Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11025423September 25, 2017
VEHICLE SPEED CONTROL
THE CRUISE CONTROL MALFUNCTIONS WHILE THE CAR IS IN MOTION. WHEN YOU ENGAGE THE STEERING WHEEL CONTROLS IT MAY STAY ON EVEN THOUGH YOU PUSH CANCEL., IF YOU PUSH THE REDUCE SPEED BUTTON, IT MAY CANCEL CRUISE CONTROL, SPEED IT UP, OR REDUCE SPEED. WHEN THIS OCCURS, TO GET THE CAR TO DISENGAGE THE CRUSE CONTROL YOU MUST ENGAGE THE BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024136September 19, 2017
ENGINE
I TOOK MY CAR TO WIN HYUNDAI IN EL MONTE, CA FOR RECALL CAMPAIGN 162. ON 9/16/17. I WAS TOLD IT WAS COMPLETE, AND RECEIVED IT BACK WITH OTHER PROBLEMS AND ATTEMPTS TO "UPSELL" ME. IT APPEARS THAT THE RECALL WAS NOT DONE. I SENT AN EMAIL TO HYUNDAI CORPORATE AND TO THE GENERAL MANAGER OF THE DEALERSHIP. I RECEIVED AN EMAIL BACK FROM CORPORATE INSTRUCTING ME TO CONTACT DEALERSHIP. NO RESPONSE YET FROM DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023916September 18, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHEN THE CONTACT STARTED THE VEHICLE, BLACK SMOKE EMITTED FROM THE TAIL PIPE. THE CONTACT ALSO HEARED AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO NALLEY HYUNDAI (7909 MALL PKWY, LITHONIA, GA 30038, (678) 509-8248) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO DEBRIS FOUND IN THE ENGINE OIL. ADDITIONALLY, AN OIL CHANGE AND OIL FILTER REPLACEMENT WERE PERFORMED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED PER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,361.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11023884September 17, 2017
STEERING
WHEN DRIVING ON HIGHWAY OR SPEEDS OVER 55 MPH STEERING DOESN'T SEEM TO ADJUST ITS HARD TO TAKE TURNS WHEN GOING OVER BUMPS OR UNEVEN ROADS THE STEERING WHEEL RATTLES IT'S SCARY TO DRIVE ON HIGHWAYS BECAUSE OF THE HARD TIME TURNING ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023603September 15, 2017
EXTERIOR LIGHTING
WHILE DRIVING, HEADLIGHTS TURN OFF AT TIMES WHILE USING TURN SIGNAL. THEY WILL ALSO TURN OFF IF I RUN OVER A BUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023702September 15, 2017
SERVICE BRAKES
REAR PASSENGER SIDE TIRE AREA HAS BURNING SMELL AFTER DRIVING AROUND TOWN. SMELLS LIKE BRAKES. DEALERSHIP CHECKED IT WITH NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023409September 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED. THE CONTACT PULLED OVER TO A CLOSE BY PARKING LOT. THE CONTACT BOUGHT A NEW BATTERY BUT THE VEHICLE DID NOT START. THE CONTACT THEN BOUGHT A NEW STARTER BUT THE VEHICLE STILL DID NOT START. AN INDEPENDENT MECHANIC WAS CONTACTED, WHO CAME TO THE VEHICLES LOCATION AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT PART OF THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023525September 14, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CAR HAS 65K MILES. WARNING "CHIME" CAME ON, TOTAL LOSS OF POWER, PULLED OF ROAD SAFELY. WARNING LIGHT ON DASH CAME ON ... HYBRID SYSTEM WARNING...SAFELY STOP... DO NOT DRIVE...THEN....CHECK BRAKE....THEN BACK TO HYBRID SYSTEM WARNING...DO NOT DRIVE....THEN BACK TO CHECK BRAKE. AND ON AND ON. I SHUT OFF THE CAR AFTER A MINUTE AND RESTARTED CAR DROVE ANOTHER SEVERAL MILES AND THEN SAME SITUATION. I HAVE SEEN A VIDEO POST ON YOUTUBE AND HAVE SEEN OTHER POSTS AS WELL AND ONE WITH A VEHICLE HAVING ONLY 3500 MILES. I'M TRYING TO SEE THAT THIS SHOULD BE A MAJOR SAFETY CONCERN AS SHUTTING DOWN COMPLETELY IS NOT ACCEPTABLE AND TOTALLY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023370September 13, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL KNOCKING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 72,136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022863September 12, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO BURNS HYUNDAI (550 W RTE 70, EVESHAM TOWNSHIP, NJ 08053) WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) AND NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). AFTERWARDS, WHILE THE VEHICLE WAS IDLING, THE CONTACT NOTED EXCESSIVE VIBRATION IN THE ENGINE AREA AND HEARD A KNOCKING NOISE. THE CONTACT SPOKE WITH BURNS HYUNDAI AND WAS INFORMED THAT THE VIBRATION WAS NORMAL; HOWEVER, THE MANUFACTURER STATED THAT THE VIBRATION WAS NOT NORMAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,560.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022612September 11, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (HUDSON HYUNDAI, 977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304; (866) 710-6765) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022661September 11, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED BY AAA TO HADDAD HYUNDAI (689 EAST ST PITTSFIELD, MASSACHUSETTS 01201) WHERE IT WAS DIAGNOSED AS HAVING AN ENGINE SEIZURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022313September 8, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PATTERSON HYUNDAI (315 CENTRAL FREEWAY E, BLDG C, WICHITA FALLS, TX 76301, PHONE NUMBER: (940) 228-4448). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022053September 7, 2017
ENGINE
MY 2013 SONATA LIMITED MAKES LIKE A KNOCKING NOISE. I TOOK IT IN FOR THE RECALL BUT THEY SAID IT WAS NOTHING WRONG WITH IT. A FEW DAYS BEFORE I TOOK IT TO THE SHOP FOR THE RECALL MY RADIO STARTED MAKING A NOISE LIKE AN EMERGENCY BROADCAST AND THE RADIO DISPLAY SAID SERVICE ENGINE. I TOLD THE DEALER WHAT HAPPENED AND THEY SAID WE NEVER HEARD ARE SEEN ANYTHING LIKE THAT BEFORE AS IF I WAS TELLING THEM A LIE. IT MAKES THE NOISE DRIVING AND SITTING STILL. AND THE CAR ALSO STALLS AND SOUNDS AS IF IT'S ABOUT TO TURN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022088September 7, 2017
ELECTRICAL SYSTEM
MY LIGHT BULBS AND THE ASSEMBLY ARE MELTING AND GOING OUT. FOR THE LAST 9 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021821September 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY AND DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. HUB HYUNDAI OF HOUSTON, TEXAS WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021837September 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S JOB AND LATER TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021719September 6, 2017
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE EXTERNAL AND INSTRUMENT PANEL LIGHTING FLICKERED RANDOMLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTHTOWNE HYUNDAI, 7665 GA-85, RIVERDALE, GA 30274). THE CONTACT WAS INFORMED THAT IF THE FAILURE COULD NOT BE REPEATED, THE FAILURE COULD NOT BE DETERMINED. ON A SEPARATE OCCASION, THE LIGHTING FAILED INDEPENDENTLY AND THE ENGINE BEGAN TO LOSE POWER WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER HAVING THE VEHICLE REPAIRED PER TSB:10110926 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE TSB WAS NOT RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021229September 2, 2017
EXTERIOR LIGHTING
THE PASSENGER SIDE HEADLIGHTS WOULD FLICKER AND THE DASH LIGHTS TOO. NOW THE PASSENGER HEADLIGHTS WILL NOT COME ON AT ALL. I HAVE REPLACED BOTH THE LOW AND HIGH BEAM BULBS AND THE LIGHTS WILL STILL NOT WORK. I PAID OVER 2,000 FOR A WARRANTY WHEN I BOUGHT THE CAR. THE DEALER TOLD ME THAT IT WAS A BUMPER TO BUMPER WARRANTY. BUT THAT WAS A LIE, THE VEHICLE IS UNSAFE TO DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020610August 30, 2017
ENGINE, SEAT BELTS
I WAS DRIVING ON A 2 LANE HWY, CAJALCO RD. IN RIVERSIDE COUNTY CALIFORNIA DRIVING ABOUT 50 MPH SUDDENLY THE CAR LOSES ALL POWER AND STALLS OUT. THE VEHICLE WOULD NO LONGER START. I CHECK ENGINE OIL LEVELS WHERE NORMAL. HAD TO HAVE THE CAR TOWED TO THE NEAREST DEALER AND I AM WAITING HYUNDAI RESPONSE TO HOW THIS WILL BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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