMOOTH RIDE. WHEN I REACHED MY DESTINATION, I TURNED THE CAR OFF, AND TURNED IT BACK ON ABOUT 2 HRS LATER. THE CAR STARTED (WITH A LITTLE HESITATION IN THE ENGINE), ALTHOUGH IT STILL STRUGGLED TO ACCELERATE PAST 20MPH. IT WAS ALSO HESITATING, AND FELT AS THOUGH IT WOULD STALL. I DROVE THE CAR TO MY MECHANIC, ABOUT A 15 MINUTE TRIP ON LOCAL ROADS. THERE WERE A COUPLE OF UPHILL BATTLES, WHERE I COULD BARELY GET THE CAR UP THE HILL. MY MECHANIC CHECKED TO SEE IF THERE WERE ANY CODES FROM THE COMPUTER, AND THE CODE CAME BACK AS 'TURBO UNDER-BOOST'. THE TURBO CHARGE IS DEAD. I HAVE A TURBO CHARGED ENGINE. THEREFORE, SINCE THE TURBO BOOSTER IS DEAD, IT BASICALLY LEAVES THE ENGINE WITHOUT LITTLE POWER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888873July 27, 2016
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
DRIVING CAR ON A MAIN STREET WITH MY KIDS AND WITHOUT WARNING LIGHTS IN DASHBOARD COME ON AND CAR BEGINS TO STALL. I TRY TOMOVE TO SIDE OF ROAD AND PARK AND CAR AS BEST I CAN ON THE SIDE. CAR TURNS OFF AND DOESN'T TURN BACK ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887701July 22, 2016
UNKNOWN OR OTHER
MY SUNROOF HAS EXPLODED TWICE IN THE PAST 18 MONTHS. THE FIRST TIME I WAS DRIVING DOWN THE EXPRESSWAY WHEN I HEARD WHAT SOUNDED LIKE A GUNSHOT. SHORTLY AFTER, I REALIZED MY SUNROOF WAS SHATTERED WITH GLASS FALLING INTO THE VEHICLE. THE NOISE ALMOST CAUSED ME TO SWERVE ONTO TRAFFIC IN THE OTHER LANES. OF COURSE, HYUNDAI SAID IT WASN'T COVERED UNDER WARRANTY. THE 2ND TIME WHICH HAPPENED YESTERDAY, I CAME TO WORK AND PARKED WHERE MY VEHICLE REMAINED ALL DAY. I EVEN STROLLED BY MY CAR DURING LUNCH AS I HOPPED INTO MY FRIEND'S VEHICLE AND SAW NO DAMAGE. MY CAR SITS IN MY ASSIGNED PARKING SPOT RIGHT OUTSIDE MY OFFICE WINDOW AT OUR LOCAL ARMORY. WHEN I GOT INTO MY VEHICLE LAST NIGHT AND DROVE OFF I COULD HEAR WHAT SOUNDED LIKE DIRT/GRAVEL FROM THE TIRES BUT SOON REALIZED IT WAS GLASS FROM THE SUNROOF. THE CAR WAS STATIONARY ALL DAY. NOW HYUNDAI IS TELLING ME THAT I AM RESPONSIBLE FOR THE DAMAGES AGAIN. NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887844July 22, 2016
ELECTRICAL SYSTEM, ENGINE
HAVE CAR FOR 6 MOS. BOUGHT WITH 30K MILES ON IT. NOW AT 42K. WHILE DRIVING ON THE HIGHWAY/STREETS, ALL DASHBOARD LIGHTS START FLASHING, SPEEDOMETER/ODOMETER GO TO ZERO THEN BACK UP TO 100 MPH AND THEN BACK DOWN TO ZERO, AC BLOWS HOT AIR, NO POWER STEERING. BROUGHT TO DEALERSHIP TWICE. FIRST TIME, THEY SAID THEY DIDN'T FIND ANYTHING AND SENT ME ON MY WAY WITH THE CAR. HAPPENED AGAIN (OBVIOUSLY). DROPPED IT OFF A SECOND TIME AND THEY PERFORMED A "CLUSTER" (WHATEVER THAT IS). THAT DID NOT WORK. THEY KEPT THE CAR. MECHANIC SAW WHAT WAS GOING ON DURING A TEST DRIVE, BUT WHEN CHECKED IN THE SHOP, FOUND NOTHING. THEY STILL HAVE THE CAR AND I HAD TO RENT ONE. THEY ARE CALLING HYUNDAI, BUT HAVE NO IDEA WHEN IT WILL BE DONE AND THEIR MECHANICS HAVE NEVER SEEN ANYTHING LIKE THIS. JUST MY LUCK. I HAVE VIDEO OF THIS, BUT UNFORTUNATELY NO PHOTOS. LET ME KNOW IF THERE IS ANY WAY TO SEND A VIDEO. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885307July 16, 2016
STEERING
WHEN THE 2013 HYUNDAI SONATA GLS IS DRIVEN OVER 60MPH ON THE HIGHWAY THE CAR WANDERS LEFT AND RIGHT REQUIRING CONSTANT STEERING CORRECTION. THE STEERING DOES NOT SEEM TO HAVE A CENTER. HAD THE DEALER CHANGE THE STEERING MODE SETTING FROM "SOFT" TO "SPORT" MODE WHICH I WAS CHARGED $66.00. THE CHANGE MADE NO DIFFERENCE. THE DEALER STATED THAT IS THE WAY ELECTRONIC POWER STEERING (EPS) IS AND I JUST HAVE TO GET USED TO IT. THE ISSUE IS DANGEROUS AND FATIGUING TO CONSTANTLY CORRECT THE STEERING. I LOOKED DOWN TO CHANGE THE RADIO STATION AND MY CAR DRIFTED INTO THE OTHER LANE. FROM MY RESEARCH ON THIS ISSUE IT APPEARS HYUNDAI AND THE DEALERSHIPS ARE AWARE OF THE ISSUE BUT WILL NOT ADDRESS A FIX. THE DEALER STATED THAT ABOUT 2% OF THE 700,000 2013 SONATAS MANUFACTURED HAVE THE ISSUE. IF THAT IS ACCURATE THAT WOULD BE ABOUT 14,000 CARS WITH THE ISSUE. THAT IS NOT INCLUDING THE OWNERS WHO HAVE NOT MADE A COMPLIANT. I THINK THERE IS A LOT MORE CARS WITH THE ISSUE. I HAVE FOLLOWED SONATAS DOWN THE HIGHWAY AND OBSERVED THE CAR WANDERING LEFT AND RIGHT WELL KNOWING THE DRIVER IS UNDER STRESS HAVING TO CONSTANTLY CORRECT THE STEERING. HYUNDAI NEEDS TO ADDRESS THE ISSUE WITH A FIX BEFORE SOMEONE GETS KILLED IF THAT HAS NOT HAPPENED ALREADY. HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata