Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11020257August 29, 2017
ELECTRICAL SYSTEM
MY BREAKS LIGHTS, TAIL LIGHTS AND HEADLIGHTS HAVE BEEN GOING OUT SINCE JAN 2017 CONSTANTLY. THE HOUSING FOR THE BULB MELTS IT IS GOING TO BE A MAJOR FIX. I WAS AT THE AUTO PARTS STORE AND SOMEONE ELSE WITH THE SAME CAR CAME IN TWO DAYS AGO WITH THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020269August 29, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. EVERY TIME THE VEHICLE MADE A SHARP RIGHT TURN, AN ABNORMAL CLICKING NOISE WAS HEARD FROM THE FRONT PASSENGER SIDE AXLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019592August 25, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ELECTRICAL ISSUE IS CAUSING TRACTION CONTROL LIGHT TO REMAIN ON AND THE BURNING OUT AND MELTING OF BRAKE LIGHT SOCKET. SHORT IS CAUSING EXTREME HEAT TO THE TAIL/BRAKE LIGHT HOUSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019119August 23, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE START PUSH BUTTON FAILED AND PREVENTED THE VEHICLE FROM STARTING AND THE DOORS FROM UNLOCKING. THE CONTACT STATED THAT THE FOB BATTERY WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT STATED THAT THE ENGINE START PUSH BUTTON OPERATED WHEN THE FOB WAS INSERTED IN A PORTAL LOCATED IN THE VEHICLE'S ARM REST AREA. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018845August 22, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE SO CLOSE TOGETHER AS TO INTERFERE WITH EACH OTHER. SPECIFICALLY, AS ONE COMES TO A STOP, THE BRAKE PEDAL IS SO CLOSE TO THE ACCELERATOR BOTH LATERALLY AND VERTICALLY, THAT THE OPERATORS FOOT MAY HIT BOTH PEDALS AT THE SAME TIME JUST BEFORE COMING TO A STOP, CAUSING AN UNINTENDED SUDDEN ACCELERATION. THIS IS A SIGNIFICANT SAFETY ISSUE FOR THE DRIVER, OCCUPANTS, PEDESTRIANS AND OTHER VEHICLES OR ITEMS IN THE PATH OF THE CAR. I HAVE HAS 4 SUCH INCIDENTS, ONE INVOLVING A REAR END BUMP. THE HYUNDAI DEALER INSPECTED THE CAR FOR SUDDEN ACCELERATION AND FOUND NOTHING AND DISMISSED THE CONCERN. HYUNDAI CUSTOMER CARE REPRESENTATIVE ERIN THOMPSON STATED " I DID NOT DESIGN THE CAR, IT OPERATES AS DESIGNED AND THERE IS NOTHING I CAN DO FOR YOU". FURTHER, SHE STATED "I WILL NOT SAY IT AGAIN" WHEN I TRIED TO OFFER CLARIFICATION OF THE ISSUE. I BELIEVE THIS PROBLEM IS A FUNDAMENTAL DESIGN DEFECT IN THE CAR AND VIOLATES THE IMPLIED WARRANTY OF FREEDOM OF DESIGN AND MANUFACTURING DEFECTS AND FITNESS OF PURPOSE. IT MAY ALSO NOT MEET FEDERAL SPECIFICATIONS FOR ERGONOMIC CONSIDERATIONS. CAN YOU HELP? THANK YOU *JS THE CONSUMER REQUESTED A COPY OF THE EXAMINER'S REPORT. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11016482August 21, 2017
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL NOISE AND FELT LOOSE. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015724August 16, 2017
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BURLINGTON HYUNDAI, 333 SHELBURNE RD, BURLINGTON, VT 05401, (802) 922-9480) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/17/2017*LJ THE CONSUMER STATED ALL SAFETY ISSUES CORRECTED AT NO CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015147August 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (JEFF WYLER SPRINGFIELD AUTO MALL, 1501 HILLCREST AVE, SPRINGFIELD, OH 45504, (937) 325-4601) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT RECEIVED MORE THAN THREE RECALL LETTERS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015026August 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS UNDERGOING A REGULAR OIL CHANGE AT JIFFY LUBE IN ROSBERG, OREGON, THE MECHANIC NOTICED A LOT OF METAL SHAVINGS IN THE OIL PAN. THE MECHANIC SHOWED THE CONTACT THE OIL PAN AND GAVE HER THE OPTION OF HAVING THE OIL SYSTEM FLUSHED WITH FAKE OIL. THE CONTACT THEN TOOK THE VEHICLE TO BUTLER HYUNDAI IN MEDFORD, OREGON FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE OIL WAS CLEAN AND THERE WERE NO TRACES OF METAL SHAVINGS; THEREFORE, THERE WAS NO NEED TO REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE CONTACT RECEIVED NOTIFICATION FOR THE RECALL ON 4/14/17. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015028August 14, 2017
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE MAKING LEFT OR RIGHT TURNS, HE HEARD A CLICKING NOISE IN THE STEERING WHEEL. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO GERALD JONES HONDA LOCATED AT 4022 WASHINGTON RD, MARTINEZ, GA 30907, (706) 228-7000 BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014651August 11, 2017
AIR BAGS, VEHICLE SPEED CONTROL
THE CRUISE CONTROL MALFUNCTIONS, WHEN YOU PRESS THE STEERING WHEEL CONTROLS IT MAY STAY ON EVEN THOUGH YOU HIT CANCEL. IF YOU HIT THE REDUCE SPEED BUTTON, IT MAY CANCEL CRUISE CONTROL, SPEED IT UP, OR REDUCE SPEED. ALSO, THE AIRBAG DEPLOYED NOTIFICATION RANDOMLY TURNS ON. IT APPEARS THAT SOME WIRING RUNNING ON THE TOP MIDDLE OF THE STEERING WHEEL, DIRECTLY UNDER THE AIRBAG, IS CROWDED OR JUST MALFUNCTIONING. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION WHILE ATTEMPTING TO SET OR ENGAGE THE CRUISE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014106August 10, 2017
ENGINE
ENGINE SEIZING UP DRIVING BACK FROM VISITING A FRIEND IN THE NEXT TOWN. I LOST ENGINE POWER ON A STRAIGHT SECTION OF THE ROAD AND WITH THAT POWER STEERING ABILITY WAS LOST AS WELL. IT WAS ON A MAJOR HIGHWAY BUT WAS GRATEFUL IT DIDN'T HAPPEN WITH A LOT OF VEHICLES ON THE ROAD. I COASTED TO A STOP ALONG SIDE THE ROAD (NEAR AN ACCESS ROAD (A RELATIVELY DANGEROUS PLACE TO PARK) BUT AT THE BEST PLACE I COULD FIND WITH ONLY A FEW SECONDS TO MAKE A DECISION. I DID CALL THE LOCAL POLICE WHO CAME TO AID ME IN MAINTAINING A SAFE ZONE FOR ME AND MY CAR. MY LOCAL DEALER I BOUGHT THE CAR FROM SEEM TO NOT BE IN MUCH OF A HURRY TO GET MY CAR FIXED. I HAVE CALLED OR TEXTED BACK TO THE DEALER OVER THE LAST 9 DAYS AND HAVE RECEIVED THE SAME MESSAGE - WE ARE WAITING FOR HYUNDAI TO AUTHORIZE REPAIR. I HAVE ALSO CALLED A HYUNDAI CUSTOMER CARE CENTER AND THEY BASICALLY SAID YOU WILL JUST HAVE TO WAIT. HOW LONG IS TOO LONG TO GO WITHOUT YOUR VEHICLE? I NEED MINE TO GET TO WORK, TO GET TO THE STORE, ETC. A CAR IS NO LONGER A LUXURY, IT IS A NECESSITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014125August 10, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A KNOCKING NOISE FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO LYNNES HYUNDAI LOCATED ON, 401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, WHERE THE FAILURE COULD NOT BE DETERMINED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/25/17*LJ THE CONSUMER STATED THE DEALER CLAIMED TO REPAIR THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014074August 9, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, EXTERIOR LIGHTING
WHEN DRIVING 45 MINUTES TO A HOUR THE ENGINE HEAT POURS INSIDE OF CAR FROM LEG AREA UP LIKE THE WINDOWS ARE DOWN IN A 85 DEGREE TEMPERATURE OUTSIDE. WHILE USING TURN SIGNALS MOST OF THE TIME AFTER SIGNALING FOR A LEFT TURN TO CHANGE LANES I MANUALLY TURN OFF SIGNAL IT CONTINUES TO RIGHT BACK TO LEFT UNTIL TRYING TO TURN IT OFF AT LEAST 5X'S. DURING DRIVING THE CAR ACCELERATES ON ITS OWN IF I AM NOT ACCELERATING INA 35 MPHIL AREA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013424August 7, 2017
EXTERIOR LIGHTING
2013 SONATA. TAIL-LIGHT HOUSING IS MELTED & DISTORTED FROM HEAT OF ORIGINAL EQUIPMENT (KOREAN MADE) BRAKE LIGHT BULB. SOCKET FOR BRAKE LIGHT BULB CANNOT BE REMOVED FROM MELTED TAIL-LIGHT HOUSING TO REPLACE BURNED OUT BULB. FIRST BRAKE LIGHT BULB FAILURE OCCURRED IN AUGUST 2017, WHEN MELTED/DISTORTED HOUSING WAS FIRST DETECTED. BOTH LH AND RH TAIL-LIGHT HOUSINGS WERE FOUND TO HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013142August 6, 2017
UNKNOWN OR OTHER
ON 5/24/2016, MY VEHICLE UNEXPECTEDLY ACCELERATED WHILE IN THE REVERSE POSITION. I WAS REVERSING INTO A PARKING SPOT WHEN THE ENGINE REVVED AND FLUNG ME FORWARD INTO A BRICK WALL. LUCKILY NO ONE WAS HURT AND DISTANCE BETWEEN THE PARKING SPOT AND THE WALL WASN'T FAR BUT IT CAUSED A LOT OF DAMAGE AND UNFORTUNATELY MY CROOKED INSURANCE NEVER TOTALED IT. NOW SINCE THEN I'VE DEALT WITH NOTHING BUT PROBLEMS AND I STILL BELIEVE THAT THE ISSUE THAT CAUSED THIS HAS NOT BEEN FIXED. MY CAR WON'T START UNLESS I PUSH THE BRAKE AND PUT CAR IN NEUTRAL AND BACK INTO PARK BEFORE IT STARTS. I'VE HAD IT AT THE DEALERSHIP COUNTLESS TIMES. REPLACED A STARTER. FIXED THE RADIATOR AGAIN. NOW I'M ABOUT TO GO AND TELL THE DEALER TO FIX THE INHIBITOR SWITCH OR NEUTRAL SAFETY SWITCH. I'M NOT MADE OF MONEY AND I NEED MY CAR FOR WORK AND NOW I'M STUCK WITH FINANCING AND I CAN'T GET RID OF THIS DEATH MOBILE. MY INSURANCE HAS INCREASED BECAUSE THEY BLAMED ME FOR THE ACCIDENT BUT I KNOW I DIDN'T DO THAT. I HAVE A GOOD DRIVING RECORD AND AM NOT ONE OF THOSE PEOPLE WHO MISTAKE THE GAS FOR THE BRAKE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11012832August 4, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE REMEDY WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER AND SCHEDULE THE RECALL REPAIR. THE DEALER (KEN GARFF HYUNDAI DOWNTOWN, 717 SOUTH WEST TEMPLE, SALT LAKE CITY, UT 84101, (801) 257-3200) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012502August 3, 2017
ENGINE
THE ENGINE HESITATES AND WE TOOK IT TO THE HYUNDAI DEALER FOR THE RECALL #162 FOR PROBLEMS WITH THE ENGINE. THEY CHECKED THE ENGINE WITH A STETHOSCOPE AND FOUND NO DEBRIS ACCORDING TO THE TECHNICIAN. BUT ACCORDING TO THE LADY IN THE SERVICE DEPARTMENT SHE STATED THAT THE PROBLEM HAS BEEN SEEN IN ENGINES WITH OVER 100,000 MILES AND THAT IS WHY THE WARRANTY HAS BEEN EXTENDED TO 120,000 MILES. THIS MAKE ME VERY UNEASY BECAUSE IT IS MAKES ME FEEL THAT SHE IS SAYING THAT IT IS STILL GOING TO HAPPEN BUT NOT UNTIL THE ENGINE HAS OVER 100,000 MILES. SO IT IS NOT A MATTER OF "IF" JUST A MATTER OF "WHEN" AND I DO NOT THINK THAT IT IS FAIR THAT I MAY BE AT RISK OF BEING IN AN ACCIDENT AS WELL AS MY CHILDREN IN THE FUTURE. I THINK THAT IT SHOULD BE REMEDIED EVEN THOUGH THERE IS NO DEBRIS AT THIS TIME. WHAT CAN I DO TO HAVE THIS RECHECKED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012392August 2, 2017
STEERING, SUSPENSION
THE HYUNDAI SONATA 2.0T LIMITED 2013 SEDAN HAS A LOSE STIRRING WHEEL - WHICH CAUSES WANDERING FROM LEFT TO RIGHT AND VICE VERSA AT LOW AND HIGH SPEEDS - THE DRIVER HAS TO CONSTANTLY KEEP ADJUSTING THE CAR WHICH IS NOT ONLY DANGEROUS BUT ALSO CAUSES FATIGUE ESPECIALLY ON LONG ROUTES. MANY HAVE COMPLAINED ONLINE ABOUT THIS ISSUE BUT HYUNDAI IS DODGING THE ISSUE BY SAYING ITS AS PER SPECS OR YOU AREN'T USED TO POWER/ELECTRONIC STIRRING. [THE CAR WILL NOT MAINTAIN A STRAIGHT LINE YOU CAN BE HOLDING THE WHEEL WITH ALL MIGHT OR LET GO AND SEE IT WANDER TO ONE SIDE EVEN WITHOUT NEEDING WHEEL ALIGNMENT] THE SHOCKS ARE ALSO TOO HARD ON THE CAR RESULTING IN A ROUGH/BUMPY RIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012208August 1, 2017
ENGINE
MY ENGINE SIEZED UP JUNE 6TH,THERE WAS A ENGINE RECALL HYUNDAI USA WONT HONOR THE WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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