Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10946446January 19, 2017
STEERING
STEERING COUPLING WHILE DRIVING MY STEERING WHEEL MAKES A HOLLOW METAL ON METAL SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946528January 19, 2017
STEERING
STEERING COUPLER WORN OUT AFTER JUST 103,000 MILES . WHEN I BROUGHT IT TO THE DEALER THEY KNEW EXACTLY WHAT THE ISSUE WAS . THEY HAVE HAD SEVERAL IDENTICAL PROBLEMS WITH THE SONATA . THIS IS A DANGEROUS PROBLEM AND IT NEEDS TO BE ADDRESSED IN A NATION WIDE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946274January 18, 2017
STEERING
I BOUGHT A USED 2013 SONATA WITH ONLY 15 K MILES ON IT. THE CAR LOOKED PERFECT. SINCE I HAVE BEEN DRIVING A 96 TACOMA FOR 12 YRS. I ASSUMED I WAS NOT USED TO ELECTRONIC STEERING. IF THIS IS THE WAVE OF THE FUTURE, COUNT ME OUT. I CAN'T KEEP THIS CAR IN MY LANE TO SAVE MY LIFE. I BOUGHT THIS CAR FOR MY RETIREMENT SO I COULD DO SOME CROSS COUNTRY TRIPS, BUT I DON'T SEE THAT HAPPENING ANY TIME SOON. I GUESS I'LL RENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945413January 15, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TAPPING NOISE INSIDE ENGINE COMPARTMENT ESPECIALLY WHEN COLD ON THE INITIAL START ALSO ENGINE SHAKING ONLY HAS 43000 MILES ON THE CAR ODOMETER READING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945213January 13, 2017
STEERING
ELECTRIC STEERING AT ALL TIMES CAUSES MY SONATA TO STEER A LITTLE FARTHER RIGHT OR LEFT WHEN I MOVE STEERING WHEEL WHICH CAUSES ME THE DRIVER TO CONSTANTLY MAKE CORRECTIONS SO I CAN TRY TO DRIVE THE CAR IN A STRAIGHT LINE WHICH IS ALMOST IMPOSSIBLE. THIS IS VERY TIRING AND FRUSTRATING AND I THINK DANGEROUS. FROM WHAT I READ ON THE INTERNET MANY OTHER SONATA AND ELANTRA OWNERS ARE HAVING THE SAME PROBLEM AND I WANT HYUNDAI TO OWN UP TO THIS DANGEROUS PROBLEM THAT WAS INSTALLED AT THE FACTORY AS A DEFECTIVE DESIGN. I AM SURE HYUNDAI KNOWS ALL ABOUT THIS AND VERY LIKELY HAVE A FIX FOR THIS, BUT WOULD RATHER LET TIME TAKE CARE OF THE PROBLEM. I REALLY LIKE THE HYUNDAI AND KIA CARS AND IM NOT SURE IF I WILL PURCHASE A NEW ONE UNTIL THEY FIX THIS PROBLEM ON MY CAR AND FOR MANY OTHER OWNERS. THE YEARS MOST LIKELY AFFECTED ARE FROM 2010 THROUGH 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944177January 10, 2017
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION
WHILE DRIVING, THE FRONT COIL SPRING FRACTURED, WHICH RESULTED IN THE BROKEN COIL PUNCTURING THE TIRE. THIS OCCURRED ON A WINDING COUNTRY ROAD AROUND A HAIRPIN TURN AT 6PM IN THE EVENING. HOWARD COUNTY POLICE WERE CALLED UNTIL A TOW TRUCK ARRIVED DUE TO THE DANGER PRESENTED BY THE ROAD. AUTOMOTIVE TECHNICIANS CONFIRMED THIS WAS THE CAUSE OF THE DAMAGED TIRE. THERE WAS A PREVIOUS RECALL ON 2011 HYUNDAI SONATAS AND ELANTRAS FOR THIS EXACT PROBLEM (RECALL 15V629000). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939844January 5, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL BECAME INOPERABLE AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,600.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10939151January 3, 2017
AIR BAGS, SEAT BELTS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS DRIVEN INTO THE GARAGE AND STOPPED FOR APPROXIMATELY 10 SECONDS BEFORE EXPERIENCING AN UNINTENDED ACCELERATION AND CRASHING INTO THE GARAGE WALL CAUSING SIGNIFICANT DAMAGE TO THE HOME. DURING THE INCIDENT, THE DRIVER HAD DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE CONTINUED TO SURGE FORWARD. ALSO, THE FRONT PASSENGER SIDE SEAT BELT MALFUNCTIONED CAUSING THE FRONT PASSENGER TO BECOME INJURED SUFFERING A MILD CONCUSSION THAT DID NOT REQUIRE MEDICAL ATTENTION A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 03/17/17*LJ THE CONSUMER STATED JUST PRIOR TO THE VEHICLE'S SUDDEN ACCELERATION THE ENGINE REVVED UP. NEITHER THE PASSENGER SEAT BELT NOR THE DRIVER'S SEAT BELT WERE OPERATIONAL. THE AIRBAGS DIS NOT DEPLOY. THE PASSENGER'S HEAD HIT THE DASHBOARD CAUSING NECK AND HEAD INJURIES. UPDATED 09/18/2017*JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10938987January 1, 2017
STEERING
THE STEERING WHEEL CONTINUES TO STICK WHEN DRIVING ON THE HIGHWAY. YOU HAVE TO LITERALLY TUG ON THE STEERING WHEEL WHEN TAKING CURVES ON THE HIGHWAY. IT BEGAN TO MAKE ME FEEL UNSAFE WHILE DRIVING BECAUSE OF HOW DIFFICULT IT HAD BECOME TRYING TO STRAIGHTEN THE WHEEL AFTER THE CURVES. I KNOW THAT A PLASTIC PART BROKE BEFORE, AND THE DEALERSHIP FIXED IT WITH A METAL PART, NOT SURE IF IT IS THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938574December 29, 2016
STEERING
THE STEERING OF THE CAR, ESPECIALLY AT HIGHWAY SPEEDS REQUIRES CONSTANT CORRECTION TO KEEP CENTERED. IT DOES NOT PULL TO THE LEFT OR RIGHT LIKE WHEN A VEHICLE IS OUT OF ALIGNMENT. WHEN THE WHEEL IS CENTERED IT FEELS "STICKY", WHICH CAUSES THE CAR TO JERK TO THE LEFT OR RIGHT AS CORRECTIONS ARE NEEDED TO STAY CENTERED. THE INFAMOUS STEERING COUPLER HAS BEEN REPLACED WHEN IT WAS AT ITS' WORST. HOWEVER, THE PROBLEM PERSISTED. THE CAR WAS TAKEN TO TAMERON HYUNDAI IN HOOVER, AL AND THE STEERING MODE WAS SET TO GLS, BUT DID NOT IMPROVE STEERING. I TOOK THE CAR BACK A SECOND TIME TO BE EVALUATED, AND THE SERVICE TECHNICIAN DEEMED IT "NORMAL OPERATION".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937830December 28, 2016
ENGINE AND ENGINE COOLING
WHILE CAR WAS ACCELERATING ON THE INTERSTATE A LOUD KNOCKING NOISE BEGAN. THE ENGINE NOISE CONTINUED TO GROW. I STOPPED MOMENTARILY FOR AN APPOINTMENT PRAYING THE CAR WOULD START. WHEN I CAME BACK OUT IT DID RESTART BUT THE ENGINE NOISE WAS WORSE, I CALLED THE LOCAL HYUNDAI DEALERSHIP & DESCRIBED THE SITUATION. I INFORMED THEM I WOULD BE DRIVING THE CAR TO THEM. NOT ONCE DID THEY MENTION ENGINES SEIZING IN THIS MAKE! I PROCEEDED TO GET BACK ON THE INTERSTATE AND ACCELERATE WITH INCREASING KNOCKING OF THE ENGINE. THE CAR THEN STRUGGLED TO ACCELERATE, AND ALL DASH LIGHTS BLINKED, THEN SHUT COMPLETELY DOWN AND STARTED SMOKING. I HAD TO COAST THE CAR OFF OF THE VERY BUSY & DANGEROUS INTERSTATE. NOT SAFE AT ALL! THE CAR WOULD NOT TURN BACK ON. THE CAR WAS TOWED BY AAA TO THE DEALERSHIP AND I'M STILL WAITING TO HEAR FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935981December 17, 2016
POWER TRAIN
SOME 2013 SONATAS ARE UNDER NHTSA RECALL 14V43400 FOR A VEHICLE THAT MAY ROLL WHILE IN PARK. (WORN PARKING PAWL?). MY VEHICLE (70K MILES) IS NOT LISTED BUT MY CAR WILL ROLL CONTINUOUSLY ON AN INCLINE WITH THE TRANSMISSION IN PARK. CAN I GET MY VEHICLE INCLUDED IN THIS RECALL??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935609December 16, 2016
POWER TRAIN
ALTHOUGH MY VIN WAS NOT IDENTIFIED IN THE HYUNDAI SONATA DRIVE TRAIN RECALL, I AM REPORTING WHAT I BELIEVE IS RELATED TO THAT RECALL. ON WEDS., DEC. 14, 2016, WHILE TAKING MY MOTHER TO A DOCTOR'S APPOINTMENT, I STOPPED MY VEHICLE BY THE BUILDING ENTRANCE TO ASSIST HER. I PLACED THE CAR IN PARK AND ENGAGED THE PARKING BRAKE. AS I WAS GETTING OUT OF THE DRIVER'S-SIDE, THE VEHICLE BEGAN TO MOVE. IN AN EFFORT TO REACH THE BRAKE PEDAL, MY RIGHT LEG BECAME TRAPPED IN THE DRIVER'S DOOR AS THE CAR ROLLED AWAY. MY CAR TRAVELED ABOUT 50 FEET BEFORE ROLLING INTO A PARKED CAR WHICH CLOSED THE DOOR ON MY UPPER LEG ACROSS THE FEMUR. THE VEHICLE CONTINUED TO MOVE FORWARD, STRIKING ANOTHER PARKED CAR, WHICH STOPPED THE FORWARD MOTION BUT KEPT MY BODY TRAPPED BY THE DOOR. ONLY WHEN SOMEONE CLIMBED INTO THE CAR AND REVERSED IT WAS MY LEG RELEASED. APPARENTLY I WAS HOLDING ON TO THE DOOR FRAME WITH MY RIGHT HAND/ARM BECAUSE MY THUMB AND PALM ARE ALSO SWOLLEN AND MY FOREARM IS BRUISED. I HAVE TO CONTACT AN ORTHOPEDIC FOR A FOLLOW-UP ASSESSMENT. THE EMT'S TOLD ME I WAS VERY LUCKY; USUALLY WHEN SOMEONE IS IN THIS SITUATION, THEY END-UP UNDER THE CAR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10935907December 16, 2016
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 50 MPH, A WARNING INDICATOR ILLUMINATED DIRECTING THE CONTACT TO PLACE THE VEHICLE IN PARK. ALSO, THE BATTERY CHARGE WAS LOW. AFTER WAITING AN HOUR FOR CHARGING, THE VEHICLE JERKED AND BUCKED. THE WARNING INDICATOR ILLUMINATED AGAIN, STATING THAT THE BATTERY VOLTAGE WAS EXTREMELY LOW. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934730December 12, 2016
STEERING
MY STEERING WHEEL HAS A CLICKING NOISE AS I TURN THE WHEEL WHICH IS VERY ANNOYING. I WENT TO THE HYUNDAI DEALERSHIP AND THEY SAID IT IS A STEERING COLUMN COUPER THAT IS WORN DOWN. THE DEALERSHIP IS IN PROCESS OF SEEING IF HYUNDAI WILL REPLACE THE SMALL DEVICE. IT SHOULD BE A RECALL SINCE HUNDREDS OR THOUSANDS OF PEOPLE HAVE THIS COMPLAINT. SO FAR, I CAUGHT IT EARLY AND IT DOES NOT SHAKE YET LIKE SOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933936December 8, 2016
STEERING
WHILE DRIVING DOWN THE ROAD, WHETHER IT BE ON THE HIGHWAY OR CITY STREETS, THE STEERING WHEEL STICKS AT THE CENTER POSITION AND IT NEEDS TO BE TUGGED ON TO GET IT TO MOVE. IT STARTED OUT NOT THAT NOTICEABLE BUT AS TIME HAS PASSED IT HAS GOTTEN WORSE. BECAUSE OF THIS PROBLEM OF THE STEERING WHEEL STICKING THE CAR SWERVES QUITE A BIT WHILE DRIVING. I WAS TOLD BY THE HYUNDAI DEALERSHIP THAT IT WAS THE STEERING COLUMN THAT NEEDS TO BE REPLACED AND IT WILL CONTINUE TO WORSEN IF NOT REPAIRED. THIS ITEM IS NOT COVERED UNDER THE EXTENDED WARRANTY AND I CAN'T SEE HOW IT CANNOT BE A DANGER TO DRIVE THE CAR IN THIS STATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930342December 7, 2016
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE BRAKES FAILED WHILE DRIVING 60 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, ONCE THE DRIVER WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD, THE VEHICLE WAS TURNED OFF BUT THE ENGINE REMAINED OPERABLE. UPON INSPECTION OF THE ENGINE COMPARTMENT, THE CONTACT OBSERVED FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE DRIVER DID NOT SEE ANY SMOKE. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10928214November 28, 2016
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS BEING OPERATED, THE STEERING WHEEL SHOOK SEVERELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SUGGESTED THAT THE VEHICLE BE TAKEN TO THE DEALER TO ADDRESS A MANUFACTURER'S RECALL FOR THE POWER STEERING FAILURE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 10V457000 (STEERING), AND 10V426000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928101November 27, 2016
STEERING
AT VARIOUS SPEEDS, WHEN TURNING THE STEERING WHEEL, A LOUD KNOCKING SOUND CAN BE HEARD. ON THE HIGHWAY, THE STEERING COLUMN WILL SHAKE IF THE VEHICLE REACHES HIGH SPEEDS. THIS HAS BEEN AN ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926618November 17, 2016
STEERING
LIKE MANY OTHER COMPLAINTS I'VE READ RECENTLY, I AM ALSO HAVING TROUBLE WITH THE 2013 HYUNDAI SONATA STEERING. WHEN DRIVING OVER 60 MPH THE STEERING DOESN'T CENTER, INSTEAD THE CAR WANDERS TO THE LEFT, THERE IS A BLANK SPACE IN THE STEERING, AND WHEN YOU GO TO TURN RIGHT IT DOESN'T CATCH RIGHT AWAY, THEN OVER-CORRECTS, WHICH THEN CAUSES YOU TO TURN THE STEERING WHEEL THE OTHER DIRECTION, SO IT'S A CONSTANT, EXHAUSTING BATTLE WHILE DRIVING. MY FOREARMS GET TIRED. IT WAS BARELY NOTICEABLE WHEN I FIRST PURCHASED THE CAR USED WITH LOW MILEAGE. AT FIRST I THOUGHT IT WAS MY IMAGINATION, BUT NOW IT'S WORSE AND TIRING. CURRENT MILEAGE 25,000. I TOOK IT IN TO MY LOCAL DEALERSHIP (WHO IS GREAT) AND THEY SAID EXACTLY WHAT I HAVE BEEN READING PREVIOUSLY, THAT IT'S THE ELECTRONIC STEERING SYSTEM INSTEAD OF HYDRAULIC, THAT THERE ISN'T MUCH THEY CAN DO, AND TO GET USED TO IT. THEY DID TRY, AND REPROGRAMMED THE CAR TO THE SPORT STEERING MODE, WHICH DOES HELP THE OVERALL HANDLING OF THE CAR, WHICH I APPRECIATED, BUT THE PROBLEM IS STILL THERE. THEY SAID THERE IS NO IMMINENT DANGER, WHICH I WAS RELIEVED TO HEAR, BUT DRIVING LONG DISTANCES DOES NOT EXCITE ME ANY LONGER. I'M AFRAID THIS COULD BE DAMAGING FOR HYUNDAI AS THE COMPLAINTS ARE STARTING TO STACK UP. IT SOUNDS LIKE A RECALL FOR THE STEERING COUPLER NEEDS TO HAPPEN, BUT I HOPE BY REGISTERING MY COMPLAINT, SOMETHING MAY GET DONE ABOUT IT. IF ANYONE KNOWS A DIRECTION TO GO WITH THIS PLEASE LET ME KNOW. THEY DID NOT OFFER TO REPLACE THE STEERING COUPLER. EACH DAY THAT I DRIVE IT IT SEEMS TO BE MORE DIFFICULT TO CONTROL THE CAR FROM SIDE TO SIDE INCREASING RISK OF SIDESWIPING OTHER CARS OR OBSTACLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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