Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10957996March 2, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED SMOKING FROM THE EXHAUST. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10957881March 1, 2017
STEERING
I PURCHASED MY CAR FROM A HYUNDAI DEALERSHIP IN JULY 2014 WITH APPROXIMATELY 21,000 MILES. I DO NOT DRIVE IT VERY OFTEN AS I WORK FROM HOME. CURRENTLY, IT HAS ABOUT 61,000 MILES. RECENTLY, I HAVE NOTICED A CLICKING NOISE WHEN TURNING MY STEERING WHEEL LEFT OR RIGHT (STATIONARY AND IN MOTION). THE STEERING WHEEL ALSO RATTLES VERY LOUDLY WHEN DRIVING ON THE INTERSTATE AT HIGH SPEEDS OR GOING OVER SPEED BUMPS. I WAS TOLD THAT THE COUPLER IS WORN AND THAT IT WOULD BE $300 TO REPLACE (PARTS AND LABOR). I HAVE HAD MY CAR FOR A SHORT TIME AND AM VERY DISAPPOINTED TO HAVE TO REPLACE SOMETHING THAT IS NOT A DIRECT RESULT OF DRIVER NEGLIGENCE. APPARENTLY, THIS IS A VERY COMMON ISSUE WHICH HAS BEEN RECALLED IN THE 2011 MODEL. HYUNDAI SHOULD DEFINITELY PAY FOR THESE REPAIRS AS IT IS EVIDENCE OF POOR WORKMANSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957914March 1, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS DRIVING ON A INTERSTATE AND SUDDENLY I SEE "HYBRID SYSTEM WARNING MESSAGE" + "CHECK CHARGING SYSTEM" WITH CONTINUOUS ALARM BEEP SOUNDS. I HAD TO IMMEDIATELY MOVE TO THE RIGHT MOST SHOULDER ON THE INTERSTATE (WHICH I WAS ABLE TO AS CAR WAS STILL ON WITH ENGINE RUNNING). ONCE, I MOVED TO THE SHOULDER, I TURNED OFF THE ENGINE AND RESTARTED THE CAR WITH CHECK ENGINE LIGHT. IT WOULD TURN ON FINE BUT WOULDN'T MOVE AND IMMEDIATELY IT THROWS UP THE ERROR. I HAVE ATTACHED THE PICS FOR REFERENCE. SINCE CAR DIDN'T TURN OFF IN THE MIDDLE OF HIGHWAY, I WAS SAFELY ABLE TO MOVE IT TO THE CURB. I CANNOT IMAGINE WHAT WOULD HAVE HAPPENED IF CAR HAD SHUT OFF. I HAD IT TOWED TO THE NEAREST DEALER AND THERE ARE WORKING ON IT. I JUST HAD A 45000 MILES FACTORY SERVICING WITH SAME DEALERSHIP WHERE THE CAR GOT TOWED TO AND THEY CHECKED ON ALL THE GREEN BOXES. WITHIN A WEEK, I HAD THIS ISSUE. THIS IS WHAT TROUBLING ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957574February 28, 2017
AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE VEERED TO THE LEFT. THE DRIVER'S SIDE SEAT BELT FAILED TO RESTRAIN AND THE VEHICLE CRASHED INTO A WALL. THE PLASTIC PIECE FRACTURED FROM THE DRIVER'S SIDE SEAT BELT, WHICH COMPLETELY DETACHED. THE CONTACT SUSTAINED MULTIPLE INJURIES FROM THE CRASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. IT WAS NOT CERTAIN AS TO WHETHER THE AIR BAGS FULLY DEPLOYED. THE VEHICLE WAS EXTENSIVELY DAMAGED AND THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO FURTHER INVESTIGATE HOW THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ...UPDATED 03/15/17 *BF ...UPDATED 03/29/17 *BF UPDATED 05/09/17*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10957596February 28, 2017
SERVICE BRAKES, STEERING
CAN NOT HOLD THE CAR IN A STRAIGHT LINE AT HIGHWAY SPEEDS .CAR WILL DRIFT LEFT AND RIGHT AND NEEDS CONSTANT CORRECTIONS . THESE RESULT OF THESE CORRECTIONS HAVE A VARYING RESULT IN THE CAR OVER CORRECTING OR UNDER CORRECTING . MAIN SAFETY ISSUE IS THE CAR WANDERS ON ITS OWN WITH THE STEERING WHEEL CENTERED AND RESULTS IN DRIFTING INTO OTHER LANES .THE DRIFT SEEMS TO BE MORE APPARENT ON FLAT STRETCHES OF FREEWAY AS COMPARED TO ROADS WITH A BIGGER CROWN WHICH YOU CAN HOLD THE STEERING WHEEL INTO TO STAY CENTERED . THE FEELING IN THE STEERING WHEEL IS TIGHT AND HARD WHILE GOING STRAIGHT THEN REQUIRES A GOOD SOLID PULL TO CORRECT THE DRIFT ,THE STEERING WILL THEN CORRECT OR OVER CORRECT MOSTLY OVER CORRECT.I ACTUALLY FEARED TAKING THIS CAR ON A TRIP LAST WEEKEND DUE TO THE FACT THAT WE WERE GOING TO BE DRIVING IN SNOW ,LUCKILY AT 30 MPH WITH CHAINS ON THE DRIFT WAS MINIMAL. THANK YOU FOR REVIEWING THIS LETTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957626February 28, 2017
STEERING
THE STEERING COUPLER FAILED, WHICH CAUSES STEERING ISSUE, AND COULD LEAD TO CRASH IF NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956451February 23, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE CONTINUED. IN ADDITION, AN UNKNOWN CLUNKING SOUND EMITTED FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS PRESENT INSIDE THE OIL PAN AND THE ENGINE NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE FAILURE MILEAGE WAS 82,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953799February 10, 2017
EXTERIOR LIGHTING
THE FRONT LIGHTS AND BRAKE LIGHTS HAVE BEEN REPLACED ON NUMEROUS OCCASIONS ON MY 2013 HYUNDAI SONATA. MY VEHICLE WAS PULLED OVER BY A POLICE OFFICER ON FEBRUARY 8, 2017 FOR MY BRAKE LIGHTS BEING OUT. THE OFFICER WAS NICE ENOUGH TO WRITE A WARNING TICKET AND SAID THAT THE LIGHTS NEEDED TO BE TAKEN CARE OF. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP THE NEXT DAY AND WAS INFORMED THAT THE BRAKE LIGHT ASSEMBLY ON BOTH SIDES NEEDED TO BE REPLACED. THEY ATTEMPTED TO TRY TO PUT THE BULBS IN; HOWEVER, THE CASING WAS MELTED AND IT WAS IMPOSSIBLE TO INSERT THE BULBS BACK INTO THE CASING. I ASKED WHAT WOULD CAUSE THE CASING TO MELT AND WAS NOT GIVEN A DEFINITIVE ANSWER. AFTER READING OTHER REVIEWS ON THE INTERNET, IT APPEARS THAT THIS IS AN ISSUE WITH OTHER CONSUMERS. THIS REPAIR IS NOT DUE TO ANY WEAR AND TEAR ON BEHALF OF THE CONSUMER. MY CONCERN IS THAT IF THE BRAKE CASING IS MELTING, IT IS APPARENTLY GETTING HOT AND NO ONE SEEMS TO KNOW WHY. THE BULB CASING MAY CONTINUE TO MELT AND COULD POSSIBLY CAUSE A FIRE. I CONTACTED HYUNDAI'S CORPORATE OFFICE AND EXPRESSED MY CONCERNS. I WAS INFORMED THAT THERE IS NOT CURRENTLY A RECALL ON THE BRAKE LIGHT ASSEMBLY. I AM REACHING OUT TO EVERYONE WITH THIS ISSUE TO SUBMIT A FORMAL COMPLAINT SO THAT THIS ISSUE CAN BE ADDRESSED. THE REPAIR IS COSTLY ($580.00 FOR BOTH SIDES), IT IS AN ONGOING ISSUE OF REPLACING LIGHT BULBS ON THE VEHICLE, AND MOST IMPORTANTLY-THE MELTING OR THE REASON FOR THE MELTING MAY CAUSE A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953743February 9, 2017
STEERING
THE 2013 HYUNDAI SONATA HAS MAJOR STEERING ISSUES. EVIDENTLY 100'S IF NOT THOUSANDS OF PEOPLE HAVE FILED COMPLAINTS WITH THE COMPANY WITH ONLY A FEW PEOPLE GETTING THEIR PROBLEMS RESOLVED. FOR ANYONE DRIVING ON HIGHWAYS THIS COULD BE A MAJOR SAFETY ISSUE. IT IS PARTICULARLY BAD WHEN DRIVING AT HIGHER SPEEDS ON INTERSTATES. I HAVE ATTACHED SOME OF THE MANY, MANY COMPLAINTS I HAVE FOUND AGAINST THE MANUFACTURER. EVIDENTLY DEALERS HAVE BEEN TOLD NOT TO ACKNOWLEDGE THE PROBLEM, AND MAKE ADJUSTMENTS THAT DO NOTHING TO FIX THE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950028February 7, 2017
ENGINE, STEERING
ENGINE IS MAKING WEIRD KNOCKING NOISE. ALSO IS USING EXCESSIVE AMOUNTS OF OIL. I HAVE TO KEEP EXTRA OIL TO MAKE SURE IT DOES RUN COMPLETELY OUT. NO WARNING LIGHTS COME ON TO ALERT YOU OF LOW OIL PRESSURE. STEERING WHEEL 'STICKS' LIKE IT IS TRYING TO AUTO CORRECT WHILE DRIVING. HAPPENING MORE OFTEN, WHICH MAKES IT SCARY/DANGEROUS TO DRIVE. PURCHASED CAR JUNE 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949950February 6, 2017
ENGINE
AT 124,000 MILES (4000 MILES AFTER THE WARRANTY RAN OUT), MY CAR STARTED BURNING ABOUT ONE QUART AFTER EACH 1000 MILES DRIVEN. I HAVE CHANGED MY OIL RELIGIOUSLY AFTER EVERY 3,000 - 5,000 MILES. MY MECHANIC TOLD ME THAT THE CAR HAD BURNED MOST OF ITS OIL AT A 3,000 MILE OIL CHANGE. HE ALSO SAID THAT THERE WERE METAL SHAVINGS IN THE OIL. THIS IS CONSISTENT WITH A PROBLEM THAT HAS BEEN WIDELY REPORTED ON THIS ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949512February 4, 2017
POWER TRAIN
I WAS SOLD A CAR WITH A DANGEROUS RECALL INCOMPLETE - HYUNDAI MOTOR COMPANY (HYUNDAI) IS RECALLING CERTAIN MODEL YEAR 2011-2014 SONATA VEHICLES MANUFACTURED DECEMBER 11, 2009, THROUGH MAY 29, 2014. IN THE AFFECTED VEHICLES, THE TRANSMISSION SHIFT CABLE MAY DETACH FROM FROM THE SHIFT LEVER PIN. IF THE TRANSMISSION SHIFT CABLE DETACHES, THE TRANSMISSION GEAR SELECTION MAY NOT MATCH THE INDICATED GEAR AND THE VEHICLE MAY MOVE IN AN UNINTENDED OR UNEXPECTED DIRECTION, INCREASING THE RISK OF A CRASH. FURTHERMORE, WHEN THE DRIVER PARKS THE VEHICLE, DESPITE SELECTING THE 'PARK' POSITION, THE TRANSMISSION MAY NOT BE IN 'PARK.' IF THE VEHICLE IS NOT IN THE 'PARK' POSITION AND THE PARKING BRAKE IS NOT APPLIED, THERE IS A RISK THE VEHICLE WILL ROLL AWAY AS THE DRIVER AND OTHER OCCUPANTS EXIT THE VEHICLE OR ANYTIME THEREAFTER. A VEHICLE ROLLAWAY INCREASES THE RISK OF INJURY TO EXITING OCCUPANTS AND BYSTANDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948390January 30, 2017
STEERING
AS MANY OTHER COMPLAINTS ON THE INTERNET AND THE NHSTA SITE MY SONATA MAKES A CLUNKING NOISE WHEN TURNING THE STEERING WHEEL. THE 2011 SONATA WAS RECALLED. WHY ARE THE LATER YEARS NOT WHEN APPARENTLY THE SAME ISSUE EXISTS. THIS IS DANGEROUS AND NEEDS TO BE REPAIRED BY THE MANUFACTURER. HOW MANY COMPLAINTS WILL IT TAKE FOR THE GOVERNMENT TO TAKE ACTION? HOW MANY DEATHS? THE NOISE IS MADE WHEN TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948177January 29, 2017
EXTERIOR LIGHTING
TAKATA RECALL , MY LIGHT BULBS SEEM TO BLOW OUT MORE THAN USUAL ON MY CAR AND ON THE PASSENGER SIDE THE BAKE BRAKE LIGHT BULB BLEW OUT AND I WENT TO REPLACE IT AND I HAD TROUBLE REMOVING THE BULB BECAUSE IT HAD MELTED THE AREA THAT YOU STICK THE BULB INSIDE OF I'M WORRIED THAT SOMETHING IS WRONG WITH THE WIRING AND I'M SURE THIS IS HAPPENING AT ANYTIME MY LIGHTS OR ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948154January 28, 2017
ENGINE, POWER TRAIN
WHEN I START MY CAR, PUT IT IN DRIVE, AND PROCEED, THE CAR WILL JERL.AS.IFNITS STRUGGLING TO CHANGE GEARS.IT USUALLY STOPS AFTER A MINUTE OR SO. IT DOESNT ALWAYS HAPPEN, BUT ITS OCCURED TWICE TODAY AND THE CHECK ENGINE LIGHT FINALLY CAME ON. IM UP TO DATE ON MY OIL CHANGES, HAVE HAD MY TRANSMISSION FLUIDS FLUSHED AND THE PROBLEM STILL PERSISTS. IT SHOWS THAT THERE ARE NO ACTIVE RECALLS, HOWEVER IVE HEARD FROM NUMEROUS PEOPLE THAT THESE CARS ARE KNOWN FOR ENGINE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947919January 27, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS WRITER IS THE OWNER OF A 2013 HYUNDAI SONATA WITH 85000 MILES. I PURCHASED THIS VEHICLE IN 2015 AND NOTICED SOME ISSUES WITH THE TAILLIGHT AND HEADLIGHTS 6 MONTHS AFTER I PURCHASED THE VEHICLE. I REPLACED THE LIGHT SEVERAL TIMES BEFORE THE MECHANIC INFORMED ME THAT MY TAILLIGHTS WOULD KEEP GOING OUT DUE TO THE PIECE THAT HOLDS THE BULB WAS BEGINNING TO MELT. WE THEN DISCOVERED THAT BOTH LIGHTS WERE EXPERIENCING THE SAME PROBLEM. I RECENTLY WENT TO HAVE MY OIL CHANGED AND HAD AN INSPECTION COMPLETED. AT THIS TIME, THE MECHANIC INFORMED ME THAT BECAUSE I USED THE WRONG BULBS, IT MELTED. HOWEVER, I INFORMED HIM THAT JUST BECAUSE I DID NOT PURCHASE BULB FROM THEM, DOES NOT MEAN I DID NOT USE THE PROPER BULB. I AM NOW UNABLE TO DRIVE AT NIGHT DUE TO MY HEADLIGHT AND TAILLIGHT BEING OUT. THE MECHANIC ALSO STATED THAT BOTH SIDES ARE DEFECTED AND NEEDS TO BE REPLACED. I HAVE ALSO EXPERIENCED A BURNING SMELL WHILE VACUUMING MY CAR OUT. I AM AWARE OF THESE VEHICLES HAVING MULTIPLE RECALLS AND THIS SHOULD BE INVESTIGATED....IF THIS CONTINUES, I AM AFRAID THAT THE VEHICLE MAY POSSIBLY CATCH ON FIRE. I HAVE EXPERIENCED MY LIGHTS GOING OUT ALL AT ONCE WHILE ON A CITY STREET. THIS HAS OCCURRED WHILE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948053January 27, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 TO 65 MPH, THE ENGINE MADE A LOUD NOISE. THE SERVICE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE ENGINE SHUT DOWN. THE VEHICLE WAS TOWED TO THE DEALER AND A NEW ENGINE WAS INSTALLED; HOWEVER, THE ISSUE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE ENGINE WAS REPLACED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946983January 23, 2017
SERVICE BRAKES, STEERING
UPON START UP THE VEHICLE IS PRETTY LOUD TO BE FAIRLY NEW, THE NOISE INCREASED BY DAY. BRAKES WOULD GRIND. NO CONTROL OVER STEERING CAR WOULD PULL AND DRIFT AS DRIVING. REMOTE BARELY WORKED RADIO WOULD RANDOMLY INCREASE AND DECREASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946892January 21, 2017
SERVICE BRAKES
I TOOK IN FOR BRAKES AFTER HAVING IT ONLY 3 MONTHS. I ALMOST GOT IN ACCIDENT BECAUSE BRAKES FAILED. AMCO TOLD ME IT WAS THE CALIBERS AND SAID IT WAS A MANUFACTURER DEFECT BECAUSE AFTER CHANGING PADS, THE CALIBER WAS STUCK AND WOULD NOT CLOSE. HE SAID VEHICLE WAS TOO KNEW FOR THIS TYPE OF PROBLEM. IT HAD TO BE FIXED BECAUSE IT WAS A SAFETY ISSUE SO IT WAS FIXED FOR $900. WANT TO REPORT AS SAFETY ISSUE. COULD HAVE CAUSED MULTI VEHICLE CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946637January 20, 2017
STEERING
AT HIGHWAY SPEED THE CAR WILL NOT TRACK TO CENTER, YOU MUST ADJUST TO ROAD. THE STEERING WHEEL IS STIFF AND YOU MUST ADJUST AGAINST THE RESISTANCE ON THE WHEEL AT HIGHWAY SPEED, WHICH IS SERIOUS SAFETY PROBLEM. IT HAS ELECTRIC STEERING. IT IS LISTED AT VARIOUS WEBSITES AS A PROBLEM. WE FEAR FOR OUR SAFETY. THIS PROBLEM HAPPENED LAST YEAR ON THE TRACKING ISSUE AND STARTING IN JANUARY 2017 THE STEERING WHEEL IS HARD TO TURN, IT STICKS. THIS IS THE TERM USED IN OTHER COMPLAINTS ABOUT THE PROBLEM. THERE HAS BEEN SOME ACCIDENTS AND ONE FATALITY. SOME PEOPLE ARE AFRAID TO DRIVE ON THE HIGHWAY. THIS INFO WAS ON THE ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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