Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10937820December 28, 2016
STEERING
THE STEERING ON MY CAR IS MAKING NOISE. THERE IS A CLICKING SOUND WHEN I TURN OR WHEN I GO OVER A BUMP IN THE ROAD OR A POT HOLE. I TOOK IT TO A MECHANIC AND THEY TOLD ME THE STEERING COUPLING PROBABLY NEEDED TO BE REPLACED, TO GO TO HYUNDAI THAT THERE IS A RECALL. HYUNDAI TOLD ME IT'S ONLY A SERVICE BULLETIN NOT A RECALL. BOTH SEEM TO AGREE THAT IT NEEDS TO BE REPAIRED OR I COULD LOSE MY ABILITY TO STEER THE CAR AT ANY POINT WHILE DRIVING. IT SEEMS TO BE RELATED TO RECALL 10V426000 BUT I DON'T THINK MY CAR WAS INCLUDED IN THAT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937934December 28, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A VERY LOUD NOISE COMING FROM A STEERING COLUMN OR COUPLER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937947December 28, 2016
STEERING
STEERING COLUMN MAKES CLICKING NOISE WHEN WHEEL TURNS. MALLOY SERVICE SAYS THIS IS COMMON PROBLEM IN THIS MODEL. PLASTIC COUPLER IS FAULTY. COST TO REPAIR $350. CAR HAS UNDER 50K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938006December 28, 2016
STEERING
LIKE MANY OTHER REPORTED COMPLAINTS ON THE 2011 SONATA, I HAVE EXPERIENCED LOOSENING OF THE STEERING WHEEL, WITH THE CLICKING SOUND WHEN TURNING. TOOK TO THE DEALER WHO CHARGED ME $125 TO TELL ME WHAT I ALREADY KNEW - THE STEERING COUPLER WAS BAD AND NEEDED TO BE REPLACED IMMEDIATELY. THE SERVICE ADVISOR INDICATED IT WAS DEFINITELY A SAFETY ISSUE THAT SHOULD BE FIXED IMMEDIATELY. FOR $365. CLEARLY, THERE IS A WELL ESTABLISHED PROBLEM WITH THESE VEHICLES AND A SAFETY RECALL SHOULD BE ISSUED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938354December 28, 2016
UNKNOWN OR OTHER
WHILE PUTTING MY CAR IN DRIVE AND IN PARK, THERE IS RESISTANCE IN SHIFTING. THIS HAPPENS EVERY TIME I SHIFT MY TRANSMISSION FROM PARK, TO DRIVE AND FROM DRIVE TO PARK, THIS ISSUE OCCURS. I CONTACTED MY DEALER TO GET THIS REPAIRED, AND THE DEALER SAID IT WAS A KNOWN ISSUE BUT WILL COST BETWEEN $500-$700 TO REPAIR. THIS IS MY SOLE VEHICLE THAT I DEPEND ON TO TAKE ME TO AND FROM WORK, SO I HAVE TO GET IT REPAIRED FOR MY SAFETY EVEN THOUGH IT WILL CREATE A FINANCIAL BURDEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938373December 28, 2016
STEERING, SUSPENSION, WHEELS
THE STEERING WHEEL FEELS LOOSE AND WHEN I TRY TO TURN THE CAR ACTS AS IF YOUR ON ICE OR LIKE I'M LOOSING CONTROL OF STEERING THE VEHICLE, I WAS ADVISED BY DISCOUNT TIRE THAT THE FROM SUSPENSION ISSUE ARE CAUSING MY INNER TIRES TO WEAR AND THE DEALERSHIP WAS ONLY TRYING TO SALE ME TIRES FOR $600 AND DID NOT MENTION ANY ISSUES WITH THE INNER TIRE ON THAT THE TREAD WAS A LITTLE LOW. I HAVE BEEN DRIVING ON THE HIGHWAY AND SURFACE STREETS WHEN THE STEERING PROBLEMS OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937532December 27, 2016
STEERING
STEERING HAS EXCESSIVE PLAY AND MAKES A CLUNKING NOISE WHEN STEERING LEFT OR RIGHT. THERE IS ALSO A LOUD CLATTERING NOISE WHEN DRIVING OVER BUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937345December 24, 2016
STRUCTURE:BODY
CAR STATIONARY IN GARAGE WHILE I WAS CHECKING OIL. HOOD SUPPORT STRUTS ABRUPTLY COLLAPSED, CAUSING HOOD TO FALL RAPIDLY, HITTING ME ON THE ARM. (FORTUNATELY, ONLY ABRASION AND BRUISE). STRUTS WILL NOW NO LONGER SUPPORT THE HOOD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10936604December 20, 2016
STEERING
MY HYUNDAI STARTED WITH A CLICKING WHEN I WOULD HIT ANY BUMPS BUT THEN STARTED MAKING MORE LOAD NOISES WHEN I WOULD TURN THE WHEEL. THEN ALL OF THE SUDDEN IT STARTED RAPIDLY SHAKING WHILE I WAS DRIVING DOWN THE HIGHWAY AT ANY SPEED ABOVE 50. IT IS A DRIVING HAZARD AND SHOULD BE RECALLED. IT'S ABSOLUTELY CRAZY THAT THIS CAR IS ALLOWED ON THE ROAD LIKE THIS. YOU HAVE NO CONTROL WHEN IT STARTS SHAKING. I TOOK IT IN AND THEY SAID THEY REPAIRED IT FOR OVER $300. ITS BEEN A FEW MONTHS AND IT IS DOING THE EXACT THING BUT NOW THEY ARE SAYING THEY NEED TO REPLACE THE ENTIRE STEERING RACK FOR OVER $1180. THERE HAVE BEEN SO MANY RECALLS ON THIS CAR FOR STEERING, IT SHOULD ALL BE COVERED. WHAT IS IT GOING TO TAKE FOR SOMEONE TO TAKE THIS SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936176December 19, 2016
STEERING
WHEN I RECEIVED MY CAR FROM THE DEALERSHIP AFTER HAVING THE ENGINE REPLACED, I NOTICED A TICKING NOISE WHEN DRIVING OVER BUMPS AND TURNING MY STEERING WHEEL. THIS NOISE IS GETTING LOUDER AND THE STEERING WHEEL ALMOST FEELS LOOSE! AFTER DOING SOME RESEARCH, I FOUND THAT A FEW HUNDRED OTHERS HAD THE SAME ISSUE AND HAD TO HAVE THE STEERING COUPLING REPLACED! WHY ISN'T THERE A RECALL WHEN THE DEALERSHIPS KNOW THIS IS A COMMON ISSUE WITH THIS CAR? I'M NERVOUS DRIVING IT! I'VE BEEN DEALING WITH IT FOR ABOUT A YEAR, AND TODAY THE NOISE GOT NOTICEABLY LOUDER AND THE STEERING IS A LITTLE LOOSER. I TOOK A VIDEO BUT I'M NOT SURE I CAN UPLOAD IT HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936304December 19, 2016
ELECTRICAL SYSTEM, STEERING
I WAS DRIVING AND ALL LIGHTS BEGAN FLASHING ON DASHBOARD, STEERING WHEEL JERKED AND I LOST POWER STEERING, WAS ABLE TO PULL OFF ROAD INTO A PARKING LOT, TURNED THE CAR OFF AND IT WOULD NOT START BACK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936365December 19, 2016
EXTERIOR LIGHTING
THE TAIL AND BRAKE LIGHTS ARE CONSTANTLY BURNING UP. IT STARTED 3 YEARS AGO AND THE ISSUE WAS ONCE IN AWHILE. BUT THIS YEAR IT SEEMS THAT I HAVE TO PURCHASE BULBS TWICE A MONTH AND IS EITHER THE PASSENGER OR DRIVER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936038December 18, 2016
POWER TRAIN
PURCHASED VEHICLE NEW 11/1/10 AND HAVE HAD INTERMITTENT PROBLEM ("THE PROBLEM") WHICH I HAVE REPORTED TO LOCAL DEALERS AND BROUGHT TO THEIR SHOPS AND JUST RECENTLY REALIZED THIS PROBLEM HAD BEEN IDENTIFIED EXACTLY AS TS-12-AT-018: "AFTER VEHICLE IS SHIFTED TO PARK, THE BUTTON OR IGNITION KEY BUTTON IS TURNED OFF, THE ACCESSORY POWER REMAINS ON." CHRONOLOGY - 2/21/12; 26,995 MILES, LIA OF HARTFORD - SHIFT KNOB REPLACEMENT (STILL HAD THE PROBLEM AFTERWARD); 10/21/14, 74,730 MI, LIA, ECLIP ON SHIFTER (STILL HAD THE PROBLEM AFTERWARD); 2/10/16; 94,814 MI KEY OF MANCHESTER, (RECALLS: ENGINE SHAVINGS, BRAKE PEDAL STOPPER, FRONT RIGHT INSIDE DOOR HANDLE) - THEY WERE UNABLE TO REPLICATE THE PROBLEM SO NO REPAIR MADE; 11/29/16, 107,014 MI - KEY MANCH, THEY IDENTIFIED NOTED TSB ASSOCIATED WITH THE PROBLEM EVEN STATING CAR MANUFACTURE DATE IN RANGE FOR THE PROBLEM - BUT AFTER ASKING, MANUFACTURER WON'T COVER COST OR EVEN PORTION - AND I HAD TO PAY DIAGNOSIS CHARGE OF $62.50 (WHICH THEY SAID THEY REDUCED BY 50% - AND ALSO RECOMMENDED REPLACING MY TIMING BELT, BUT I BELIEVE CAR HAS A CHAIN WHICH DOESN'T NEED TO BE REPLACED). I HAVE HAD AT LEAST 10 REPAIRS DONE TO MY CAR THAT WERE COVERED BY THE MANUFACTURER, INCLUDING ONE FOR A TSB AFTER THE 60,000 MILE WARRANTY EXPIRED (THE ECLIP). IN ADDITION, I HAVE PAID FOR REPAIRS THAT I THINK SHOULD HAVE BEEN COVERED (A NEW STARTER DUE TO A KNOWN PROBLEM WITH AN INTERNAL PLASTIC LEVER, AND REPLACEMENT OF THE INSIDE DRIVER DOOR HANDLE - NOTING THE REPLACEMENT OF THE INSIDE PASSENGER DOOR HANDLE WAS PAID FOR 2 YEARS LATER). MY REQUEST - REPAIR THIS ONGOING PROBLEM WHICH HAS BEEN INTERMITTENT AND REQUIRES ME TO REPEATEDLY TURN THE CAR BACK ON, MOVE THE SHIFT LEVER OUT OF PARK, UNTIL I CAN COMPLETELY SHUT THE VEHICLE OFF. THE PROBLEM MAY BE A SAFE ISSUE, SINCE I HEAR A LOAD CLICK WHEN IT FINALLY DOES GO INTO PARK AND I CAN TURN OFF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936042December 18, 2016
STEERING
THIS CAR JUST RUN 57000 MAILS, THE POWER STEERING GOT "CLICK NOISE". HYUNDAI DEALER ASK $340 TO FIX IT, SAID IT IS "STEERING COUPLER" PROBLEM, A PIECE OF RUBBER PART DEFECTIVE. I SAW THERE BUNCH OF COMPLAIN ABOUT THIS, SAID MORE THAN 1800, WE THINK HYUNDAI SHOULD RECALL THIS PROBLEM TO FIX THEIR FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935858December 16, 2016
STEERING
THERE IS A CLICKING AND RATTLING GOING WHEN TURNING (OR WHEN GOING OVER A BUMP OR DRIVING ON ANY UNEVEN ROAD). THERE IS ALSO A SLIGHT PULL FROM THE STEERING WHEEL AT CERTAIN DEGREES OF ITS ROTATION, AND THE ALIGNMENT IS ALWAYS OFF (EVEN AFTER HAVING IT REALIGNED). THIS IS DEFINITELY A POTENTIAL SAFETY ISSUE. I WAS TOLD BY MY PERSONAL MECHANIC AND A MECHANIC AT HYUNDAI THAT IT ORIGINATES WITH THE STEERING COUPLER. I HAVE DONE QUITE A BIT OF ONLINE RESEARCH AND EVERYTHING THAT I HAVE FOUND SHOWS THIS TO BE A WIDESPREAD KNOWN ISSUE WITH THIS MODEL/YEAR. THE PART SHOWS TO BE NO MORE THAN $5 BUT, TO GET THE PART REPLACED I HAVE BEEN QUOTED BY HYUNDAI A PRICE OF ALMOST $500. HOWEVER, THERE HAS BEEN NO RECALL ISSUED YET? CURIOUS, HOW MANY COMPLAINTS DOES IT TAKES FOR THIS TO FINALLY GET FIXED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935216December 14, 2016
AIR BAGS
AIR BAG LIGHT IS CONSTANTLY ON AND CAR HAS NOT BEEN IN ANY ACCIDENTS. CONCERNED THAT AIRBAG WILL NOT PROPERLY FUNCTION IF NEEDED. HYUNDAI WANTS BETWEEN $ 400 AND $ 900 TO FIX ISSUE. THIS IS A MAJOR SAFETY ISSUE AND SEVERAL OTHER 2011 HYUNDAI SONATA OWNERS HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935219December 14, 2016
EXTERIOR LIGHTING
BRAKE TAIL LIGHT CONSTANTLY MALFUNCTIONS. IT HAS BEEN REPLACED SEVERAL TIMES AND IT KEEPS FAILING. WHEN YOU BRAKE THE LIGHT DOES NOT COME ON AND IT COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934920December 13, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS FLICKER AND/OR SWITCH FROM LOW TO HIGH BEAMS WHEN USING TURN SIGNAL. THE TURN SIGNAL STALK CONTAINS THE ON/OFF/AUTO SWITCH FOR THE HEADLIGHTS AS WELL AS THE HIGH/LOW BEAM SELECTION. THIS PROBLEM HAS HAPPENED SEVERAL TIMES WHEN TURNING ON THE BLINKER OR EVEN WHEN THE TURN STALK RETURNS TO OFF AFTER COMPLETING THE TURN. IT APPEARS TO BE A SHORT OR BAD CONTACT IN THE TURN SIGNAL AND SEEMS TO ONLY HAPPEN WHEN THE TURN STALK IS ACTUALLY BEING MOVED OR MANIPULATED. THIS CAUSES THE HEADLIGHTS TO FLASH OR BLINK ON THE HIGH BEAMS AND WHEN THEY MOMENTARILY GO TO THE OFF POSITION THE DASH LIGHTS GO TO FULL INTENSITY (JUST LIKE DURING THE DAY WHEN THE LIGHTS ARE OFF).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934950December 13, 2016
AIR BAGS
AIRBAG LIGHT IS COMING ON AND PASSENGER SEAT DOESN'T SEEM LIKE ITS SENSING A PERSON IN THE PASSENGER SEAT. VEHICLE HAS NOT BEEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935095December 13, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED, THE BRACKETS WERE MISSING FROM THE ENGINE ASSEMBLY, AND THE ENGINE SENSORS DID NOT WORK. AFTER THE RECALL REPAIR, THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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