Hyundai Sonata Complaints (2004)
202 consumer complaints on file.
- #10345886July 28, 2010AIR BAGS
I ENTERED MY CAR AND STARTED UP THE IGNITION AND THE AIRBAG LIGHT WENT ON. MY CAR IS A 2004 HYUNDAI SONATA. I TOOK MY CAR TO A MECHANIC AND HE USED A DIAGNOSTIC TOOL IN AN ATTEMPT TO LOCATE THE PROBLEM. THE TOOL REPORTED THAT THERE WAS NO PROBLEM, HOWEVER, THE AIRBAG LIGHT WAS STILL ON. I TOOK MY CAR TO THE LOCAL HYUNDAI REPAIR DEPARTMENT AND WAS TOLD THE PPD SENSOR WAS BAD. MY CAR HAS 53, 965 MILES ON IT. I WAS CHARGED $375 TO REPLACE THE PPD SENSOR. WHEN I WENT ONLINE TO READ ABOUT THE SENSOR, I LEARNED IT IS A COMMON PROBLEM IN THE SONATA AND ELANTRA MODELS MANUFACTURED BY HYUNDAI MOTOR CO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319518March 14, 2010LATCHES/LOCKS/LINKAGES, STRUCTURE
2004 HYUNDAI SONATA. BUILT IIN FEBRUARY 2004, THE CHROME PLATING OF THE INTERIOR DOOR HANDLE CAME LOOSE. OUR HANDS HAVE BEEN CUT SEVERAL TIMES BY THE SHARP EDGES OF THE CHROME THAT IS PEELING BACK. FINALLY HAD TO PEEL THE CHROME OFF AND SAND THE EDGES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10302457January 26, 2010AIR BAGS
AIR BAG LIGHT. PLEASE HELP ,I HAVE REPORTED THIS TO YOU BEFORE. MY AIR BAGS ARE DEFECTED. THE DEALER SUPPOSE TO HAD REPAIRED THEM AT LEAST 7 TIMES. EVERYTHING HAS BEEN REPLACED EXCEPT THE AIR BAGS ITSELF. I CAN NOT GET MY CAR INSPECTED BECAUSE OF THIS.SOMEBODY IS GOING TO DIE BECAUSE OF THE AIRBAGS.*TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10295570December 14, 2009EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
EMERGENCY FLASHERS BEGAN FLASHING FOR NO APPARENT REASON AND WOULD NOT BE TURNED OFF. THEN TRYING TO USE THE KEYLESS ENTRY DOOR OPENER, THE LOCKS BEGAN LOCKING AND UNLOCKING. WHEN THE CAR WAS RUNNING THIS STOPPED. WE TOOK IT TO THE DEALER AND THEY REPLACED THE ETAC MODULE, THEN THE ENTIRE FUSE BOX. AFTER RETURNING HOME, THE HAZARD LIGHTS AGAIN BEGAN FLASHING WHILE THE CAR WAS PARKED. THIS WOULD STOP AND BEGIN AGAIN INTERMITTENTLY. RETURNED TO THE DEALER AND LEFT THE CAR FOR SEVERAL DAYS. FINALLY A SWITCH WAS REPLACED AND THE PROBLEM CEASED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294437December 3, 2009LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES
I HAVE A 2004 HYUNDAI SONATA - SAME PROBLEM AS WITH THE 2002-2003 LISTED BELOW - THIS SHOULD NOT HAVE BEEN CLOSED. RECALL CAMPAIGN 09V171000 HAS 1 RELATED INVESTIGATION(S) NHTSA ACTION NUMBER: PE08071 VEHICLE MAKE / MODEL: MODEL YEAR(S): HYUNDAI / SONATA 2002 MANUFACTURER: HYUNDAI MOTOR COMPANY COMPONENT: LATCHES/LOCKS/LINKAGES:DOORS:LATCH DATE INVESTIGATION OPENED: DECEMBER 15, 2008 DATE INVESTIGATION CLOSED: MAY 29, 2009 SUMMARY: THE MANUFACTURER HAS ISSUED A SAFETY RECALL NOTIFICATION AS A RESULT OF THIS INVESTIGATION. THE RECALL AFFECTS 91,202 MY 2002-2003 SUBJECT VEHICLES PRODUCED FROM JANUARY 28, 2002, THROUGH MARCH 22, 2003. THE VEHICLE RECALL POPULATION WAS DEFINED BY THE MANUFACTURER'S USE OF A NEW SUPPLIER FOR THE CHROME PLATING PROCESS BEGINNING IN JANUARY 2002, AND A PRODUCTION CHANGE IN MARCH 2003 TO IMPROVE ADHESION OF THE PLATING TO THE DOOR HANDLE. VEHICLES BEING RECALLED REPRESENT 59 PERCENT OF THE TOTAL MY 2002-2003 PRODUCTION, BUT ACCOUNT FOR 91 PERCENT OF THE CONSUMER COMPLAINTS RECEIVED. THE PROCESS CHANGE FOR MY 2002 VEHICLES RESULTED IN A DRAMATIC INCREASE IN COMPLAINTS (1200 PERCENT ON A PER UNIT RATE BASIS). MY 2003 VEHICLES BUILT AFTER MARCH 2003 PRODUCTION CHANGE SHOWED A SIMILAR DECLINE IN THE COMPLAINT RATE. BASED ON THE MANUFACTURER'S ACTION, THIS INVESTIGATION HAS BEEN CLOSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291650November 10, 2009STRUCTURE
RECALL ON 2004 HYUNDAI. I CALLED 5 DEALERS TO HAVE THEM INSPECT MY CAR, DUE TO THE RECALL I RECEIVED ABOUT POSSIBLE FRAME RUSTING. THE WAIT IS ANY WHERE FROM 10 DAYS TO A MONTH, JUST TO HAVE THEM LOOK AT THE FRAME. I EXPLAINED THAT MY CAR IS SHOWING THE SIGNS OF DAMAGED RUSTED FRAME. I REQUESTED THAT THEY EITHER. PAY FOR MY ROOM OR PAY FOR MY CAR RENTAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290843November 3, 2009ELECTRICAL SYSTEM:HORN
04 HYUNDAI HORN BLOWING ALL THE TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290355October 30, 2009LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. IN FEBRUARY 2009, THE TOP EDGE OF THE INTERIOR DOOR HANDLE DEVELOPED CRACKS. AS A CONSEQUENCE SHE INJURED HERSELF WHILE OPENING THE DOOR. SHE TOOK THE VEHICLE TO THE DEALERSHIP TO BE INSPECTED AND WAS TOLD THAT THE PART FOR THE REPAIR WOULD COST $70.00. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. HER MODEL YEAR WAS EXCLUDED FROM RECALL# 09V171000 & 09V317000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CURRENT MILEAGE WAS APPROXIMATELY 36,000. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10287097October 12, 2009STRUCTURE:FRAME AND MEMBERS
RE: HYUNDAI '04 SONATA - BOUGHT NEW AT KEY HYUNDAI BRANFORD CT RECEIVED RECALL NOTICE RE RUSTING SUBFRAMES. ISSUES I'VE HAD OVER LAST 12 MONTHS: STEERING WHEEL PULLING TO ONE SIDE - ALIGNMENT WAY OFF - FIXED, PROBLEM RECURRED. INTERMITTENT NOISES COMING FROM ?WHEELS STEERING COLUMN, ESP.WHEN TURNING CORNERS - SEEMS TO BE TWO SEPARATE DISTINCT NOISES. RECENTLY STEERING WH. WITH RHYTHMIC SHIMMY, INTERMITTENT. TOOK CAR INTO KEY H.FOR INSPECTION - TOLD IT NEEDS NEW SUBFRAME (6 HR.JOB) BUT NO ALIGNMENT WILL BE DONE, NO LOANER OR RENTAL WOULD BE GIVEN. CALLED HYUNDAI CUST. CENTER. TOLD THAT AN ALIGNMENT, RENTAL "..WASN'T PART OF THE DEAL" THEY PUT THE ONUS ON NHTSA - SAYS YOU DIDN'T TELL THEM THEY HAD TO DO ANY MORE THAN REPLACE THE S.F. MY REGULAR MECHANIC SAYS THAT IT IS WORRISOME THAT NO ALIGNMENT WILL BE DONE. "HOW CAN THEY DO ALL THAT FRONT END WORK AND NOT REALIGN THE WHEELS?" REGARDING A REPLACEMENT VEHICLE FOR THE DAY, CONSIDERING THE SUBFR. HAS TURNED OUT TO BE MAJOR 'LEMON', YOU'D THINK AS A GESTURE OF GOOD WILL, HYUNDAI WOULD PAY ANOTHER $25 - 30 FOR A RENTAL. THEIR CUST. ASSIS. CENTRE IS A JOKE. THE GIRL HANDLING CALLS KNOWS NOTHING ABOUT MECHANICS, HAS NO AUTHORITY AND JUST KEEPS SAYING SHE'S SORRY BUT THIS IS NHTSA'S DEAL, NOT HYUNDAI. ANOTHER ISSUE- WITH THE S.F. RECALL NOTICE, I RECEIVED A 2ND NOTICE RE: CHROME HANDLES PEELING ON INSIDE DOOR. MINE PEELED THE FIRST YEAR I HAD THE CAR - ABRASION TO MY FINGER. I TAPED THE HANDLE AND DIDN'T COMPLAIN. THE SERVICE MANAGER LAST WEEK TOLD ME RECALL GOES TO '03 MODELS (WHY DID I GET THE NOTICE?) AND SAYS I CAN PAY $90 FOR CHROME REPLACEMENT. AND BY THE WAY, ALSO HANDED ME $2500 WORTH OF OTHER WORK I NEED - I DON'T, ACCORDING TO MY MECHANIC. GUESS H. TRYING TO RECOUP MONEY SOME WAY, SINCE THEY HAVE TO REPLACE THE S.F.FREE. BOTTOM LINE: THIS IS MY 2ND H. AND MY LAST-LOST FAITH& WORRIED THAT THEY WILL NOT DO PROPER JOB ON RECALL WORK.WILL PAY FOR RENTAL AND ALIGNMENT MYSELF. ANY SUGGESTIONS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10285874September 30, 2009LATCHES/LOCKS/LINKAGES
THE CHROME PLATING ON THE PASSENGER SIDE DOOR HANDLE AS WORN TO THE POINT WHERE IT HAS CRACKED AND LEFT A SHARP EDGE ON MY 2004 HYUNDAI SONATA. THIS CAUSED A RECALL OF 2002-2003 HYUNDAI SONATAS 09V-171. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10284103September 16, 2009STRUCTURE
CHROME COVERING IS PEELING FROM HANDLES AND SHIFTER RESULTING IN PIECES BEING STUCK IN MY HAND AND CUTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10282351August 31, 2009LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2004 HYUNDAI SONATA - INTERIOR DOOR HANDLE CAUSED HAND LACERATION BY PEELING CHROME PLATING /CRACK IN DOOR HANDLE ASSEMBLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10282296August 30, 2009LATCHES/LOCKS/LINKAGES
2004 HYUNDAI SONATA - THE INTERIOR HANDLES HAVE DEVELOPED VERY SHARP EDGES WHICH WE DID NOT NOTICE UNTIL I SLICED MY MIDDLE FINGER OPEN YESTERDAY WHILE TRYING TO OPEN THE DOOR. UPON CLOSER INSPECTION, BOTH FRONT DOOR HANDLES HAVE RAZOR-SHARP EDGES IN PLACES. I HAVE NOT YET HAD THE OPPORTUNITY TO CONTACT HYUNDAI. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10280600August 17, 2009STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
SEEMS TO BE A DEFECT IN THE DOOR HANDLES...WE HAVE FLAKING OF THE CHROME FINISH ON OUR 2004 SONATA AS WELL, PRIMARILY DRIVER'S DOOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10277596July 21, 2009WHEELS
THE PAINTED ALLOY WHEELS ON MY 2004 HYUNDAI SONATA ARE BUBBLING, PITTING AND CORRODING RESULTING IN REGULAR AND UNEXPECTED LOSS OF AIR. THE PAINT IS COMING OFF IN LARGE PIECES. THE DAMAGE IS NECESSITATING AIR FILL-UP PRIOR TO MOVING VEHICLE ON NUMEROUS OCCASIONS. NUMEROUS TRIPS TO TIRE SHOP TO "FIX FLATS" HAVE RESULTED IN "BEAD LEAKS" DUE TO THE CORROSION. DEALER ACKNOWLEDGES PROBLEMS IN THIS AREA BUT WILL NOT REPLACE WHEELS OR OFFER SOLUTION (I OFFERED TO ACCEPT REGULAR STEEL WHEELS AND WHEEL COVERS) EVEN UNDER EXTENDED WARRANTY. INSTEAD THEY GAVE ME THE NAME OF A WHEEL "REFINISHER" TO SOLVE THE PROBLEMS MYSELF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10277118July 17, 2009LATCHES/LOCKS/LINKAGES
ON MY 2004 HYUNDAI SONATA, THE CHROME DOOR HANDLE HAS BEEN PEELING AWAY SINCE 2007, RESULTING IN A SHARP, JAGGED EDGE THAT I HAVE CUT MY HAND ON NUMEROUS TIMES. I NOTICE THAT THERE IS ALREADY A RECALL ORDER FOR THE 2003 SONATAS FOR THIS SAME ISSUE UNDER ACTION #PE08071, BUT IT APPEARS THAT THE 2004 MODEL IS DOING THE SAME THING, AND I WOULD LIKE FOR THAT MODEL TO BE ADDED TO THIS RECALL AS WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10276825July 15, 2009AIR BAGS
AIR BAG LIGHT STAYS ON WHEN DRIVING CAR. CALLED DEALERSHIP AND THEY TOLD ME IT IS NOT UNDER WARRANTY BECAUSE ITS OVER FIVE YEARS OLD AND HAS 53,704, IS THIS NOT A SAFETY ISSUE? AND COVERED BY LAW? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275337June 30, 2009AIR BAGS
WAS IN A CAR ACCIDENT ON JUNE 21, 2009. I HAD SIGNIFICANT FRONT END DAMAGE TO MY VEHICLE DUE TO SOMEONE RUNNING A STOP SIGN. HOWEVER, MY AIRBAGS DID NOT DEPLOY ON THE PASSENGER OR DRIVER SIDE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10275274June 29, 2009SERVICE BRAKES, HYDRAULIC
DISC BRAKE PAD SEPARATION RESULTED IN SEVERE ROTOR WEAR AND LOSS OF BRAKES ON ALL FOUR WHEELS. LOW MILEAGE ON VEHICLE, 19K, ORIGINAL BRAKE PADS. REPLACED ROTORS AND BRAKE PADS, OLD PARTS AVAILABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274855June 24, 2009FUEL SYSTEM, GASOLINE
I HAVE A 2004 HYUNDAI SONATA V6 THAT GIVES ME PROBLEMS WHEN I FILL THE GAS TANK UP. I KNOW THAT THIS MIGHT SOUND CRAZY BUT, WHEN I GO TO START THE CAR, IT WILL NOT TURN OVER. I RECENTLY HAD A MAJOR TUNE-UP DONE ON THE VEHICLE ALONG WITH CHANGING THE TIMING BELT. WHEN I FILL UP MY CAR, I HAVE TO INCLUDE AN ADDITIVE SUCH AS GAS TREATMENT, LUCAS GAS TREATMENT, FUEL CLEANER, ETC. I HAD MY MECHANIC LOOK AT THE VEHICLE FOUR TIMES AND HE HAS FOUND NOTHING WRONG WITH THE VEHICLE. I ASK FOR ASSISTANCE TO DIAGNOSE THE PROBLEM AND WOULD YOU RECOMMEND BRINGING THE CAR TO A DEALER. PLEASE HELP! THANK YOU. THE SYSTEM WOULD NOT ALLOW ME TO ENTER MY VIN NUMBER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0