Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10923752November 2, 2016
STEERING
WHEN I WENT IN FOR AN OIL CHANGE AND BRAKE NOISE COMPLAINT (WHICH IS ANOTHER CONSTANT PROBLEM), I WAS QUESTIONED IF I WAS HEARING CLICKING IN THE STEERING WHEEL WHEN TURNING. I HADN'T. I WAS TOLD THAT THIS WAS A PROBLEM WITH THE 2011 AND 2012 SONATAS' STEERING COUPLER, AND IF I DIDN'T HEAR THE NOISE, I SOON WOULD SO I SHOULD FIX IT (~$360). I ASKED IF THERE WAS A RECALL, SINCE IT SEEMED TO BE ENOUGH OF A PROBLEM THAT IT WAS A KNOWN PROBLEM AT THE DEALERSHIP. THEY SAID THERE WAS NO RECALL, BUT I SHOULD GET IT REPLACED. I HADN'T HEARD ANY NOISES, SO I DECLINED THE REPAIR. LITTLE DID I REALIZE, IT WOULD BEGIN THE VERY NEXT DAY. MY STEERING WHEEL NOW RATTLES AND CLICKS EVERY TIME I GO OVER EVEN A SMALL BUMP IN THE ROAD, OR TURN MY STEERING WHEEL, AND IT IS GETTING WORSE. I EVEN CALLED HYUNDAI, AND THEY DIDN'T SEEM TO KNOW WHAT I WAS TALKING ABOUT. IF THE DEALERSHIP HAS SEEN THIS IN MULTIPLE CARS, AND THERE ARE PLENTY OTHER SIMILAR COMPLAINTS ONLINE, WHY IS THIS NOT A RECALL? WHY ARE THE OWNERS BEING RESPONSIBLE FOR THIS REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923854November 2, 2016
STEERING
EVERY TIME I DRIVE OVER A BUMP OR TURN THE STEERING WHEEL, IT MAKES A CLICKING/CLUNKING SOUND. I JUST WENT PAST MY WARRANTY-COVERED MILEAGE OF 60,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923894November 2, 2016
STEERING
THE STEERING COLUMN IS SHAKING IF YOU HIT A BUMP . CRUISE CONTROL AND THE HORN DOES NOT WORK NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920556November 1, 2016
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT EXPERIENCED ISSUES STARTING THE VEHICLE. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW STARTER. THE WARNING LIGHTS DID NOT ILLUMINATE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT UNDER WARRANTY ACCORDING TO HYUNDAI. THE VEHICLE WAS AT THE DEALER AND THE PART WAS NOT ORDERED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920571November 1, 2016
STEERING
FAILURE OF THE STEERING COLUMN FLEXIBLE COUPLING.- I WAS DRIVING ON THE HIGHWAY WHEN THIS OCCURRED- THIS CAUSED MY CAR TO LOSE DRIVING CONTROL - I HAD KNOCKING SOUND IN THE STEERING WHEEL AND IT WAS VERY DIFFICULT TO CONTROL THE DRIVING. THE PART IS A SMALL RUBBER COUPLING THAT IS LOCATED INSIDE OF THE POWER STEERING ASSIST MOTOR. THE PART APPEARS TO BE THE MANUFACTURER DEFAULT (IT WAS MADE OF SOFT RUBBER) - HYUNDAI HAS DEVELOPED A NEW REPLACEMENT PART THAT IS MADE OF A HARDER RUBBER THE NEW PART # 56315-2K000-FFF. EVERYONE THAT HAS A HYUNDAI SONATA 2011 SHOULD HAVE THIS FLEXIBLE COUPLING REPLACED TO PREVENT LOSING CONTROL OF THE AUTOMOBILE. AT A MINIMUM CAR OWNER SHOULD BE NOTIFIED OF THE POSSIBILITY OF THIS HAPPENING WHEN DRIVING. THIS DOES NOT APPEAR TO BE IN NORMAL ROUTINE MAINTENANCE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920464November 1, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING COLUMN WAS IMPROPERLY ASSEMBLED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE RE-ASSEMBLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING), ALTHOUGH THE CONTACT EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920235October 31, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
OUR 2011 HYUNDAI SONATA GLS 2.4 ENGINE CAUGHT FIRE AS MY WIFE WAS RETURNING HOME FROM TAKING OUR SON TO SCHOOL. MY WIFE SMELLED GASOLINE AND THEN IT BURST INTO FLAMES. THIS WAS THE SECOND REPLACEMENT ENGINE COVERED UNDER WARRANTY AND HAD LESS THAN 6000 MILES ON IT. HYUNDAI MALL OF GEORGIA HAS PERFORMED ALL WARRANTY SERVICE WORK ON THIS VEHICLE. AFTER THE SECOND ENGINE AND MANY OTHER WARRANTY REPAIRS TRIED TO ENVOKE THE LEMON LAW BUT WAS DENIED BY HYUNDIA CASE #9412898.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10920272October 31, 2016
AIR BAGS, SERVICE BRAKES, POWER TRAIN
I BROUGHT MY CAR IN FOR THIS RECALL AND NOW MONTHS LATER THE AIRBAG LIGHT INDICATES A PROBLEM. I WAS TOLD THAT SEAT WOULD NEED TO BE REPLACED FOR $1200. THIS CAR HAS BEEN NOTHING BUT PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920368October 31, 2016
STEERING
THE FLEXIBLE COUPLING (PART # 56315-2K000) FAILED. HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP DUE TO LACK OF STEERING CONTROL. HYUNDAI REFUSES TO WARRANTY OR RECALL THE PART EVEN THOUGH THOUSANDS OF PEOPLE HAVE POSTED THE SAME COMPLAINT ON THIS WEBSITE. $260 REPAIR FOR A $6.00 PART ($253.00 LABOR). THIS IS UNACCEPTABLE ON THEIR PART TO NOT WARRANTY OR RECALL A DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920050October 30, 2016
STEERING
WHAT I THOUGHT WAS JUST NORMAL 'SOUND' COMING FROM THE STEERING WHEEL/COLUMN HAS PROGRESSED TO LOUD NOISE IE TURNING THE STEERING WHEEL; GOING OVER POTHOLES/BUMPS AT VARIOUS SPEEDS, BUT VERY PROGRESSIVE IN LOW SPEEDS [CITY DRIVING]. THIS LOUD NOISE SEEMED TO REVERBERATE ALL THE WAY DOWN TO THE DRIVER SIDE FRONT SUSPENSION. IT'S LIKE THERE'S 'PLAY' WHEN TURNING THE STEERING WHEEL BEFORE IT ENGAGES. 'CLICKING' SOUND IS VERY PRONOUNCED WHEN TURNING THE WHEEL FROM A STOP OR WHEN BACKING UP, THE FIRST TIME I TURN THE WHEEL. OR EVEN IF THE CAR IS STOPPED, TURNING THE WHEEL LEFT/RIGHT I CAN HEAR A PRONOUNCED 'CLICKING' SOUND, LIKE SOMETHING IS LOOSE IN THERE. IS THIS WHY THE CAR SOMETIMES VEER LEFT?I UNDERSTAND THERE IS AN ACTIVE RECALL BUT SHOULD MORE VIN BE COVERED WITH THIS. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920126October 30, 2016
ENGINE
ON 10/25/2017, I WAS STOPPED IN TRAFFIC IN LEFT HAND TURN LANE WAITING FOR THE LIGHT TO TURN GREEN. WHEN LIGHT CHANGE I STARTED TO MOVE FORWARD AND FELT A SHUTTER IN THE CAR. I STOPPED THE CAR BEFORE MAKING THE LEFT TO ENTER INTO THE INTERSECTION AND ALL OF THE DASH BOARD LIGHTS CAME ON, THERE WAS A SMALL AMOUNT OF SMOKE CAME OUT FROM UNDER THE HOOD AND THE ENGINE WAS DEAD. TRIED TO RESTART THE ENGINE TO NO EFFECT. IF I DID NOT STOP AT THE CAR I WOULD HAVE STALLED WHILE MAKING A LEFT IN THE MIDDLE OF A FOUR LANE ROAD (THE INTERSECTION OF RT 1 & SOUTHAMPTON RD) I HAD THE CAR TOWED TO MY MECHANIC WHO INFORMED ME THAT THE ENGINE LOCKED UP AND THE STARTER WAS MELTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919779October 28, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING DOWN A RESIDENTIAL STREET AT APPROXIMATELY 40 MPH WHEN THE SUN/MOONROOF SHATTERED. NO DEBRIS STRUCK THE ROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919845October 28, 2016
STEERING
POWER STEERING COUPLER IS FAILING. SERVICE AT DEALERSHIP TOLD ME I WOULD NEED TO HAVE THIS REPLACED. FROM READING THE VAST NUMBER OF COMPLAINTS FROM OTHER PEOPLE HAVING THE EXACT SAME ISSUE, IT IS APPARENT THAT THE PART IN QUESTION IS DEFECTIVE. WHEN ARE THEY GOING TO ISSUE A RECALL FOR REPLACEMENT OF THIS PART? HYUNDAI APPEARS TO BE KNOWINGLY PUTTING THE LIVES OF ITS CUSTOMERS IN JEOPARDY BECAUSE THEY DON'T WANT TO PAY TO HAVE THE PROBLEM CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919894October 28, 2016
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VEER IN BOTH DIRECTIONS. AS A RESULT, THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP IT IN POSITION. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND IT TOOK A LONGER AMOUNT OF TIME FOR THE VEHICLE TO COME TO A COMPLETE HALT. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919355October 27, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE CONTACT RETRIEVED THE VEHICLE AFTER A RECALL REPAIR FOR THE STEERING, THE STEERING WHEEL FAILED TO WORK PROPERLY. THE STEERING WHEEL MADE ABNORMAL NOISES WHEN IT WAS TURNED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL RECALL REPAIR WAS PERFORMED WITHOUT TOUCHING THE STEERING WHEEL SYSTEM. THE FAILURE OCCURRED ONLY AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919213October 26, 2016
STEERING
THE HYUNDAI DEALER REPLACED THE STEERING COUPLER ON MY 2011 HYUNDAI SONATA ON OCTOBER 26, 2016. HE SAID WHEN DRIVING THE CAR INTO THE MAINTENANCE GARAGE, HE HEARD THE STEERING COUPLER MAKING NOISE, CHECKED IT, AND FOUND THAT IT WAS FAULTY AND WAS A SAFETY HAZARD. THE CAR HAS 66,000 MILES ON IT AND IS DRIVEN MOSTLY AT LOW SPEEDS IN CITY TRAFFIC. IN VIEW OF THE DRIVING CONDITIONS AND LIMITED MILEAGE, I WONDER IF THE FAILURE OF THE STEERING COUPLER SUGGESTS A DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918884October 25, 2016
AIR BAGS
MY AIR BAG LIGHT ILLUMINATES EVERY TIME I TURN MY CAR ON AND WILL NOT GO OFF! THIS HAPPENED RIGHT AFTER IT HAD REPAIRS ON ALL THE OTHER RECALLS ON THIS VEHICLE INCLUDING HAVING MY ENGINE TOTALLY REPLACED. I SEE SO MANY OTHER COMPLAINTS ABOUT THE AIR BAG LIGHTS NOT GOING OFF WHY HAS THIS ISSUE NOT BEEN RECALLED YET?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918892October 25, 2016
STEERING
THE STEERING WHEEL FELT LOOSE ONE DAY AFTER COMING HOME FROM WORK. THEN MY WIFE USED THE CAR AND TOLD ME THAT SHE NOTICED THE CAR FELT LIKE IT WASN'T RESPONDING ON THE TURNS LIKE USUAL? SO WE HAD THE CAR LIKE THIS FOR A FEW MONTHS BUT GOT USED TO THIS PROBLEM AND THOUGHT IT WAS JUST WEAR AND TEAR. WELL ONE DAY I HAD TO AVOID ANOTHER VEHICLE THAT WAS CREEPING OUT OF A DRIVEWAY AND COULDN'T SEE ME, AND WHEN I MADE THAT SUDDEN QUICK HALF TURN TO THE LEFT THE CAR KEPT ON DRIVING STRAIGHT SO I BRAKED HARD LOCKED UP THE WHEELS AND SKIDDED ABOUT 4 FEET OR SO! WE IMMEDIATELY TOOK THE SONATA IN TO GET IT CHECKED AND WE WERE THEN TOLD THAT WE WERE PRETTY LUCKY BECAUSE THE STEERING COLUMN WAS NOT HELD ON BY THE STEERING FLEX COUPLER, HAD NO IDEA WHAT I WAS BEING TOLD. BUT LATER I WAS TOLD BY A FLEET MEMBER THERE THAT I WAS PRETTY LUCKY TO NEVER HAVE LOST CONTROL OF THE CAR WHILE MAKING A TURN OR BRAKING HARD... WOW! I JUST STARTED WONDERING HOW MANY SONATAS HAVE BEEN IN ACCIDENTS BECAUSE OF SOMETHING RELATED TO THIS? I JUST FEEL THAT THIS PART WAS DEFECTIVE AND NEVER SHOULD OF HAD ANY PROBLEM WITH MY STEERING COLUMN. $474.96 COST FOR THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918549October 24, 2016
STEERING
THE STEERING COLUMN SEEMS LOOSE AND EVERY TIME I RUN OVER A BUMP WHETHER SMALL OR BIG THERE IS A RATTLE THAT SEEMS TO COME FROM THE STEERING COLUMN SECTION. AND IT SEEMS TO BE GETTING WORSE. IT IS ACTUALLY DESCRIBED IN A RECALL FROM 10/2010. SOMETHING IS LOOSE IN THERE. I HAVE SEEN THAT IT'S MORE RECENT TO IN THE COMPLAINTS. CAN THE CLOSED RECALL BE REOPENED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918617October 24, 2016
STEERING
THE STEERING COLUMN COUPLER IS CLANKING AND NEEDS TO BE REPLACED PER HYUNDAI DEALER'S SERVICE DEPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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