Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11075938March 7, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO ENGINE OIL COOLER. *LD THE CONSUMER STATED THERE WERE METAL SHAVING FOUND IN THE SUM PAN AND OIL COOLANT MIXING IN THE RADIATOR. ON A SEPERATE OCCASION ENGINE OIL WAS FOUND IN THE COOLANT SYSTEM. ANOTHER, OCCASION OIL WAS AGAIN ENTERING THE COOLANT SYSTEM AND THE VEHICLE WOULD LOSE POWER. THE RADIATOR WAS CRACKED. THE VEHICLE WAS REPAIRED, BUT STILL EXPERIENCED FAILURES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076277March 5, 2018
ENGINE
IT WENT TO KNOCKING AND DIED THE GARAGE SAID ENGINE BEARINGS WORE OUT AND IT'S UNDER RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075695March 1, 2018
ENGINE
ENGINE SEIZED WITHOUT ANY INDICATORS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075731March 1, 2018
VISIBILITY/WIPER, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHEN THE CONTACT ATTEMPTED TO USE THE KEY FOB, IT FAILED TO OPEN ANY OF THE DOORS ON THE VEHICLE. ALSO, THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 67,672.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074856February 27, 2018
ENGINE
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO METAL CONTAMINATION WHICH MAY RESULT IN BEARING AND ENGINE FAILURE. *LD THE CONSUMER STATED THE 20,000 MILE WARRANTY EXTENSION WAS UNSATISFACTORY GIVEN THE MAGNITUDE OF THE MANUFACTURING ISSUE AND THE POTENTIAL CONSEQUENCES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074926February 26, 2018
STEERING
THIS HAS BEEN AN ISSUE FROM DAY ONE SINCE I PURCHASED THE CAR USED IN JANUARY 2018. FIRST DRIVE TO WORK. THE PROBLEM IS THAT THE STEERING STICKS AT HIGHWAY SPEEDS 50-75 MPH. AS ONE DRIVES DOWN THE ROAD, YOU ARE ALWAYS MAKING LITTLE ADJUSTMENTS TO KEEP THE CAR GOING STRAIGHT OR WHILE IN A LONG SWEEPING BEND OR TURN. MY CAR WILL CATCH OR STICK IN THE STRAIGHT UP STEERING POSITION OR WHEN MAKING LONG SWEEPING TURNS. INSTEAD OF THE STEERING WHEEL MOVING SMOOTHLY WHILE MAKE THESE ADJUSTMENTS, THE STEERING WILL STICK AND CAUSE YOU TO OVER STEER. MAKES YOU HAVE TO USE FORCE TO GET THE WHEEL TO MOVE OUT OF ITS STUCK POSITION. IT TENDS TO WEAR YOU OUT BECAUSE YOU'RE CONSTANTLY FIGHTING WITH THE STEERING. I DEAL WITH THIS DAILY AS MY COMMUTE IS 90 MILES A DAY TO WORK ON THE HIGHWAY. I HAVE READ NUMEROUS COMPLAINTS ON OTHER SITES AS WELL. I HAVE TAKEN IT TO THE DEALER, AND THEY HAVE ADJUSTED THE STEERING MODE. THE CAR WORKS FINE AT CITY SPEEDS(0-50MPH) BUT TENDS TO REALLY STIFFIN AND GETS "STICKY" AT HIGHWAY SPEEDS. I FEEL THIS IS REALLY GOING TO CAUSE ACCIDENTS. BEING THE CAR JERKS TO THE SIDE WHEN ADJUSTING. THIS REALLY NEEDS TO BE ADDRESSED, AS IT IS A SAFETY CONCERN FOR MYSELF AND OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074387February 22, 2018
EXTERIOR LIGHTING
I HAD BOTH BRAKE LIGHTS REPLACE ON 2/19/2018 ON 2/22/2018 THE RIGHT BRAKE LIGHT IS OUT AGAIN. I WAS IN A PARKING LOT GOING ABOUT 15 MILES PER HOUR, AND THE PERSON BEHIND ME TOLD MY RIGHT BRAKE LIGHT WAS OUT. I CONFIRMED IT MYSELF WHEN I GOT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073934February 20, 2018
ENGINE
ENGINE PISTON FAIL AND RESULTED IN HOLE IN BOTTOM ENGINE WHILE DRIVING AT 30 MPH. WITNESS IS MECHANIC, HIS PHONE IS: 661-251-4288
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073270February 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE STALLED AND LOST ALL POWER. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WILL BE TOWED TO THE WEISNER HYUNDAI DEALER AT 1645 INTERSTATE 45 N #400 IN CONROE, TX AND DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072140February 11, 2018
UNKNOWN OR OTHER
MY 2013 HYUNDAI SONATA HAS BEEN AT THE DEALERSHIP SINCE JULY 22, 2017. THE PROBLEM CAN BE BEST DESCRIBED AS MY CAR REACTING AS IF I WAS FLOORING THE GAS PEDAL WHEN I WAS ONLY DRIVING ABOUT 30 MPH. THE CAR WOULD REV BETWEEN 3- 4 RPM WHILE ACCELERATING SLIGHTLY AT SLOWER SPEEDS. THE DEALERSHIP IMMEDIATELY DIAGNOSED IT AS A TRANSMISSION ISSUE. AT THE TIME I HAD JUST UNDER 139,000 MILES ON THE CAR. SEVEN MONTHS LATER, I STILL HAVE NOT RECEIVED ANY OF THE DOCUMENTATION ON WHAT HAS BEEN ATTEMPTED ON MY VEHICLE BUT I'VE BEEN TOLD THE FOLLOWING HAS OCCURRED TO NO AVAIL: 'TWO REMANUFACTURED TRANSMISSIONS HAVE BEEN INSTALLED 'THE ELECTRONIC CONTROL UNIT (ECU) RESET AND REPROGRAMMED MANUALLY 'A NEW ECU WAS INSTALLED DUE TO THE ORIGINAL ECU BEING A CALIFORNIA STATE COMPLIANT COMPUTER NOT MATCHING THE 48 STATE PARTS OF THE REST OF MY VEHICLE. 'SEVERAL MAPPING SENSORS HAVE BEEN REPLACED 'UNSPECIFIED BRACKETS 'SEVERAL DIFFERENT MECHANICS AT THE DEALERSHIP HAVE LOOKED AT THE CAR 'HYUNDAI MOTOR CORP HAS ALSO FLOWN AN ENGINEER OUT TO LOOK AT THE VEHICLE IT HAS BECOME CLEAR TO ME AFTER PURCHASING A NEW 2013 HYUNDAI SONATA AND FOLLOWING THE VEHICLE MAINTENANCE SCHEDULE THAT HYUNDAI IS NOT CAPABLE OF DIAGNOSING OR FIXING THE PROBLEM. HYUNDAI'S INABILITY TO DIAGNOSE THIS ISSUE HAS CONFIRMED MY SUSPICION THAT THIS IS A MANUFACTURER'S DEFECT THAT NEEDS TO BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071848February 8, 2018
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY SHIFTING THE GEAR SHIFTER INTO REVERSE, BUT IT FAILED TO SHIFT FROM DRIVE. ALL THE WARNING INDICATORS ILLUMINATED. AS A RESULT, THE VEHICLE COLLIDED WITH A STREET SIGN. THE CONTACT SUSTAINED BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE DEALER (KEYES MISSION HILLS HYUNDAI, 10240 SEPULVEDA BLVD, MISSION HILLS, MISSION HILL, CA 91345, (818) 221-4000) WAS CONTACTED AND INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED TO AN AUTO BODY REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DETERMINATION OF THE BRAKE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT A FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. *TT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11071850February 8, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
ON OCTOBER 28, 2017, I WAS INJURED IN AN AUTOMOBILE COLLISION, WHICH WAS CAUSED SOLELY BY A MALFUNCTION BY MY 2013 HYUNDAI SONATA. ON THAT DATE, I WAS DRIVING MY VEHICLE SAFELY AND CAREFULLY, LIKE I ALWAYS DO. I WAS PROCEEDING SLOWLY IN MY CAR, AND TRAVELING BETWEEN 10 MILES PER HOUR. I STEPPED ON THE BRAKE PEDAL AND TRIED TO BRING MY VEHICLE TO A COMPLETE STOP. HOWEVER, WHEN I STEPPED ON THE BRAKE PEDAL, THE BRAKES WOULD NOT ENGAGE, AND THE CAR KEPT MOVING FORWARD AND THE SHIFTING GEARS GOT STUCK. DESPITE MY MULTIPLE EFFORTS TO APPLY SUFFICIENT FORCE TO THE BRAKES, THE CAR WOULD NOT STOP. I THEN TRIED TO DISENGAGE THE TRANSMISSION BY PLACING THE SHIFT SELECTOR TO 'NEUTRAL,' BUT I COULD NOT MOVE SHIFTER OR MOVE THE SHIFTER FROM 'DRIVE' TO 'NEUTRAL.' DESPITE PRESSING FIRMLY ON THE BUTTON AND SHIFTER, I WAS UNABLE TO PUT THE CAR IN NEUTRAL, AND IT PROCEEDED FORWARDED UNTIL IT STRUCK A STREET SIGN, WHEREUPON MY VEHICLE CAME TO REST. THIS IS NOT THE FIRST TIME I HAD THESE PROBLEMS WITH MY CAR. I PURCHASED MY VEHICLE ON OR ABOUT OCTOBER 15, 2014 FROM MISSION HILLS HYUNDAI ('DEALER'), AND HAVE ALWAYS HAD IT SERVICED THERE. EARLIER THIS YEAR, ON OR ABOUT MAY 18, 2017, I TOOK MY CAR TO THE DEALER TO HAVE THE BRAKES AND TRANSMISSION INSPECTED AND SERVICED. AT THAT TIME, I EXPLAINED TO THE DEALER SERVICE DEPARTMENT THAT I WAS HAVING DIFFICULTY WITH THE BRAKES AND SHIFTER WHEN PUTTING THE CAR INTO REVERSE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11067110February 5, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SUSPENSION
WHILE PULLING INTO A BUSY INTERSECTION MY CAR DECIDED TO DIVE OUT. THE WARNING SIGN 'HYBRID SYSTEM WARNING /PULL OVER SAFELY AND STOP DRIVING' 'CHECK POWER CHARGING' CAME ON AND MY CAR CAME TO A HALT. I WAS PRESSING THE GAS BUT COULDN'T ACCELERATE ONLY CRUISE OVER TO A PARKING LOT. THAT IS EXTREMELY DANGEROUS HAD I BEEN ON THE INTERSTATE AND COULD HAVE CAUSED A TERRIBLE ACCIDENT FOR A CAR TO ALL OF A SUDDEN SLOW DOWN AND STOP. ALL FLUIDS ARE FULL AND WE CAN'T DETERNINE THE SOURCE OF THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066570February 2, 2018
SERVICE BRAKES
BRAKE LIGHTS WILL NOT TURN OFF STOP BRAKE LIGHT SWITCH MALFUNCTIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063788January 19, 2018
VEHICLE SPEED CONTROL
WHEN THE CRUISE CONTROL IS ON THE SET AND CANCEL BUTTONS ON THE STEERING WHEEL DON'T WORK MORE THAN HALF THE TIME, THIS IS A DANGEROUS ISSUE SO THERE NEEDS TO BE A RECALL TSB FOR THIS AS A QUICK GOOGLE SEARCH SHOWED THIS IS A WIDESPREAD ISSUE ON THE HYUNDAI SONATA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063814January 19, 2018
AIR BAGS
WHILE DRIVING I PERFORMED A QUICK SERVE TO AVOID AN ACCIDENT WHEN THE DRIVER SIDE CURTAIN AIRBAG DEPLOYED RESULTING IN HITTING THE MEDIAN. THE CAR WAS TOWED DUE TO INOPPERABLE SEATBELT AND AIRBAGS OBSTRUCTING VIEW. THERE IS ALREADY A RECALL OUT FOR THIS ISSUE WITH MODEL AND YEAR, BUT IT SHOWS THAT MY CAR IS NOT UNDER THE RANGE OF VEHICLES COVERED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11063313January 17, 2018
STEERING
THE STEERING IN THIS CAR IS FAULTY AND IT'S BECOMING DANGEROUS. I DON'T HAVE THE ISSUE EVERY TIME I DRIVE IT, BUT IT'S HAPPENING MORE OFTEN AS OF LATE. WHEN MAKING A RIGHT OR LEFT TURN THE CAR WILL OVER TURN (QUICKLY JERK) TOWARDS THE CURVE OR TOWARDS ONCOMING TRAFFIC EVEN WHEN SWITCHING LANES ON THE HIGHWAY IT DOES THIS AT TIMES. I'LL HAVE TO REGAIN CONTROL IN ORDER TO NOT HIT THE CAR NEXT TO ME. THIS HAS BEEN GOING ON SINCE I BROUGHT THE CAR WHICH WAS TWO SUMMERS AGO. I WILL PUT THE DAY IT HAPPENED LAST BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062373January 12, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062278January 11, 2018
ELECTRICAL SYSTEM
TAKATA RECALL WHEN I CUT ON MY HEAD LIGHTS SHORTY AFTER THAT MY REAR LIGHTS GO OUT AND THE ONLY ONES TO WORK ARE THE 3 BRAKE LIGHTS WHEN THE BRAKE IS PRESSED. I CAN CUT THE HEADLIGHTS OFF THEN ON AGAIN AND IT DOES THE SAME THING OVER AND OVER. CAR IS STATIONARY. I WAS DRIVING TO WORK THE OTHER MORNING IN THE DARK AND WHEN I PULLED OUT OF DRIVEWAY EVERYTHING WORKED GOT DOWN THE ROAD AND THE ENTIRE REAR END QUIT WORKING EXCEPT THE BRAKE LIGHTS. I PUT ON MY RIGHT TURN SIGNAL AND MY LICENSE PLATE BULBS STARTED BLINKING THEN SHORTY WENT OUT AFTER A MINUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061445January 9, 2018
ENGINE
DRIVING DOWN THE HIGHWAY AVOIDING AN ACCIDENT THE ENGINE SEIZED AND DIED ON THE FREEWAY. THE MECHANIC SAID THAT THESE ENGINES HAVE A LOT OF PROBLEMS AND IT WAS CAUSED BY SHAVINGS OF METAL IN THE OIL PAN AND A BENT BEARING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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